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4 Educators providing Courses

AM Training and Coaching

am training and coaching

Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people. Training isn't just important to any company, it is vital. Although there are many categories of training such as management training and or sales training, there are general benefits to be realised from virtually any type of education program undertakes. Benefits both your company and your employees will realise include: Improved productivity and adherence to quality standards. Employees develop skill sets that allow them undertake a greater variety of responsibilities. Improved ability to implement and realise specific goals outlined in a company's business plan. Increased ability to respond effectively to challenges. Productivity usually increases when a company implements training courses. Training across the workforce, from the shop floor to executive level and in any discipline, improves: Competitiveness Profitability Customer satisfaction Market share Company reputation and profile It can also lead to reductions in: Inefficient use of time and materials Workplace accidents Staff turnover and absenteeism Recruitment expenses Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills. The lack of a training strategy to a potential top candidate suggests that the company will fail to meet his or her own aspirations, leading to a lack of ambitious candidates. A training strategy involves the systematic training and improvement of people within the organisation so that they, and the company, can achieve their objectives and both personal and corporate goals. Training strategies vary according to requirements but important components include: Enhanced Customer Service Handling Complaints Training Team building Communication Leadership development Coaching Mental Health at workplace

Courses matching "Handling Complaints"

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Customer Service & Handling Complaints

5.0(6)

By Switch Direction

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service & Handling Complaints
Delivered In-PersonJoin Waitlist
£234

ILM Level 2 – Award in Customer Care

By Challenge Consulting

ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.

ILM Level 2 – Award in Customer Care
Delivered In-PersonFlexible Dates
£900