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249 Courses in Birmingham delivered Live Online

Sale & Purchase of Oil & Gas Properties

By EnergyEdge - Training for a Sustainable Energy Future

About this Training A variety of factors such as prices for crude oil and natural gas, liability exposure, and relations with host countries, present an opportunity for investors looking to acquire assets without taking on elements of exploration and market risk. Conversely, operators want to ensure that they are in the best position to monetise the disposal of interests in their portfolios. The material in this course covers the range of considerations that occur in the sale and purchase of upstream oil and gas properties. They include structuring (asset sale, share transfer, merger, interest swaps, and farm-outs), process (tender, direct negotiation, due diligence, preliminary and final agreements, closing and post-closing adjustments) and how funding is structured (credit agreements and reserve base lending). Training Objectives Upon completion of this course, participants will be able to: Plan and prepare for the sale or purchase of upstream oil and gas properties Select and structure the type of transaction best suit to the position of the Buyer and Seller Conduct and evaluate the commercial, operational, and legal aspects of due diligence Negotiate and document the terms and conditions contained in sale and purchase agreements for oil and gas properties Conduct post-closing adjustments in the sale and purchase of operating properties Assist in the negotiation of credit arrangements to fund the purchase of oil and gas properties Target Audience This course has been specifically designed for commercial, operating, legal and financial professionals involved in the sale and purchase of upstream oil and gas properties whose roles include: Conducting tenders for the sale of exploration and operating interests Performing due diligence reviews Negotiating preliminary and definitive agreements Arranging credit agreements and other types of funding Course Level Basic or Foundation Trainer Your expert course leader is an international legal expert in petroleum law who is based in Scotland. He received the degrees of Juris Doctor from the University of Wyoming and LLM-Energy Law from the University of Utah. He has been listed in the Guide to the World's Leading Energy and Natural Resources Lawyers. In over 30 years of practice, he has been chief legal officer in petroleum companies, consultant to development banks and aid programmes, and law professor. His private sector experience included positions as General Counsel of the Petroleum Corporation of New Zealand and Chief Legal Officer for Sinclair Oil Corporation in the United States. He has been a consultant to the Asian Development Bank, The World Bank and the European Investment Bank on petroleum sector policy, gas sales agreements, and production sharing contracts. This has included assignments in Cambodia, Bangladesh, India, Indonesia, Laos, Pakistan, Papua New Guinea, Philippines, and Vietnam. Your expert course leader has been an adviser and trainer on negotiations for various petroleum companies including BP, BG Group, Gazprom, KazMunayGas, Perushaan Gas Negera, Pertamina, PETRONAS, Philippine National Oil Corporation, Total, Shell and Statoil. He was appointed by Economic Community of West African States (ECOWAS) as the lead negotiator on behalf of four West African governments for the West African Gas Pipeline Project. His academic credentials include an appointment as Distinguished Visiting Professor for Oil & Gas Law at the University of Wyoming. He is currently Honourary Professor for International Petroleum Law at the University of Dundee Centre for Energy, Petroleum & Mineral Law and Policy. At CEPMLP, he has been the Course Director and principal instructor for seminars on Petroleum Industry Negotiations, Petroleum Service Contracts, Gas Industry Contracts, and Downstream Petroleum Law. He is the course author of International Comparative Petroleum Law. His publications include A Framework for Negotiating and Documenting International Petroleum Transactions and A Framework for Negotiating and Managing Production Sharing Contracts and Related Agreements. His academic work has been published in the Land and Water Law Review, Tulsa Law Journal and Journal of Comparative and International Law. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Sale & Purchase of Oil & Gas Properties
Delivered in Internationally or OnlineFlexible Dates
£3,009 to £3,499

Maintenance Planning, Scheduling & Control

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course Whether you are maintaining an oil rig or processing plant, good quality maintenance is critical to delivering a safe reliable product to your customers. Whatever your level of maintenance experience, this course will equip you with the valuable skills and understanding that will enhance your maintenance career. Too often the maintenance department is seen as the cause of why assets are unavailable, in poor condition yet are costing too much to maintain. By comparison, pace setting companies see maintenance as adding value to their assets and employ an integrated, holistic approach to their maintenance activities. This course will help you move towards that pace setting performance. This course is based on an integrated maintenance model that has been used by leading companies and consultants with success and recognised as best practice. Participants will learn the total impact that maintenance can have on a business, identify key elements (and value) of effective maintenance for their own plants to not only reduce costs but also improve performance. The critical types of maintenance will be covered from day-to-day activities to shutdowns and reliability improvement. The course will break down traditional functional boundaries and encourage a holistic approach to maintenance. With an organisation's maintenance process only as good as its weakest link, this course will guide participants through all the key steps of a maintenance process and its supply chain. Participants will understand what is considered a good standard for each step in the maintenance process, how to identify the weakest links and subsequently how they can accelerate their performance improvement. Participants will have the option of gaining a Bronze Level qualification from the Academy of Turnarounds Operations of Maintenance. For those who obtain a pass, they will receive a Pass certificate and for those who achieve the top quartile score, they will receive a Distinction level pass. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of the course, participants will be able to: Explain the challenges and objectives facing maintenance organisations today Demonstrate the importance of work order systems and use techniques for time estimations and priority assignments Prepare a preventive maintenance program Apply project management techniques to effectively manage major maintenance activities and shut downs Use capital budgeting techniques to evaluate maintenance capital expenditures Demonstrate understanding of how to maintain the optimal stock levels of spare parts to ensure operational continuity Prepare the right Key Performance Indicators (KPIs) to evaluate and improve performance in maintenance Target Audience This course is not just for maintenance professionals. Maintenance teams cannot perform without effective integration with operations and supply chain functions. Availability losses are often caused by operations or design issues and pace setting companies have generated significant benefits by integrating operation and maintenance strategies and working more collaboratively. This course will help all members of the operations and maintenance teams and their supply chain better understand their respective roles in ensuring that maintenance is benefitting and not inhibiting their business. Course Level Basic or Foundation Trainer Your expert course leader is a highly experienced facilitator in maintenance improvement, change management, continuous improvement and capability development as a management coach and trainer. He has a strong focus on people with an emphasis on developing people and the practicalities of improving maintenance performance rather than just the theory. He has worked internationally across Europe, America, the Middle East and Africa with extensive experience in Oil and Gas, the Chemicals sector and manufacturing as well as working with clients in Steel and Power Generation. As a result, he can bring best practice from a wide variety of sources. He spent the first fifteen years of his career as a specialist trainer working for companies such as Lloyds British Training Services and Rolls Royce. He then went on to work as a Principal consultant for ABB consulting for 15 years. During this time, he refined some of the established improvement tools including how and when to apply them for maximum impact whilst still continuing to develop and deliver training in support of this. Recent work has included improvements to the Work Order to Work Execution processes of Engineering departments and focused on Reliability, Planning and Scheduling. This ongoing field experience has helped him test and refine specialist training in a number of areas. He has been able to use his own experience to contribute with other maintenance specialists to the Carcharodon models of excellence. Its methodologies are recognised as 'Best of the Best' standards providing the inspiration for two books, projects that have won awards such as the prodigious UK Chemical Industries annual Excellence in Engineering award and form the basis of this training. He was recently awarded a national award as coach of the year. He uses the same skills to ensure that he does not just preach maintenance best practice, he discusses it, explains it and ensures that delegates have a much more personal and flexible experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Maintenance Planning, Scheduling & Control
Delivered in Internationally or OnlineFlexible Dates
£3,009 to £3,499

Digital Electronics

By Hi-Tech Training

The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City & Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners). During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning. We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course. (The kits may also be purchased by the learner….see the Kits Page Link for more details). The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.

Digital Electronics
Delivered OnlineFlexible Dates
£800

Definitive 802.1X for engineers

5.0(3)

By Systems & Network Training

Definitive 802.1X training course description A hands-on training course concentrating solely on 802.1X. Hands on sessions follow major chapters to reinforce the theory. What will you learn Describe 802.1X. Explain how 802.1X works Configure 802.1X Troubleshoot 802.1X. Definitive 802.1X training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: SIP for engineers Duration 2 days Definitive 802.1X training course contents Introduction What is 802.1X? Authentication access, 802.3, 802.11. IEEE, 802, 802.1X-2001, 802.1X-2010. Architecture Supplicant, Authenticator, Authentication server, EAP, EAPOL, RADIUS, Diameter. Port configuration 802.1X in a switch environment. Hands on Configuring 802.1X. How it works Controlled ports, uncontrolled ports. Authentication flow chart, Initialisation, initiation, negotiation, authentication. Hands on 802.1X packet analysis. 802.1X and 802.11 WiFi, WiFi security. Hands on 802.1X WiFi port access. EAP Extensible Authentication Protocol, RFC 3748, RFC 5247. EAP methods: Weak, MD5, LEAP, Strong: TTLS, TLS, FAST. Encapsulation: 802.1X, PEAP, RADIUS, Diameter, PPP. 802.1X accounting RADIUS, accounting messages, 802.1X accounting AV pairs. 8021.X and VLANS VLANs, Guest VLAN, restricted VLAN, voice VLAN. Hands on VLAN assignments with 802.1X.

Definitive 802.1X for engineers
Delivered in Internationally or OnlineFlexible Dates
£2,477

SC-300T00 Microsoft Identity and Access Administrator

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization?s identity and access management systems by using Microsoft Entra ID. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications. You will also learn to provide seamless experiences and self-service management capabilities for all users. Finally, learn to create adaptive access and governance of your identity and access management solutions ensuring you can troubleshoot, monitor, and report on your environment. The Identity and Access Administrator may be a single individual or a member of a larger team. Learn how this role collaborates with many other roles in the organization to drive strategic identity projects. The end goal is to provide you knowledge to modernize identity solutions, to implement hybrid identity solutions, and to implement identity governance. Prerequisites SC-900T00: Microsoft Security, Compliance, and Identity Fundamentals AZ-104T00 - Microsoft Azure Administrator 1 - Explore identity in Microsoft Entra ID Explain the identity landscape Explore zero trust with identity Discuss identity as a control plane Explore why we have identity Define identity administration Contrast decentralized identity with central identity systems Discuss identity management solutions Explain Microsoft Entra Business to Business Compare Microsoft identity providers Define identity licensing Explore authentication Discuss authorization Explain auditing in identity 2 - Implement initial configuration of Microsoft Entra ID Configure company brand Configure and manage Microsoft Entra roles Configure delegation by using administrative units Analyze Microsoft Entra role permissions Configure and manage custom domains Configure tenant-wide setting 3 - Create, configure, and manage identities Create, configure, and manage users Create, configure, and manage groups Configure and manage device registration Manage licenses Create custom security attributes Explore automatic user creation 4 - Implement and manage external identities Describe guest access and Business to Business accounts Manage external collaboration Invite external users - individually and in bulk Demo - manage guest users in Microsoft Entra ID Manage external user accounts in Microsoft Entra ID Manage external users in Microsoft 365 workloads Implement and manage Microsoft Entra Verified ID Configure identity providers Implement cross-tenant access controls 5 - Implement and manage hybrid identity Plan, design, and implement Microsoft Entra Connect Implement manage password hash synchronization (PHS) Implement manage pass-through authentication (PTA) Demo - Manage pass-through authentication and seamless single sign-on (SSO) Implement and manage federation Trouble-shoot synchronization errors Implement Microsoft Entra Connect Health Manage Microsoft Entra Health 6 - Secure Microsoft Entra users with multifactor authentication What is Microsoft Entra multifactor authentication? Plan your multifactor authentication deployment Configure multi-factor authentication methods 7 - Manage user authentication Administer FIDO2 and passwordless authentication methods Explore Authenticator app and OATH tokens Implement an authentication solution based on Windows Hello for Business Deploy and manage password protection Configure smart lockout thresholds Implement Kerberos and certificate-based authentication in Microsoft Entra ID Configure Microsoft Entra user authentication for virtual machines 8 - Plan, implement, and administer Conditional Access Plan security defaults Plan Conditional Access policies Implement Conditional Access policy controls and assignments Test and troubleshoot Conditional Access policies Implement application controls Implement session management Implement continuous access evaluation 9 - Manage Microsoft Entra Identity Protection Review identity protection basics Implement and manage user risk policy Monitor, investigate, and remediate elevated risky users Implement security for workload identities Explore Microsoft Defender for Identity 10 - Implement access management for Azure resources Assign Azure roles Configure custom Azure roles Create and configure managed identities Access Azure resources with managed identities Analyze Azure role permissions Configure Azure Key Vault RBAC policies Retrieve objects from Azure Key Vault Explore Microsoft Entra Permissions Management 11 - Plan and design the integration of enterprise apps for SSO Discover apps by using Microsoft Defender for Cloud Apps and Active Directory Federation Services app report Configure connectors to apps Design and implement app management roles Configure preintegrated gallery SaaS apps Implement and manage policies for OAuth apps 12 - Implement and monitor the integration of enterprise apps for SSO Implement token customizations Implement and configure consent settings Integrate on-premises apps with Microsoft Entra application proxy Integrate custom SaaS apps for single sign-on Implement application-based user provisioning Monitor and audit access to Microsoft Entra integrated enterprise applications Create and manage application collections 13 - Implement app registration Plan your line of business application registration strategy Implement application registration Register an application Configure permission for an application Grant tenant-wide admin consent to applications Implement application authorization Manage and monitor application by using app governance 14 - Plan and implement entitlement management Define access packages Configure entitlement management Configure and manage connected organizations Review per-user entitlements 15 - Plan, implement, and manage access review Plan for access reviews Create access reviews for groups and apps Create and configure access review programs Monitor access review findings Automate access review management tasks Configure recurring access reviews 16 - Plan and implement privileged access Define a privileged access strategy for administrative users Configure Privileged Identity Management for Azure resources Plan and configure Privileged Access Groups Analyze Privileged Identity Management audit history and reports Create and manage emergency access accounts 17 - Monitor and maintain Microsoft Entra ID Analyze and investigate sign-in logs to troubleshoot access issues Review and monitor Microsoft Entra audit logs Export logs to third-party security information and event management system Analyze Microsoft Entra workbooks and reporting Monitor security posture with Identity Secure Score

SC-300T00 Microsoft Identity and Access Administrator
Delivered OnlineFlexible Dates
£2,380

Upstream Petroleum Economics, Risk and Fiscal Analysis

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course The 3-day hands-on petroleum economics training course provides a comprehensive overview of the practices of exploration and development petroleum economics and its application in valuing oil and gas assets to aid corporate decisions. Participants will gain a thorough understanding of the principles of economic analysis as well as practical instruction in analytical techniques used in the industry. The participants will learn how to construct economic models, to include basic fiscal terms, production and cost profiles and project timing. The resulting model will provide insights of how the various inputs affect value. Example exercises will be used throughout the course. Training Objectives Upon completion of this course, participants will be able to: Understand and construct petroleum industry cash flow projections Calculate, understand and know how to apply economic indicators Learn and apply risk analysis to exploration and production investments Evaluate and model fiscal/PSC terms of countries worldwide Target Audience The following oil & gas company personnel will benefit from the knowledge shared in this course: Geologists Explorationists Reservoir Engineers Project Accountants Contract Negotiators Financial Analysts New Venture Planners Economists Course Level Basic or Foundation Intermediate Trainer Your expert trainer has over 40 years' experience as a petroleum economist in the upstream oil and gas industry. He has presented over 230 oil and gas industry short courses worldwide on petroleum economics, risk, production sharing contracts (PSC) and fiscal analysis. In over 120 international oil industry consulting assignments, he has advised companies and governments in the Asia Pacific region on petroleum PSC and fiscal terms. He has prepared many independent valuations of petroleum properties and companies for acquisition and sale, as well as economics research reports on the oil and gas industry and including commercial support for oil field operations and investments worldwide. He has been involved in projects on petroleum royalties, design of petroleum fiscal terms, divestment of petroleum assets, and economic evaluation of assets and discoveries since the early 1990s to date. He has been working on training, consultancy, research and also advisory works in many countries including USA, UK, Denmark, Switzerland, Australia, New Zealand, Indonesia, India, Iran, Malaysia, Thailand, Vietnam, Brunei, Egypt, Libya, and South Africa. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Upstream Petroleum Economics, Risk and Fiscal Analysis
Delivered in Internationally or OnlineFlexible Dates
£2,751 to £3,199

Tea 'N Chat - Discuss the A-LEVEL ESA

5.0(3)

By Textiles Skills Centre

Tea 'N Chat discussing the new A-LEVEL ESA (Externally Lead Assessment) themes with fellow teachers

Tea 'N Chat - Discuss the A-LEVEL ESA
Delivered OnlineFlexible Dates
FREE to £10

Complete Ruby programming

5.0(3)

By Systems & Network Training

Complete Ruby programming training course description This course starts with a quick-start session and then explains the language in detail from the bottom up. Hands on sessions follow all the major sessions to reinforce the theory. What will you learn Read Ruby programs. Write Ruby programs. Debug Ruby programs. Complete Ruby programming training course details Who will benefit: Anyone wishing to program in Ruby. Prerequisites: Software development fundamentals Duration 3 days Complete Ruby programming training course contents Introduction A tour of Ruby, Try Ruby, A suduko solver in Ruby. The Structure and execution of Ruby Lexical structure, Syntactic structure, Files structure, Program encoding, Program execution. Datatypes and objects Numbers, text, Arrays, Hashes, Ranges, Symbols, True, false, and nil, Objects. Expressions and operators Literals and keyword literals, Variable references, Constant references, Method invocations, Assignments, Operators. Statements and control structures Conditionals, loops, Iterators and enumerable objects, Blocks, Altering flow control, Exceptions and exception handling, BEGIN and END, Threads, fibres and continuations. Methods, Procs, Lambdas and closures Defining simple methods, Method names, Methods and parentheses, Method arguments, Procs and lambdas, Closures, Method objects, Functional programming. Classes and modules Defining a simple class, Method visibility: public, protected, privates, Subclassing and inheritance, Object creation and initialization, Modules, Loading and requiring modules, Singleton methods and Eigenclass, Method lookup, Constant lookup. Reflection and metaprogramming Types, classes and modules, Evaluating strings and blocks, Variables and constants, Methods, Hooks, Tracing, ObjectSpace and GV, Custom control structures, Missing methods and missing constants, Dynamically creating methods, Alias chaining. The Ruby platform Strings, Regular expressions, Numbers and Math, Dates and times, Collections, Files and directories, Input/output, Networking, Threads and concurrency. The Ruby environment Invoking the Ruby interpreter, The Top-level environment, Practical extraction and reporting shortcuts, Calling the OS, Security.

Complete Ruby programming
Delivered in Internationally or OnlineFlexible Dates
£2,367

Total PHP for developers

5.0(3)

By Systems & Network Training

Total PHP training course description PHP provides for the creation of dynamic web sites. This hands on training course looks at programming with PHP with an emphasis of building dynamic websites. Forms, state management and database integration are all covered with practicals used throughout the course to reinforce theory sessions. What will you learn Create dynamic web sites using PHP. Write PHP programs. Debug PHP programs. Examine existing code and determine its function. Total PHP training course details Who will benefit: Anyone creating dynamic web sites. Prerequisites: Software development fundamentals Duration 3 days Total PHP training course contents What is PHP? PHP history, dynamic web pages, how PHP works, alternatives to PHP. Downloading and installing PHP. Installing MySQL, installing Apache, platform issues. A first PHP web page A basic PHP script, PHP page structure. PHP comments. Integrating PHP and HTML. PHP forms HTML forms, taking values from forms. PHP and HTML Page inputs, environment inputs. phpinfo(), other form elements, sticky fields, generalised code, tables, forms, form elements, style sheets, JavaScript. Variables operators and expressions Expressions, data types, assignments, scope, constants, HTTP environment variables, getting data from forms using variables. Operators Arithmetic, logical, relational, Boolean, others. Control statements Conditional: if, else, elseif, switch. Loops: while, do while, for, break, continue, exit. Functions Built in functions, declaration, arguments, scope, loading functions from other files, defaulting parameters, call by value/ name. Arrays Indexes, array initialisation, array manipulation, multi dimensional arrays, array functions. String handling What is a string, string functions, matching, extraction, replacement. String operations, cleansing, sprintf, formatting web pages, strops and others, splitting strings, REs. PHP and databases Database structure, Database APIs, MySQL, Creating tables, Editing tables, simple SQL queries using PHP, building HTML tables using SQL queries, SQL injection, security issues, error handling. File I/O Opening, reading, writing files. Permissions, ownership, locking, directories. PHP, cookies and sessions State, Cookie properties, setting cookies, retrieving cookies, expiring/deleting cookies. Sessions, session variables, session IDs. PHP and email Emailing from servers, attachments. Objects OOP, PHP classes, constructors, instances.

Total PHP for developers
Delivered in Internationally or OnlineFlexible Dates
£2,367

Support Manager

By SGSA Limited

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

Support Manager
Delivered OnlineFlexible Dates
£2,700
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