916 Courses

Overview In this competitive era no matter how much hard work and solid efforts are contributed still, too many projects end up creating unneeded and unsellable products. There is a significant risk that the outcome of the project may not be relevant to the client/user requirements or become outdated when needs change. Here is where Design Thinking and Agile Management play their role. The combination of Agile and Design Thinking should be used in order to achieve impactful outcomes. Agile and design thinking together works well and gives an effective approach to product development, one that results in efficient resolutions to significant problems. In this course, you'll learn how to define and determine what's important to a user primary in the process, to frontload value, by directing your team on testable narratives about the user and generating an effectively shared perspective. For more dates and Venue, Please email sales@gbacorporate.co.uk

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Moving & Handling Induction training is mandatory for all staff who are physically assisting clients. What will my staff learn on this Course? Moving & Handling Induction training is for staff who have had never taken part in M&H before or staff returning to the profession. By the end of the course, you will be able to: Describe the structure of the spine and the risk of damage List factors that can help you to protect your back Explain how the law guides and protects you Describe the risk assessment process for manual handling tasks Demonstrate efficient movement principles Demonstrate practical techniques of moving & handling loads and people Please note: this course requires taking part in practical moving & handling activities. If you have any health concerns that might affect your participation in these activities please contact us before the course. Email: sales@chcaretraining.co.uk How to Book All open courses are per person and have preset dates, please select a date and click on the blue "Book" button on the right. If you want to book a Training session just for your staff please click on "Request a Date". If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

Event Overview In this dynamic and insightful talk, discover practical strategies to elevate your sales and marketing results without increasing your budget. Delving into cost-effective approaches, we’ll explore innovative ways to enhance customer engagement, optimize digital platforms, and leverage existing resources for maximum impact. Uncover the secrets of persuasive communication and customer-centric marketing that can significantly boost your conversion rates. From using the power of social media to refining your email marketing campaigns, this talk will provide actionable steps to maximize your outreach. Learn to create compelling content that resonates with your target audience and establish a strong online presence without breaking the bank. By the end, you’ll be equipped with valuable insights and strategies to revolutionize your sales and marketing approach, achieving remarkable results without incurring additional expenses. Speaker Bio HELLO EVERYONE, MY NAME IS STEVE MILLS. For the past 28 years I’ve been helping businesses like yours make more money. I help start-up businesses to get to that elusive six figures and established businesses to grow from £200k to £500k, or £500k to £1million+. I have written 4 books on marketing. I learned my trade by learning from the best in the world and I know I can help your business to become a great business. I am also a trainer and speaker and have spoken all over the world including Singapore, Dubai, Abu Dhabi, Saudi Arabia, Australia, USA, Switzerland, Germany, Vietnam, as well as Basingstoke and the Isle of Wight!! When & Where Join me Steve Mills at the Basingstoke Business Expo taking place on Thursday 22 February 2024 at The Apollo Hotel between 11:20 am – 11:40 am in the seminar room. The expo is completely free to attend and you can simply turn up for this session. Register for FREE ticketsView Full Event Details To book your free entrance to the exhibition simply click here – https://www.b2bexpos.co.uk/event/basingstoke-expo-february-2024 Event CostFree Start TimeFebruary 22, 2024 @ 11:20 am End TimeFebruary 22, 2024 @ 11:40 am WebsiteView Organiser Website Phone07977 074 497 Emailsteve@results-mastery.com OrganizerSteve Mills

Exclusive evening of creativity in Edinburgh to support the future of Scotland’s craft industry

What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!' No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses. This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting. Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business. This course will help you: Understand the business world in figures - make sense of what the accountants are telling you Appreciate what drives business - and how this affects your role in your part of the business Relate your activities to the success of the business - through figures Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career 1 What do accountants do? The finance function, types of accountant, financial v management accounting and the treasury function Understanding the role of the finance function and how the information you provide may be used 2 The basic financial statements Balance sheets and income statements (P&L accounts) What they are, what they contain and above all what they can reveal - how to read them The accounting process - from transactions to financial statements What underpins the statements - accounting systems and internal controls 3 Why be in business - from a financial perspective The driving forces behind financial information Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure 4 Accounting rules - accounting standards Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities' Accruals - why the timing of a transaction is so important to the finance function Depreciation and amortisation - the concepts and practice Accounting standards - the role of International Financial Reporting Standards 5 Cash The importance of cash flow - working capital management Cash flow statements - monitoring overall cash flows Raising cash - levels of borrowing, gearing Spending cash - an outline of capital expenditure appraisal 6 Budgeting Why budget? - good and bad practice Determining why budgets play a key role and should not be simply an annual ritual Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture Budgets as motivators - the importance of the right culture Techniques to improve budgeting - whether day-to-day or capital budgeting 7 Costing The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant Issues with overhead allocation Accounting for R&D 8 Reading financial statements Annual financial statements - why they are produced, what's in them and what you should look for Learning what a set of accounts reveals about a company's current situation, profitability and future prospects 9 Performance measurement - analytical reviews and ratio analysis ROI/ROCE Profitability, margins and cost control Sales - asset turnover Efficiency (asset / stock turnover, debtor / creditor days) 'City' measures Investment (interest / dividend cover, earnings per share, dividend yield)

Total SAGE Training (Sage 50 Accounts + Sage Payroll Training) Want to open the door to working in Finance and Accountancy Industry? Starting our Total Sage Training courses will enhance your career potentials and give you the skills and knowledge you need to get started in Finance and Accountancy Industry. Total Sage Training courses are combined with Sage 50 Accounts and Sage Payroll Training. You will receive a CPD Completion Certificate from Osborne Training once you finish the course. You also have an Option to attain Certificate from SAGE(UK) subject to passing the exams. What qualification will I gain for Sage Training Courses? CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Sage 50c Computerised Payroll Course (Level 1) Sage 50c Computerised Payroll Course (Level 2) Sage 50c Computerised Payroll Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

Sage Line 50 Accounting / Bookkeeping Training - Fast Track If you're looking to gain competency in the world's most popular bookkeeping software, the Sage 50 Computerised Accounting course will teach everything you need to know, while helping you gain a recognised qualification. This Course is designed to provide individuals from beginner to advanced knowledge of bookkeeping and Sage 50 accounts. It is intended for individuals who aim to improve career prospects and to be able to better financial management and control of business. This course covers Level 1-3 of Sage 50 Bookkeeping/Accounting Training. Every business, no matter how large or small, is required by law to 'keep books'. Therefore, Bookkeepers play a vital role within organisations; ensuring records of individual financial transactions are accurate, orderly, up to date and comprehensive. If you are organised and methodical, like working through documents and enjoy seeing a set of figures add up properly, then bookkeeping is the career for you. What qualification will I gain? You have the choice to gain certification from one of the following awarding bodies. CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

My Virtual Surgery - Coronary Masterclass A Dry-Lab Masterclass in Coronary Anastomosis A NEW LSOC Course! Led by My Virtual Surgery Founder, and Internationally - renowned coronary surgeon, Professor Paul Sergeant, and expert senior Cardiac Surgeon, Mr Alex Shipolini. This course provides a comprehensive masterclass in coronary anastomosis, featuring innovative anastomotic techniques, specialised surgical ergonomics, and expert guidance. PLEASE REVIEW THE IMPORTANT INFORMATION BELOW BEFORE PURCHASING YOUR TICKET (including regarding pre-course learning). When: Saturday, 9th August 2025. Where: St.Bartholomew's Hospital, London. Required Equipment: Needle holder and forceps for pre-course learning (see below). Ticket Types: Course Only This will provide access to the elements detailed below. This does NOT include the costs of instruments. Please purchase this ticket if you have access to a set of needle holders and thin-tipped forceps at home (ideally a Castroviejo needle holder and Geralds/Ring tip forceps). Course + Instruments This will provide course access + procurement and shipping of a Castroviejo needle holder and Atraumatic/Geralds/Ring tip forceps, for you to keep. Please purchase this ticket if you would also like to purchase instruments. Cost includes the course cost, instrument costs, inc. shipping, processing and handling fees. All Tickets include: Access to pre-course training with the MyVirtualSurgery Programme. All day face-to-face seminar on coronary artery surgery from coronary experts. Lifetime access to MyVirtualAnastamosis - the MVS Coronary Anastomosis platform, including direct feedback at home from Prof Sergeant, and ongoing virtual learning. Additionally included in the Course and Instrument Ticket: Procurement of Castroviejo Needle Holder and Atraumatic Forceps to support home training. Sales Open: 22nd June, 7pm Please note: Mandatory Pre-Course Learning Pre-Requisites Pre - Course Learning Deadline All participants must complete Mandatory Pre-Course Learning before the course begins. To ensure we can prepare adequately for the course, including confirming the number of attendees who have completed the pre-course training, a fixed deadline of Monday 28th July will be set for all participants to finish the pre-course training who have purchased tickets prior to 21st July 2025. Not completing the pre-course learning by Monday, 28th July, will lead to forfeiting your place in the course, and no refunds will be issued. Late Registrations: If you have registered for the course after 21st July, please get in contact with LSOC directly ASAP via the course registration page or email: contact@lsocuk.com Pre-Course Learning Instruments This pre-course learning requires access to a needle holder and thin-tipped forceps. We strongly recommend using a Castroviejo needle holder along with either Geralds/Ring Tips/Atraumatic forceps, as this platform is designed for these instruments, and alternatives may not provide as comprehensive training. Furthermore, these are essential instruments for cardiac surgery and will be used during the course. These instruments will also be required for the remainder of the steps on the platform. If you cannot independently acquire a needle holder and forceps, LSOC can purchase a Castroviejo needle holder and a pair of forceps on your behalf and send them directly to you. In this case, please make sure to purchase a Course + Instruments Ticket, to include the cost of these instruments. We look forward to you joining us on our newest course soon!

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)