Name: Customer Service & Handling Complaints
Price: 234 GBP
Availability: InStock

Ipswich

Course Description:
Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Training in Ipswich

Standard Fee

Early Bird Fee

<h4 data-ux="ContentCardHeading" data-aid="CONTENT_HEADLINE1_RENDERED" data-typography="HeadingDelta" style="color: rgb(27, 27, 27); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(27, 27, 27);">A development program for emerging or existing leaders and managers</h4>This two day introduction to leadership and management program covers the following elements:-Day 1. Leadership and ManagementFour hour session focusing on Leadership and ManagementThis element will allow individuals to explore the differences between Leadership and Management concepts whilst focusing on elements such as change management, innovation and ways in which to build effective teams. An understanding that values of trust and honesty between employees is important to develop mutual relationships.&nbsp;Two hour sessions focusing on CommunicationUsing the Myers Briggs Type Indicator tool to gauge how individuals work when receiving and giving information. &nbsp;We will look at how different types communicate and how from time to time it&rsquo;s important for you to match your respondents type in order for them to gauge understanding quickly and efficiently. &nbsp;We will also look at the structure behind active communication. Day 2. Leadership and ManagementFour hour session focusing on Time &amp; OrganisationDesigned to help people to prioritise and control their own personal goals or workload in an organised way. &nbsp;It will enable individual attendees to answer that question &#39;What is Time Management?&#39; and look at the way in which they organise their work, run effective meetings whilst making suggestions on ways to improve with practical examples.Two hour sessions focusing on&nbsp;DelegationBeing able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation to it yourself can become overwhelming, so we will look at ways of ensuring that delegation is structured and approached in a timely way.Interested?&nbsp; Find out more <a href="https://switchdirection.co.uk/leadership-%26-management" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a>

A development program for emerging or existing leaders and managers
This two day introduction to leadership and management program covers the following elements:-
Day 1. Leadership and Management
Four hour session focusing on Leadership and Management
This element will allow individuals to explore the differences between Leadership and Management concepts whilst focusing on elements such as change management, innovation and ways in which to build effective teams. An understanding that values of trust and honesty between employees is important to develop mutual relationships. 
Two hour sessions focusing on Communication
Using the Myers Briggs Type Indicator tool to gauge how individuals work when receiving and giving information. We will look at how different types communicate and how from time to time it’s important for you to match your respondents type in order for them to gauge understanding quickly and efficiently. We will also look at the structure behind active communication.


Day 2. Leadership and Management
Four hour session focusing on Time & Organisation
Designed to help people to prioritise and control their own personal goals or workload in an organised way. It will enable individual attendees to answer that question 'What is Time Management?' and look at the way in which they organise their work, run effective meetings whilst making suggestions on ways to improve with practical examples.
Two hour sessions focusing on Delegation
Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation to it yourself can become overwhelming, so we will look at ways of ensuring that delegation is structured and approached in a timely way.
Interested? Find out more here

Switch Direction

Leadership Development

Employee Management

Leadership and Management Training; Introductory Management Training; Ipswich; Suffolk

An Introduction to Leadership & Management

Train the Trainer (2 days)Date:&nbsp;Wed 2nd Oct 2024 &amp; Wed 23rd Oct 2024Time:&nbsp;9:30amto 4:30pmWelcome to our&nbsp;Train the Trainer&nbsp;event! Join us for two days of hands-on training at&nbsp;Switch Direction. This in-person event is perfect for anyone looking to enhance their training skills and become a top-notch trainer. Our expert instructors will cover everything you need to know to excel in this role. Don&#39;t miss out on this opportunity to level up your training game! Sign up now!

Train the Trainer (2 days)
Date: Wed 2nd Oct 2024 & Wed 23rd Oct 2024
Time: 9:30amto 4:30pm
Welcome to our Train the Trainer event! Join us for two days of hands-on training at Switch Direction. This in-person event is perfect for anyone looking to enhance their training skills and become a top-notch trainer. Our expert instructors will cover everything you need to know to excel in this role. Don't miss out on this opportunity to level up your training game! Sign up now!

Train the Trainer (TTT)

Train the Trainer; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Train the Trainer (2 days)

General Admission

Leadership &amp; Management (2 days)Date:&nbsp;Friday 3rd May 2024 &amp; Thursday 23rd May 2024Time:&nbsp;9:30am to 4:30pmWelcome to our exciting&nbsp;Leadership &amp; Management&nbsp;event! Join us for two days of intensive learning, networking, and skill-building. This in-person event will be held at&nbsp;Switch Direction, where you&#39;ll have the opportunity to engage with experts and fellow professionals. Whether you&#39;re a seasoned leader or just starting out in a management role, this event is designed to help you enhance your leadership skills and advance your career. Don&#39;t miss out on this valuable opportunity to grow and develop as a leader!

Leadership & Management (2 days)
Date: Friday 3rd May 2024 & Thursday 23rd May 2024
Time: 9:30am to 4:30pm
Welcome to our exciting Leadership & Management event! Join us for two days of intensive learning, networking, and skill-building. This in-person event will be held at Switch Direction, where you'll have the opportunity to engage with experts and fellow professionals. Whether you're a seasoned leader or just starting out in a management role, this event is designed to help you enhance your leadership skills and advance your career. Don't miss out on this valuable opportunity to grow and develop as a leader!

Leadership and Management Training; Introductory Management Training; ; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Leadership & Management (2 days)

Responsibility &amp; AccountabilityJoin us at&nbsp;Switch Direction&nbsp;for an engaging event focused on&nbsp;Responsibility and Accountability. Dive into discussions, workshops, and activities that will empower you to take charge of your actions and decisions. Learn from experts in the field and connect with like-minded individuals who prioritise owning up to their responsibilities. This in-person event promises to be enlightening and inspiring. Don&#39;t miss out on this opportunity to grow and develop your sense of&nbsp;Responsibility and Accountability!

Responsibility & Accountability
Join us at Switch Direction for an engaging event focused on Responsibility and Accountability. Dive into discussions, workshops, and activities that will empower you to take charge of your actions and decisions. Learn from experts in the field and connect with like-minded individuals who prioritise owning up to their responsibilities. This in-person event promises to be enlightening and inspiring. Don't miss out on this opportunity to grow and develop your sense of Responsibility and Accountability!

Responsibility & Accountability; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Responsibility & Accountability

Effective Communication Join us at&nbsp;Switch Direction&nbsp;for a dynamic workshop on improving your communication skills. Learn how to convey your thoughts clearly, listen actively, and build stronger relationships through effective communication. Whether you&#39;re a professional looking to enhance your workplace interactions or simply want to improve your personal communication, this event is for you!

Effective Communication 
Join us at Switch Direction for a dynamic workshop on improving your communication skills. Learn how to convey your thoughts clearly, listen actively, and build stronger relationships through effective communication. Whether you're a professional looking to enhance your workplace interactions or simply want to improve your personal communication, this event is for you!

Communication Skills

Effective Communication; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Effective Communication

Introduction to Project ManagementCome join us at&nbsp;Switch Direction for an exciting event where you&#39;ll learn all about the basics of Project Management! Whether you&#39;re new to the field or looking to brush up on your skills, this in-person workshop is perfect for you. Get ready to dive into the world of timelines, budgets, and teamwork. Don&#39;t miss out on this opportunity to kick start your project management journey! See you there!

Introduction to Project Management
Come join us at Switch Direction for an exciting event where you'll learn all about the basics of Project Management! Whether you're new to the field or looking to brush up on your skills, this in-person workshop is perfect for you. Get ready to dive into the world of timelines, budgets, and teamwork. Don't miss out on this opportunity to kick start your project management journey! See you there!

Project Management

Project management; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Introduction to Project Management

Emotional IntelligenceWelcome to a transformative event focused on enhancing your&nbsp;Emotional Intelligence! Join us at&nbsp;Switch Direction&nbsp;for a day filled with insightful discussions, interactive workshops, and practical tips to help you navigate your emotions effectively. Whether you&#39;re looking to improve your relationships, excel in your career, or simply better understand yourself, this event is for you. Don&#39;t miss this opportunity to connect with like-minded individuals and learn valuable skills that will benefit you in all areas of your life.

Emotional Intelligence
Welcome to a transformative event focused on enhancing your Emotional Intelligence! Join us at Switch Direction for a day filled with insightful discussions, interactive workshops, and practical tips to help you navigate your emotions effectively. Whether you're looking to improve your relationships, excel in your career, or simply better understand yourself, this event is for you. Don't miss this opportunity to connect with like-minded individuals and learn valuable skills that will benefit you in all areas of your life.

Emotional Intelligence (EQ)

Emotional Intelligence; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Emotional Intelligence

Conflict ManagementJoin us at&nbsp;Switch Direction&nbsp;for an interactive workshop on Conflict Management. Learn valuable strategies to navigate and resolve conflicts effectively in both personal and professional settings. Our experienced facilitators will guide you through practical techniques and real-life scenarios to enhance your&nbsp;communication&nbsp;and&nbsp;problem-solving skills. Don&#39;t miss this opportunity to build&nbsp;conflict resolution&nbsp;expertise and foster healthier relationships. Reserve your spot now!

Conflict Management
Join us at Switch Direction for an interactive workshop on Conflict Management. Learn valuable strategies to navigate and resolve conflicts effectively in both personal and professional settings. Our experienced facilitators will guide you through practical techniques and real-life scenarios to enhance your communication and problem-solving skills. Don't miss this opportunity to build conflict resolution expertise and foster healthier relationships. Reserve your spot now!

Conflict Resolution

Conflict Management

Conflict Management; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service &amp; Handling ComplaintsWelcome to our event where we dive into the world of customer service and handling complaints like a pro! Join us at&nbsp;Switch Direction&nbsp;for a day filled with interactive workshops, real-life scenarios, and expert tips on how to turn unhappy customers into loyal fans. Learn how to communicate effectively, de-escalate tense situations, and leave a lasting positive impression. Whether you&#39;re new to customer service or a seasoned pro, this event is perfect for anyone looking to improve their skills and boost customer satisfaction. Don&#39;t miss out on this opportunity to level up your customer service game!

Customer Service & Handling Complaints
Welcome to our event where we dive into the world of customer service and handling complaints like a pro! Join us at Switch Direction for a day filled with interactive workshops, real-life scenarios, and expert tips on how to turn unhappy customers into loyal fans. Learn how to communicate effectively, de-escalate tense situations, and leave a lasting positive impression. Whether you're new to customer service or a seasoned pro, this event is perfect for anyone looking to improve their skills and boost customer satisfaction. Don't miss out on this opportunity to level up your customer service game!

Customer Service

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service & Handling Complaints

<h3 style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Because you deserve it!</h3><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Overcome fear and imposter syndrome</li><li fr-original-style="" style="box-sizing: border-box;">Invoke your Freaking Goddess!</li><li fr-original-style="" style="box-sizing: border-box;">Improve your self-esteem</li><li fr-original-style="" style="box-sizing: border-box;">Understand the reasons behind your self-esteem issues</li><li fr-original-style="" style="box-sizing: border-box;">Boost your confidence</li><li fr-original-style="" style="box-sizing: border-box;">Improve your relationships &ndash; romantic and otherwise</li><li fr-original-style="" style="box-sizing: border-box;">Let go of worrying about what others think</li><li fr-original-style="" style="box-sizing: border-box;">Learn to love yourself</li><li fr-original-style="" style="box-sizing: border-box;">Handle criticism and rejection</li><li fr-original-style="" style="box-sizing: border-box;">Overcome jealousy</li></ul>What will you receive?<ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Six video modules</li><li fr-original-style="" style="box-sizing: border-box;">Supporting materials and exercises</li><li fr-original-style="" style="box-sizing: border-box;">Private Facebook group</li><li fr-original-style="" style="box-sizing: border-box;">Monthly meet-ups live for participants living in Ipswich, Suffolk (attend twice for free)</li></ul>What people are saying &hellip;&ldquo;I&rsquo;ve been through all the resources from your [Self-Esteem] course and just wanted to say thank you so much for offering this to me. &nbsp;It&rsquo;s been more beneficial that I could have imagined.Thanks Sam, this has been a really positive experience for me and I am very grateful.&rdquo; &ndash;&nbsp;Carla, Northhants&ldquo;I would like to express my gratitude to you, Sam, because of all you shared in your online course.&nbsp;It helped me to have important insights to lead me to more consistent self-esteem. Even though I have been following my own path for a while, you brought me new resources to deepen my self-esteem.&nbsp;You helped me to see what more could I do, things I was previously aware of. For me awareness is key to action and transformation and you brought me that.&nbsp;I really love the fact that you always have a solution to offer to each obstacle I encounter. I can really see all the vast knowledge you have accumulated from many years of working on yourself and that helps me to trust your work.&rdquo; &ndash;&nbsp;Cristina, Porto<p data-key="110" 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style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&ldquo;I attended the Happiness Club for unlimited self-esteem online course, which was very helpful in identifying self-defeating beliefs and building new ones.&rdquo; &ndash;&nbsp;Amy, Cairo/London

Because you deserve it!
Overcome fear and imposter syndrome
Invoke your Freaking Goddess!
Improve your self-esteem
Understand the reasons behind your self-esteem issues
Boost your confidence
Improve your relationships – romantic and otherwise
Let go of worrying about what others think
Learn to love yourself
Handle criticism and rejection
Overcome jealousy
What will you receive?
Six video modules
Supporting materials and exercises
Private Facebook group
Monthly meet-ups live for participants living in Ipswich, Suffolk (attend twice for free)
What people are saying …
“I’ve been through all the resources from your [Self-Esteem] course and just wanted to say thank you so much for offering this to me. It’s been more beneficial that I could have imagined.
Thanks Sam, this has been a really positive experience for me and I am very grateful.” – Carla, Northhants
“I would like to express my gratitude to you, Sam, because of all you shared in your online course. 
It helped me to have important insights to lead me to more consistent self-esteem. Even though I have been following my own path for a while, you brought me new resources to deepen my self-esteem. 
You helped me to see what more could I do, things I was previously aware of. For me awareness is key to action and transformation and you brought me that. 
I really love the fact that you always have a solution to offer to each obstacle I encounter. I can really see all the vast knowledge you have accumulated from many years of working on yourself and that helps me to trust your work.” – Cristina, Porto
“I attended the Happiness Club for unlimited self-esteem online course, which was very helpful in identifying self-defeating beliefs and building new ones.” – Amy, Cairo/London

Happiness Club

Self Help

Personal Development

Emotional Wellbeing

Self Esteem & Confidence

Positive Psychology

Happiness

Happiness Club for Unlimited Self-Esteem
Because you deserve it! • Improve your self-esteem • Understand the reasons behind your self-esteem issues • Boost your confidence • Improve your relationships - romantic and otherwise • Invoke your Freaking Goddess! Overcome fear and Imposter Syndrome

Happiness Club for Unlimited Self-Esteem

York

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Ipswich

Northampton

Course Description:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Course Topics:
1) Science behind workplace conflicts
2) Understanding Human Behaviour
3) Different Personality Types
4) Conflict Management Styles
5) Conflict Management Strategies
6) Workplace Conflicts
7) Conflict Resolution Agreements
8) Working with difficult people
9) Relationship and reputation management
Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How You Will Benefit:
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Certification:
Once after the training we will provide you the course completion certificate.

65 Courses

Communication Skills 1 Day Training in Ipswich

By Mangates

An Introduction to Leadership & Management

By Switch Direction

Train the Trainer (2 days)

By Switch Direction

Leadership & Management (2 days)

By Switch Direction

Responsibility & Accountability

By Switch Direction

Effective Communication

By Switch Direction

Introduction to Project Management

By Switch Direction

Emotional Intelligence

By Switch Direction

Conflict Management

By Switch Direction

Customer Service & Handling Complaints

By Switch Direction

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