Are challenging people getting in the way of your happiness, well-being and success? You may find them at work, in social situations, you may live them or they may be members of your family? Even worse when you see them getting away with things; getting their way even though there is no sense to it; getting advantages over everyone else; and in many cases being rewarded for their abusive behaviour with promotion and other advantages! You probably would never want to behave the way they do. You don’t have it in you or you just couldn’t live with yourself if you behaved like that. Maybe your attempts to confront them have failed and you’ve ended up with egg on your face, with them having more opportunity to have a “dig” at you. As a result, you may have come to the conclusion that it’s the nasty people that get ahead, and someone like you just has to put up with this behaviour from others.
The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion
The “ISO 22301:2019 Lead Implementer ” course provides comprehensive training in the ISO 22301:2019 standard and all its requirements from the Implementer ’s point of view, as well as basic skills necessary to execute the requirements. It’s a practical-oriented training that should be considered “a must” for every ISO 22301:2019 Implementer. This intensive course is specifically designed to participants to serve as ISO 22301:2019 Lead Implementers. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 22301:2019 requirements to implement the requirement of the standard.
Planned changes to the Construction Skills Certification Scheme mean that from September 2017, Construction Related Occupation (CRO) cards will be phased out. Without registration on an accepted course, or an industry-recognised qualification for your trade, you will not be able to apply for a CSCS card, unless you apply for the CSCS Labourer Card, to access construction sites. An IOSH Working Safely Certificate, along with a CITB Health & Safety Certificate, allows you to apply for a Labourer Card. Therefore, from September 2017, without a CSCS card, you won't get on site. The Labourer Card may be the only way you can get on site.
"A Journey of Sound, Spirit, and Soul Renewal." The Sacred Soul Healing Odyssey one day retreat is a transformative journey of deep healing, feeling your true nature, and inner restoration and embodiment. Experience deep healing and rediscover your true essence. Immerse yourself in a powerful journey of inner restoration and embodiment. Don’t miss this opportunity to transform your self! Key Elements: Vibroacoustic Therapy: Participants will be enveloped in the soothing vibrations of low-frequency sound waves, allowing the body to enter a state of profound relaxation and stress reduction. Hands-On Healing: To enhance the body's natural healing processes and promote a sense of grounding, balance and integration. Trauma Release Exercises: Through various exercises and gentle shaking, participants will start to release stored emotional and physical tension in the hips and body, encouraging a deeper sense of liberation and self-awareness. Plant Medicine Ceremony: The integration of carefully selected plant medicines (Sacred Cacao paired with the high vibrational Sacred Awareness Flower Essence by Lotuswei) will provide an additional layer of holistic support, spiritual connections and breakthroughs. Meditation and Mindfulness: Participants will engage in a variety of meditations, including Yoga Nidra and visualisation, designed to foster inner calm, clarity, and a deeper connection to the present moment. Breathwork: Participants will be guided through the breath allowing more of life's energy to flow into the body, enabling deep healing and mental clarity. Who Should Attend: This retreat is designed for individuals seeking presence and insight into their spiritual self, clearing out stuck energy and feeling their true nature. About Eduardo Camargo - Eduardo embraces ancestral and alternative healing methods, including holotropic breathwork, sound healing, and Amazonian plant medicine. Spiritual well-being became his core focus, leading Eduardo to practice the Wim Hof method. Through breathwork, vibration, and nature’s medicines, Eduardo first healed himself and is now helping others on their journey. Eduardo integrates ancient wisdom with modern life, through spiritual healing and personal growth to provide a profound experience. About Steph Edwards - Steph is an Intuitive Bodyworker, blending CranioSacral Therapy, Reiki, Reflexology, and Energy Healing to craft personalised sessions. Her intuitive approach allows her to connect with your unique needs in the present moment, merging the art of bodywork with energetic healing. Through a profound spiritual practice with Sacred Cacao and plant medicines, Steph cultivates sacred spaces that can catalyse self-discovery and genuine connection back to your true nature. Sneak peek
Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback
This module focuses on developing leadership confidence through self-discovery, emphasising the importance of understanding one's unique leadership style and personal philosophy. Participants will explore their core identity as leaders and learn strategies to enhance their influence, credibility, and relationships within their organisation. Exploring the link between self-discovery and effective leadership, focusing on developing confidence to lead from within. Testimonial: “Without guidance, personal branding can quickly become an exercise in aspiration and competition; letting the carefully curated public personas of others dictate our own validity and definition of success. Clarity on who we truly are, what matters to us and therefore how we position ourselves in the world takes reflection and time. Rachael’s work in this area has inspired the nearly 100 delegates who have been part of our HR Leadership Academy over the past 8 years, and I have no doubt will continue to resonate with future cohorts.” MD, Nina Metson - Suffolk