• Professional Development
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38 Educators providing Courses

The Development People

the development people

At The Development People, we work with individuals, small to large organisations, and are also trusted partners within the NHS & Healthcare organisations; providing training, coaching & business consultancy for both public and private sectors.  Building & delivering real-world training that meet the needs of your managers & staff Our aim is for operational staff & managers we work with, to be trained & supported so that they are recognised for the professional role they play within their organisation. Who we are... We're a small team of ILM Certified Coaches & Trainers with big experience! This means we are able to provide you a personal service - taking time to understand, build relationships and trust. Providing you with knowledge, tools & resources that can be put into use straight away... all with the reassurance that we are there with you at every step, to support you to provide the best experience you can. Why work with us... We support healthcare & business professionals to find better ways of working through developing skills, knowledge & behaviours that benefit both the employee and the patient/customer - not just in their role but in their whole life. Our programmes are designed to work for you - so if you're looking for training for a big group, small team, or personal 1:1 support then we have a solution for you. We aim to deliver sustainable results not tick box training, through programmes that are designed to embed learning, creating behavioural change that lasts. Visit our website for more information: www.TheDevelopmentPeople.co.uk [http://www.TheDevelopmentPeople.co.uk] 📎 2023 TDP Brochure.pdf [https://images.cademy.co.uk/2106c3aa-31a2-43a1-80a9-0a80e6098a17/c1e75bd9-1100-4628-bb0d-671cbef67402/original.pdf]

Courses matching " Medical receptionist"

Show all 3

Phlebotomy (Venepuncture) & Simulated Practice Training in Birmingham

By Passion4Training

We are proud as a training organisation to be able to deliver this course in small groups. We only allow a maximum of 5 learners to attend this course as this ensures learners receive the support they require and plenty of hands on opportunity to learn this healthcare skill. This training course is delivered by Healthcare Professionals with many years of on-the-job experience and who can guide you through the theoretical and practical elements of this essential healthcare skill, and answer any questions that may arise during your training.

Phlebotomy (Venepuncture) & Simulated Practice Training in Birmingham
Delivered In-PersonFlexible Dates
£150

Customer Service Essentials in Healthcare

By M&K Update Ltd

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

Customer Service Essentials in Healthcare
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Telephone Signposting and Triage for Receptionists and HCAs

By M&K Update Ltd

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

Telephone Signposting and Triage for Receptionists and HCAs
Delivered in person or OnlineFlexible Dates
Price on Enquiry