2249 Courses

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Your Curriculum - Getting it Right! A whole day, whole school practical workshop to tackle Ofsted's "Quality of Education", "Curriculum Intent, Implementation & Impact". Exclusively for independent schools that are inspected by Ofsted.

Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning

Autocad face to face training customised and bespoke.

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning

Integrative Behavioral Couple Therapy (IBCT) combines strategies for acceptance and change, helping couples manage their differences and improve their relationship dynamics. This approach focuses on both emotional acceptance and practical changes.  Key areas: acceptance, change, relationship dynamics, manage differences, practical changes 3 x 1 hour sessions 

Attachment-Based Therapy focuses on understanding and improving attachment styles formed in early childhood. This therapy helps couples address how these attachment styles affect their current relationship, promoting secure and healthy bonds.   Key areas: attachment styles, early childhood, secure bonds, healthy relationships, emotional attachment 3 x 1 hour sessions 

Imago Relationship Therapy (IRT) focuses on identifying how unmet childhood needs and unhealed wounds impact adult relationships. This therapy promotes empathy and understanding, helping couples address deep-rooted issues and improve their emotional connection. Key areas: childhood needs, unhealed wounds, empathy, emotional connection, deep-rooted issues 3 x 1 hour sessions

Invest in your staff, invest in your business. Valeting for Businesses Stage 1 is the ideal course set for employers of valeting teams or individuals, small and large, to improve the efficiency, safety and knowledge of their in-house valeting operation, increasing end-customer satisfaction and reducing the need for remedial work for errors and issues caused by poor technique. Combined with Stage 2, students receive a leaner version of our Level One Detailing course without the emphasis on self-employed business skills. It focuses instead on core skills employers need in a valeting team; Efficiency, Safety, Consistency, and Results. Invest in your staff, invest in your business. Valeting for employees is the ideal course set for employers of valeting teams or individuals, small and large; such as car sales, dealerships, car rental agencies or fleet operators. The aim of the course is to improve the efficiency, health & safety, and knowledge of their in-house valeting operation. Combined with level 2, students receive a leaner version of our Level One detailing course, without the emphasis on self-employed business and marketing skills. It focuses instead on core skills employers need in a valeting team; Efficiency Safety Consistency and Results It can be taken by one managing member or a whole team, and is perfect for any experience - from new-starter to long-time member of staff. The day starts with a look at chemical knowledge and safety to ensure all employees know the precautions and potential effects of the chemicals they are using in their work - both to themselves and the materials they are working on. Coupled with general safety at work regulations and delivered by a certified instructor, this will ensure your due diligence and compliance are covered and educate attendees on the importance of chemical safety. We then move on to the practical element, working through all the stages of a consumer-preferred safe wash and interior valet, from inspection through to protection applications, all in the most time-efficient manner possible to deliver showroom results, with demonstration and involvement in all stages and time management to ensure a constant and predictable workflow. By the end of the Stage 1 day, attendees will be well versed in all aspects of basic valeting skills and can either return to implement their new skill set or progress to Stage 2 to enhance the value further. Courses can be attended by up to 6 employees at a time, and for 3+ attendees the day can be run remotely at your own premises, subject to a few additional costs. For courses of 6+ attendees, please contact us to discuss your requirements so that we can accommodate adequate instructor-to-student ratios. Claim back your costs! Students will hold a UKDA accredited certificate in Stage 1 Valeting for Business, and as we are a Government Registered Learning Provider, you can be assured of the highest quality of training. As, in most cases, HMRC considers vocational training to be for the benefit of the business and a legitimate business expense, course costs can usually be recouped against company taxes, and a full VAT invoice is provided for reclamation. Course Length 1 Day (0930-1600) Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Certificate UKDA Certified

Experience transformative relationship counselling tailored specifically for singles with our exceptional package: “Relationship Counselling for Singles with Miss Date Doctor.” Discover the power of self-discovery, personal growth, and fostering healthy connections under the expert guidance of Miss Date Doctor, a renowned relationship coach. In this comprehensive package, you’ll embark on a journey of self-exploration and gain invaluable insights to enhance your dating life and prepare yourself for meaningful relationships. Our specialized approach focuses on addressing the unique challenges faced by singles in their pursuit of love and companionship. Here’s what our “Relationship Counselling for Singles with Miss Date Doctor” package Self-Discovery and Relationship Readiness Assessment: Gain a deep understanding of yourself, your values, and your relationship goals. Explore topics like self-reflection, self-awareness, and relationship readiness to align your desires with your personal growth journey. Building Confidence and Self-Esteem: Boost your confidence and develop a positive self-image. Discover strategies for overcoming insecurities and self-doubt while embracing your unique qualities. Learn and gain insight on “self-confidence exercises,” “building self-esteem,” and “self-empowerment techniques.” Effective Communication Skills: Master the art of communication to establish meaningful connections. Learn active listening techniques, assertiveness, and non-verbal communication skills. In depth coaching on the following areas “effective conversation skills,” “empathetic listening,” and “non-verbal cues in dating.” Understanding Relationship Patterns: Uncover patterns that may be hindering your dating success. Gain insights into attachment styles, relationship dynamics, and common pitfalls in dating. Explore related topics like “attachment theory,” “relationship patterns,” and “identifying toxic relationships.” Overcoming Dating Challenges: Tackle common dating obstacles with resilience and grace. Learn how to navigate rejection, deal with online dating fatigue, and manage expectations. We also teach you how to be better at “handling dating rejection,” “managing online dating burnout,” and “maintaining realistic dating expectations.” Developing Healthy Boundaries: Establish clear boundaries to protect your emotional well-being. Understand the importance of self-care, setting limits, and maintaining a healthy work-life-dating balance. Explore the following areas such as “self-care practices,” “boundary-setting in relationships,” and “maintaining work-life balance.” With our “Relationship Counselling for Singles with Miss Date Doctor” package, you’ll gain the tools and guidance necessary to navigate the dating world with confidence, authenticity, and a deeper understanding of yourself and your desires. Invest in your personal growth, enhance your dating experiences, and set the foundation for fulfilling relationships. Enroll in our transformative “Relationship Counselling for Singles with Miss Date Doctor” package today and embark on a journey toward lasting love and happiness. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-counselling-for-singles-package/