3043 Courses

Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally”   This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making

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Target Audience Managers, team leaders and entrepreneurs seeking to enhance their financial literacy and better align their work with the organisation's strategic financial goals. Duration 2 Days Course Overview Business acumen is all about understanding the financial implications of the actions, market dynamics, and operational efficiencies that contribute to an organisation’s success. This course covers essential financial literacy and emphasises the importance of evaluating the relative financial value of projects, initiatives, and everyday work. Participants will learn how to align their efforts with the organisation's financial goals and better communicate the impact of their work. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Explain the fundamental principles of business finance, including CapEx and OpEx. Evaluate and articulate the relative financial value of projects and initiatives. Interpret financial statements and use financial metrics to inform decision-making. Align work activities with organisational financial goals to maximise impact. Communicate the financial value and strategic impact of work to stakeholders effectively.

Project Requirements Management Poor requirements definition and lack of adequate change control procedures to requirements and scope are the primary contributors to project difficulty and failure. This workshop will provide you with the knowledge, tools, and techniques required to minimize or avoid these pitfalls. What You Will Learn You'll learn how to: Explain the Requirement Management process within the project lifecycle Understand requirements terminology and structure for definition and development Apply and evaluate techniques to identify and draw out requirements from people, places, and things Create models to conceptualize the requirements landscape and communicate effectively with stakeholders Indicate the importance of requirements prioritization Write SMART requirements using structured language skills Understand how to apply checklists, questionnaires, and document templates in the requirements development process Verify and validate requirements to support project success Effectively manage changing requirements across the project lifecycle Requirements Framework Requirements definitions The importance of requirements Type of requirements Developing Requirements: The Process High-level requirements development and management process Stakeholder involvement in requirements management Progressive elaboration in requirements management Elicit Requirements Requirements-Gathering Approach Sources of Information Requirements-Gathering Techniques Analyze Requirements Models and Requirements Using Use Cases Prioritizing Requirements Specify Requirements Specifying Requirements Essential Technical Writing Skills SMART Requirements Quality Attributes Monitor and Control Requirements Why and When Requirements Change Change Management and Control Requirements Traceability Validating and Verifying Requirements Validating Requirements Verifying Requirements Using Checklists

Project Leadership Skills (In-Person) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Mediation for Managers Training

Do you have the skills and experience it takes to become a Human Givens Supervisor? Would you like to take your HG career to the next level? Course Dates: see below Length: 6 days (9.30am – 5.30pm) Venue: Leeds Tutors: Julian Penton, Rosalind Townsend Course requirements: See below Qualification: HG Supervisor / Supervisor-tutor This intensive 6 days of tuition, feedback, skills practice and ongoing assessment is your route to becoming a fully-qualified human givens supervisor. Effective supervision offers many opportunities for learning and growth, as well as providing invaluable support. Successfully completing this training will enable you to work as a supervisor-tutor with Part 3 trainees and as a supervisor with qualified HG therapists. What you will learn What HG supervision is and an understanding of the governance framework A structured approach to supporting a trainee though Part 3 How to support an experienced therapist How learning and memory works and why this matters How to use a range of supervisory approaches, methods and techniques How to assess and give feedback and how to notice if that has been received A deeper understanding of ethics, your role and your responsibilities How to address concerns about supervisees How to support a supervisee who is subject to a complaint   The HG Supervisor-tutor’s Role How you will be assessed This course is designed to enhance the growth and development of your knowledge and skills, your understanding and practice and to assess your competence as a supervisor-tutor. It is therefore a combination of assessment and learning. Throughout the course, therapists practise and demonstrate through discussion, exploration and reflection, a broad range of skills and topics. Assessment will be on-going throughout the course by the two highly experienced tutors and you will also be given feedback from your peers and the experienced facilitators. Why apply Becoming a supervisor isn’t just about taking the next step; being a good supervisor also brings with it a wealth of new opportunities: Collaborative working Own learning and development Stretch and challenge – in a different way to therapy Career progression Quarterly CPD events Annual Supervisors’ CPD day Supervisors Peer Group Deadline for applications – to be advised when the next course dates are announced (provisionally Spring 2025) – how to apply. Course requirements: To apply, you must be an experienced HG therapist who has delivered a minimum of 1,000 sessions of one-to-one HG therapy and is registered with the HGI You must have the support of your supervisor/s, and Submit the information required by the application process by the deadline (this will be announced when we have the next course dates available, provisionally Spring 2025). Course Dates The HG Supervisor course is made up of two blocks of 3 days, held approx. a month apart. We typically run our supervisor training once every 18–24 months. The next course is provisionally planned for the Spring of 2025 – if you are interested in applying, please let us know via the form below. Next course: Part 1: Thursday–Saturday – dates TBC Part 2: Thursday–Saturday – dates TBC Venue:  Novotel Leeds Centre Hotel, Leeds Please note:  There are only 12 places available on this course, all subject to the application process. Meet your tutors Julian Penton Julian is a Human Givens (HG) practitioner who for the past 20 years has been mentoring HG therapists, teaching various HG seminars & workshops and delivering the HG College’s HG supervision training course. Read more Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

Why not treat yourself to a deluxe culinary experience? A two week cookery course immersing you in a wonderful world of tastes, techniques and cookery skills to leave you a more confident cook. This course is ideal for the home cook who is looking to get more from their cookery and learn new tricks and techniques as well as discovering a wider range of cuisines and ingredients. Or maybe you are thinking about a career in food and drink? This is the perfect taster as you begin your culinary journey. What’s included on the course? International dishes from India, Thailand, North Africa, China, France, Italy and the Middle East. How to make Fresh Pasta and delicious Ravioli and Tortellini with different sauces to accompany them. A range of pastries including Rough Puff, Shortcrust, Hot Water Crust and Choux. Seafood - Preparing gorgeous local scallops from scratch as well as filleting a Flat Fish, a Round Fish and learning different techniques to cook them. Baking a different loaf of Bread every day. Farmhouse, Ciabatta, Soda Bread, Flat Breads and Sourdough are all covered. Basic butchery. How to joint a chicken. Ice creams and sorbets. Dairy. How to make your own Butter, Yoghurt and Soft Cheese. Stocks and Sauces. Cover Vegetarian and Vegan Cookery. How to use Herbs to best effect. The importance of Seasoning. A visit to a local Scottish Assured Venison Park and Venison Cookery. And lots more…

Why not treat yourself to a deluxe culinary experience? A two week cookery course immersing you in a wonderful world of tastes, techniques and cookery skills to leave you a more confident cook. This course is ideal for the home cook who is looking to get more from their cookery and learn new tricks and techniques as well as discovering a wider range of cuisines and ingredients. Or maybe you are thinking about a career in food and drink? This is the perfect taster as you begin your culinary journey. What’s included on the course? International dishes from India, Thailand, North Africa, China, France, Italy and the Middle East. How to make Fresh Pasta and delicious Ravioli and Tortellini with different sauces to accompany them. A range of pastries including Rough Puff, Shortcrust, Hot Water Crust and Choux. Seafood - Preparing gorgeous local scallops from scratch as well as filleting a Flat Fish, a Round Fish and learning different techniques to cook them. A range of Breads. Farmhouse, Ciabatta, Soda Bread, Flat Breads and Sourdough are all covered. Basic butchery. How to joint a chicken. Ice creams and sorbets. Dairy. How to make your own Butter, Yoghurt and Soft Cheese. Stocks and Sauces. Cover Vegetarian and Vegan Cookery. How to use Herbs to best effect. The importance of Seasoning. A visit to a local Scottish Assured Venison Park and Venison Cookery. And lots more…