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The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors. This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles. Overview In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution. You will: - Prepare to deploy cloud solutions - Deploy a pilot project - Test a pilot project deployment - Design a secure network for cloud deployment - Determine CPU and memory sizing for cloud deployments - Determine storage requirements for cloud deployments - Plan Identity and Access Management for cloud deployments - Analyze workload characteristics to ensure successful migration to the cloud - Secure systems to meet access requirements - Maintain cloud systems - Implement backup, restore, and business continuity measures - Analyze cloud systems for required performance - Analyze cloud systems for anomalies and growth forecasting - Troubleshoot deployment, capacity, automation, and orchestration issues - Troubleshoot connectivity issues - Troubleshoot security issues In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions. 1 - PREPARING TO DEPLOY CLOUD SOLUTIONS Describe Interaction of Cloud Components and Services Describe Interaction of Non-cloud Components and Services Evaluate Existing Components and Services for Cloud Deployment Evaluate Automation and Orchestration Options Prepare for Cloud Deployment 2 - DEPLOYING A PILOT PROJECT Manage Change in a Pilot Project Execute Cloud Deployment Workflow Complete Post-Deployment Configuration 3 - TESTING PILOT PROJECT DEPLOYMENTS Identify Cloud Service Components for Testing Test for High Availability and Accessibility Perform Deployment Load Testing Analyze Test Results 4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE Design Cloud Infrastructure for Security Determine Organizational Compliance Needs 5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT Design Virtual Network for Cloud Deployment Determine Network Access Requirements Secure Networks for Cloud Interaction Manage Cloud Component Security Implement Security Technologies 6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS Determine Identity Management and Authentication Technologies Plan Account Management Policies for the Network and Systems Control Access to Cloud Objects Provision Accounts 7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS Determine CPU Size for Cloud Deployment Determine Memory Size for Cloud Deployment 8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS Determine Storage Technology Requirements Select Storage Options for Deployment Determine Storage Access and Provisioning Requirements Determine Storage Security Options 9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION Determine the Type of Cloud Deployment to Perform Manage Virtual Machine and Container Migration Manage Network, Storage, and Data Migration 10 - MAINTAINING CLOUD SYSTEMS Patch Cloud Systems Design and Implement Automation and Orchestration for Maintenance 11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES Back Up and Restore Cloud Data Implement Disaster Recovery Plans Implement Business Continuity Plans 12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE Monitor Cloud Systems to Measure Performance Optimize Cloud Systems to Meet Performance Criteria 13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING Monitor for Anomalies and Resource Needs Plan for Capacity Create Reports on Cloud System Metrics 14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES Troubleshoot Deployment Issues Troubleshoot Capacity Issues Troubleshoot Automation and Orchestration Issues 15 - TROUBLESHOOTING CONNECTIVITY ISSUES Identify Connectivity Issues Troubleshoot Connectivity Issues 16 - TROUBLESHOOTING SECURITY ISSUES Troubleshoot Identity and Access Issues Troubleshoot Attacks Troubleshoot Other Security Issues Additional course details: Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

LTE Backhaul training course description This course provides a concise insight into the LTE backhaul. Key parts of the course are detailed looks at the transport of messages and the S1 and X2 protocols. What will you learn Describe the overall architecture of LTE. Explain how data and signalling messages are transported in LTE. Describe the S1 protocol. Describe the X2 protocol. LTE Backhaul training course details Who will benefit: Anyone working with LTE. Prerequisites: Mobile communications demystified Duration 2 days LTE Backhaul training course contents Introduction In the first section of the course, we review LTE and its hardware and software architecture. Requirements and key features of LTE. LTE Architecture and capabilities of the UE. Architecture of the E-UTRAN, functions of the eNB. EPC architecture, and functions of the MME, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM and RRC state diagrams. Architecture of the radio access network In this section, we look in more detail at the architecture of the evolved UMTS terrestrial radio access network (E-UTRAN). Logical and physical architecture of the E-UTRAN. Numbering, addressing and identification. E-UTRAN functions. E-UTRAN protocol stacks. Timing and frequency synchronisation in LTE. Transport of data and signalling in LTE Here, we look in more detail at the techniques and protocols that are used to transport data and signalling messages across the evolved UMTS terrestrial radio access network and the evolved packet core. Quality of service in LTE. The GPRS tunnelling protocol. Differentiated services Multi-protocol label switching (MPLS). The stream control transmission protocol (SCTP). The S1 application protocol This section gives a detailed account of the signalling procedures in the S1 application protocol, which the MME uses to control the operation of the eNB. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. S1 setup procedure. UE context management procedures. Non access stratum information transport. Procedures for managing the evolved radio access bearer (E-RAB). Paging procedures. Mobility management procedures for S1-based handovers. Procedures in support of self-optimising networks. The X2 application protocol This section gives a detailed account of the signalling procedures in the X2 application protocol, which is used for peer-to-peer communication between eNBs. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. X2 setup procedure. Mobility management procedures for X2-based handovers Procedures in support of self-optimising networks. High level system operation In the final section, we bring our discussions of the S1 and X2 application protocols together by reviewing the system-level operation of LTE. Attach procedure. Transitions between the states of RRC Idle and RRC Connected. Tracking area updates in RRC Idle. Handover procedures in RRC Connected.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for security engineers, security architects, and information security professionals. Overview Identify security benefits and responsibilities of using the AWS Cloud Build secure application infrastructures Protect applications and data from common security threats Perform and automate security checks Configure authentication and permissions for applications and resources Monitor AWS resources and respond to incidents Capture and process logs Create and configure automated and repeatable deployments with tools such as AMIs and AWS CloudFormation This course demonstrates how to efficiently use AWS security services to stay secure in the AWS Cloud. The course focuses on the security practices that AWS recommends for enhancing the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. You will also learn how to leverage AWS services and tools for automation, continuous monitoring and logging, and responding to security incidents. Prerequisites We recommend that attendees of this course have: Working knowledge of IT security practices and infrastructure concepts Familiarity with cloud computing concepts Completed AWS Security Essentials and Architecting on AWS courses 1 - Security on AWS Security in the AWS cloud AWS Shared Responsibility Model Incident response overview DevOps with Security Engineering 2 - Identifying Entry Points on AWS Identify the different ways to access the AWS platform Understanding IAM policies IAM Permissions Boundary IAM Access Analyzer Multi-factor authentication AWS CloudTrail 3 - Security Considerations: Web Application Environments Threats in a three-tier architecture Common threats: user access Common threats: data access AWS Trusted Advisor 4 - Application Security Amazon Machine Images Amazon Inspector AWS Systems Manager 5 - Data Security Data protection strategies Encryption on AWS Protecting data at rest with Amazon S3, Amazon RDS, Amazon DynamoDB Protecting archived data with Amazon S3 Glacier Amazon S3 Access Analyzer Amazon S3 Access Points 6 - Securing Network Communications Amazon VPC security considerations Amazon VPC Traffic Mirroring Responding to compromised instances Elastic Load Balancing AWS Certificate Manager 7 - Monitoring and Collecting Logs on AWS Amazon CloudWatch and CloudWatch Logs AWS Config Amazon Macie Amazon VPC Flow Logs Amazon S3 Server Access Logs ELB Access Logs 8 - Processing Logs on AWS Amazon Kinesis Amazon Athena 9 - Security Considerations: Hybrid Environments AWS Site-to-Site and Client VPN connections AWS Direct Connect AWS Transit Gateway 10 - Out-Of-Region Protection Amazon Route 53 AWS WAF Amazon CloudFront AWS Shield AWS Firewall Manager DDoS mitigation on AWS 11 - Security Considerations: Serverless Environments Amazon Cognito Amazon API Gateway AWS Lambda 12 - Threat Detection and Investigation Amazon GuardDuty AWS Security Hub Amazon Detective 13 - Secrets Management on AWS AWS KMS AWS CloudHSM AWS Secrets Manager 14 - Automation and Security by Design AWS CloudFormation AWS Service Catalog 15 - Account Management and Provisioning on AWS AWS Organizations AWS Control Tower AWS SSO AWS Directory Service

Teachers will become familiar with the software, aiding each learner access to their college dashboard as a designer, so they can complete a heat loss report and other heating design elements. Furthermore each learner will have access to send surveys from the heat engineer app (Apple or Android) which once sent will be received within the college dashboard. Where teachers can assess the survey.

Networking Microsoft Systems course description A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. What will you learn Design networks with consideration for Microsoft issues such as logons. Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. Configure security features such as PKI and IPSec. Describe the Windows TCP/IP implementation details. Networking Microsoft Systems course details Who will benefit: Anyone working with Microsoft systems. Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) Duration 5 days Networking Microsoft Systems course contents Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. Remote Access Installing, RAS servers. RAS process, protocols Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam. Overview In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices. CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration. The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. The Official CompTIA© Network+© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career. Prerequisites CompTIA A+ Certification (Exams 220-1001 and 220-1002) 1 - Explaining the OSI and TCP/IP Models Topic A: Explain OSI Model Layers Topic B: Explain the TCP/IP Suite 2 - Explaining Properties of Network Traffic Topic A: Explain Media Types and Access Methods Topic B: Deploy Ethernet Standards Topic C: Configure and Monitor Network Interfaces 3 - Installing and Configuring Switched Networks Topic A: Install and Configure Hubs and Bridges Topic B: Install and Configure Switches Topic C: Compare and Contrast Network Topologies Topic D: Compare and Contrast Network Types 4 - Configuring IP Networks Topic A: Configure IPv4 Addressing Components Topic B: Test IP Interfaces with Command Line Tools Topic C: Configure IPv4 Subnets Topic D: Configure Private and Public IPv4 Addressing Schemes Topic E: Configure IPv6 Addressing Components Topic F: Configure DHCP Services 5 - Installing and Configuring Routed Networks Topic A: Explain Characteristics of Routing Topic B: Install and Configure Routers 6 - Configuring and Monitoring Ports and Protocols Topic A: Explain the Uses of Ports and Protocols Topic B: Use Port Scanners and Protocol Analyzers Topic C: Explain the Use of Name Resolution Services Topic D: Configure DNS and IPAM Services 7 - Explaining Network Application and Storage Services Topic A: Explain the Uses of Network Applications Topic B: Explain the Uses of Voice Services and Advanced Networking Devices Topic C: Explain the Uses of Virtualization and Network Storage Services Topic D: Summarize the Concepts of Cloud Services 8 - Monitoring and Troubleshooting Networks Topic A: Monitor Network Interfaces and Logs Topic B: Explain Network Troubleshooting Methodology Topic C: Troubleshoot Common Network Services Issues 9 - Explaining Networking Attacks and Mitigations Topic A: Summarize Common Networking Attacks Topic B: Explain the Characteristics of VLANs Topic C: Explain the Characteristics of NAT and Port Forwarding 10 - Installing and Configuring Security Devices Topic A: Install and Configure Firewalls and Proxies Topic B: Explain the Uses of IDS/IPS and UTM 11 - Explaining Authentication and Access Controls Topic A: Explain Authentication Controls and Attacks Topic B: Explain the Uses of Authentication Protocols and Directory Services Topic C: Explain the Uses of Port Security and NAC Topic D: Implement Network Device Hardening Topic E: Explain Patch Management and Vulnerability Scanning Processes 12 - Deploying and Troubleshooting Cabling Solutions Topic A: Deploy Structured Cabling Systems Topic B: Deploy Twisted Pair Cabling Solutions Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions Topic D: Deploy Fiber Optic Cabling Solutions 13 - Implementing and Troubleshooting Wireless Technologies Topic A: Install and Configure Wireless Technologies Topic B: Troubleshoot Wireless Performance Issues Topic C: Secure and Troubleshoot Wireless Connectivity 14 - Comparing and Contrasting WAN Technologies Topic A: Compare and Contrast WAN Core Service Types Topic B: Compare and Contrast WAN Subscriber Service Types Topic C: Compare and Contrast WAN Framing Service Types Topic D: Compae and Contrast Wireless and IoT WAN Technologies 15 - Using Remote Access Methods Topic A: Use Remote Access VPNs Topic B: Use Remote Access Management Methods 16 - Identifying Site Policies and Best Practices Topic A: Manage Networks with Documentation and Diagrams Topic B: Summarize the Purposes of Physical Security Devices Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts Topic D: Identify Policies and Best Practices

CCNA training course description The Implementing and Administering Cisco Solutions (CCNA) course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. It also gives a foundation in network programmability, and software-defined networking What will you learn Install, configure, and operate a small to medium sized network Gain a foundation in the essentials of networking, security, and automation Prepare for the 200-301 CCNA exam, which earns CCNA certification CCNA training course details Who will benefit: Network support help desk technicians involved in the basic installation, operation, and verification of Cisco networks. Anyone seeking CCNA certification. Prerequisites: Introduction to Data communications & networking Duration 5 days CCNA training course content After taking this course, you should be able to: Identify the components of a computer network and describe their basic characteristics. Understand the model of host-to-host communication. Describe the Cisco IOS software. Describe LANs and the role of switches within LANs. Describe Ethernet and describe the operation of switches. Install a switch and perform the initial configuration. Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting. Describe the TCP/IP Transport and Application layers Explore functions of routing. Implement basic configuration on a Cisco router. Explain host-to-host comms across switches and routers. Identify and resolve common switched network issues and common problems associated with IPv4 addressing. Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity. Describe static routing. Describe, implement, and verify VLANs and trunks. Describe inter VLAN routing. Explain the basics of dynamic routing protocols and describe components and terms of OSPF. Explain how STP and RSTP work. Configure link aggregation using EtherChannel. Describe the purpose of Layer 3 redundancy protocols. Describe basic WAN and VPN concepts. Describe the operation of access control lists (ACLs) and their applications in the network. Configure Internet access using DHCP clients and explain and configure NAT on Cisco routers. Describe basic QoS concepts. Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs). Describe network and device architectures, introduce virtualization, network programmability and SDN and describe smart network management solutions such as Cisco DNA Center™, SD-Access, and SD-WAN. Configure basic IOS system monitoring tools. Describe the management of Cisco devices. Describe the current security threat landscape. Describe threat defence technologies. Implement a basic security configuration of the device management plane. Implement basic steps to harden network devices. Detailed course outline Exploring the Functions of Networking. The Host-to-Host Communications Model. Operating Cisco IOS Software. Introducing LANs. Exploring the TCP/IP Link Layer. Starting a Switch. The TCP/IP IP layer, IPv4 Addressing, and Subnets. The TCP/IP Transport Layer and Application Layer. Exploring the Functions of Routing. Configuring a Cisco Router. Exploring the Packet Delivery Process. Troubleshooting a Simple Network. Introducing Basic IPv6. Configuring Static Routing. Implementing VLANs and Trunks. Routing Between VLANs. Introducing OSPF. Redundant Switched Topologies with EtherChannel. Explaining Basics of ACL. Enabling Internet Connectivity. Explaining the Evolution of Intelligent Networks. Introducing System Monitoring. Managing Cisco Devices. Securing Administrative Access. Implementing Device Hardening. Self-Study: Building Redundant Switched Topologies. Exploring Layer 3 Redundancy. Introducing WAN Technologies. Introducing QoS. Explaining Wireless Fundamentals. Introducing Architectures and Virtualization. Examining the Security Threat Landscape. Threat Defense Technologies.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server. This would typically include: ?AD DS administrators who are looking to train in identity and access technologies with Windows Server 2016, Windows Server 2019 or Windows Server 2022. ?System or infrastructure administrators with general AD DS experience and knowledge who are looking to cross-train in core and advanced identity and access technologies in Windows Server 2016, Windows Server 2019 or Windows Server 2022. Overview Install and configure domain controllers. Manage objects in AD DS by using graphical tools and Windows PowerShell. Implement AD DS in complex environments. Implement and administer Active Directory Rights Management Services (AD RMS). Implement AD DS sites, and configure and manage replication. Implement and manage Group Policy Objects (GPOs). Manage user settings by using GPOs. Secure AD DS and user accounts. Implement and manage a certificate authority (CA) hierarchy with AD CS. Deploy and manage certificates. Implement and administer AD FS. Implement synchronization between AD DS and Azure AD. Some exposure to and experience with Active Directory concepts and technologies in Windows Server. Experience working with and configuring Windows Server. Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP) Experience working with and an understanding basic server virtualization concepts. Monitor, troubleshoot, and establish business continuity for AD DS services. This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS). Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. The course and labs also focus on how to administer Windows Server using not only the traditional tools such as PowerShell and Server manager, but also Windows Admin Center. Prerequisites Some exposure to and experience with Active Directory concepts and technologies in Windows Server. Experience working with and configuring Windows Server. Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP) Experience working with and an understanding basic server virtualization concepts. 1 - Installing and configuring domain controllers Overview of AD DS Overview of AD DS domain controllers Deploying a domain controller 2 - Managing objects in AD DS Managing user accounts Managing groups in AD DS Managing computer objects in AD DS Using Windows PowerShell for AD DS administration Implementing and managing OUs 3 - Advanced AD DS infrastructure management Overview of advanced AD DS deployments Deploying a distributed AD DS environment Configuring AD DS trusts 4 - Implementing and administering AD DS sites and replication Overview of AD DS replication Configuring AD DS sites Configuring and monitoring AD DS replication 5 - Implementing Group Policy Introducing Group Policy Implementing and administering GPOs Group Policy scope and Group Policy processing Troubleshooting the application of GPOs 6 - Managing user settings with Group Policy Implementing administrative templates Configuring Folder Redirection, software installation, and scripts Configuring Group Policy preferences 7 - Securing Active Directory Domain Services Securing domain controllers Implementing account security Implementing audit authentication Configuring managed service accounts 8 - Deploying and managing AD CS Deploying CAs Administering CAs Troubleshooting and maintaining CAs 9 - Deploying and managing certificates Deploying and managing certificate templates Managing certificate deployment, revocation, and recovery Using certificates in a business environment Implementing and managing smart cards 10 - Implementing and administering AD FS Overview of AD FS AD FS requirements and planning Deploying and configuring AD FS Web Application Proxy Overview 11 - Implementing and administering AD RMS Overview of AD RMS Deploying and managing an AD RMS infrastructure Configuring AD RMS content protection 12 - Implementing AD DS synchronization with Microsoft Azure AD Planning and preparing for directory synchronization Implementing directory synchronization by using Azure AD Connect Managing identities with directory synchronization 13 - Monitoring, managing, and recovering AD DS Monitoring AD DS Managing the Active Directory database Active Directory backup and recovery options for AD DS and other identity and access solutions