1324 Courses

This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans

CORE is a professional level training company in physical theatre and acting with a solid emphasis on the classical “Theatre Apprenticeship” training model. With 30+ years experience and using proven training methods, combined with our unique mentoring approach, we develop the whole person, in order to equip our trainees to identify their God-given calling and use their gifts to impact culture and society for good. EQUIPPING YOU FOR LIFE One of our unique qualities lies in our ability to identify your strengths, regardless of your experience and training, and develop you further. You will be challenged, receive practical skills and confidence to make your next step, whether you want to take qualifications with Trinity College London, train as a teacher or get an agent as you step into the challenging world of the performing arts. Training groups are kept small to ensure individual attention and you receive a wealth of transferrable skills to equip you for life in the workplace. OUR UNIQUE APPROACH CORE's uniqueness lies in our attention to individual coaching, personal and professional development whilst maintaining a culture of excellence and rigorous discipline. We engage trainees in professional productions for on and off stage experience, and in collaborative works with other artists and musicians. Admission is by audition only (min age 16) no educational qualifications required, as admission is based on Potential, Passion and Perseverance that are essentials required to thrive in this industry and in life!

Learn the relaxing art of cross stitch and create a beautiful card! This beginner-friendly workshop is perfect for adults and children (8+). All materials provided. Discover the benefits of hand sewing while making a unique gift. No experience needed!

Change Your Breath Change Your Life Experience the amazing power of your breath to transform stress and tension and create more flow in your life. In this session we will use a simple breathing technique know as conscious connected breathing, this activates the nervous system and helps create new neural pathways in the brain. When we breathe in this pattern, we begin to enter into an altered state of consciousness which allows us to release stored emotions and trauma in both the physical and energetic body.  If your looking to release stress and create more space for joy, peace and love then these sessions are for you. Benefits of Conscious Connected Breathwork include:  - Release Tension - Reduce Stress & Anxiety - Clear Emotional Blocks - Heal Trauma - Increased Energy - Better Sleep Join me for a session and experience the releases that can happen with this simple practice. These sessions are a beautiful way to come together and experience the power of group healing where we all learn and grow from each others experiences. They offer the opportunity to delve deeper into our own inner worlds with the support and connection of others.  PLEASE NOTE : For this FREE SESSION there will be a photographer present, who will be attending the class for the breathwork, but they will also capture some content for marketing purposes which is why this is a free class. Images will be taken with great discretion to allow you to drop into the process. We will take general shots of the room and breathers, there will be no close ups of anyone who would prefer not to be of focus, but if you are comfortable let us know. (By joining this session you agree to allow the images to be used in my advertising) If you would rather not be photographed please join a different group session. 

Safeguarding Adults training is mandatory for all staff who are supporting vulnerable clients in their own homes. About this event Safeguarding Adults training is for all staff and is recommended to be renewed every year. By the end of the course, you will be able to: • Describe the key Adult Safeguarding principles • List what places a person at risk • Describe what constitutes abuse • Be able to describe the different types of abuse • Be able to identify the signs of suspected abuse • Demonstrate how you would report concerns and get advice • Explain whistleblowing procedures Location for delegates attending in person 29 Bridgnorth Row, Worcester WR4 0QF. Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person 29 Bridgnorth Row, Worcester WR4 0QF. Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

SSRS Report Builder Course Summary. Practical SSRS Report Builder course, to leavy you full conversant with queries, DML and DDL statements. Hands-on, Practical SSRS course. PCWorkshops SSRS Course Certificate. Max 4 people per course, we keep it personalised. Where is the SSRS Report Builder Course? Online: Instructor-led. Classroom: Request per email. SSRS Course Materials SSRS Coding Examples Manuals and Notes: In-depth reference materials Exercises: Practical exercises Payment Options → £600, Follow the booking link Arrange for installments Included with SSRS Report Builder Course: SSRS Course Certificate on completion. SSRS Course Manual. Practical SSRS Course exercises. SSRS Code Samples. After the course, 1 free session for questions. Max group size, online and in classroom, on this SSRS Course is 4. Course Topics SSRS Report Builder Course Topics SSRS Course topics: This course focus on producing reports using MS SQL SSRS Report Builder, to use the product features and tools related to data retrieval, visualisations and deployment. The Target Audience: end-users who will produce reports for their department or group using datasets. SSRS Course Topics Report Models: Data source views Creating a model Entities, attributes and roles Tables: Creating tables Interactive sorting Floating headers Grouping: Inserting groups Group headers/footers Displaying group totals Expanding and collapsing Expressions: The expression builder The Report Items collection Built-in fields Conditional formatting expressions Page headers and footers Page names and numbers Exporting reports: The various report formats Using RenderFormat. Parameters: Creating parameters Filtering using parameters Drop list parameters Coping with empty tables Matrices: Row and column groups Sorting and filtering matrices Creating subtotals Charts: Creating charts The parts of a chart Formatting charts Basic reports: Text boxes and images Selecting report items Formatting parts of a report Miniature charts Creating sparklines Creating data bars Graphical indicators Creating and customising indicators Linear and radial gauges Lists: Page-per-record lists Dashboard lists Other list ideas Subreports: Creating a child report Creating the main report Linking the two reports Report parts: Publishing report parts The report part gallery Updating report parts Book the SSRS Course About us Our experienced trainers are award winners. More about us FAQ's Client Comments

SSRS Report Builder Course Summary. Practical SSRS Report Builder course, to leavy you full conversant with queries, DML and DDL statements. Hands-on, Practical SSRS course. PCWorkshops SSRS Course Certificate. Max 4 people per course, we keep it personalised. Where is the SSRS Report Builder Course? Online: Instructor-led. Classroom: Request per email. SSRS Course Materials SSRS Coding Examples Manuals and Notes: In-depth reference materials Exercises: Practical exercises Payment Options → £600, Follow the booking link Arrange for installments Included with SSRS Report Builder Course: SSRS Course Certificate on completion. SSRS Course Manual. Practical SSRS Course exercises. SSRS Code Samples. After the course, 1 free session for questions. Max group size, online and in classroom, on this SSRS Course is 4. Course Topics SSRS Report Builder Course Topics SSRS Course topics: This course focus on producing reports using MS SQL SSRS Report Builder, to use the product features and tools related to data retrieval, visualisations and deployment. The Target Audience: end-users who will produce reports for their department or group using datasets. SSRS Course Topics Report Models: Data source views Creating a model Entities, attributes and roles Tables: Creating tables Interactive sorting Floating headers Grouping: Inserting groups Group headers/footers Displaying group totals Expanding and collapsing Expressions: The expression builder The Report Items collection Built-in fields Conditional formatting expressions Page headers and footers Page names and numbers Exporting reports: The various report formats Using RenderFormat. Parameters: Creating parameters Filtering using parameters Drop list parameters Coping with empty tables Matrices: Row and column groups Sorting and filtering matrices Creating subtotals Charts: Creating charts The parts of a chart Formatting charts Basic reports: Text boxes and images Selecting report items Formatting parts of a report Miniature charts Creating sparklines Creating data bars Graphical indicators Creating and customising indicators Linear and radial gauges Lists: Page-per-record lists Dashboard lists Other list ideas Subreports: Creating a child report Creating the main report Linking the two reports Report parts: Publishing report parts The report part gallery Updating report parts Book the SSRS Course About us Our experienced trainers are award winners. More about us FAQ's Client Comments

First Aid Basic Life Support training is mandatory for all staff who are responsible for taking action when a client has had an accident. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand the role and responsibilities of a first aider Be able to assess an emergency situation safely Be able to provide first aid to an unresponsive casualty Be able to provide first aid to a casualty who is choking Be able to provide first aid to a casualty with external bleeding Know how to provide first aid to a casualty who is in shock Know how to provide first aid to a casualty with minor injuries Location for delegates attending in person 29 Bridgnorth Row, Worcester WR4 0QF. Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

DATE: Friday 2nd February TIME: 4pm (meeting at school reception) BOOKING DEADLINE: Noon on 19th January On Friday 2nd February, we will have a school visit to the British Museum, the first of several extra-curricular trips we are looking to arrange in the coming terms. Whilst some of these trips will have a focus on Film & Television, others will be about other general interests, giving you a chance to get to know London and its rich cultural offerings. This trip to the British Museum will include a tour of various significant relics from across the world and human history, organised and led by Conrad, our Student Services Officer. Ideal for both first-timers and those that have been before and want to learn a bit more. We will meet in the School Reception at 3:50pm that day and then head over together at 4 o'clock. It is direct on the Northern Line and then a short walk to the museum. Once inside you are free to take the tour we have organised or explore on your own should you wish. Once the tour is complete people are welcome to stick around and explore more, have relaxed drinks in a nearby pub or head home, whatever you prefer. ONE TICKET PER PERSON, PLEASE DO NOT BOOK MORE THAN ONCE ONTO THIS EVENT. ONLY BOOK IF YOU ARE PLANNING ON ATTENDING. IF YOU ARE UNABLE TO MAKE IT, PLEASE LET US KNOW. This is a FREE TRIP that you will not need to pay for but must be booked in advance. There is a limit of 15 tickets in total for the tour and it will be first come, first served. You will not be able to join the tour if you do not have a pre-booked ticket. The deadline to book onto this tour is midday on the 19th January.