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The package includes the following: Positive change in relationships with CBCT Breaking negative patterns in couples therapy Effective communication techniques for couples Problem-solving skills in relationships Enhancing empathy and understanding in partnerships Building trust through Cognitive-Behavioural Therapy Overcoming conflicts in relationships Promoting healthy behaviours in couples Improving relationship satisfaction with CBCT Transformative couples therapy program Invest in the future of your relationship today and experience the power of Cognitive- Behavioural Couples Therapy. Our compassionate therapists are ready to guide you and your partner towards a more fulfilling and harmonious connection. Take the first step towards positive change by scheduling a session with us now. 3 sessions x 1 hour https://relationshipsmdd.com/product/cognitive-behaviourial-couples-therapy-package/

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - Installing Motherboards and Connectors Explain Cable Types and Connectors Install and Configure Motherboards Explain Legacy Cable Types 2 - Installing System Devices Install and Configure Power Supplies and Cooling Select and Install Storage Devices Install and Configure System Memory Install and Configure CPUs 3 - Troubleshooting PC Hardware Apply Troubleshooting Methodology Configure BIOS/UEFI Troubleshoot Power and Disk Issues Troubleshoot System and Display Issues 4 - Comparing Local Networking Hardware Compare Network Types Compare Networking Hardware Explain Network Cable Types Compare Wireless Networking Types 5 - Configuring Network Addressing and Internet Connections Compare Internet Connection Types Use Basic TCP/IP Concepts Compare Protocols and Ports Compare Network Configuration Concepts 6 - Supporting Network Services Summarize Services Provided by Networked Hosts Compare Internet and Embedded Appliances Troubleshoot Networks 7 - Summarizing Virtualization and Cloud Concepts Summarize Client-Side Virtualization Summarize Cloud Concepts 8 - Supporting Mobile Devices Set Up Mobile Devices and Peripherals Configure Mobile Device Apps Install and Configure Laptop Hardware Troubleshoot Mobile Device Issues 9 - Supporting Print Devices Deploy Printer and Multifunction Devices Replace Print Device Consumables Troubleshoot Print Device Issues 10 - Configuring Windows Configure Windows User Settings Configure Windows System Settings 11 - Managing Windows Use Management Consoles Use Performance and Troubleshooting Tools Use Command-line Tools 12 - Identifying OS Types and Features Explain OS Types Compare Windows Editions 13 - Supporting Windows Perform OS Installations and Upgrades Install and Configure Applications Troubleshoot Windows OS Problems 14 - Managing Windows Networking Manage Windows Networking Troubleshoot Windows Networking Configure Windows Security Settings Manage Windows Shares 15 - Managing Linux and macOS Identify Features of Linux Identify Features of macOS 16 - Configuring SOHO Network Security Explain Attacks, Threats, and Vulnerabilities Compare Wireless Security Protocols Configure SOHO Router Security Summarize Security Measures 17 - Managing Security Settings Configure Workstation Security Configure Browser Security Troubleshoot Workstation Security Issues 18 - Supporting Mobile Software Configure Mobile OS Security Troubleshoot Mobile OS and App Software Troubleshoot Mobile OS and App Security 19 - Using Support and Scripting Tools Use Remote Access Technologies Implement Backup and Recovery Explain Data Handling Best Practices Identify Basics of Scripting 20 - Implementing Operational Procedures Implement Best Practice Documentation Use Proper Communication Techniques Use Common Safety and Environmental Procedures

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Today, every individual and organisation is a publisher. You want everyone in your organisation to be a potential ambassador. And every employee has something to gain from raising their profile and showcasing their expertise. An effective content strategy allows you to deliver compelling stories to your audience in the most seamless way possible to make an emotional connection. This requires a mix of passion for the subject matter, a deep relationship with your audience, robust production processes, and the right tools.  With a background in journalism and technology, we’ve worked on many projects that combine the two – including overseeing the iPad edition launches for Condé Nast in the UK, product ownership of a Digital Asset Manager for Condé Nast International, and developing and delivering content training for telco VEON.  Publishers and brands we’ve worked with include WIRED, Time Out, GQ, Vanity Fair and Vogue – as well as solo entrepreneurs and startups who are trying to cut through the noise and get their message heard.  In this course we'll cover the key elements of an effective content strategy: how to plan across multiple platforms, and how to implement your blueprint without exhausting yourself or your team. Sample learning content  Session 1: Planning a content strategy Mapping and understanding your audiences. Defining your content objectives, for you or your organisation. Common pitfalls with poorly targeted content. Session 2: A content creation framework Finding ideas to generate a consistent stream of content. Idenitfying angles that will help you stand out from the crowd. Using different formats across multiple channels. Session 3: Keeping it going Simple processes to help hit deadlines and publish regularly. Balancing content creation and content creation. Creating a mix of evergreen and timely content. Session 4: Measurement and iteration Useful (and useless) metrics for content producers. Handling comments and joining the conversation. Iterating your content strategy based on feedback. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. 
To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “The EMpower Network commissioned the content creation workshop to understand how to communicate effectively with a wide range of stakeholders. In light of covid-19, it’s more important than ever to communicate clearly especially as we’ve moved to remote meetings. The workshop was very insightful and Alan was a very engaging speaker making sure all attendees contributed and worked through real-life examples. Attendees praised the usefulness of the workshop and especially liked the content generation framework with one saying 'It has changed the way I think about communicating and given me a toolkit that I will use in both my work and personal projects'.” Shade Nathaniel-Ayodele | EMpower Network, Southwark Council 

Duration 2 Days 12 CPD hours This course is intended for First-time QuickBooks users will learn the basic features of the software. Experienced QuickBooks users will quickly learn the new features and functionality of QuickBooks 2015, 2016 or 2018. Overview Upon completion of this course, students will be able to work with memorized transactions, customize forms, work with credit card, fixed asset, and long-term liability accounts, work with and customize reports, create graphs, track and pay sales tax, and understand how to prepare to use payroll with QuickBooks. From reporting to automating tasks, working with more advanced features and accounts, this course moves beyond the basics and enables students to work with more advanced features in QuickBooks. Memorizing Transactions Entering a New Memorized Transaction Editing a Memorized Transaction Deleting a Memorized Transaction Grouping Memorized Transactions Using a Memorized Transaction Printing the Memorized Transaction List Customizing Forms Creating a Custom Template Modifying a Template Printing Forms Using Other QuickBooks Accounts Other QuickBooks Account Types Working with Credit Card Transactions Working with Fixed Assets Working with Long-Term Liability Accounts Using the Loan Manager Creating Reports Working with QuickReports Working with Preset Reports Sharing Reports Exporting Reports to Microsoft Excel Printing Reports Creating Graphs Creating QuickInsight Graphs Using QuickZoom with Graphs Working with the Sales Graph Customizing Graphs Printing Graphs Tracking and Paying Sales Tax Using Sales Tax in QuickBooks Setting Up Tax Rates and Agencies Indicating Who and What Gets Taxed Applying Tax to Each Sale Determining What You Owe Paying Your Tax Agencies Preparing Payroll with QuickBooks Using Payroll Tracking Setting Up for Payroll Setting Up Employee Payroll Information Setting Up a Payroll Schedule Writing a Payroll Check Printing Paycheck Stubs Tracking Your Tax Liabilities Paying Payroll Taxes Preparing Payroll Tax Forms Using Online Banking Setting Up an Internet Connection Setting Up Bank Feeds for Accounts Viewing, Downloading, and Adding Online Transactions Creating Online Payments Transferring Funds Online Canceling Online Payments Managing Company Files Using QuickBooks in Multi-user Mode Setting Up Users and Passwords Setting a Closing Date Sharing Files with an Accountant Updating QuickBooks Backing Up and Restoring a Company File Condensing a Company File Estimating, Time Tracking, and Job Costing Creating Job Estimates Creating an Invoice from an Estimate Displaying Reports for Estimates Updating the Job Status Tracking Time Displaying Reports for Time Tracking Tracking Vehicle Mileage Displaying Vehicle Mileage Reports Displaying Other Job Reports Writing Letters Using the Letters and Envelopes Wizard Customizing Letter Templates

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Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

With Acting Coach Mel Churcher Introduction This Zoom course will offer ways to tap into your confident, powerful self; preparation for filming challenging self-tapes; new thoughts on screen work. Resist the idea of typecasting! You can play the roles you find difficult, or have never had the chance to work on. You can surprise yourself; find the joy of stepping into an unfamiliar self. Let’s open the gates and explore the deep or wild unknown – in a positive way. This course offers guidance, tips and exercises to enable your unique charisma to shine through in any role you play. Suitable both emerging talent and working professionals looking to improve. Meet Your Tutor Mel Churcher A-Lister Coach Mel Churcher is an international acting, dialogue and voice coach who has worked with companies including the Royal National Theatre, Royal Shakespeare Company and coaches a wide range of professionals from budding newcomers to top film stars like Daniel Craig, Angelina Jolie, Keira Knightley and Jet Li; from presenters like Raymond Blanc and Goldie to singers like Tricky and Joss Stone. Mel's Work Course Outline This course will increase your confidence with all aspects of screen work and with self-taping scenes for auditions. We’ll also work on a monologue that you film yourself during the course.  This course will offer guidance, tips and exercises to enable your charisma to shine through in any role you play. All sessions are recorded and students expected to watch any filming done of themselves each evening. Also, during the course, to self-film a monologue, and work on a scene to self tape and submit to Mel at conclusion of the course. Day 1 -Monday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.15pm You will be introduced to the course, discuss screen acting, self-taping and talk about the actors’ toolbox. Mel will then invite you to each share a real-life story and do your given monologue. Here you will observe how specific you are, and how much muscle memory you still have in your body from your real experiences. You will explore games and techniques that allow you to find the same life and truth when you are using learned lines. Homework: Students to watch their work on playback. Day 2 -Tuesday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.15pm On day two you will continue on your real life stories and monologues. Continuing work on real stories/ monologues. Each actor will get individual time within the group. (all present can see but participant is filmed as solo performance to watch later.) Homework: Students to watch their work on playback. Scenes sent after class; partners chosen – these to be learned and self-taped after the course. Day 3 -Wednesday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.30pm On day three you will complete your individual monologue. Mel will also give you self-tape technical tips, elements toolbox and scenes read with partners. Homework: Studio watch their work on playback. Day 4 – Thursday | SELF WORK DAY – MEL NOT PRESENT Actors to film their monologues and send to Mel by 2pm latest! Scenes to be worked on in pairs (if possible) or explored alone. Day 5 – Friday | Time (UK) 10.30am – 1:00pm & 2.30pm – 5.15pm Watching filmed monologues together, with feedback. Toolbox, any remaining thoughts and games, feedbacks. roundup of the course. Homework: Students to film their scenes and send self-tapes within the next fortnight. (If no reader, course partner (or someone else) can read in remotely.) Every participant will have individual feedback on these self-tapes via a personal recording. Additional Information Features Intensive Short Course Small Class Size Held online via Zoom Suitable for all levels of ability Suitable if you are (17 yrs+) and committed to improving your screen acting skills Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Learning Outcomes Increase your chances of getting work Add real life experiences to your acting performance Experience of working with an A-Lister Acting Coach Course Location Live Online Course Via Zoom Stable Internet Connection Required Webcam and Microphone Required Please log in at least 10 minutes before each session begins. A strong internet connection is required to join our live online courses and workshops. Please test your internet connection before booking as we cannot refund due to technical issues. Please familiarise yourself with Zoom before attending your workshop. Your camera will be required to be switched on during the workshop.Students will receive a Zoom link via email to join the workshop. Please log on at least 10 mins before the workshop begins.

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively