4764 Courses

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Material Re-Handler Training The aim of the NPORS Material Re-Handler Training is to provide training and assessment of candidates to ensure safe and efficient operation of a Material Re-Handler (360 °). We support users of both tracked or wheeled Re-Handlers, that are either above or below 10 tonnes. All candidates will be trained and assessed by our fully accredited NPORS Instructors It is important that all delegates have a good understanding of spoken and written English for Material re-handler training, however you can use an Interpreter NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for the safe operation of the material re-handler. Furthermore, training criteria is based on the approved standards of the Construction Leadership Council. Experienced operator – NPORS Material Re-Handler Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Material Re-Handler Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Material Re-Handler Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS material re-handler Test is for operators who have received some form of training in the past or alternatively has been operating the material re-handler for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the material re-handler test, a theory section comprised of 25 questions and a practical session. Course Content To develop the skills and knowledge required when using a Material Re-handler, the following topics are covered: Responsibilities under the Health and Safety at Work Act 1974, PUWER 1998, LOLER 1998 and other relevant legislation. Have knowledge of the operators manual and able to locate information about the machines controls and operation Have a basic understanding of the industry, the dangers of working in the industry and their responsibility of a plant operator Pre-operational checks and daily maintenance of the machine Manoeuvring: pre-operational safety checks set up and machine positioning Be able to locate components and identify major components of the machine and explain their function Loading of a vehicle stockpile work mobility and stability factors Safety rules applicable to operating Safe use of attachments End of Shift Checks Variations Excavator below 10T. Excavator above and below 10T Wheeled Or Tracked. Material Re-handler Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of material re-handlers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment with the material re-handler Our re-handler training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS re-handler Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Material Re-Handler Training? This course is designed for individuals who need to operate Material Re-Handlers (360°), both tracked and wheeled, and is suitable for both novice and experienced operators. 2. What does the Material Re-Handler Training cover? The training includes legislation, operator responsibilities, machine controls, pre-operational checks, maneuvering, loading, safety rules, and end-of-shift checks. 3. How long is the Material Re-Handler Training? The course duration varies: 1-10 days for novice operators and 1 day for experienced operators. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, initially valid for 2 years. 5. Are there any prerequisites for the Material Re-Handler Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Material Re-Handler Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

NPORS Ride On Roller Training The aim of the NPORS Ride On Roller Training is to provide both theoretical and practical training in the safe and efficient use of the ride on roller . On successful completion of the ride on road roller training you will be issued with the NPORS identity card with or without the CSCS logo. Discounts are available for multiple bookings NPORS Ride on road Roller Training or testing can be carried out on your site nationwide or at our Training Centre in Gloucestershire Ride On Roller Experienced Worker Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Ride On Roller Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Road Roller Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Ride On Roller Test is for operators who have received some form of training in the past or alternatively has been operating the Ride On Road Roller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Turn your Ride On Roller red card to blue with our hassle free Roller NVQ, for more information CLICK HERE Ride On Roller Course Content The course time is spent on developing skills and knowledge associated with the road roller. Topics covered include:- Site Safety Awareness. Operating Safety Code. Introduction to machine / Control Familiarisation. Pre-Start Checks and Refuelling. General Operating. Set the roller for compaction duties Explain actions required for hazards underground and overhead services Recognise compacted/uncompacted areas Conditions that may cause instability of the roller Safety procedures when working up to unsupported edges. Park and shut down procedures. NPORS Multi-Choice Theory Test. NPORS Practical Skills Test. Variations Pedestrian Roller Ride on articulated Ride on rigid Ride on heavy duty Ride on vibrating Dead weight Ride on articulated/vibrating Ride On Road Roller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Ride On Road Rollers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical road roller training area to simulate an actual working environment. Our Ride On Roller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Roller Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Ride On Road Roller Training? This training is ideal for individuals who need to operate ride-on road rollers, both novices and experienced operators. 2. What does the Ride On Road Roller Training cover? The course includes site safety awareness, machine control familiarization, pre-start checks, operating techniques, recognizing hazards, compaction procedures, and safety protocols. 3. How long is the Ride On Road Roller Training? For novices, the course lasts 3 days. Experienced operators can take a 1-day test. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, valid for 2 years initially. 5. Are there any prerequisites for the Ride On Road Roller Training? Candidates should understand English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Refine your skills with our Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Scissor Lift, Slinger Signaller, Abrasive Wheels Training, Lorry Loader Training and Telehandler Training. Elevate your expertise for safer and more efficient operations in construction and logistics. Join us today to advance your career prospects. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

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Course Duration: Full-day program (or two half-day modules), with options for virtual delivery or leadership retreats Target Audience: Mid to senior-level leaders, team managers, project leads, or high-potential employees who are responsible for leading through disruption, complexity, or organisational transformation. Course Objectives By the end of this course, participants will be able to: Understand the principles of adaptive leadership and why it's essential in unpredictable environments. Recognise the difference between technical and adaptive challenges. Build the mindset and behaviours needed to lead with resilience and flexibility. Engage and empower teams in the face of uncertainty and resistance. Apply practical tools to lead through change, conflict, and complexity. Course Outline Module 1: Understanding Adaptive Leadership What is adaptive leadership? Origins (Harvard Kennedy School, Ronald Heifetz model) How adaptive leadership differs from traditional leadership The link between complexity, uncertainty, and the need for adaptability Module 2: The Nature of Change and Challenge Technical vs adaptive challenges Why some problems can’t be solved with expertise alone Common leadership traps during crisis or disruption Adaptive work: reframing problems and shifting mindsets Module 3: The Core Principles of Adaptive Leadership Get on the balcony – seeing the bigger picture Regulate distress – maintaining productive tension Maintain disciplined attention – keeping teams focused Give the work back – empowering others to lead Protect voices of leadership from below – enabling diverse input Module 4: Leading Yourself Through Uncertainty Developing personal resilience and emotional agility Navigating ambiguity, setbacks, and pressure Identifying your leadership default style under stress Reflection: What kind of leader does your team need now? Module 5: Engaging Others in Times of Uncertainty Building trust and psychological safety during turbulence Managing resistance to change with curiosity and empathy Tools for courageous conversations and adaptive dialogue Creating shared purpose and distributed leadership in teams Module 6: Adaptive Tools and Techniques Scenario planning and sensemaking Stakeholder mapping in dynamic environments Using inquiry over advocacy Holding space for experimentation and learning Leading with both confidence and humility Module 7: Action Planning and Application Identify one adaptive challenge in your role/team Map your adaptive leadership response Peer coaching conversations Build a 30-day Adaptive Leadership Plan Delivery Style Workshop-style, highly interactive Case studies, breakout discussions, and guided self-reflection Scenario-based practice and small group exercises Option to include pre-work, post-session coaching or check-ins Course Materials Provided Adaptive Leadership workbook Reflection tools and leader self-assessment Conversation guide for adaptive challenges Change resistance diagnostic Personal Leadership Development Plan template Optional Add-ons Executive coaching package 360 feedback or team diagnostic on adaptive capacity Integration with change management or innovation programs Customisation for specific industries (e.g., public sector, healthcare, education, finance)

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list

This route is considered a progression for the tyre technician. To qualify for the LVST vehicle Technician course, you must already hold the LRTT and in addition be assessed as a competent practitioner with the relevant knowledge in the following covering car, light van and 4×4: Customer liaison Vehicle inspection and appraisal Battery and related components Exhaust systems Braking systems Computer-based testing equipment. We evaluate your current skills and certifications to create a training package perfectly suited to you. Each LVST course is unique as we provide additional training, where required, to complement your current certifications and knowledge. The light vehicle service technician license shows that you have all the know-how and skills required to proficiently and independently diagnose and repair light vehicles. On achieving this auto technician license, you will be able to practically and proficiently demonstrate the skills required for repairing light vehicles.  Offered by our fully licensed and experienced technicians, this license has been designed for mechanics/technicians that do not necessarily hold any formal qualifications. With decades of experience delivering high-quality automotive training courses, we are a small business that takes pride in the value and quality of service we provide. INTERESTED? PFTP is proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880 or enquire below. We look forward to hearing from you!

A licensed retail tyre technician is likely to come from a number of backgrounds, e.g. apprentice, trainee or from another company where they have gained experience, but may not hold the relevent qualification or where the qualificatiion is old and out of date. For an individual to apply for the LRTT, they must be assessed as a competent practitioner and have the relevent knowledge in the following covering car, light van and 4×4: Tyre fitting Tyre repair Wheel balancing Four-wheel alignment Tyre pressure monitoring systems (TPMS) Manual handling and safe working practices.   INTERESTED? PFTP are proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!