Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.
At HFX Training, we are passionate about business simulations because they bring learning to life through hands-on experience. This Level 1 Certification Program is the first step in our Instructor Training Certification Pathway, equipping you to confidently use the Healthcare Hero simulation in your teaching environment. In this program, you will experience the simulation as a student, navigating its complexities and dynamics. Upon successfully completing Level 1, you’ll be ready to advance to Level 2 Training, where you will deepen your expertise in simulation facilitation and administration. The program is cohort-based, and the timetable is coordinated in advance through discussions with the HFX team to ensure maximum participation. For more information on the program structure, instructional materials, and certification requirements, please read on. What to Expect: The Healthcare Hero simulation places you in charge of a fictional hospital. Over eight simulation rounds - each representing one quarter of business operations - you will make strategic decisions to optimize patient care while managing staffing, capacity, quality, and finances. Throughout the simulation, you’ll navigate challenges like healthcare and economic crises, all while balancing the needs of multiple stakeholders. Your ultimate goal is to outperform competing hospitals managed by other participants in the program. Program and Certification Requirements This program equips you to confidently lead the simulation by requiring more than attendance or participation. To earn certification, you must: Thoroughly Prepare: Review all instructional materials and the scenario manual before the course begins. Fully Participate: Attend all Zoom sessions and complete each simulation round with focus and effort. Demonstrate Mastery: Show a comprehensive understanding of the simulation’s dynamics, decision-making processes, and strategies during practice and live rounds. Engage in Reflection: Actively participate in debrief sessions, assess your performance, and identify strategies for improvement. This certification ensures you are equipped to facilitate this complex simulation with confidence. Auditing the course is an option, but participants who choose to audit will not receive certification. Program Format The program is delivered intensively over one or more Zoom sessions, totaling six hours. This compressed format demands your full attention and focus to successfully navigate the simulation’s complexities. Eligibility Requirements: By registering for this training program, you acknowledge the following: You have discussed your needs with the HFX team and confirmed that the simulation aligns with your class or program objectives. You are an instructor at an academic institution. You agree to the confidentiality terms and commit not to distribute, disclose, or replicate any program content for purposes outside of this training. This program is offered in goodwill to academic instructors as a resource to enhance their teaching. As part of this agreement, you understand that all materials, including the simulation itself, are proprietary to HFX and its partners. Any use of these materials for purposes beyond this program, such as developing similar tools or simulations, is strictly prohibited. Course Structure: After registering, you will gain immediate access to the simulation’s instructional materials. This includes: The Scenario Manual: Your guide to understanding the game. The Capacity Planner Worksheet and Financial Planning Worksheet: Tools to help you strategize. The Strategy Planning Exercise: Designed to align your decisions with overall objectives. The Portal Guide: A walkthrough of the simulation platform. The program unfolds in four key phases: Phase 1: Pre Zoom Call / Study / Set Up Register using the button at the bottom of this page. Review the instructional materials thoroughly. Once the cohort is finalized, you will be sent your login credentials for the simulation itself. Try to submit decisions for the first practice round using the simulation portal at www.simulationportal.com. Phase 2: Play We run two practice rounds over the first 2 hours of the zoom call. This allows you to familiarize yourself with the platform and decision-making process, and think through what your strategy might be in the live game. The simulation resets ("zeroed") after the practice rounds. A brief session will clarify lessons learned and expectations for the live rounds. Over eight rounds, you’ll compete against other participants while refining your strategic decisions. Phase 3: Feedback Reflect on your performance during a structured debrief, including: Strengths and areas for improvement. Insights into competitors’ strategies. Strategic lessons learned, and applicability to local healthcare organizations. Phase 4: Implementation Planning Work with the HFX team to plan your first application of the simulation in a teaching environment. Certification Outcome Upon completing this program, you will earn the HFX Instructor Training Certification: Level One, signifying your expertise in conducting impactful simulation-based training using Healthcare Hero.
Diploma in Port Management: The course aims to provide a critical understanding on ports as facilitators of the transport of goods. Register today!
Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - An Introduction to Power Automate What is Microsoft Power Automate? The benefits of automation How to get to Power Automate Lab 1: Setup your tenant Setup Office 365 Download Course Files Customise your App Launcher Create accounts for colleagues After completing this module, students will be able to: Know what Microsoft Power Automate is The Benefits of using Power Automate to automate processes How to access a Power Automate 2 - Getting Started with Power Automate Using Power Automate templates Navigating in Power Automate Editing a Power Automate Publish and trigger a Power Automate Turn off or delete a Power Automate Lab 1: Building processes in Office 365 Create a Team with a channel Build an absence business process Testing the absence process Optional: Create Feedback Form Optional: Power Automate to Notify of Bad Ratings Optional: Test your Form and Power Automate After completing this module, students will be able to: How to use Power Automate tempaltes How to navigate around Power Automate How to edit Power Automates How to publish and trigger Power Automates How to turn off or delete Power Automates 3 - Power Automate Logic Adding conditions Designing switches Using apply to each Configuring do until logic Adding a scope Lab 1: Scheduling documentation reviews Setup a policy library in SharePoint Design a policy review schedule Testing the policy review process Optional: Notify if a file nears review After completing this module, students will be able to: How to add condtions in a Power Automate How to design switches for a Power Automate How to use apply to each How to configure do until logic How to add a scope 4 - Integration Standard and premium connectors Connecting to web services Using Power Automate with on-premises data Lab 1: Using Power Automate and SQL to Review Sales Create a new orders list Designing the price check process Testing the price check process Optional: Update with managers After completing this module, students will be able to: How to use Standard and Premium connectors How to connect to web services How to using Power Automate with on-premises data 5 - The Mobile App Downloading the mobile app Signing in and account management Building and managing Power Automates Creating buttons Feeds and approvals Lab 1: Optional: Using the Power Automate mobile app Setting up the Power Automate mobile app Create a new Power Automate in the mobile app Using Power Automate buttons in the app Uninstall the Power Automate mobile app After completing this module, students will be able to: How to download the mobile app How to sign into the mobile app How to build and manage Power Automates in the mobile app How to create buttons in the mobile app How to feed and use approvals in the mobile app 6 - Administration and Maintenance Maintaining a Power Automate View history and analytics Sharing a Power Automate Export and import Power Automates Office 365 administration for Power Automate Environments Data policies Data integration Lab 1: Maintaining your Power Automates Share a Power Automate with a colleague Disabling an active Power Automate Deleting a Power Automate After completing this module, students will be able to: How to maintain a Power Automate How to view history and analytics for a Power Automate How to share a Power Automate How to export and import Power Automates How to administrate a Power Automate in Office 365 How to use data policies in a Power Automate How to use data integration in a Power Automate
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.
Learn the Art and Science of EFT (Emotional Freedom Techniques or “The Tapping Technique”) in this EFT workshop and join millions worldwide who are learning this life-changing technique. EFT, commonly referred to as Tapping, has gained rapid popularity because it has been demonstrated to quickly and effectively resolve dysfunctional feelings, thoughts, behaviors and beliefs which can lead to challenges in relationships, health, work and more. Basically, if there are negative emotions and stress involved, EFT may well be able to resolve those aspects that can lead to significant relief and ease in one’s life. Learn to implement this powerful mind-body approach which is supported by peer-reviewed research, drawing from the fields of interpersonal neurobiology, neuroplasticity models and the field of epigenetics. If you are ready to transform your health, your relationships and your vision of who you truly are, then come join us to learn EFT Tapping techniques. If your life is grounded in being of service to others, then EFT will quickly become your tool of choice. Whether you are curious about EFT for self-help or you are in the healing/helping professions, this training will give you confidence in the art of its delivery. From the professional working with clients to the laymen looking for self-application, everyone walks away having the skills to succeed with this extraordinary healing modality. This online format did not at all hinder the delivery of the content and technique whatsoever and we were able to do everything that we could have done in person. Alina and Craig created a very safe space, gave us plenty of demos, lots of practice time and welcomed all of our questions. They also broke up the day with ample breaks and Eden energy exercises to help avoid screen fatigue. Alina and Craig are experts in their field and top-notch EFT instructors. I highly recommend their online courses.— CARSON HILL EFT LEVEL 1 The Basics The preparation for the EFT Level 1 includes approximately 3 hours of advance work, including watching several short online videos and the reading of 2 articles that explore both the history of EFT and the scientific premises for how EFT works. Note that last minute signups will not be allowed without contacting us due to this requirement. EFT Level 1, The Basics, is the foundation of any EFT training. It covers the core aspects of EFT with a focus on how you can use tapping as a self help tool and how to teach your clients how to apply it as a self-regulating technique. Learn how to apply EFT for issues related to physical symptoms, for cravings and addictions and more. See below for an outline of materials covered. An outline of subject matter covered in this first day include: The Science Behind EFT Understanding Shifting Aspects The Importance of Being Specific Psychological Reversal & Secondary Gain Cognitive Belief Shifts How Traumatic Events Imprint on the Brain Finding the Right Words to Use An introduction to both Tell the Story and the Movie Techniques for working with traumatic events The Movie Technique Working with Pain and Physical Symptoms EFT for Cravings and Aspects of Addictions Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 1. This is the first step along the path to obtain Certified EFT Practitioner through EFT International, but should not be put forth as a certification in itself. I wholeheartedly recommend training in EFT with Craig and Alina. I recently took their EFT level 1 and 2 live online training and it was a fantastic experience. The virtual environment in Zoom was great and everything worked perfectly, and I learned so many things. I appreciate the way they break down important concepts and share their many years of experience, and the emphasis they put on generating and maintaining safety and rapport with the client at all times.— BRUNO SADE, PSYCHOLOGIST EFT LEVEL 2 Foundational Skills The two-day EFT Level 2 workshop is designed for those practitioners who have taken the pre-requisite EFT Level 1 and are either in practice or preparing to be and will be able to apply EFT when working with clients. This may include but not be limited to social workers, counselors, therapists, health care practitioners, life coaches and those who may be wishing to pursue EFT certification. It reviews and expands upon the basic aspects of the Art and Science of EFT taught in the EFT 1 course. Additional techniques are taught to expand your repertoire and offer skillful and effective ways of working with different client populations and expanding your ability to work with deeper issues. Of course, as in all EFT Tapping Training workshops, new material is presented using a variety of learning styles including partnered teaching methods, demonstrations, paired and small group experiential applications, video examples and more to ensure that no one walks away without fully understanding everything that is taught. Most importantly, this EFT Level 2 workshop will hone your practice skills. Greater attention and time will be spent on personal observation to assist you in mastering the techniques learned. Enhanced instruction on asking key questions for uncovering core issues will be provided. The following subject matter will be taught in Level 2 with an emphasis on personal practice of techniques learned with direct observation and support from the trainers: The Gentle Techniques for Intense Issues including Sneaking Up on the problem, Tearless Trauma and the somato-emotional process of Chasing the Pain (Sensation) Understanding the Nature of and working with Traumatic Events Clearing Limiting Beliefs Questions for Uncovering Core Issues Core Issues and Physical Symptoms Working over the Telephone or Internet EFT in Groups Using EFT with Children Scope of Practice, Informed Consent and the EFT Ethics Code Participants who take this program will be issued a Certificate of Attendance that they have completed EFT Level 2. This is the second instructional step along the certification path for EFT International Accredited Certified EFT Practitioner, but should not be put forth as a certification in itself. Read about EFT and course descriptions Presenting Certified Trainers Alina Frank and Craig Weiner, DC Cost For the combination three day Level 1 and 2 combined training, the tuition is $799 ($749 early bird special if purchased 30 days prior to the workshop start date). Both EFT Levels 1 and 2 are pre-requisites for EFT International EFT certification. Location Online Hours Both EFT Level 1 and 2 training courses begin promptly at 9 am with registration beginning at 8:30 am Seattle/Los Angeles time zone. A 15 minute break is provided in the morning and afternoon. A 90 minute lunch break is offered beginning at approximately 12:30 pm. The class ends each day at 6 pm. EFT International Certification Process Attendance and completion of this training in no way constitutes “certification” and no attendee should consider themselves or promote themselves as a Certified EFT Practitioner based solely upon attendance of this training. All the requirements for completing certification will be discussed during the workshop and can be found on our EFT Certification page. Alina Frank and Dr Craig Weiner have taught and mentored thousands of individuals and professionals throughout the North America and Europe and are sought after speakers and presenters in the field of EFT instruction and EFT practice development and are EFT International Accredited Master Trainers and EFT International Supervising Mentors. CEUs, Certificates & Letters of Completion Approved Continuing Education Hours 24 CEUs have been pre-approved for NY LMHCs and may be available through 716CEU, LLC which is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0241. Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. 24 CE hours for NY Social Workers have been pre-approved and may be available through Tree of Hope Counseling, an approved NYS Continuing Education Contact Hours (CEU) provider for Social Workers (#SW0322). Please inquire for further details regarding whether this specific training will have CEs offered and any requirements and costs involved for receiving CEs. The EFT Tapping Training Institute, with Craig Weiner and Alina Frank as trainers, have been pre-approved for 24 continuing education credit hours for online Emotional Freedom Techniques Level 1-2 training for the Canadian Counselling and Psychotherapy Association. Members of CCPA will receive transcripts at no cost listing all attended events assessed as Continuing Education Credit. Non‐members must attach a cheque for $30.00 payable to CCPA to have CEC’s recorded and to have a transcript issued. Every person who fully attends the workshop training will receive a completion certificate with the course hours listed. Certificates of Completion Official Letters of Completion are available upon request for courses. They are signed by our Trainers, has the attendees name, date of completion and the number of educational hours. The letter will be sent to the course participant as a PDF email attachment. It is the responsibility of each participant to submit the letter to the appropriate certifying board in order to determine if they will receive any type of credit. Certificates of Completion for Courses Participants of the following courses offered by the EFT Tapping Training Institute may receive a Certificate of Completion upon graduation (provided in a PDF format and sent via email): EFT Levels 1-2 EFT Level 3 Matrix Reimprinting Foundational Training Other courses may be able to provide either a Certificate of Completion or a Letter of Completion upon graduation. BIPOC Scholarship Program Please visit our Scholarship Guidelines & Application page for details. Cancellation Policy A complete refund, minus $150 administration fee, is given up to 3 weeks (21 days) prior to workshop’s start date. If cancellation occurs for any reason within the 3 weeks prior to the event, the student may apply the tuition paid towards any future EFT or Matrix Reimprinting workshops offered by us. AS THERE IS MATERIAL TO REVIEW PRIOR TO THE FIRST DAY OF TRAINING, REGISTRATION CLOSES 24 HOURS BEFORE THE START OF THE TRAINING SO THAT YOU CAN REVIEW THE MATERIALS IN ADVANCE. IF YOU DO NOT RECEIVE THE LINK OF THIS MATERIAL VIA EMAIL WITHIN 24 HOURS OF REGISTERING, PLEASE CONTACT US IMMEDIATELY.