When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans
This course is intended to introduce the concepts of rigging and lifting, rigging equipment and basic lifting techniques for personnel new to the role. This course provides the information and skills for learners to understand the use of lifting equipment and how it is applied in a practical setting.
An introduction to the many ways of making paint, and a fun, guided tour through the various processes of paint application beyond the conventional use of a brush.
Why Opt for SketchUp Course With Layout and V-Ray? Learn SketchUp with Layout and V-Ray for professional 3D modeling, detailed modeling, and high-quality rendering. Essential for architects and designers for creating visualizations and precise presentations. Check our Website When can I Enrol? 1-on-1 training. Mon to Sat 9 am and 7 pm Book over the Phone 02077202581. Training Duration: 10 hours. You have the flexibility to split these hours over multiple days. Training Method: In-person or live online. Course Outline: SketchUp, Layout, and V-Ray - 10-Hour Training Module 1: Introduction to SketchUp (1 Hour) SketchUp Interface: Explore the basics of the SketchUp user interface. Navigation and View Tools: Learn how to navigate and manipulate 3D space. Module 2: SketchUp Fundamentals (1 Hour) Drawing and Modeling: Begin creating 3D objects and structures. Editing Tools: Manipulate and modify objects efficiently. Module 3: Advanced SketchUp Techniques (1 Hour) Components and Groups: Understand component and group organization. Layers and Scenes: Organize your model and create dynamic views. Module 4: SketchUp for Architectural Design (1 Hour) Architectural Modeling: Explore architectural modeling techniques. Interior Design: Apply SketchUp to interior space design. Module 5: Landscape Design with SketchUp (1 Hour) Landscape Modeling: Use SketchUp for outdoor environment design. Terrain and Topography: Model terrain and natural landscapes. Module 6: Introduction to Layout (1 Hour) Layout Basics: Get familiar with the Layout interface. Setting Up Viewports: Begin using viewports for presenting your SketchUp models. Module 7: Creating Layout Documents (2 Hours) Document Setup: Set up and customize your layout documents. Inserting SketchUp Models: Import SketchUp models into Layout viewports. Dimensioning and Labeling: Add dimensions and labels to your layout documents. Module 8: Presentation and Export (1 Hour) Styling and Rendering: Enhance your SketchUp models for presentations. Exporting and Printing: Learn how to export and print your Layout documents. Module 9: Introduction to V-Ray (1 Hour) V-Ray Interface: Get acquainted with the V-Ray user interface. Materials and Lighting: Learn the basics of materials and lighting in V-Ray. Module 10: Advanced V-Ray Rendering (1 Hour) Advanced Materials: Explore advanced material creation and customization. Realistic Lighting: Master V-Ray lighting techniques for photorealistic renders. By the end of this 10-hour course, you'll have a comprehensive understanding of SketchUp for 3D modeling, Layout for professional documentation, and V-Ray for rendering, empowering you to create stunning 3D designs and presentations. Upon completing this course, you will: Master SketchUp: Create 3D models with precision and creativity. Layout Proficiency: Produce professional design documentation. V-Ray Rendering Skills: Craft photorealistic visualizations. Advanced Techniques: Explore advanced modeling and rendering. Project Experience: Apply skills to real-world projects. Job Opportunities: Architectural Designer Interior Designer Landscape Designer CAD Technician 3D Modeler Rendering Specialist Visualization Artist Layout Specialist Freelance Designer Urban Planner Learning Objectives: Mastering SketchUp with Layout: Learn to create precise 2D floor plans, elevations, and construction documents using SketchUp's Layout tool. Advanced Rendering with V-Ray: Dive into V-Ray to create photorealistic renders, enhancing your visualizations with lighting, textures, and realistic materials. Collaborative Design: Develop skills for collaborative project planning and presentation, enabling effective communication with clients and teams. Job Opportunities: Architectural Visualization Specialist: Create detailed architectural visualizations and presentations for clients and marketing purposes. Interior Designer: Design interior spaces, produce detailed layouts, and create realistic renders for residential and commercial projects. 3D Visualization Artist: Work in the gaming or animation industry, creating 3D models and environments. Freelance Rendering Expert: Offer specialized rendering services to architectural firms, interior designers, or real estate developers. Layout Designer: Specialize in creating professional 2D layouts and construction documents for architectural projects. Why Choose Us? Tailored One-on-One Training: Personalized coaching from industry experts, in-person or online, Monday to Saturday. Customized Tutorials: Enhance skills with exclusive video tutorials designed for your learning journey. Comprehensive Resources: Access a digital reference book for thorough concept revision. Free Ongoing Support: Enjoy continuous assistance via phone or email even after the course ends. Flexible Syllabus: Adapted to your needs for focused and efficient learning. Official Certification: Ccertificate upon course completion. Why Us? Supported Individual Learning: Unwavering support with personalized homework and post-course assistance. Personalized Attention: Experience one-on-one learning, fostering a confident and comfortable environment. Financial Flexibility: Choose from various payment plans tailored to your budget. Expert Instructors: Learn from industry experts dedicated to your success.
Our 2 day weekend course is a fantastic introduction to sailing, designed to give a taste of sailing or allow you to practice skills in a relaxed environment. It is the perfect setting to find out if sailing is for you, as students are involved in all aspects of sailing the yacht, from basic knot tying to hoisting the sails and steering the boat. You will be taught basic skills and routines on board, whilst enjoying your first exposure to sailing. Price includes accommodation on board one of our yachts, all meals, fuel & mooring fees. Waterproof clothing loan available on request. Our current school boat is the modern 2017 Dufour 382, a fantastic boat to learn and develop your knowledge on; with her spacious deck layout,dual helm and on-deck plotter, she is easy to handle in close and open quarters. We pride ourselves on providing a comfortable, enjoyable sailing experience and guarantee all students their own cabin. Facilities on-board include: • Dual helm • Heating • Fridge • Two toilets each with hot water and showers • Three cabins • Television and radio • Charging points for mobiles • On-deck chart plotter and radar We carry out a deep clean before every course and provide fresh linen and towels. Operating along the picturesque South Devon coast, we venture to prime local cruising locations such as Torbay, Dartmouth, Salcombe and Plymouth. Marinas feature as a daily stop, providing time to reflect and partake in shore-side activities. Our aim is to provide safe fun on the water, allowing you to develop your skills and knowledge in a safe and friendly environment. We use a 3:1 students to instructor raitio, which allows our experienced RYA instructors to tailor courses to the various levels and needs on board, and deliver at a managable pace. Navigation is taught using traditional charting techniques along with electronic methods using E-Series Raymarine chart plotters and Radar. All course prices include accommodation on board, meals for the duration of the course, fuel and mooring fees, and the provision of fresh linen and towels.Waterproofs are available upon request.
This course starts with the basics then moves seamlessly to an intermediate level. It includes a comprehensive yet balanced look at the four main components that make up Power BI Desktop: Report view, Data view, Model view, and the Power Query Editor. It also demonstrates how to use the online Power BI service. It looks at authoring tools that enables you to connect to and transform data from a variety of sources, allowing you to produce dynamic reports using a library of visualisations. Once you have those reports, the course looks at the seamless process of sharing those with your colleagues by publishing to the online Power BI service. The aim of this course is to provide a strong understanding of the Power BI analysis process, by working with real-world examples that will equip you with the necessary skills to start applying your knowledge straight away. 1 Getting started The Power BI process Launching Power BI Desktop The four views of Power BI Dashboard visuals 2 Connecting to files Connect to data sources Connect to an Excel file Connect to a CSV file Connect to a database Import vs. DirectQuery Connect to a web source Create a data table 3 Transforming data The process of cleaning data Column data types Remove rows with filters Add a custom column Append data to a table Fix error issues Basic maths operations 4 Build a data model Table relationships Manage table relationships 5 Merge queries Table join kinds Merging tables 6 Create report visualisations Creating map visuals Formatting maps Creating chart visuals Formatting chart Tables, matrixes, and cards Control formatting with themes Filter reports with slicers Reports for mobile devices Custom online visuals Export report data to Excel 7 The power query editor Fill data up and down Split columns by delimiter Add conditional columns Merging columns 8 The M formula Creating M functions Create an IF function Create a query group 9 Pivot and unpivot tables Pivot tables in the query editor Pivot and append tables Pivot but don't summarise Unpivot tables Append mismatched headers 10 Data modelling revisited Data model relationships Mark a calendar as a date table 11 Introduction to calculated columns New columns vs. measures Creating a new column calculation The SWITCH function 12 Introduction to DAX measures Common measure categories The SUM measure Adding measures to visuals COUNTROWS and DISINCTCOUNT functions DAX rules 13 The CALCULATE measure The syntax of CALCULATE Things of note about CALCULATE 14 The SUMX measure The SUMX measure X iterator functions Anatomy of SUMX 15 Introduction to time intelligence Importance of a calendar table A special lookup table The TOTALYTD measure Change year end in TOTALYTD 16 Hierarchy, groups and formatting Create a hierarchy to drill data Compare data in groups Add conditional formatting 17 Share reports on the web Publish to the BI online service Get quick insights Upload reports from BI service Exporting report data What is Q&A? Sharing your reports 18 Apply your learning Post training recap lesson
This comprehensive course combines teaching of essential phlebotomy theory online and classroom teaching of practical blood-taking skills. This comprehensive 2-day introductory course combines class-based teaching of essential theory in phlebotomy and practical blood-taking skills using simulated limbs. Our expert trainers will lead interactive presentations covering the requisite technical and scientific knowledge for practicing phlebotomy, after which you will spend a day developing your practical blood-drawing skills on simulated limbs. On completing this course, you will receive the UK-accredited Level 3 Certificate and be ready to progress to our Live Bloods Clinic Sessions (Part 2). Entry Requirements None, though all teaching is delivered in English. This course is suitable for: Individuals of any age, background, and level of qualifications seeking to train as phlebotomists Experienced healthcare or medical professionals seeking certification in phlebotomy Those looking for a solid point of entry into the healthcare sector Suitable for Any Background Our carefully designed training pathway provides all the tools you need to become a competent phlebotomist – whatever your age, background or previous experience! Nationally Accredited Level 3 Qualification Complete our online + classroom course and receive a Level 3 Certificate in Introduction to Phlebotomy (FP139) from the national awarding body, OCN Credit4Learning.
Autocad face to face training customised and bespoke Online or Face to Face
Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data. ' Customer Feedback Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great. Kelly Moreley - TACT Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys. Jenny Price - Acer 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classroom, one to one, tailored and bespoke courses. Tailored In company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Recap on Excel formulas and calculations Overview of formulas in Excel Relative, Absolute and Mixed cell references Group editing worksheets Autofill and Flash Fill Changing Excel’s environment Options Changing the default number of sheets Creating an Autofill Custom List Adding tools to the Quick Access Toolbar Mastering Excel Tables Introducing Excel Tables Formatting a Table Creating Calculated Columns Using Slicers to filter your data Using Totals to get statistics out of your data Removing duplicates Converting Tables back to normal Ranges Using names Ranges In Excel formulas As a way of navigating through the workbook Advanced Formulas Simple IF examples Using IF to check if a cell is blank Nested IFs VLOOKUP HLOOKUP Text Functions Date Functions Conditional formatting Apply Conditional Formatting Customising Conditional Formatting Using Icons in Conditional Formatting Using Formulas to conditionally format cells Linking spreadsheets and workbooks Making a reference to another worksheet Making a reference to another workbook Editing links Troubleshooting links Analysing databases Quick analysis Sorting a database Apply filters to a database Advance filter Sorting and Filtering by Conditional Formats Charts Analyse trends in data using Sparklines Creating charts from start to finish Exploring the different Chart Types Apply Chart Styles Formatting Chart Elements Filtering Charts by Series or Categories Adding a Trendline to a Chart Create a Chart Template Attaching security to a spreadsheet and workbook Protect Cells Protect Structure of worksheets Protect a Workbook by adding passwords Introduction to Pivot Tables What are Pivot Tables? Using recommended pivot tables to analyse your data Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements Preferably, delegates would have attended the Excel Introduction course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills
Why Choose Vray for Architects and Interior Designers 3ds max or Sketchup Training Course? Click here for info Achieve stunningly realistic renders with our tailored course in V-Ray. Designed for experienced SketchUp and 3ds max users, this advanced training covers model preparation and rendering techniques, customized to your skill level and preferences. Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm. SketchUp is renowned for its user-friendly interface and widespread usage in 3D modeling. Now, with V-Ray for SketchUp, users can take advantage of a powerful rendering tool for unparalleled visualization quality and realism. V-Ray seamlessly integrates into the SketchUp environment, allowing for efficient rendering within your existing workflows. Our course is ideal for those seeking to enhance their SketchUp proficiency by incorporating V-Ray's potent rendering capabilities for 3D models. We adapt the training to your current skill levels in both SketchUp and V-Ray and tailor the content to your modeling requirements and desired rendering quality. V-Ray Rendering Training Course. Course Duration: 10 hours Course Description: This 10-hour course enhances rendering skills with V-Ray, a leading 3D visualization engine. Participants master photorealistic renders, focusing on lighting, materials, and post-production. Covering key concepts, workflow, lighting techniques, material creation, rendering settings, and post-processing, the course ensures stunning visual results. Course Outline: Module 1: Introduction to V-Ray Rendering (1 hour) Overview of V-Ray and its role in 3D rendering Understanding the rendering workflow Setting up V-Ray for your 3D software platform Module 2: Essential Rendering Concepts (1 hour) Understanding global illumination and its impact on renders Exploring image sampling and antialiasing techniques Introduction to render elements for post-processing Module 3: Lighting Techniques (2 hours) Mastering various lighting types in V-Ray Creating natural lighting with HDRI maps Implementing artificial lighting with V-Ray lights Achieving realistic daylight with V-Ray sun and sky Module 4: Material Creation (2 hours) Creating realistic materials using V-Ray material editor Applying textures and procedural maps for added realism Understanding material reflections and refractions Advanced techniques for materials like glass, metal, and fabric Module 5: Rendering Settings and Optimization (1.5 hours) Exploring V-Ray rendering settings for different scenarios Understanding render output options and resolution settings Efficiently using V-Ray distributed rendering for faster results Module 6: Post-Processing with Photoshop (1.5 hours) Enhancing renders through post-processing techniques Compositing render elements for added control Adjusting colors, contrast, and lighting in Photoshop Adding effects and final touches to achieve photorealism Module 7: Advanced Rendering Techniques (1 hour) Working with V-Ray proxies and instancing for complex scenes Utilizing V-Ray displacement for intricate detailing Understanding depth of field and motion blur effects Module 8: Real-World Project (1 hour) Applying the skills learned to complete a real-world rendering project Guidance and feedback from the instructor