5059 Courses

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

Online dating advice Whatsapp or online chat Talk through your issues Relationship advice or life coaching Your own personal coach 25 mins per day Insight gaining therapy Guidance Online dating training Worksheets and guidance emailed 7 days of coaching Dating advice for singles https://relationshipsmdd.com/product/online-dating-advice-package/

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Exploiting the opportunity The world of digital media means there are lots of opportunities to appear online, on radio or on TV, as an expert or commentator and gain invaluable exposure for your business and organisation. You may meet journalists at industry events or be contacted for a comment on an issue. You may also need media training because you have to protect your business’ reputation by reacting proactively if you become involved in a news story. Media training will help you handle interviews with journalists, content creators and other media professionals. You need to communicate positively and effectively and make sure your message reaches the audience. It means speaking consistently, and with style and confidence. You’ll also need to know how to handle challenging questions and make sure you positively manage your reputation. Contemporary Media Training Our media training is interactive, engaging and importantly, carried out by experienced journalist trainers. Our team has worked at the highest levels of journalism and broadcasting and will give you an invaluable insight into how to maximise the opportunity of a media appearance. We will take you through the background of what journalists want and need, and give you a clear understanding of how to prepare and deliver your messages and ideas. We will then carry out a number of media style interviews which our technical team will record and playback so you can see and hear yourself. We will then support you with practical, inclusive and useful feedback for you to put into practice for the next interview. We provide copies of all your recordings and useful notes after the training. Locations that suit you We deliver training at our facilities in Birmingham or London or at your location, bringing our technical equipment and cameras with us. You can have a half day training session for up to 4 people or a full day training for a larger group. We also deliver training online for small groups which can be useful when teams are spread around the country. Expert Journalist Trainers We pride ourselves on two things at Coherent Comms – delivering contemporary media training and our supportive inclusive feedback. We know there are lots of media training companies out there but our clients tell us they work with us because we listen. We don’t tell you what training you need or hark back to the old days. We take on board your communication needs and deliver bespoke training. Our associates are working in digital communications, carrying out interviews for news online sites and our contacts are producing digital content for a 21st century audience. We’ll talk to you about TV and radio but we understand the wider media landscape and how to navigate it. And we’re really proud of our feedback – we want to take you from good to great and believe confidence building with tips and ideas that will work for you is the best way to develop your skills. We will help you design the course you want All our media training is bespoke and designed to exactly suit your needs. We have lots of ideas of how it might work but we want to hear from you and what you want! So get in touch with our friendly team by phone on 0754 533 4269 or fill in our contact form and we will get back to you. We’d love to hear how you hope to improve your media and communication skills.

Level 2 Food Safety and Hygiene in Catering Course

A fast-paced, no nonsense guide to navigating the world of modern management. Perfect for both experienced managers and novices alike, the day is highly interactive, engaging and not to be missed.

Charisma is a rare quality – we know when we see charisma because we feel compelled to listen to those who have it. There is a magic about them. We notice them as soon as they walk into a room. We are so inspired by what they say that we find ourselves almost as enthusiastic as they are about the thing they are speaking about. They have a way of communicating that brings us alive and makes us feel good.

This one-day workshop will introduce you to the history and development of still life and product photography and its use in commerce and fine art. We will look at the work of historical and contemporary practitioners leading to a practical demonstration of still life photography, encompassing the relevant lighting, styling and composition. The day will include a simple product photography and lighting session exploring camera techniques and equipment you can use to create your own images. Please bring along a small object you would like to photograph as part of the day. Morning The day will start with an introduction to the still life genre, looking at its development through photography both as a commercial and artistic tool. We’ll then build and light a still life setup – providing guidance and examples of different lighting techniques, composition and styling skills. Afternoon The afternoon will focus on product photography and lighting for sales. This will include information on equipment and technical requirements, along with some handy tips, tricks and hacks! We’ll also demonstrate ‘Focus Stacking’ – an advanced technique for combining multiple images. The day will conclude with a practical session, where you will get a chance to work in small groups to photograph the objects you have brought in, we’ll also provide some sample objects if required. This is a great opportunity to put the day’s learning into practice with our tutor’s support on hand. Project Days are designed for those who are already familiar with some digital photography processes but who want to pursue a particular aspect and develop skills in a specific genre. This course is the perfect follow-on from our Digital SLR training courses and will support you in building upon your existing knowledge of camera skills and allow you to work confidently on your own projects. Some prior digital SLR photography experience is therefore recommended.   Courses are subject to minimum enrolment. Please register early, within five days of the start date, to reduce the likelihood of course cancellation. Please read our cancellation policy before booking. Students, anyone over the age of 65, and those in receipt of any form of benefits can claim the concessionary price, offering a 10% discount on the full course price. Valid proof of eligibility must be produced on the first day of the course. Please use the code CONCESSION when prompted at checkout.

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Craft workshop using a variety including glass cutting along with designing with dichroic glass elements to make sparkling glass jewellery. Fused Glass Workshop – Glitzy Glass Jewellery I want to share my 15+ years of experience with you. This fused glass workshop is held at my Derbyshire studio and gallery space in the middle of Wirksworth, near Matlock. About this fused glass workshop Everyone loves sparkle and this workshop is perfect for making wearable art for yourself or to give as give away as gifts. After a brief introduction to how to work safely with glass, I will teach you the technique of cutting and layering sheet glass to produce your own unique creations. The process of cutting is a skill that takes time to develop but wonderful designs can be built from basic shapes. No experience necessary, just an understanding that you might not be “perfect” straight away. I’m told I make it look easy, but I’ve been doing it, almost daily, for 15 years! Produce a range of unique jewellery using specialist glass called Dichroic Glass, a rainbow of colours and a myriad of decorative inclusions, you will design and make jewellery pieces including pendants, earrings, cufflinks and brooches. Your creations will need to be fired, cleaned and finished by Stevie so will be ready in around three weeks. The materials cost will enable you to make at least 3 (maybe 4) pieces in the time, maybe more depending on your chosen designs and how quickly you work. Please don’t hesitate to contact me to discuss any queries you may have, big or small and make sure to find me on Instagram and facebook to keep up to date with all the sparkles and to see images of previous students work. Here is a photo album for Glitzy Glass Jewellery. Book with friends or come on your own for a supportive and fun creative fused glass workshop experience. All fused glass workshop attendees receive a 10% discount on purchases from the gallery shop on the day, just a little way I can say thank you for joining me! Things to bring with you: A bottle of water or travel cup of coffee/tea An apron or old clothes so you don’t have to worry about getting glue or little bits of glass on them An open mind and willingness to experiment Booking When booking make sure your email address is correct at checkout as I will email you any further information needed for the workshop. Please also include a contact phone number in the unlikely event that I need to cancel a workshop at short notice. Venue: Create Space Studio & Gallery, 27 Market Place, Wirksworth, Matlock DE4 4ET Currently, my studio doesn’t currently have a working w.c. I am chasing a plumber for on this but don’t know when it will be sorted. I feel I need to warn you but there are public facilities and plenty of nearby cafés and pubs that are happy to get a little extra business in exchange for use of their washroom facilities. Workshop T&Cs: Please read through the Terms & Conditions for Glass Fusing Wo6rshops and Courses that are booked here online. When you book a place you are agreeing to the following terms and conditions. Bookings and cancellations Bookings – If you can not attend a workshop, for what ever reason, please contact Stevie as soon as possible. Firstly we will work together to transfer your place onto another day, suitable for your needs. Another option is for you to offer your place out to a friend or family member. If this is not possible and your cancellation has been more less than 21 days in advance of the event, a refund can be offered. If your cancellation has been made less than 21 days before the event and you can not transfer onto a future date, every effort will be made to fill your place, from further advertising and/or the reserves list. If your space can not be filled by another attendee and you are unable to arrange a replacement yourself unfortunately, no refund can be offered. In the unlikely event that Stevie has to cancel a class, you will be offered either a full refund or a transfer to another date. As much notice as possible will be given, however, Stevie cannot be held responsible for your travel or accommodation costs. Accessibility Accessibility – Workshops at Create Space, Wirksworth: Entrance to the Studio Gallery has 2 stone steps. The workshop table is fixed and also up one step, the main table is high, you will be stood or sat on a tall chair.  Please contact Stevie for information about the suitability of her courses for ages and abilities before booking. Health & Safety Stevie reserves the right to exclude any student we feel may be a danger to themselves or other students.