8449 Courses

NPORS Telescopic Handler (N010)

P901 - Management and control of building hot and cold water services is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in domestic type hot and cold water systems. (This course is also a pre-requirement before undertaking course P903 - Management and Control of Evaporative Cooling Systems and other High Risk Industrial Systems or P904 - Management and Control in Leisure, Display, Therapy and other Non-Industrial Systems.)

This course is designed for supervisors in the construction sector.

Managing Stress in Challenging Times This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. Course Overview This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. It also offers an introduction into the role, and the benefits and risks associated with bookkeeping software. The jobs it can lead to: • Cashier • Clerical assistant • Trainee bookkeeping assistant Entry requirements: If you have no prior accounting knowledge or bookkeeping knowledge, this entry-level bookkeeping qualification will give you an understanding of manual, single-entry bookkeeping basics. For the best chance of success we recommend that students begin their studies with a good standard of English and maths. It provides a solid grounding for students before moving on to the Level 2. Course Content: Bookkeeping fundamentals: This unit introduces students to the role of a bookkeeper and simple bookkeeping techniques, while providing an understanding on why it’s important to keep accurate and up to date financial information in business. Students will learn how to identify a range of bookkeeping transactions including income, expenses, and profit and loss, as well as gaining an understanding of the benefits and risks associated with bookkeeping software and the importance of ethical behaviour. Learning outcomes: • Understand the role of the bookkeeper. • Understand financial transactions. • Process customer and supplier transactions. • Process receipts and payments. • Understand the benefits and risks of using accounting software to complete bookkeeping tasks. DURATION 110 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

This workshop outlines strategies for making sure that learning takes place and that pupils in non-association independent schools make progress in the limited time they have.

Combined Health & Safety and Asbestos Awareness Course (2 Days) Gain essential safety skills and meet industry standards with this comprehensive 2-day bundle! This combined course covers a range of essential health and safety topics along with in-depth asbestos awareness training aligned with industry best practices. Course Highlights: H&S Awareness Modules: Master essential health and safety practices in areas like abrasive wheels, COSHH (Control of Substances Hazardous to Health), fire safety, manual handling, and working at height awareness. Harness Training for Roof Access (Level 3): Gain the skills and certification for safe roof work using a harness system. IATP Asbestos Awareness (Cat A): Learn to identify asbestos, its health risks, and relevant legislation. Understand procedures for protecting yourself and dealing with potential dangers. IATP Non-Licensed Asbestos Removal (Cat B): Gain the knowledge and skills for safe, non-licensed asbestos removal tasks, including:Risk assessmentSafe work practices & control measuresAppropriate PPE selection & useWaste handling proceduresEmergency proceduresNon-licensed work regulations Benefits: Industry-Aligned Skills: Develop the knowledge and skills to work safely in potentially hazardous environments and meet industry expectations. Complete Safety Package: Equip yourself with a comprehensive understanding of workplace safety and asbestos awareness. One-Year Certification: Benefit from a valid certificate for one year after completing the course. Who Should Attend? This course is ideal for anyone who needs health and safety awareness training, particularly those working in construction, maintenance, or other fields where they might encounter asbestos. Prerequisites: None. However, delegates must bring photo ID and a passport-sized photo for the course. Invest in your safety and knowledge. Enroll in this combined course today!

Become a Mental Health First Aider (MHFAider®) and receive 3 years of certification and ongoing benefits. This 2-day course will teach you how to identify signs of poor mental health and confidently provide support. Delivered via Zoom or in person. Includes workbook/manual, e-certificate, and 3yr access to MHFAider® Support App and learning opportunities. Enquire for more details

NPORS Compact Crane (N140)