2002 Courses in Cardiff delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Technical professionals who support, install, deploy, or administer Check Point products in Cloud Environments. Overview Explain the nature of the cloud environment. Describe the five pillars of cloud architecture. Explain the Basics of Cloud Infrastructure. Explain the Basics of Cloud Automation. Explain Check Point Security Management and How it Applies to CloudGuard. Describe CloudGuard Security Gateway offerings. Describe Cloud Load Balancers. Explain CloudGuard Licensing. Explain the different Deployment options and architectures for CloudGuard. Explain how and why CloudGuard is automated. Describe the functions of CloudGuard that can be automated. Describe the tools used to automate CloudGuard. Explain CloudGuard Automation Requirements. Explain basic troubleshooting techniques specific to Check Point Security Management Servers and Security Gateways. Describe the steps for Troubleshooting CloudGuard Network Installation. Explain the tools and techniques used to troubleshoot CloudGuard Network Automation. Explain the need for Cloud Security Posture Management. Describe the posture management tools available in CloudGuard. Explain methods for correcting Cloud Security Posture Management issues. Learn basic concepts and develop skills necessary to administer Check Point CloudGuard security solutions Course Outline Deploy a Security Management Server in the Cloud. Install a Security Gateway Image. Create Virtual Networks. Deploy Internal and External Load Balancers Deploy a Security Gateway Using Templates. Assign Public IP Addresses to Cloud Devices Create Web Servers in the Cloud. Configure North-South Traffic Policy. Configure East-West Traffic Policy and Routes. Troubleshoot North-South Traffic Issues. Troubleshoot East-West Traffic Issues.

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Course Overview This comprehensive "Cookery: Bread Making & Baking" course introduces learners to the art of baking bread, focusing on key techniques and essential knowledge. Participants will explore various methods of bread production, from traditional techniques to modern approaches like sourdough. This course offers practical insights into the baking process, providing a thorough understanding of ingredients, equipment, and timing. By the end of the course, learners will have gained the skills necessary to create a variety of bread, enabling them to experiment with different flavours and textures in their baking endeavours. Course Description In this course, learners will be introduced to the fundamentals of bread making, beginning with an overview of the different types of bread. Key topics include essential baking equipment, ingredients, and the science behind fermentation. Participants will explore techniques such as creating a sourdough starter, using straight dough methods, and crafting an array of bread recipes. The course will also cover methods for adjusting recipes and perfecting the texture and flavour of each loaf. By the end, learners will have mastered the foundational skills needed to bake bread of various styles, enhancing their culinary capabilities and confidence in the kitchen. Course Modules Module 01: Introduction to Bread Making Module 02: Equipment Module 03: Basics of Baking Module 04: Basic Techniques Module 05: Make Your Own Sourdough Module 06: Making Bread Using Straight Dough Module 07: More Recipes (See full curriculum) Who is this course for? Individuals seeking to master bread making. Professionals aiming to enhance their culinary skills. Beginners with an interest in baking and cookery. Aspiring home bakers looking to diversify their skills. Career Path Baker Pastry Chef Cookery Instructor Artisan Bread Producer Food Production Specialist

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting. Overview As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition. Students should be able to demonstrate the following skills: Diagnostic and analysis procedures Preventive maintenance planning and implementation System recovery using proven tools and techniques This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues.You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills.This course covers the same material as RH342, but includes the Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) Introduction to troubleshooting Describe a generalized strategy for troubleshooting. Take proactive steps to prevent small issues Prevent small issues from becoming large problems by employing proactive system administration techniques. Troubleshoot boot issues Identify and resolve issues that can affect a system's ability to boot. Identify hardware issues Identify hardware problems that can affect a system?s ability to operate. Troubleshoot storage issues Identify and fix issues related to storage. Troubleshoot RPM issues Identify and fix problems in, and using, the package management subsystem. Troubleshoot network issues Identify and resolve network connectivity issues. Troubleshoot application issues Debug application issues. Deal with security issues Identify and fix issues related to security subsystems. Troubleshoot kernel issues Identify kernel issues and assist Red Hat Support in resolving kernel issues. Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting. Additional course details: Nexus Humans Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview: The "Floristry and Principles of Design Level 4" course offers an in-depth exploration of the art of floristry and design principles. Aimed at learners seeking to deepen their understanding of floral arrangements and design techniques, this course covers everything from the fundamental design principles to advanced floristry techniques. By combining theoretical knowledge with design principles, students will gain a comprehensive understanding of floral composition, colour theory, and the essential skills required to create stunning floral displays. Learners will complete the course with a stronger foundation in floristry, equipped to apply their skills to a variety of professional settings. Course Description: This course delves into the core aspects of floristry and design principles, providing a structured learning path that covers a range of essential topics. Learners will explore the history of floristry, the principles of design, and the use of colour, texture, and form in creating floral arrangements. The course is designed to develop an appreciation for both traditional and contemporary floristry, highlighting design techniques that enhance visual appeal. Learners will also gain a deep understanding of flower care, sustainability in floristry, and how to adapt designs to different events or settings. This comprehensive course equips learners with the knowledge and expertise to succeed in the floristry industry, whether in a creative or managerial role. Course Modules: Module 01: Introduction to Floristry Module 02: Principles of Design in Floristry Module 03: Colour Theory and Floral Compositions Module 04: Flower Care and Maintenance Module 05: Event and Seasonal Floristry Module 06: Advanced Floral Design Techniques Module 07: Sustainable Practices in Floristry Module 08: Floral Design for Different Settings (See full curriculum) Who is this course for? Individuals seeking to specialise in floristry and floral design. Professionals aiming to advance their career in event management or creative industries. Beginners with an interest in the art of floristry and floral design. Aspiring florists looking to establish a career in the floral industry. Career Path Florist Floral Designer Event Coordinator Wedding Planner Retail Florist Floral Business Owner Event Designer

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Course Overview The Baking and Cake Decorating course provides an exciting opportunity to explore the artistry of baking and the creative techniques of cake design. This course is designed to equip learners with the essential knowledge and refined skills needed to produce elegant baked goods and stunning cake presentations. Throughout the course, participants will discover professional approaches to sophisticated baking, icing techniques, and fondant decoration. Whether learners aspire to enhance their home baking abilities or pursue a career in the culinary arts, this course delivers a comprehensive foundation. By the end of the programme, learners will have developed the expertise to produce bakery-quality cakes and sophisticated decorative finishes, enhancing both personal and professional opportunities in the culinary sector. Course Description The Baking and Cake Decorating course covers a wide range of topics essential for mastering the art of elegant baking and cake embellishment. Learners will begin with sophisticated baking and cake design principles before progressing to icing techniques and the intricacies of fondant creation. A focus on decorating with fondant ensures that participants gain a thorough understanding of professional presentation standards. Each module is structured to build confidence and competence, ensuring learners acquire not just technical knowledge but also an appreciation of creative aesthetics. Through a structured and supportive learning experience, participants will emerge with enhanced skills in cake preparation, artistic decoration, and contemporary bakery trends. This course is ideal for those seeking to establish or expand their credentials within the baking and cake design industry. Course Modules Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief (See full curriculum) Who is this course for? Individuals seeking to develop skills in professional baking and cake decoration. Professionals aiming to enhance their culinary expertise and artistic presentation techniques. Beginners with an interest in learning the fundamentals of baking and decorative arts. Enthusiasts wishing to explore career opportunities within the culinary or event industries. Career Path Cake Decorator Professional Baker Pastry Chef Assistant Event Catering Specialist Artisan Bakery Business Owner Dessert Designer

Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: Gain an insight into the purpose and functions of the unconscious mind Develop flexibility to increase their for behaviours in different circumstances Appreciate how different people experience the world Create and set effective goals and direction Understand the NLP Model of Communication Adapt their communication style to maximise effectiveness Influence and persuade others by connecting with people Understand how empowerment can make life easier Appreciate how creativity works Learn creativity techniques to tap into the power of the team 1 Self-awareness Autopilot - your unconscious mind Developing flexibility How identify, values & beliefs shape our behaviour Models of the world 2 Creating direction Describing present and desired state Designing your direction Making it happen Self-mastery 3 Communication The NLP Model of Communication Insights to the way people think Understanding representation systems Reframing the way people think about negative experiences Using metaphor 4 Influence and persuasion Building trust Connecting with people Purpose intention and outcomes The difference empowerment makes 5 Creativity and innovation Hindrances to creativity and innovation Your natural state of creativity Getting unblocked Creativity techniques 6 Action plan Course summary and presentation of action plans