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57 Courses in Birmingham delivered Live Online

Hospitality - Concierge

By NextGen Learning

Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional

Hospitality - Concierge
Delivered OnlineFlexible Dates
£7.99

Airport Ground Handling Management

By NextGen Learning

Airport Ground Handling Management Course Overview: This comprehensive course on Airport Ground Handling Management equips learners with essential knowledge about the operational aspects of airport management. Covering a wide range of topics, from passenger terminal management to cargo handling and security protocols, the course provides a solid foundation for managing various airport functions effectively. Learners will gain valuable insights into the complex dynamics of airport operations, which are critical for maintaining seamless air travel. By completing this course, participants will develop the skills necessary to oversee ground handling activities, enhance customer service, and contribute to operational efficiency in the aviation industry. Course Description: The Airport Ground Handling Management course delves deep into essential areas of airport operations. Topics include passenger terminal management, airport components, cargo handling, and security measures, offering learners a comprehensive understanding of how each function contributes to overall airport efficiency. Learners will explore complex issues such as peak periods, airline scheduling, aviation noise control, and weather management, all within the context of sustainable airport practices. The course also addresses modern innovations in the aviation industry, equipping learners with up-to-date knowledge to meet the evolving demands of airport management. Upon completion, participants will gain the expertise required to manage and optimise airport ground operations, ensuring smooth, safe, and efficient passenger and cargo handling. Airport Ground Handling Management Curriculum: Module 01: Introduction to Airport Management Module 02: Airport Customer Service Module 03: Passenger Terminal Management Module 04: Airport Components Module 05: Airport Peaks and Airline Scheduling Module 06: Cargo Management Module 07: Aviation Noise Control Module 08: Weather Control Module 09: Sustainable Airport Management Module 10: Security Management Module 11: Innovation and Growth (See full curriculum) Who is this course for? Individuals seeking to build a career in airport management. Professionals aiming to advance their expertise in ground handling operations. Beginners with an interest in the aviation industry. Those looking to contribute to the efficient functioning of airports. Career Path Airport Ground Handling Supervisor Airport Operations Manager Airline Ground Operations Coordinator Cargo Operations Manager Airport Customer Service Manager Aviation Safety and Security Officer

Airport Ground Handling Management
Delivered OnlineFlexible Dates
£7.99

120 hours TEFL (TESOL) Masterclass

By NextGen Learning

Course Overview The 120 Hours TEFL (TESOL) Masterclass is a comprehensive programme designed for individuals aspiring to teach English as a foreign or second language. This course provides a robust foundation in teaching methodologies, linguistics, grammar, pronunciation, and classroom management. Learners will develop the confidence and competence needed to deliver engaging and effective English lessons across diverse cultural and educational settings. By the end of the course, participants will be equipped with the theoretical knowledge and instructional strategies to teach English successfully to learners of all ages and proficiency levels. This qualification opens the door to teaching opportunities worldwide, enhancing employability in an ever-expanding global market. Whether seeking to start a new career, travel while teaching, or advance existing skills, this course offers valuable expertise and an internationally recognised credential. Course Description This professionally structured TEFL (TESOL) Masterclass covers all the essential aspects of English language teaching. Modules explore topics such as second language acquisition, teaching receptive and productive skills, lesson planning, classroom management, and the integration of technology into teaching. Learners will gain a solid grounding in linguistics, master techniques for teaching grammar, vocabulary, pronunciation, and discover innovative ways to motivate students through games and activities. Throughout the course, participants will build essential skills for creating dynamic learning environments and adapting teaching methods to different learner needs. With a focus on academic excellence and professional development, this course prepares learners for a rewarding career in English language teaching across schools, private institutions, and online platforms. Upon completion, learners will possess a deep understanding of English teaching practices, ready to inspire students and contribute meaningfully to educational communities around the world. Course Modules Module 01: Introduction to English Language Teaching and Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment (See full curriculum) Who is this course for? Individuals seeking to teach English to speakers of other languages. Professionals aiming to transition into the education sector or broaden their teaching credentials. Beginners with an interest in English language teaching and global communication. Travellers and expatriates looking to pursue international teaching opportunities. Recent graduates considering a career in education and language instruction. Career Path English as a Foreign Language (EFL) Teacher English as a Second Language (ESL) Instructor Online English Tutor Academic English Teacher English Language Programme Coordinator English Curriculum Developer Private Language Institute Teacher International School English Teacher

120 hours TEFL (TESOL) Masterclass
Delivered OnlineFlexible Dates
£9.99

British Sign Language (BSL) Level 1 & 2

By NextGen Learning

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

British Sign Language (BSL) Level 1 & 2
Delivered OnlineFlexible Dates
£9.99

Boost your Confidence and Tackle Imposter Mindset

By Samina Arshad

Travel and Parking arrangements: Paid parking is available (attendees are responsible for paying parking fees) From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto Shaw's passage, which is quite short. We're on the corner at the end of Shaws Passage - walk round the corner onto Allison Street and past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.

Boost your Confidence and Tackle Imposter Mindset
Delivered OnlineFlexible Dates
£97 to £150

Nurture Growth Mindset, Unlock Success and Better Mental Wellbeing

By Samina Arshad

Travel and Parking arrangements: Paid parking is available (attendees are responsible for paying parking fees) From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto Shaw's passage, which is quite short. We're on the corner at the end of Shaws Passage - walk round the corner onto Allison Street and past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.

Nurture Growth Mindset, Unlock Success and Better Mental Wellbeing
Delivered OnlineFlexible Dates
£97 to £150

Webinar | The role of PBMT using MLS® Laser in Cancer Rehabilitation & Lymphoedema.

3.5(2)

By CelticSMR

Join us on this webinar presented by Kate Perkins, founder of OncoLaser, discussing the inclusion of therapeutic laser (MLS® Laser therapy) in the treatment of post-operative cancer patients and lymphoedema.

Webinar | The role of PBMT using MLS® Laser in Cancer Rehabilitation & Lymphoedema.
Delivered OnlineFlexible Dates
FREE
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Productschƶn Consulting

productschć¶n consulting

5.0(7)

Berkshire

With a strong family history in the clothing industry, right back to my great great grandfather, Johannes, shown on the right (a tailor to Queen Victoria & Prince Albert, no less!) I am an internationally experienced merchant. I have worked in Retail and Wholesale for internationally recognised brands such as Levi Strauss, Timberland, Tommy Hilfiger, Barbour and Ellesse. I started out at the age of 18 as a trainee buyer for a European Clothing Wholesaler, Campari International Plc, where I was mentored by the managing director and my father John, in all aspects of design, product development, sampling, sourcing, buying, brand franchises and major account selling. This led to the opportunity of travelling the world extensively around Europe, the Far East and the United States, providing me with a rich understanding of different cultures and the ways of doing business on the international stage. From there I went on to live and work in Germany, then back to the UK where I set up a designer fashion store business with a good friend in Clapham, South London. I then proceeded to work for Timberland EMEA out of their UK EHQ; I consulted for the Pentland Group (with the Ellesse brand); then to Levi Strauss Europe as Design & Merchandise Director for Dockers EMEA; next to Simonside, near Newcastle to consult on the J Barbour & Sons clothing brand; before moving overseas once again to work as Senior Merchandise Director Menswear for Tommy Hilfiger Europe, in Amsterdam. On returning home once more, I then began working on small consulting projects. That led me to become, a creative industry focussed business adviser initially, with LSBC, as part of a London based business advisory team. From my experience/background, I have developed strong business insights and an entrepreneurial approach to developing business strategies, as I work with both new and established businesses. These businesses include fashion creatives, artists, service industry professionals and a multitude of on-line and off-line line enterprises in the food & beverage, tech, furniture, beauty, travel, sports and well-being sectors. In assisting in the process of setting up a business by developing business plans; financial projections; product management strategies and gaining access to business funding, I have developed a broad skill set that is well appreciated by those who work/have worked with me (please check out my client testimonials). I now also work as a proud Partner of the British Library where I deliver quality and popular business planning and business development workshops. I have also worked on the Reset Restart programme started as the COVID-19 pandemic took hold. I also work as a mentor on programmes such as the UK government’s HELP TO GROW Programme, operating as a consultant engaged by Brunel University London.