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Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.

Courses matching "Training"

Show all 7025

Solution Focused Training Academy (SFTA) Manchester

By SFTA Manchester Hypnotherapy Training

SFTA is an innovative and professional Solution Focused Hypnotherapy Training Course. We offer 6-month in-person training for those people eager to become Clinical Hypnotherapists. The course is delivered over six months. Upon successful completion, graduates received two recognized and accredited awards, SFHD and HPD. We offer a unique training experience with a comprehensive syllabus, engaging lectures and innovative hypnosis equipment. At SFTA, we prioritise the well-being of all our students. Our course includes self-care elements. We believe maintaining positive well-being enhances your ability to excel in education and professional pursuits.

Solution Focused Training Academy (SFTA) Manchester
Delivered In-Person in Manchester
£3,480

Introduction to Forensic Science

4.6(39)

By Geopace Training

NATIONALLY RECOGNISED AND ACCREDITED FORENSIC SCIENCE COURSE Level Three (advanced), awarding 3 credits.   DUAL ACCREDITATION: Awarding Body: Open College Network (OCN Credit4Learning) Awarding Body: CPD (21 CPD Points)   A modular "hybrid" forensic science course - eLearning (online) theory and one full day classroom based practical training (Crime Scene Investigations). The practical day covers a wide range of CSI techniques with "hands-on" practical training. On completion awards an OCN Nationally Recognised and Accredited Certificate in Forensic Science. This course is additionally CPD Accredited and also awards 21 CPD points on completion.   PART 1 - THEORY Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace. Please allow approx. 6-8 hours to complete the elearning modules. You do not need to complete Part 1 in one single "sitting” and can log on/off as many times as you wish and when convenient to you. You must complete both parts 1 and 2 to successfully pass this course.   PART 2 - CLASSROOM Attend your forensic science practical day in the classroom, covering a number of key CSI investigative processes and procedures. You will develop your crime scene investigator skills with "hands-on" training in a classroom environment at the training location you have selected. Please note that we will provide protective clothing (disposable aprons), goggles and gloves. As you will be participating in a range of forensic activities we would suggest you wear easy clothing, short-sleeved top and closed-toe shoes.   You can complete Part 1 before or after comleting Part 2.   DOWNLOAD A COURSE ITINERARY HERE Course Itinerary M01 - Overview and Historical Background: A look at definitions, historical perspective highlighting major forensic advancements covering since early times, the beginning of modern forensics including the advent of fingerprinting, toxicology and DNA, and how DNA solved the first case (a double murder). Understanding the services of Forensic Labs and the major disciplines.   M02 - Observational Skills Crime Scene Investigation & Recording Examination of the crime scene, photography, videography, sketch recording principles, using a CAD package.   M03 - Forensic Pathology Understanding the job role, working within hospitals, mortuaries, the pathological processes and manner of death.   M04 - Forensic Anthropology How does forensic anthropology help forensic scientists? Using physical markers present on a skeleton to determine age, sex, stature, and race. Bone anatomy and stages of development from foetal to elderly individual. Differentiating male and female: skull, pelvis, femur and humerus.   M05 - Forensic Entomology How entomologists determine time of death as well as advanced investigations involving abuse and neglect. The life cycle of the blowfly and environmental influences. Using insect gut DNA to help solve crimes.   CS01 - Case Study - Forensic Entomology - The Jigsaw Murders   M06 - Forensic Serology Understanding presumptive tests and confirmatory tests. Tests in detail - processes and methods with options for: Blood, Saliva, Semen, Urine.   M07 - Using the Microscope Correct procedures for using the light microscope. A look at the electron microscope and scanning probe microscope and their applications in forensic science. Detailed process guide including mounting slides.

Introduction to Forensic Science
Delivered In-Person in Bedford + 7 more + more
£195

Compassionate Communication - Supporting and Understanding Self-Harm

5.0(1)

By Surrey Minds Together

Why do young people increasingly turn to self harm as a way of dealing with stress? And what can caring adults do to respond to this mystifying behaviour? This workshop will explore the many variables which lead to self harm while exploring methods of healing distress through curiosity and compassionate understanding Hosted by Dr Leslie Lund Leslie is an Adolescent Psychotherapist and Family Therapist with nearly 30 years of experience. As a senior therapist, she supervises other private practice therapists, school counsellors and administrators within schools, as well as other psychological professionals within the wider community. She has a special interest in the mental health of young people within educational environments and supports the development of Wellbeing programmes in schools. We would like to thank the Ashcombe school for allowing us to use their facilities to run our training and workshops.

Compassionate Communication - Supporting and Understanding Self-Harm
Delivered In-Person in Dorking
£10

4 Weeks Women's Self-Defence Course

By Shockwave Jujitsu

Join our next 4 Weeks Beginners Course and sample our mixed martial arts for self-defence syllabus. Get 8 hours of training for £20.

4 Weeks Women's Self-Defence Course
Delivered In-Person in Ipswich + more
FREE

Phlebotomy Training

By Lead Academy

Are you a fresher and looking to start your career as a phlebotomist or are you currently employed in the healthcare profession and looking to expand your phlebotomy skills in order to build a rewarding career in this field? Or simply want to understand the blood collection procedure and gather skills to handle and transport specimens securely. This comprehensive phlebotomy course online is ideal for you! Course Highlights You will be given ample opportunity to practise on the Manikin Face-to-Face Practical Training National Occupational Standard for Obtaining Venous Blood Sample Demonstrate appropriate infection control principles when performing training 3 Hours of Remote Theoretical Learning 8 Hours of Face-to-Face Training Sessions at London Centre Once confident at taking blood from the manikin you will have the opportunity to take blood from a fellow participant with consent. Accredited by the CPD Certification Designed by expert healthcare professionals. This extensive course covers the following credentials: Venepuncture process Vial labelling Blood-taking techniques Safety protocols, Needle safety techniques Processing of blood samples Prioritising patients System of needle measurement Maintaining the accuracy of specimen labels Controlling and preventing infection Techniques for Preserving Clinical Proficiency Legal repercussions of bad behaviour Causes of infection and needed records Identify the veins used for Venepuncture (Phlebotomy) Solving issues might arise during the actual operation Classroom-Based Phlebotomy Training Course To ensure effective training, our classroom-based learning is divided into two parts: Remote theoretical learning (online) For the first part of our phlebotomy course online, we provide in-depth theoretical learning which you can complete from the comfort of your home. You can go on to the practical learning portion once the coursework and assessments have been successfully completed. Face-to-face practical learning (designated London-based office, with a similar structure at Swindon, Bristol and Birmingham offices) As part of the practical training, you will receive practical demonstrations and hands-on experience to justify your role. The practical learning part is divided into two learning slots with each weighing 4 hours of time: First 4 hours session: Through practical demonstration using a mannikins, you will be taught how to smoothly draw blood, reduce risks, and control the patient’s reaction. Last 4 hours of sessions: You will then have the chance to draw blood from fellow participants with consent while being closely supervised. Phlebotomy | Online Course | Lead Academy - Trailer Who is this Phlebotomy Training Course for? This phlebotomy course is primarily aimed at: Phlebotomists Health Visitors Physiotherapists Occupational Therapists Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career as a phlebotomist Anyone looking to enhance their blood-sampling skills Whether you are a fresher looking to kickstart your career in the field of phlebotomy or a practising healthcare looking to enhance your phlebotomy skills, this course will help you achieve your professional aspirations by all means. Entry Requirements There are no academic entry requirements for this online phlebotomy course, and it is open to students of all academic backgrounds. Entry Requirements There are no academic entry requirements for this blood taking course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method In this phlebotomy course learners will be assessed through observation. That means during the practical training you will be observed by the supervisor/trainer. Upon successful demonstration of blood sampling and blood draw, you will be awarded a CPD-accredited certificate that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. We also offer face-to-face practical training for Cannulation Training, Catheterisation Training, and Advanced / Competency Phlebotomy Training Course Curriculum Module 1: Introduction Module 2: Steps Before Withdrawing Blood (Venepuncture) Module 3: Basic Anatomy Lessons Module 4: Dos and Donts for Vein Selection Module 5: Preparation for Venepuncture Module 6: Managing Patient’s Expectations Module 7: Complications Issues During Venipuncture Module 8: Processing of Blood Samples Module 9: Conclusion Recognised Accreditation This phlebotomy course is accredited by Continuing Professional Development (CPD). CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing the phlebotomy course, you would be a potential candidate in your respective field.

Phlebotomy Training
Delivered in London + 4 more or Online + more
£195

Cannulation Training – CPD Approved

By Lead Academy

Do you want to boost your medical career by learning about the cannulation process? This comprehensive cannulation course is ideal for you!  You can learn about the whole venepuncture and cannulation procedure in this Venepuncture and Cannulation Training Course, as well as the safest methods for handling, flushing, and removing a cannula. This course will provide you with the necessary training to flourish in your profession, whether you are a novice or an experienced individual wishing to enhance your career in the healthcare industry.  Course Highlights Designed by healthcare professionals Accredited by the CPD Certification Recognised and Valuable Certification Self-Paced Online Theoretical Learning High-Quality Study Materials Interactive practical training Practical Day Class Schedule – 1 Day Face-to-Face Training  Venue Location London: Bank Studio, 23 Park Royal Road, NW10 7JH Date: 21st February, 2025 Date: 30th March, 2025 Date: 28th April, 2025 Date: 27th May, 2025 Date: 21st June, 2025 Time: 10:00 am – 05:00 pm Venue Location Birmingham:  83-85 Hagley Road, Birmingham, B16 8QG Date: 25th January, 2025 Date: 24th February, 2025 Date: 23rd March, 2025 Date: 21st April, 2025 Date: 26th May, 2025 Date: 26th June, 2025 Time: 10:00 am – 05:00 pm This extensive IV Cannulation Course covers the following credentials:  Selection of veins for cannulation Arm and hand physiology and anatomy Types of cannula Process of cannulation Safety measures Proper insertion of the cannula Classroom-Based Cannulation Course Practical learning We offer comprehensive theoretical study materials and practical sessions for our cannulation training. As part of the practical training, you will receive practical dry lab demonstrations and hands-on experience to justify your role.  Who is this Venepuncture and Cannulation Course for?  This Venepuncture and Cannulation course is primarily aimed at:  Health Visitors Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career in the healthcare sector Anyone looking to enhance their cannulation skills Aims and Learning Outcomes of this Venepuncture and Cannulation Training Course  Know how to select the appropriate veins for cannulation Understand the anatomy and physiology of hands and arms Recognise the various sizes of a cannula Identify the risks concerning cannulation Know how to insert the cannula properly Recognise the safety precautions that should be maintained Gain knowledge about the dressing procedure Know how to safely flush and remove a cannula Learn how to securely dispose of all the sharps Learning how to perform Phlebotomy Trainingand Catheterisation Training can help you to provide better care to your patients. By being able to insert a catheter quickly and effectively, you can administer necessary treatments more efficiently, which can improve patient outcomes and reduce discomfort. Entry Requirements There are no academic entry requirements for this cannulation course, and it is open to students of all educational backgrounds. You need to join the Phlebotomy Training before attending the Cannulation Training. Assessment Method In this Venepuncture and Cannulation training, learners will be assessed via observation. That means during the practical training, you will be observed by the supervisor/trainer. Upon successful demonstration of blood sampling and blood draw, you will be awarded a CPD-accredited certificate accepted by thousands of professional bodies and government regulators in the UK and worldwide. Whether you are a fresher looking to kickstart your career in healthcare or practising healthcare looking to enhance your cannulation skills, this course will help you achieve your professional aspirations by all means. Course Curriculum 1. Cannulation Training - Course Introduction 2. What are Venepuncture and Cannulation 3. Anatomy and Physiology of the Circulatory System 4. Legal Aspects of Venepuncture (Phlebotomy) and Cannulation 5. Practitioner Requirements 6. Professional Competence and Accountability 7. Documentation and Record Keeping 8. Vicarious Liability 9. Consent 10. Influencing Factors during Venepuncture 11. Infection Prevention and Management 12. Haemolysis 13. Selecting Correct Equipment 14. Procedure of Venepuncture and Cannulation 15. Order of Draw 16. Peripheral Cannula and Venepuncture 17. Procedure Prior to Cannulation 18. During Cannulation 19. Cannula Size and Cannulation Aftercare 20. Removal of Cannulation 21. Complications 22. Cannulation Training - Conclusion Recognised Accreditation This course is accredited by Continuing Professional Development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement On successful completion of the cannulation course, you will be eligible to obtain a CPD-accredited certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. 

Cannulation Training – CPD Approved
Delivered In-Person in Birmingham + 1 more + more
£160

Communication Skills 1 Day Training in Bristol

5.0(1)

By Mangates

Communication Skills 1 Day Training in Bristol

Communication Skills 1 Day Training in Bristol
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Craigavon

5.0(1)

By Mangates

Communication Skills 1 Day Training in Craigavon

Communication Skills 1 Day Training in Craigavon
Delivered In-Person + more
£595 to £795

Report Writing 1 Day Training in Tonbridge

By Mangates

Report Writing 1 Day Training in Tonbridge

Report Writing 1 Day Training in Tonbridge
Delivered In-Person + more
£595 to £795

Report Writing 1 Day Training in Worcester

By Mangates

Report Writing 1 Day Training in Worcester

Report Writing 1 Day Training in Worcester
Delivered In-Person + more
£595 to £795