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47 Courses in Birmingham delivered Live Online

Better Business Cases Practitioner: Virtual In-House Training

By IIL Europe Ltd

Better Business Cases™ Practitioner: Virtual In-House Training Better Business Cases™ is based on the Five Case Model - which is the UK government's best practice approach to structuring spending proposals and making effective business decisions. Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the practitioner course is to develop a candidate's ability to deliver a comprehensive business case, through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this Practitioner course, a candidate will be able to start applying the model to a real business case development project. What You Will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and to establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraint, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Better Business Cases Practitioner: Virtual In-House Training
Delivered OnlineFlexible Dates
Price on Enquiry

Better Business Cases Foundation and Practitioner

By IIL Europe Ltd

Better Business Cases™ Foundation and Practitioner Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the combined foundation and practitioner course is to develop a candidate's ability to deliver a comprehensive business case through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this course, a candidate will be able to start applying the model to a real business case development project. The outline presented in the course overview will be addressed in the first 2 days, with the Foundation exam conducted on the morning of Day 3. Then the topics will be revisited at a deeper level, for 2 more days, with the Practitioner exam conducted on the afternoon of Day 5. What you will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario. Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraints, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post-project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Better Business Cases Foundation and Practitioner
Delivered OnlineFlexible Dates
Price on Enquiry

Cost reduction (In-House)

By The In House Training Company

Businesses that don't control their costs don't stay in business. How well are you doing? Is everyone in your organisation sufficiently aware of costs, managing them effectively and maximising opportunities to reduce them? If there is scope for improvement, this course will help get you back on track. It will demonstrate that cost reduction is so much more than cost control and cost cutting. True cost management is about being aware of costs, seeking to reduce them through good design and efficient operating practices whilst taking continuing action on overspending. This course will develop the participants' skills in: Being aware of costs at all times Seeking cost reduction from the start (including life-cycle costing) Appraising projects / production to identify and take out risk Understanding real budgeting Using techniques such as ZBB and ABC where appropriate Ensuring cost reports lead to action Managing a cost reduction process that delivers Benefits to the organisation will include: Identification of cost reduction and business improvement opportunities Better reporting and ownership of costs Greater awareness and control of everyday costs 1 Introduction - the cost management process The risks of poor cost control Capital and revenue costs The importance of cost awareness The importance of cost reduction Cost management - the key aspects How to build a cost management and control process checklist for your areas of responsibility 2 Cost removal - taking out costs Cost awareness Costs of poor design / poor processes Value engineering Removing redundant costs 3 The need for commercial, technical and financial appraisals Understand the problems before cash is committed and costs incurred Making the effort to identify commercial and technical risk The time value of money - DCF techniques for long term projects Cost models for production processes and projects Costing models - project appraisals The use of spreadsheets to identify sensitivity and risk How to focus on risk management 4 Budgeting - proper budgeting challenges costs The philosophy of the business - are costs an issue? The importance of having the right culture The need for detailed business objectives Budgetary control measures Designing budget reports - for action 5 Zero-based budgeting (ZBB) - the principles Much more than starting with a clean sheet of paper What ZBB can achieve The concept of decision packages - to challenge business methods and costs Only necessary costs should be incurred A review of an operating budget - demonstrating what ZBB challenges and the costs it may lead to being taken out 6 Awareness of overheads and other costs Definitions of cost - direct and indirect Dealing with overheads - what is meant by allocation, absorption or apportionment? The apparent and real problems with overheads Different ways of dealing with overheads Review of overhead allocation methods and accounting and reporting issues 7 Overheads and product costing Activity-based costing (ABC) - the principles Where and how the ABC approach may be helpful Know the 'true' cost of a product or a project Should you be in business? Will you stay in business? Identifying weaknesses in a traditional overhead allocation How ABC will help improve product or service costing Identifying which products and activities should be developed and which abandoned 8 Cost reduction culture The need for cost reports What measures can be used to identify over-spends as early as possible Cost control performance measures and ratios 9 Design of cost control reports Reports should lead to action and deliver Selecting cost control measures which can be acted upon Practice in designing action reports 10 Course summary - developing your own cost action plan Group and individual action plans will be prepared with a view to participants identifying their cost risks areas and the techniques which can be immediately applied to improve costing and reduce costs

Cost reduction (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Blockchain Security Training

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Blockchain Architects Blockchain DevelopersApplication Developers Blockchain System AdministratorsNetwork Security Architects Cyber Security ExpertsIT Professionals w/cyber security experience Overview Those who attend the Security for Blockchain Professionals course and pass the exam certification will have a demonstrated knowledge of:Identifying and differentiating between security threats and attacks on a Blockchain network.Blockchain security methods, best practices, risk mitigation, and more.All known (to date) cyber-attack vectors on the Blockchain.Performing Blockchain network security risk analysis.A complete understanding of Blockchain?s inherent security features and risks.An excellent knowledge of best security practices for Blockchain System/Network Administrators.Demonstrating appropriate Blockchain data safeguarding techniques. This course covers all known aspects of Blockchain security that exist in the Blockchain environment today and provides a detailed overview of all Blockchain security issues, including threats, risk mitigation, node security integrity, confidentiality, best security practices, advanced Blockchain security and more. Fundamental Blockchain Security Cryptography for the Blockchain Hash Functions Public Key Cryptography Elliptic Curve Cryptography A Brief Introduction to Blockchain The Blocks The Chains The Network Promises of the Blockchain Blockchain Security Assumptions Digital Signature Security Hash Function Security Limitations of Basic Blockchain Security Public Key Cryptography Review Real-Life Public Key Protection Cryptography and Quantum Computers Lab 1 (Tentative) Finding Hash Function Collisions Reversible hash function Hash function with poor non-locality Hash function with small search space Breaking Public Key Cryptography Brute Forcing a Short Private Key Brute Forcing a Poorly-Chosen Private Key Consensus in the Blockchain Blockchain Consensus and Byzantine Generals Blockchain Networking Review Byzantine Generals Problem Relation to Blockchain Byzantine Fault Tolerance Introduction to Blockchain Consensus Security Blockchain Consensus Breakthrough Proof of Work What is Proof of Work? How does Proof of Work Solve BGP? Proof of Work Security Assumptions Attacking Proof of Work Proof of Stake What is Proof of Stake? How does Proof of Stake Solve BGP? Proof of Stake Security Assumptions Attacking Proof of Stake General Attacks on Blockchain Consensus Other Blockchain Consensus Algorithms Lab 2 (Tentative) Attacking Proof of Work Performing a 51% Attack Performing a Selfish Mining Attack Attacking Proof of Stake Performing a XX% Attack Performing a Long-Range Attack Malleable Transaction Attacks Advanced Blockchain Security Mechanisms Architectural Security Measures Permissioned Blockchains Checkpointing Advanced Cryptographic Solutions Multiparty Signatures Zero-Knowledge Proofs Stealth Addresses Ring Signatures Confidential Transactions Lab 3 (Tentative) Permissioned Blockchains 51% on a Checkpointed Blockchain Data mining on a blockchain with/without stealth addresses Zero-Knowledge Proof Simulation Trying to fake knowledge of a ZKP Module 4: Blockchain for Business Introduction to Ethereum Security What is Ethereum Consensus in Ethereum Smart Contracts in Ethereum Ethereum Security Pros and Cons of Ethereum Blockchains Introduction to Hyperledger Security What is Hyperledger Consensus in Hyperledger Smart Contracts in Hyperledger Hyperledger Security Pros and Cons of Hyperledger Blockchains Introduction to Corda Security What is Corda Consensus in Corda Smart Contracts in Corda Corda Security Pros and Cons of Corda Blockchains Lab 4 Blockchain Risk Assessment What are the Risks of the Blockchain? Information Security Information Sensitivity Data being placed on blockchain Risks of disclosure Regulatory Requirements Data encryption Data control PII protection Blockchain Architectural Design Public and Private Blockchains Open and Permissioned Blockchains Choosing a Blockchain Architecture Lab 5 Exploring public/private open/permissioned blockchains? Basic Blockchain Security Blockchain Architecture User Security Protecting Private Keys Malware Update Node Security Configuring MSPs Network Security Lab 6 (TBD) Smart Contract Security Introduction to Smart Contracts Smart Contract Security Considerations Turing-Complete Lifetime External Software Smart Contract Code Auditing Difficulties Techniques Tools Lab 7 (Tentative) Try a couple of smart contract code auditing tool against different contracts with built-in vulnerabilities Module 8: Security Implementing Business Blockchains Ethereum Best Practices Hyperledger Best Practices Corda Best Practices Lab 8 Network-Level Vulnerabilities and Attacks Introduction to Blockchain Network Attacks 51% Attacks Denial of Service Attacks Eclipse Attacks Routing Attacks Sybil Attacks Lab 9 Perform different network-level attacks System-Level Vulnerabilities and Attacks Introduction to Blockchain System Vulnerabilities The Bitcoin Hack The Verge Hack The EOS Vulnerability Lab 10 Smart Contract Vulnerabilities and Attacks Introduction to Common Smart Contract Vulnerabilities Reentrancy Access Control Arithmetic Unchecked Return Values Denial of Service Bad Randomness Race Conditions Timestamp Dependence Short Addresses Lab 11 Exploiting vulnerable smart contracts Security of Alternative DLT Architectures What Are Alternative DLT Architectures? Introduction to Directed Acyclic Graphs (DAGs) DAGs vs. Blockchains Advantages of DAGs DAG Vulnerabilities and Security Lab 12 Exploring a DAG network

Blockchain Security Training
Delivered OnlineFlexible Dates
Price on Enquiry

Nutrition & Health Certificate

By Plaskett International

UNDERSTANDING THE IMPORTANCE OF NUTRITION IS REAL AND PRESSING. LEARN HOW TO MAKE A BIG DIFFERENCE IN YOUR LIFE NOW. A MESSAGE FROM THE AUTHOR This course is a must for anyone who is passionate about health & well-being whether in relation to themselves and their loved ones, or in the workplace whereby an understanding of nutrition will enhance the service you provide . It will teach you basic nutritional principles and help you to formulate healthy diets and set out well-informed programmes for yourself and for your family when faced with the bewildering array of nutritional supplements on the shelves today. The hope is expressed that this course will lead you to feeling more informed, on a deeper naturopathic level, and provide you with a range of measures that you can apply towards better health. DR. LAWRENCE PLASKETT Course Duration 6 months Study Hours 50 hours Course Content 12 sections Course Fee £125 Course Overview The Plaskett certificate in Nutrition & Health is designed for individuals who are passionate about health & wellbeing, whether on an informal basis whereby it will enable you to work out sound nutritional regimes for yourself or for members of your family, or on a professional basis whereby nutrition is a feature of your line of work and a better understanding of the subject will only enhance the service that you provide.  In studying this course, you will: Be introduced to the concept of naturopathy Gain a general understanding of the subject of health and nutrition Grasp the fundamentals of the cell's need for nutrients Appreciate the role of carbohydrates, fats, proteins, vitamins and minerals and understand the basics of how these nutrients work in the body Be aware of the enormous health benefits that can come from favourable dietary change Appreciate the merits of particular foods and nutrients Ultimately gain the knowledge that will lead towards a better standard of well-being now, and a prolonging of good health in the future Although this is not a practitioner level course, it will benefit any health care professional who wants to expand her/his knowledge of nutrition and health. Whether you work in mainstream medicine or in one of the alternative disciplines, the course can inform aspects of your main practice or enable you to provide simple nutritional programmes for your clients. It is especially useful if you are working in: voluntary health care or employment in health and fitness, weight control, catering, the health food market or the nutrition business, or even in the media reporting upon nutritional subjects. the NHS in contact with patients. alternative and complementary medicine such as an osteopath, chiropractor, acupuncturist, homoeopath, herbalist, reflexologist, aromatherapist etc and wanting a better general understanding of nutrition to supplement your professional base. contemplating moving into alternative and complementary medicine in the future. BREAKDOWN OF THE COURSE SECTIONS The Nutrition & Health Certificate includes the following 12 sections: SECTION 1 THE PRINCIPLE BULK NUTRIENTS & ASSOCIATED FOODS In Section 1, we begin the study of nutrients and foods by looking at the main bulk nutrients that our diets contain: protein, carbohydrate and fat. Before one can consider individual vitamins and minerals, one has to know about the nutrients that make up most of our diets, namely the bulk nutrients. These are the suppliers of food energy, essential amino acids and fatty acids. You will need to understand these so as to manipulate them with skill. Areas Covered Proteins The carbohydrates Fibre Fats Classes of foods based upon composition SECTION 2 THE CELL & CELL ENERGY This section will illuminate the nature of the cell and explain how the energy of the cell is generated and what functions the cell must perform using that energy. It explains calories as units of energy measurement and the dynamic role of the enzymes in the cells. Areas Covered The cell Cell energy The energy content of food What else does the body have to do with its energy? How does the body release energy from food? Enzymes The overwhelming importance of cell energy The vitality of cells and tissues The key role of blood glucose What key factors are most likely to erode good vitality? Go-factors for enzymes Internal cell environment Enzyme poisons SECTION 3 THE ENVIRONMENT INSIDE THE CELL This section explains the importance of the controlled environment inside the cell. It particularly stresses how important it is to maintain the balance between sodium and potassium and between calcium and magnesium. Areas covered Out of balance intakes of sodium and potassium Calcium and magnesium balance Calcium mishandling SECTION 4 THE NEED FOR THE CELL TO SELF CLEANSE This section shows you how the cell needs to remain vital and active and to maintain the integrity of its energy systems and enzymes. It stresses the cell's need to excrete waste and toxic materials and to actively cleanse. This approach is both naturopathic and science-based. Areas covered Naturopathic elimination The concept of self-cleansing Naturopathy Vitality Chronic and acute Suppression SECTION 5 THE MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section emphasises and explains the importance of micro-minerals. It shows them in their role as enzyme activators and how they contribute in this way to cell energy and to maintaining the cell's integrity and function. It explains the key roles and characteristics of individual micro-minerals. Areas covered How metals act as enzyme activators Iron Zinc Manganese Copper Chromium Selenium Molybdenum General supplementation policy on trace metals Non-metallic micro-minerals Toxic metals Notes on metallic macro-minerals SECTION 6 THE VITAMINS This section covers the entire group of vitamins. It shows how they activate enzymes, contribute to cell energy and increase vitality. It explains their differing functions and characteristics. Areas covered Vitamins defined Intakes and rnis for vitamins How vitamins work The vitamins Non-vitamin nutrients How vitamins contribute to cell energy and increase the life force Food sources of the vitamins SECTION 7 BOWEL FLORA – HOW IT AIDS CLEANSING & MAINTENANCE OF A GOOD BODY ENVIRONMENT This section explains how the complex population of bacteria in the intestines contribute to maintaining vitality and health. In particular, it will become clear how these bacteria aid cleansing and the maintenance of a good environment within the body, which is so essential to good health. It includes how to nurture your own bowel flora organisms. Areas covered The bacteria of the large intestine (the bowel) The alternative view of desirable and undesirable bowel flora The benefits from an acidic lower bowel The effect of bowel flora upon cleansing Association of lactobacillus with milk Synthesis and absorption of b vitamins The reciprocal effects of bowel flora The bowel flora from infancy to adulthood Candida albicans How to maintain the bowel flora The use of bowel flora products SECTION 8 CHARACTERISTICS OF THE MAIN FOODS. SUPPRESSIVE VERSUS ELIMINATIVE FOODS This section identifies the 'suppressive' foods - those which block the body's elimination of toxins. It separates them from the 'eliminative' foods - those which enable or enhance the voiding of toxins. It gives the characteristics (in this respect) of the main food groups. It will tell you what problem foods to avoid and identify the acid-producing foods. Areas Covered Milk as a problem food Wheat and rye as problem foods Vegetables Relation of elimination to acidity The two-step process of elimination The neutral grains Salt Sugar SECTION 9 THE COMPOSITION OF FOODS This section provides a great deal of data on the composition of foods, their content and the main differences between them. This is a working mass of data to enable your own design of health-giving diets. Areas Covered Commentary on food tables The spread of bulk nutrients The spread of mineral nutrients SECTION 10 ALLERGIES, INTOLERANCE & SENSITIVITY. MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section is an introduction to allergies or intolerances - what they are; physical signs and symptoms, the most frequent; masked/hidden and/or addictive allergies; causes of allergy - food, chemical, emotional and mental; stages of allergy; different types of allergy - fixed, variable, cyclic; managing allergies and sensitivities - how to handle them; rotation diets (including the rotation chart); allergy testing and its limitations; food additives and chemicals; the role of nutrition in all this. Areas Covered Allergic reactions defined The nature of allergies and the effect they have Obvious reactions The four main classes of allergy The possible underlying causes of allergy Viewing allergy tests and their limitations What help is available to deal with allergies The key role of nutrition in the underlying case and treatment of allergy How allergies interfere with treatment The concept of neutralisation The allopathic or orthodox drug approach SECTION 11 DESIGNING DIETS This section provides clear guidance on designing maintenance nutritional diets that, compared to most ordinary diets, should improve health. Areas Covered Dietary paragraphs Using the dietary paragraphs to make up diets SECTION 12 THE USE OF SUPPLEMENTS This section explains and demystifies the subject of vitamin and mineral supplements and their use. It enables you to design simple maintenance and health-giving programmes of supplementation. Areas Covered General guidelines in the use of supplements Always attend to the diet first Preparing for mineral and vitamin supplementation Steps in supplement intake Simple and effective combinations The eliminative qualities of magnesium and calcium Less frequently used combinations Use of multiple formulations Adding in the trace elements as a further stimulant of toxin elimination & for correction of deficiencies On to the next stage – zinc and manganese Conditions where practitioners of nutritional medicine might use such formulae Vitamins a & d Vitamins c & e Choline & inositol Calcium pantothenate The role of the practitioner of nutritional medicine TESTIMONIALS Here's what students have to say about the course Julie A, Podiatrist South Africa Thank you for a very comprehensive overview course on the fundamentals of health and personal wellness. While I am already in the Health industry in another field, I found this course added a more in-depth perspective to health from a cellular point of view and clearly linked the importance of nutrition and the incidence of chronic disease. I also found the on- line accessibility user friendly. Emma Rubio, Health Coach Spain I studied the Health and Nutrition certificate first with the Plaskett College to see if what it was taught matched my believes. At the end of that certificate I decided to pursue my studies with Plaskett college to become a Nutritional therapist. For that, I am studying Nutritional medicine and Iridology. During the Health & Nutrition certificate I learnt already about supplements. Now I know which type is best and most absorbable by our body, and the combinations to keep minerals in balance. Thus, I am more confident when I choose supplements for me and my family. I liked that the founder Dr. Plaskett was a doctor in Biochemistry. My background is in science and I wanted to study both the biochemical and the holistic sides of nutrition. I am happy to have a mentor to answer my doubts, and get my assignments reviewed. I like the flexibility they gave me to complete my first certificate. I love the subjects and the way is explained. Catherine Rogers Henley-On-Thames, UK I have found this course extremely enjoyable, user friendly and insightful. The information covered throughout the course was up to date and provided a holistic approach, educating students on nutrition at multiple levels. I found the content of the course easy to read and understand but also challenging when it needed to be. For someone with no prior knowledge of nutrition it was perfect yet was still applicable to student who had prior knowledge on the subjects covered. The course started with the basics to improve your base level understanding and built up the course week by week. Material was extremely user friendly. Materials could be studied through the course book provided or downloaded which was extremely useful for traveling! The tutors provided fantastic feedback. They explained when I got things wrong and were always happy to help. Their contact time was great too. I have thoroughly enjoyed this course on so many levels and I would recommend it to

Nutrition & Health Certificate
Delivered OnlineFlexible Dates
£125

Nutritional Consultancy Diploma

By Plaskett International

BECOME A NUTRITIONAL CONSULTANT AND LEARN HOW TO STEER YOUR CLIENTS TOWARDS BETTER HEALTH A MESSAGE FROM THE AUTHOR This course is a must for anyone who is passionate about health & well-being and would like to fast-track to a practitioner role whereby you can confidently advise your clients on the best route to achieving good health in a world where ill-health is prevalent. The hope is expressed that this course will lead you feeling well informed, on a deeper naturopathic level, and provide you with a range of measures that you can apply to practice as you steer your clients towards better health. DR. LAWRENCE PLASKETT Course Duration 12 months Study Hours 300 hours Course Content 27 sections Course Fee £595 Course Overview The Plaskett Diploma in Nutritional Consultancy is especially useful for those whereby holistic health is a feature of your line of work and you would like to enhance the service that you provide, or for those that wish to set up an independent practice as a Nutritional Consultant. In Part One you will: Be introduced to the concept of naturopathy Gain a general understanding of the subject of health and nutrition Grasp the fundamentals of the cell's need for nutrients Appreciate the role of carbohydrates, fats, proteins, vitamins and minerals and understand the basics of how these nutrients work in the body Be aware of the enormous health benefits that can come from favourable dietary change Appreciate the merits of particular foods and nutrients Ultimately gain the knowledge that will lead towards a better standard of well-being now, and a prolonging of good health in the future In Part Two you will:Gain a deeper understanding of naturopathy and its principles which you can then apply to practise in nutritional therapies.Obtain the skills to understand the depth of disease in your patients to then find a route back from chronic disease and enable you to advise the best treatment plan.Develop an understanding of the role of the practitioner from the initial consultation, the taking of a case history, the interpretation and the subsequent advising of a treatment plan.Learn the ‘tools of the trade’ in using diets, supplements, herbs, phytonutrients in treatment, with flexibility and insight. BREAKDOWN OF THE COURSE SECTIONS PART ONE includes the following 12 sections: SECTION 1 THE PRINCIPLE BULK NUTRIENTS & ASSOCIATED FOODS In Section 1, we begin the study of nutrients and foods by looking at the main bulk nutrients that our diets contain: protein, carbohydrate and fat. Before one can consider individual vitamins and minerals, one has to know about the nutrients that make up most of our diets, namely the bulk nutrients. These are the suppliers of food energy, essential amino acids and fatty acids. You will need to understand these so as to manipulate them with skill. Areas Covered Proteins The carbohydrates Fibre Fats Classes of foods based upon composition SECTION 2 THE CELL & CELL ENERGY This section will illuminate the nature of the cell and explain how the energy of the cell is generated and what functions the cell must perform using that energy. It explains calories as units of energy measurement and the dynamic role of the enzymes in the cells. Areas Covered The cell Cell energy The energy content of food What else does the body have to do with its energy? How does the body release energy from food? Enzymes The overwhelming importance of cell energy The vitality of cells and tissues The key role of blood glucose What key factors are most likely to erode good vitality? Go-factors for enzymes Internal cell environment Enzyme poisons SECTION 3 THE ENVIRONMENT INSIDE THE CELL This section explains the importance of the controlled environment inside the cell. It particularly stresses how important it is to maintain the balance between sodium and potassium and between calcium and magnesium. Areas covered Out of balance intakes of sodium and potassium Calcium and magnesium balance Calcium mishandling SECTION 4 THE NEED FOR THE CELL TO SELF CLEANSE This section shows you how the cell needs to remain vital and active and to maintain the integrity of its energy systems and enzymes. It stresses the cell's need to excrete waste and toxic materials and to actively cleanse. This approach is both naturopathic and science-based. Areas covered Naturopathic elimination The concept of self-cleansing Naturopathy Vitality Chronic and acute Suppression SECTION 5 THE MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section emphasises and explains the importance of micro-minerals. It shows them in their role as enzyme activators and how they contribute in this way to cell energy and to maintaining the cell's integrity and function. It explains the key roles and characteristics of individual micro-minerals. Areas covered How metals act as enzyme activators Iron Zinc Manganese Copper Chromium Selenium Molybdenum General supplementation policy on trace metals Non-metallic micro-minerals Toxic metals Notes on metallic macro-minerals SECTION 6 THE VITAMINS This section covers the entire group of vitamins. It shows how they activate enzymes, contribute to cell energy and increase vitality. It explains their differing functions and characteristics. Areas covered Vitamins defined Intakes and rnis for vitamins How vitamins work The vitamins Non-vitamin nutrients How vitamins contribute to cell energy and increase the life force Food sources of the vitamins SECTION 7 BOWEL FLORA – HOW IT AIDS CLEANSING & MAINTENANCE OF A GOOD BODY ENVIRONMENT This section explains how the complex population of bacteria in the intestines contribute to maintaining vitality and health. In particular, it will become clear how these bacteria aid cleansing and the maintenance of a good environment within the body, which is so essential to good health. It includes how to nurture your own bowel flora organisms. Areas covered The bacteria of the large intestine (the bowel) The alternative view of desirable and undesirable bowel flora The benefits from an acidic lower bowel The effect of bowel flora upon cleansing Association of lactobacillus with milk Synthesis and absorption of b vitamins The reciprocal effects of bowel flora The bowel flora from infancy to adulthood Candida albicans How to maintain the bowel flora The use of bowel flora products SECTION 8 CHARACTERISTICS OF THE MAIN FOODS. SUPPRESSIVE VERSUS ELIMINATIVE FOODS This section identifies the 'suppressive' foods - those which block the body's elimination of toxins. It separates them from the 'eliminative' foods - those which enable or enhance the voiding of toxins. It gives the characteristics (in this respect) of the main food groups. It will tell you what problem foods to avoid and identify the acid-producing foods. Areas Covered Milk as a problem food Wheat and rye as problem foods Vegetables Relation of elimination to acidity The two-step process of elimination The neutral grains Salt Sugar SECTION 9 THE COMPOSITION OF FOODS This section provides a great deal of data on the composition of foods, their content and the main differences between them. This is a working mass of data to enable your own design of health-giving diets. Areas Covered Commentary on food tables The spread of bulk nutrients The spread of mineral nutrients SECTION 10 ALLERGIES, INTOLERANCE & SENSITIVITY. MICRO-MINERALS & THEIR CONTRIBUTION TO THE CELL This section is an introduction to allergies or intolerances - what they are; physical signs and symptoms, the most frequent; masked/hidden and/or addictive allergies; causes of allergy - food, chemical, emotional and mental; stages of allergy; different types of allergy - fixed, variable, cyclic; managing allergies and sensitivities - how to handle them; rotation diets (including the rotation chart); allergy testing and its limitations; food additives and chemicals; the role of nutrition in all this. Areas Covered Allergic reactions defined The nature of allergies and the effect they have Obvious reactions The four main classes of allergy The possible underlying causes of allergy Viewing allergy tests and their limitations What help is available to deal with allergies The key role of nutrition in the underlying case and treatment of allergy How allergies interfere with treatment The concept of neutralisation The allopathic or orthodox drug approach SECTION 11 DESIGNING DIETS This section provides clear guidance on designing maintenance nutritional diets that, compared to most ordinary diets, should improve health. Areas Covered Dietary paragraphs Using the dietary paragraphs to make up diets SECTION 12 THE USE OF SUPPLEMENTS This section explains and demystifies the subject of vitamin and mineral supplements and their use. It enables you to design simple maintenance and health-giving programmes of supplementation. Areas Covered General guidelines in the use of supplements Always attend to the diet first Preparing for mineral and vitamin supplementation Steps in supplement intake Simple and effective combinations The eliminative qualities of magnesium and calcium Less frequently used combinations Use of multiple formulations Adding in the trace elements as a further stimulant of toxin elimination & for correction of deficiencies On to the next stage – zinc and manganese Conditions where practitioners of nutritional medicine might use such formulae Vitamins a & d Vitamins c & e Choline & inositol Calcium pantothenate The role of the practitioner of nutritional medicine PART TWO includes the following 15 sections: SECTION 1  NATUROPATHY, ITS NATURE AND ITS HISTORY In this section we introduce the medical system known as “naturopathy”. We do so because this system provides the basis for understanding and using naturopathic nutritional therapies. Throughout this Course we shall refer to naturopathy and naturopathic principles and in learning and using these principles, you will hopefully discover a dynamic view of health and illness that will excite you and will inform and motivate your future practice. Areas Covered The Basic Principles of Naturopathy The Early Days: Hydrotherapy as the Core Therapy Progress of Naturopathy in the United States The Halycon Years of Naturopathy in Britain The Suppression of Naturopathy and its Rebirth The Details of Hydrotherapy Techniques The Range of Today’s Naturopathic Techniques Published Research into Naturopathy and General Acceptance Today’s Activities at Health Spas Naturopathy in Relation to Scientific Medicine Naturopathy in Relation to Biochemistry: the Principles of “General Chronicity” Naturopathy as the Philosophical Base for other Therapies SECTION 2 PHILOSOPHY OF NATUROPATHIC NUTRITIONAL THERAPEUTICS In order to begin to understand Nutritional Therapeutics, we have to understand the philosophy that is at its very basis. One will be departing quite fundamentally from conventionality and as the truth about natural medicine and natural nutrition unfolds in this Course, the student will, in all probability, come to realise that holism is a higher form of knowledge; one that transcends the materialistic and the mechanistic and will lead you on the first steps of this most exciting of all journeys. Areas Covered The status of knowledge about diet in relation to health The pressure of conventional opinion The limitations of the conventional approach What goes in must affect health in the long run The body's resistance to deterioration Profound effects from treatment The life force in relation to scientific concepts The nature of toxins Starting to look at the route for recovery Acute conditions, inflammation and hyperactivity Routes by which toxins enter the body Routes of exit of toxins Movement of toxins within the body: toxic locations Iridology Knife edge between healing and non-healing The effects to be expected from toxins residing in tissues SECTION 3 SYNTHESIS OF NATUROPATHY & SCIENCE What is to be presented in this Section is pertinent to the whole question of the initiation of chronic diseases. If we look in the pathology texts and consult the sections on individual types of chronic disease, we usually find an explanation of the cause (aetiology) on a superficial level. However, when we begin to probe into the cause of the causes, we soon hit an impenetrable wall of “not knowing”. It is in this Section that we aim to open the door to this question and therefore give a route back from chronic disease. Areas covered Introduction: a specialized meaning of “Chronicity” The Nature of Toxic Damage – Non-Specific Cell Toxicity The Nature of Membranes Mechanisms of Protein Synthesis and their Vulnerability to Toxins Damage to Mitochondria and the Endoplasmic Reticulum Relationship of General Cellular Damage to Cancer The Nucleus, DNA and their Vulnerability to Toxins DNA Repair Mechanisms The Nature of Toxic Damage – Specific Cell Toxicity Cell Damage and the “General Chronicity” Theory SECTION 4 THE PRACTITIONER’S ROLE In this Section we wish to paint a picture that fairly fully describes this role. It is important to build a set of views about your future role that is fully compatible and interwoven with the naturopathic philosophy and data given in the previous Sections of the Course.  Areas covered Introduction to the Role of the practitioner The Wider Environment The Microcosm of the Consulting Room patient & treatment pimary components of the Practitioner’s role a working relationship & commitment to each patient physical examination communicating & recording the prescription providing nutritional products required for therapy communication with doctors spreading the word SECTION 5 UNDERSTANDING THE DEPTH OF DISEASE Here is where the clinical work begins. We begin by thinking about this one aspect – how sick is your patient? You need some idea as to how big the problem is that lies before you. Areas covered The Nature of Health and Disease and the Approach to Treatment Some of the Misconceptions Flexibility of Disease Definitions Arthritis as an Example Do You Need a Hospital Diagnosis When You Are Not Unwell? Homotoxicology and the Teachings of Reckeweg Reckeweg’s Six Levels of Deterioration Examples of Progressive Sequences of Medical Conditions The Miasmic Background: Important but Disputed territory The Three Basic Homeopathic Miasms The Tubercular Miasm The Carcinocin Miasm The Sub-divisions of the Tubercular Miasm Note on Iridology SECTION 6 THE CONCEPT OF ELIMINATORY PRESSURE & ITS MANAGEMENT Eliminatory pressure is the term we use to denote the combined effect of all the various naturopathic-type measures we apply to help the body biochemistry of a sick person to return to normal. According to the “Theory of General Chronicity”, the normality of the biochemistry of the body cells, and hence their degree of freedom from toxicity and damage, is our yardstick of general health and vitality. Areas covered The Nature of Eliminatory Pressure Differences of Response to Naturopathic Pressure The Interactions between Toxins and Toxic Damage Regulating Eliminative Pressure at Manageable Levels The Basics of Generating Eliminatory Pressure Fasting: Free Radicals and Antioxidants “Firing up” Eliminatory Pressure with Fruit The Stage I and Stage 2 Elimination Using Foods to Generate Controlled Levels of Eliminatory Pressure Using Supplements to Generate Controlled Levels of Eliminatory Pressure Contributions to Eliminatory Pressure from Herbs and Special Nutrients Levels of Eliminatory Pressure, Understanding and Managing Them The Effectiveness’, or Otherwise, of Eliminatory Reactions The Concept of the “Chronically Acute” The Approach to Overall Management of the Case SECTION 7 TAKING THE CASE HISTORY & UNDERSTANDING ORGANS AND ORGAN FUNCTIONS In this Section we concern ourselves with the actual technique for taking down the particulars of the case. Before we can carry out a full naturopathic diagnosis, we shall need to understand the principles of ‘Plotting the Course of Disease’. It is from this that we will gain a full appreciation of how the sick person came to be in their present condition and this will then lead us on to the question of what to do about it.  Areas covered The More Basic Facts The Aims and Objectives in Taking the Case The Organ States Assessing the Naturopathic State of Organs Hierarchy of Organs Organ-Specific Diagnosis Individually Important Organs and Systems Blood Sugar in Relation to Vitality: Hypoglycaemia The Adrenal Glands how should we recognise adrenal exhaustion clinically? The Liver The Kidneys The Immune System Location of Immune System Components. Functions of Immune System Components. Nutritional Therapy Interpretation of Immune System Signs The Skin SECTION 8 INTERPRETATION OF CASE HISTORY AND UNDERSTANDING INDIVIDUAL REACTIVITY In this Section, we would like you to consider the inevitability of the rules that apply to progression along the pathway to chronic disease, and to the possibility of return from any position that is well down that path. From understanding the case, you will be able to determine what the treatment should be. Areas Covered The Naturopathic Laws and Observational Skills The Progression of Disease More about the Acute and the Chronic The Nutritional Therapist’s View of Disease The Allopathic View of Disease More about “Charting the Naturopathic Ebb and Flow” The Multifactorial Diagnosis See What’s Moving, What’s Changing Assessing Individual Reactivity Let the Case Taking Stage Foreshadow the Interpretation just a Little Note on The Chinese Medicine Connections SECTION 9 THE TOOLS OF THE TRADE & USING DIETS AS TREATMENT Using the information presented to you in Part One of the course, you will be able to use those same dietary paragraphs and move towards a very flexible prescribing of individually designed diets. You will make up a diet for each patient that will embody a carefully thought out modulation of the elimination/suppression aspect of our approach to health.  Areas Covered What we have covered already Many people may seem not to need special diets Avoid becoming paranoid Choices in dietary design More about the food classes Facing realism in your range of non-therapeutic prescriptions Adaptation for vegetarians Elements of directional dietary prescribing The approach to actual therapeutic prescription SECTION 10 THE TOOLS OF THE TRADE & USING SUPPLEMENTS AS TREATMENT We provided advice in Part One of the Course on the use of supplements. We introduced the ratio between magnesium and calcium, the use of micro-minerals and the use of zinc and manganese to name but a few. Here we explain further the steps needed to apply these essential tools to ensure that your treatment advice is successful. Areas Covered The latest advice provided by the Introductory Nutritional Course supplementation Legal Restraint upon use of Supplements SECTION 11 THE TOOLS OF THE TRADE & USING HERBS AS TREATMENT In the course of our treatment we often need to deal with common herbs. This is to produce certain organ-specific or system-specific effects, not obtainable with other nutrients. The effect of this is not to make Herbalists of us, but to ensure that these remedies are very carefully selected for their compatibility with other nutrients.  Areas Covered Aloe vera Bromelain St john’s wort Gingko biloba Silymarin SECTION 12 ACTIONS OF GROUPS OF PHYTONUTRIENTS This Section begins to delve into what lies behind the known fact that fruit and vegetable consumption inhibits many diseases. What are the substances within them that are responsible for such an important protection of the human body? Each of the main groups is examined with the main purpose being to familiarize the Student with these substances and to offer scientific evidence that some of these really do protect against disease. Areas Covered The Position of Phytonutrients Among Other Factors What are Phytonutrients? The Place of Phytonutrients among Secondary Plant Metabolites The Different Groups of Beneficial Phytonutrients Evidence for anti-disease activity SECTION 13 SPECIAL SUPPLEMENTS & THE COMBINED PRESCRIPTION When we write about “special supplements”, we mean to refer to those substances that are used as nutritional supplements and which do not fit into any of the previous categories mentioned. Here we teach the Student that they may in fact include many substances from many groups, leading to a diversified classification that each has their own special effects, conferring unique advantages upon the taker of them. Areas Covered Special Supplements & combined prescription Conducting the Consultation SECTION 14 STEERING A COURSE THROUGH TREATMENT – FLEXIBILITY AND INSIGHT Having not specifically addressed the question of what happens after the initial consultation, it is here that we bring together all the information that has been presented to you in the pages of this Nutritional Therapeutics Course, therefore, making this Section a recapitulation of things we have covered already, but brought together in a cohesive treatment of the subject. Areas Covered Progressing the Case Things to do at the First Consultation to help towards the Second The Second Consultation the meaning of different outcomes Constipation and Diarrhoea as incidents in Treatment. Titration of Bowel Flora The Nutritional Therapy Intensive Cleanse Diet Enemas Supplements Juices Duration Supplement Sequences in Treatment From Calcium Formulations to Calcium-Free Formulations Other Progressions Allergies, Intolerances and Hypersensitivities SECTION 15 SNAGS, CLEANSES AND CASE HISTORIES TESTIMONIALS Here's what students have to say about the course Kate Woolger, pilates instructor UK I chose the Plaskett College as I wanted something which was flexible and could be done in my own time. The content of the course really appealed. The study experience has been enjoyable - sometimes hard if a subject wasn’t so interesting. In regards to changes I have already implemented, I’m more thoughtful of thinking things through from the inception rather than just looking at the problem"

Nutritional Consultancy Diploma
Delivered OnlineFlexible Dates
£80 to £595

CONSULTATIVE SELLING Training Programme Framework

By Dickson Training Ltd

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

CONSULTATIVE SELLING Training Programme Framework
Delivered in Bardsey + 3 more or UK Wide or OnlineFlexible Dates
Price on Enquiry
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