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10 Educators providing Courses

A & E Harmonious Compliance Training Ltd

a & e harmonious compliance training ltd

5.0(5)

Richmond

A&E Training Ltd are a veteran run First Aid Health and Safety Training company based in Richmond North Yorkshire.  We don't just offer our services in the North East of England but can also arrange private training anywhere within the UK. Our trainers are passionate about the training they offer, and they will leave you and your teams with the confidence to carry out First Aid they have learnt in our courses should the situation ever occur.  Many of our trainers are front line staff, with experience as 'First Aid Responders', Army Trainers and even 'Mountain Rescue'. Our training is not about sitting in front of a screen watching a 'Powerpoint' presentation.  Our training is hands on and engaging.  Training that will leave you wanting to come back and train in more of the courses we have on offer. The courses we offer include First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, First Aid in Mental Health, Health and Safety, Fire Safety, COSHH, Working at Height and also Awards in Food Safety. If you would prefer private in-house training for up to 12 people we can come to you. Whether you are a sports club, pre-school, nursery school, WI, professional business, then our 'Private' training is ideal for you. An ideal way to save on travel time whilst  training numerous members of staff to the highest standard at once. All of the training that we offer is Ofqual regulated.  As an employer you can book our courses rest assured that you have fulfilled your legal responsibilities for providing quality training without having to undertake lengthy due diligence checks. A&E Training Ltd Training you to Save Lives and Work Safe.  

Norfolk and Waveney Local Maternity and Neonatal System

norfolk and waveney local maternity and neonatal system

Norwich

Everyone in Norfolk and Waveney deserves to live well. That’s why our NHS organisations, councils, public services and voluntary and community partners are working together as an integrated health and care system. We are joining up to tackle all the things that affect our health and wellbeing, listen to the priorities of our communities, local people and patients and tackle some of the biggest challenges we are all facing. Integrated care is about removing traditional divisions between services so people and communities get the support and care that they need. Health and care services in Norfolk and Waveney have been working together closely over the past few years to improve services and provide more joined up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership; this has been strengthened through our response to the COVID-19 pandemic. These changes have been made possible by different organisations – NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others – joining forces to agree and plan for local people’s needs. As a result of the new Health and Care Act, the Norfolk and Waveney ICS has legal status and includes a statutory Integrated Care Partnership (ICP), and a new Integrated Care Board (ICB) called NHS Norfolk and Waveney, which will replace the area’s clinical commissioning group (CCG). This is a new and exciting way of working, creating a genuine partnership that will make a positive difference to local people and help join up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups. We’ve already made significant progress in Norfolk and Waveney over the last few years to improve care and provide more joined up services. The move to integrated care gives us the opportunity to work even more closely with our residents and communities. Working together in partnership we can really help improve the health and wellbeing of people in Norfolk and Waveney and support our brilliant front-line staff.

Courses matching "front line staff"

Show all 3

Recognising the Unwell Patient for GP Receptionists and HCAs

By M&K Update Ltd

Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.

Recognising the Unwell Patient for GP Receptionists and HCAs
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Service – getting it right

By Challenge Consulting

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Customer Service – getting it right
Delivered In-PersonFlexible Dates
£294

Customer Service Excellence

By Emergent Learning

Target Audience This course is ideal for customer service representatives, team leaders and front-line staff who would like to improve and broaden their customer service skills. Duration 1 Day Course Overview This course is designed to provide participants with the essential skills and strategies to deliver exceptional customer service in any industry or context. Through a blend of interactive sessions, practical exercises, and real-life scenarios, participants will learn how to effectively communicate, handle challenging situations, build strong customer relationships, and create memorable service experiences. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply effective communication techniques to enhance customer interactions. Use problem-solving skills to handle challenging customer situations with confidence. Build and maintain positive customer relationships to foster loyalty. Implement strategies to create memorable customer service experiences.

Customer Service Excellence
Delivered In-PersonFlexible Dates
$950