3966 Courses in Cardiff delivered Live Online

This award introduces the critical concepts associated with AI and explores its relationship with the systems and processes that make up the digital ecosystem. It explores how AI can empower organisations to utilise Big Data through the use of Business Analysis and Machine Learning, and encourages candidates to consider a future vision of the world that is powered by AI.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

The package includes the following: Positive change in relationships with CBCT Breaking negative patterns in couples therapy Effective communication techniques for couples Problem-solving skills in relationships Enhancing empathy and understanding in partnerships Building trust through Cognitive-Behavioural Therapy Overcoming conflicts in relationships Promoting healthy behaviours in couples Improving relationship satisfaction with CBCT Transformative couples therapy program Invest in the future of your relationship today and experience the power of Cognitive- Behavioural Couples Therapy. Our compassionate therapists are ready to guide you and your partner towards a more fulfilling and harmonious connection. Take the first step towards positive change by scheduling a session with us now. 3 sessions x 1 hour https://relationshipsmdd.com/product/cognitive-behaviourial-couples-therapy-package/

Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

This ACS renewal reassessment gas safe course is for existing gas engineers who have previously passed the ACS assessment and need to renew their qualifications and certification. This qualification needs renewing every five years for gas engineers to continue working safely, legally, and to remain on the gas safe register. To be eligible for this course, candidates must ACS qualifications must have expired within the last 12 months or be due to expire in the next 6 months – if it has been over 12 months, the new entrant’s assessment must be taken. This ACS renewal reassessment course is ideal for category 1 gas engineers who predominately work with boilers & appliance’s including CCN1, CPA1, CENWAT, HTR1, and CKR1. Your training & assessment will be easier to determine if you have been regularly undertaking the areas of gas work covered by your existing certification. Reassessment ACS is a mixture of assessing both your practical skills and theory knowledge and covers all updates since you last took the qualification. What does this cover? The core domestic gas safety course (CCN1) plus appliances, includes training and re-assessment on CCN1 CENWAT (Central Heating Boilers and Water Heaters) CKR1 (Cookers) HTR1 (Space heaters, including gas fires and wall heaters.) MET1: Meters There’s also the opportunity to cover the below for an extra fee if required: Water Regulations Advisory Scheme (WRAS) Unvented Hot Water Heating The assessment is a mixture of practical and theory, testing candidates skills and knowledge. Our aim is to make your ACS reassessment informative to make the most of your time off the “tools”. Our facilities have a superb range of boilers & appliances along with staff with both years of both practical & training knowledge enabling you to take real value from your training & assessment.

Establish painpoint areas in the dating process Learn how to attract better candidates for relationship or prospective marriage Improve emotional intelligence skills Eliminate self sabotaging behaviours Improve emotional validation techniques Learn Conflict management techniques Gain Self Insight Increase emotional resilience Learn how to sustain a healthy relationship Improve boundaries and self image Learn why men leave and how to avoid relationship breakdown Gain understanding of your relationship needs Learn how to understand what men are looking for in a life partner Personal development Personality facets testing Each session 1 hour https://relationshipsmdd.com/product/3-session-dating-advice-for-women-package/

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively

Why Learn Photoshop Basics to Advanced Training Course? Click here for info In this course, you'll gain basic to advanced Photoshop skills, to edit photos and images, and advanced tasks like creating product designs and photorealistic illustrations. The course is customizable to your requirements, and you'll engage in design projects to enhance your portfolio. Duration: 20 hrs. Method: 1-on-1 Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat 9 am and 7 pm. Adobe Photoshop Training in London - In-Person & Live Online As the most renowned image editing software, Photoshop provides complete control over your images. With a wide range of editing tools, users can enhance, retouch, and manipulate colors to create stunning visuals. Beyond static images, Photoshop is also capable of editing videos, graphic design, and 3D images. Choose our Photoshop course for a solid foundation in creative visuals, covering image adjustment, composition, and common fixes. For a deeper understanding, our Advanced course core introduction teaches advanced techniques like color fills, text and layer styling, and web-ready artwork creation. Explore our masterclass options for further training and insights at an advanced level. All beginner courses are available in class or online 1-on-1. Photoshop Basics to Advanced Training Course - 20 hours Course Outline: I. Introduction to Photoshop (1 hour) Get familiar with Adobe Photoshop and its applications Set up a personalized workspace for efficient workflow II. Working with Layers and Masks (2 hours) Explore layer styles and advanced management techniques III. Selections and Retouching (2 hours) Master selection and retouching tools for precise edits IV. Working with Text and Vector Graphics (1 hour) Create and format text effectively Combine vector elements with raster graphics V. Color Correction and Image Adjustments (2 hours) Adjust image color and tone for better visual impact VI. Filters and Effects (1 hour) Apply filter effects for creative enhancements VII. Advanced Techniques (6 hours) Dive into advanced layer masking and selection tools Work with 3D models and design for mobile applications VIII. Project-Based Learning (3 hours) Apply Photoshop techniques to real-world projects IX. Advanced Rendering Techniques (1 hour) Explore advanced rendering effects for photorealistic results X. Final Project and Post-Production Techniques (1 hour) Complete a comprehensive final project and implement post-production techniques Enroll now to elevate your Photoshop skills and create visually stunning designs with confidence. Learn from experienced instructors in interactive in-person or live online sessions. Master Adobe Photoshop and unlock your creative potential. By completing the Photoshop Basics to Advanced Training Course, participants will: Develop Proficiency: Acquire a strong command of Adobe Photoshop, mastering both foundational and advanced techniques. Image Editing Expertise: Gain the skills to efficiently edit and retouch images, remove unwanted elements, and enhance visuals using a variety of tools. Creative Design Skills: Explore creative design concepts, combining text, vector graphics, and raster elements for custom designs. Color Correction and Enhancement: Learn to adjust image colors, tones, and apply advanced color correction techniques for professional results. Filters and Effects: Apply various filter effects creatively, giving artistic enhancements to images and designs. Project-Based Learning: Gain practical experience by working on real-world projects, creating composite images, posters, social media graphics, and more. Advanced Rendering Techniques: Discover rendering techniques for achieving photorealistic and visually impactful results. Post-Production Expertise: Implement post-production techniques to refine and polish final outputs for professional-grade designs. Customization and Automation: Create and utilize custom brushes, actions, and scripts to streamline workflows and improve efficiency.

Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®