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This workshop is designed to help you manage your time more effectively. It will explore issues with time management, prioritisation and delegation, managing meetings and emails, Managing other peoples priorities and action planning.
This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1â2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1â2 day County Court suing and enforcement - 1â2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1â2 day Data Protection Act explained - 1â2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1â2 day Granting credit and collecting debt in Europe - 1â2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1â2 day Telephone techniques for successful debt collection - 11â2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11â2 hours What to do if you/your organisation are sued - 1â2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)
Reclaiming Regulation is a series of individual, in-= person workshops for women who are seeking to explore nervous system regulation, somatic awareness, and embodied wellbeing. These 90 minute workshops offer accessible, practical tools to support emotional balance, reduce overwhelm, manage nervous system regulation and develop a deeper connection with the body. Each session is a stand alone experience that blends nervous system theory with somatic practices, breathwork, and grounding practices. The workshops are inclusive, trauma informed, and accessible to all levels, including complete beginners. Who These Workshops Are For WOMEN ONLY These sessions are ideal for women: seeking body based tools for managing stress and supporting calm feeling disconnected, tense, or emotionally fatigued curious about nervous system regulation and somatic practices wanting to reconnect with the body in a safe, supportive space No previous experience is required Somatics & Nervous System Regulation: Benefits for Stress, Trauma, and Emotional Regulation: Reduces chronic stress → Helps shift the body from fight-or-flight into rest-and-digest (parasympathetic state) Supports trauma recovery → Allows stored tension, stress and trauma symptoms to be released safely through the body Improves emotional regulation → Builds capacity to experience emotions without overwhelm or emotional shutdown Enhances self-awareness → Encourages a deeper connection to bodily sensations and internal states Increases resilience → Strengthens the nervous system's ability to recover from stress more quickly Promotes grounding and presence → Helps you feel more centred, calm, and connected to the present moment Reduces anxiety symptoms → Calms overactive stress responses through breath, movement, and awareness Improves sleep and rest quality → Calming the nervous system supports better rest and recovery Empowers self-regulation skills → Teaches tools to manage emotional ups and downs independently Strengthens mind-body connection → Enhances the ability to listen to and trust bodily signals Workshop Format Schedule: One in person workshop each month (October–July) Duration: 90 minutes per workshop Structure: Each workshop is a stand alone experience, attend one or as many as you choose Location: Art & Spirituality Facilitator: Led by a trauma informed integrative somatic therapist Provided: Comfort props, optional reflection prompts, and follow-up resources Each session includes: Accessible nervous system education Guided breathwork and somatic practices Restorative and grounding practices Optional moments for reflection or group connection Take home practices for integration Monthly Workshop Themes November: Befriending the Body Reconnect with body awareness through gentle movement and body scanning Learn to interpret internal signals and physical cues Cultivate presence using breath and orienting practices Workshop Outcomes By attending one or more of these workshops, participants will: Understand key nervous system principles that support emotional balance Build body awareness and confidence in reading internal cues and sensations Gain practical breath and movement tools for everyday regulation Reconnect with the body as a resource for rest, presence, and wellbeing Cultivate more compassion and awareness of widening their your window of tolerance Why This Work Matters In a fast paced and often dysregulated world, many women are seeking grounded, body based tools to support their wellbeing. These workshops offer a gentle, empowering, and science informed space to reconnect with the body’s organic intelligence. Through movement, breath, and embodied awareness, participants can cultivate more resilience, rest, and a renewed sense of aliveness, one moment, one step at a time. This FREE workshop is for Adults women only and is sponsored by CORRA and HENRY DUNCAN GRANTS By attending this class you release Cori from Koa, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.
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Learn piano from experienced professionals in the comfort of your own home. Our lessons are suitable for everyone, whether you're preparing for grade exams, learning as a hobby, or advancing your skills. Highly Qualified Teachers: All instructors have at least a Bachelor of Music degree, many years of teaching experience, and are Enhanced DBS checked. Convenient at Home Lessons: Enjoy the convenience of learning at home. All Levels Welcome: Tailored lessons for beginners, intermediate, and advanced students.
DC's The Flash Themed Activity Day at Newton Boys & Girls Club for children aged 7+ years old Come and join us for an exciting HAF Activity themed around The Flash, Batman and Super Girl, which includes graffiti art, parkour, obstacle courses and games with our talented team from Powered by Hip Hop (UC Crew) Children and teens age 7+ who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. (Younger sibling can attend if registered but not be able to do all activities)
Spiderman Themed Activity Day at Derbyshire Hill Family & Community Centre for children and teens aged 7+ Come and join us for an exciting HAF Activity themed around Spiderman which includes break dance, art, parkour, obstacle courses and games with our talented team from Powered by Hip Hop (UC Crew) Children aged 7+ and parents/carers/grandparents who are eligible for free HAF activities are all welcome to join us for our FREE funded activity day. Younger siblings can attend but may not be able to participate in some older age activities We have the best Hip Hop and action-packed superhero-themed activities in St Helens, so don't miss out!
What are the long-term effects of having been sent to boarding school? For one a reticence to ever talk about it is pretty common! This structured talk gets boarders reacting with "I thought I was the only one!" and helps the therapists 'see' the experience beyond what is depicted in popular culture. Carefully crafted to give former boarders a way to express their experiences without sounding 'spoit' or 'ungrateful'.