1566 Courses

This dentistry first aid course fulfils your GDC requirements for dentistry first aid. We can either come to you or you can join us at our Showroom in West Sussex. we pride ourselves on having modern equipment designed especially for CPR and course will help you to fulfil all requirements.

The guided imagery and visualisation techniques you will learn on this workshop are essential for helping people successfully overcome depression, addictions, anxiety and more…. Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Why take this course This new workshop delves deeper into this essential therapeutic skill’s power and flexibility – you will learn a variety of guided imagery techniques that are highly effective at helping people move on from problem behaviours, reframe life circumstances, lower emotional arousal, make therapeutic lifestyle changes, increase resilience and more. Building on the skills learnt on Guided Imagery and Visualisation for therapeutic change (‘Day 1’), this second workshop focuses specifically on the techniques that allow clients to move forward from depression, overcome anxiety and combat addiction. We also look at how to introduce helpful new understandings to clients in a way that overcomes resistance. Strong emotions focus and lock attention keeping people trapped or stuck – so this hands-on training also gives you the opportunity to further develop your therapeutic abilities to help people rehearse in their imagination any desired change to their behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’, and then being maintained in the future. Guided imagery, as taught on Day 1 is one of the most powerful psychotherapeutic tools available to us; Day 2 will allow you to develop your ability to use it flexibly and successfully in a range of different client presentations. These are essential skills to have in your therapeutic ‘toolkit’. * Please Note: counter-conditioning was previously taught on our pre-2023 Stopping Addictions workshop. Ros has a lovely delivery style that’s very inspiring and left me with so many ideas going forward...MARY FLYNN, GUIDED IMAGERY AND VISUALISATION FOR THERAPEUTIC CHANGE What will you learn How to use the brain’s powerful internal ‘reality generator’ to enable clients to make desired change in their lives Invaluable ways to enable a client to approach situations with confidence and overcome situational anxiety Powerful ways of using this skill to help a client take the ‘first steps’ out of depression An effective technique (counter-conditioning*) which increases likelihood of success when working with clients struggling with addiction Understanding of how to use guided imagery effectively when supporting a client with behaviour change of any kind The use of metaphor within guided imagery; how to craft powerful extended metaphors which take into account a client’s individual model of reality Training and practice in using these techniques Greater confidence in working flexibly with this technique so as to respect each individual client’s model of reality Powerful ways to introduce helpful ideas to a resistant client without breaking rapport Supervised practice in specific techniques for work with a range of presentations How to use healing trance states to reframe difficult life circumstances and build hope using the client’s own resources Specific techniques that can be used to manage pain, or work with anxiety or any other strong state of distress Increased understanding of trance states and their role in everyday life A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable A range of ways to help people improve their performance – sports, public speaking etc. The opportunity to experience for yourself specific new techniques within guided imagery and visualisation Dates and venues Good to know To attend this course you need to have plenty of experience in using guided imagery and visualisation for relaxing clients or to have completed our Guided Imagery and visualisation for therapeutic change (Day 1) course. (If you are taking the HG Diploma, you will need to attend both days, as both count towards Part 1 of the Human Givens Diploma.) The additional skills you will learn on this second day are introduced on the following courses as integral to effective treatment for the conditions they cover: Stopping Addictions: effective treatment and recovery How to Lift Depression Overcoming Self-harm Please note: The counter-conditioning technique was previously taught on our ‘Stopping Addictions’ workshop. This changed from January 2023. Course Programme The ‘Guided Imagery and Visualisation Additional Techniques’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Reality Generator: a powerful way of rehearsing new behaviours and feelings 11.00am Discussion over tea/coffee 11.30am Introducing new, more helpful patterns and overcoming resistance 1.00pm Lunch (included) 1.45pm Working with addiction and behaviour change 2.45pm Discussion over tea/coffee 3.00pm Working with addiction and behaviour change – continued 4.00pm Day ends Who is this course suitable for? Anyone who has already attended Guided Imagery and Visualisation for Therapeutic Change (Day 1) or who has experience in using guided imagery and visualisation to induce a relaxed state in their clients Anyone, with the above skills, who wants to help people effectively and for the long-term, particularly those working in mental and physical healthcare, or with addictions or self harm Psychotherapists, counsellors and mental health workers (who also have the above skills) who work with a wide range of conditions and would like to ensure long-term behaviour change Trained hypnotherapists looking to add these techniques to their existing skillset. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

The CAIA Association is a global professional body dedicated to creating greater alignment, transparency, and knowledge for all investors, with a specific emphasis on alternative investments. Course Overview The CAIA Association is a global professional body dedicated to creating greater alignment, transparency, and knowledge for all investors, with a specific emphasis on alternative investments. A Member-driven organization representing professionals in more than 100 countries, CAIA Association advocates for the highest ethical standards. Whether you need a deep, practical understanding of the world of alternative investments, a solid introduction, or data science skills for the future in finance, the CAIA Association offers a program for you. Why CAIA? Distinguish yourself with knowledge, expertise, and a clear career advantage – become a CAIA Charterholder. CAIA® is the globally recognized credential for professionals allocating, managing, analyzing, distributing, or regulating alternative investments. For Level I, the curriculum takes a bottom-up approach to the alternative investments industry. The readings offer detailed insights into the variety of institutional-quality strategies spanning the alternatives universe. Upon completing Level I, Candidates should have working knowledge of the relevant strategies available for investment, along with the basic tools to evaluate them. The CAIA Charter is granted upon completion of two levels of qualifying exams, combined with relevant professional experience. Who will benefit from enrolling in the CAIA program? Professionals who want to develop a deep level of knowledge and demonstrated expertise in alternative investments and their contribution to the diversified portfolio should pursue the CAIA Charter including: • Asset Allocators • Risk managers • Analysts • Portfolio managers • Traders • Consultants • Business development/marketing • Operations • Advisors Curriculum Topics: Topic 1: Professional Standards and Ethics • Professionalism • Integrity of Capital Markets • Duties to Clients • Duties to Employers • Investment Analysis, Recommendations, and Actions • Conflicts of Interest Topic 2: Introduction to Alternative Investments • What is an Alternative Investment? • The Environment of Alternative Investment • Quantitative Foundations • Statistical Foundations • Foundations of Financial Economics • Derivatives and Risk-Neutral Valuation • Measures of Risk and Performance • Alpha, Beta, and Hypothesis Testing Topic 3: Real Assets • Natural Resources and Land • Commodities • Other Real Assets • Real Estate and Debt • Real Estate Equity Topic 4: Private Securities • Private Equity Assets • Private Equity Funds • Private Equity Funds of Funds • Evolution of Investing in Private Equity • Private Credit and Distressed Debt Topic 5: Hedge Funds • Structure of Hedge Funds • Macro and Managed Future Funds • Event-Driven and Relative Value Hedge Funds • Equity Hedge Funds • Funds of Hedge Funds Topic 6: Structured Products • Introduction to Structuring • Credit Risk and Credit Derivatives • CDO Structuring of Credit Risk • Equity-Linked Structured Products DURATION 200 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

The PRINCE2® Practitioner course provides delegates with in-depth knowledge of project management methodologies. In this 2-day PRINCE2® Practitioner course enables learners to tailor the PRINCE2® methodology to any given project scenario. At the end of this PRINCE2® Practitioner course, delegates will be able to do delegating tolerances Course Overview The PRINCE2® Practitioner course provides delegates with in-depth knowledge of project management methodologies. In this 2-day PRINCE2® Practitioner course enables learners to tailor the PRINCE2® methodology to any given project scenario. They will learn about various essential topics such as communication management approach, tailoring the SU process, giving Ad Hoc direction, setting up the project controls, risk management procedure, PRINCE2® quality requirements, PRINCE2® approach to plan, tailoring SB, and many more. At the end of this PRINCE2® Practitioner course, delegates will be able to do delegating tolerances and report actual and forecast progress effectively. They will also be able to properly prepare the risk management, change control approach, quality management, and communication management approaches. The PRINCE2® Practitioner enables learners to apply their acquired knowledge and obtain highly reputed jobs with upgraded salaries. Concepts covered: • Balance of justification • Create the project plan • Quality audit trail • Quality review technique • Designing a plan • Gantt chart and tailoring • Change control approach Who should attend this PRINCE2® training course? This PRINCE2® Practitioner training course is for anybody interested in the field of project management. This PRINCE2® course is also intended for anyone looking to build their knowledge of how to tailor the PRINCE2® method to workplace scenarios. Other individuals that would benefit from undertaking PRINCE2® certifications include: • Project Managers • Aspiring Project Managers • Project Board Members • Project Support Staff • Office Support and Line Managers • Product Deliver Managers • Senior Responsible Owners • Change Analysts PRINCE2® Practitioner Prerequisites: It is required that delegates provide sufficient evidence of having satisfied the prerequisites before attending the PRINCE2® Practitioner training course. Delegates must hold the 2009 or 2017 version of the PRINCE2® Foundation certification or another valid qualification such as PMP, CAPM, or an IPMA Level A-D qualification. What’s Included in this PRINCE2® Practitioner Training Course? The following is included in this PRINCE2® Practitioner course: • PRINCE2® Practitioner Examination • Pre-course material • Post-course material • PDUs • Experienced PRINCE2® Instructor • Certificate • Refreshments Course Content: Module 1: Organisation Theme: • Four Levels of Management • PRINCE2® Organisation Requirements • Project Management Team • Project Management Team Roles • Project Board • Project Assurance • Change Authority • Project Support • Communication Management Approach Module 2: Starting Up a Project (SU): • Process Overview • Feasibility Study and Mandate • Appoint the Executive and the Project Manager • Capture Previous Lessons • Design and Appoint the Project Management Team • Prepare the Outline Business Case • Project Product Description • Select the Project Approach and Assemble the Project Brief • Plan the Initiation Stage • Tailoring the SU Process Module 3: Directing a Project (DP): • Authorise Initiation • Authorise the Project • Authorise a Stage or Exception Plan • Authorise Project Closure • Give Ad Hoc Direction • Tailoring the DP Process • Theme Overview • Balance of Justification • Continued Business Justification • PRINCE2® Requirements • Contents of a Business Case • Business Case Development • Benefits Management Approach • Key Responsibilities Module 4: Initiating a Project (IP): • Agree the Tailoring Requirements • Prepare the Risk Management Approach • Prepare the Change Control Approach • Prepare the Quality Management Approach • Prepare the Communication Management Approach • Set Up the Project Controls • Create the Project Plan • Prepare the Benefits Management Approach • Assemble the Project Initiation Documentation • Tailoring the IP process Module 5: Risk Theme: • Risk Definition • Effective Risk Management • PRINCE2® Risk Requirements • Risk Management Approach • Probability/Impact Grid • Risk Register • Risk Management Procedure • Identify Step • Risk Budget • Key Responsibilities Module 6: Quality Theme: • Quality Definitions • Quality Management • Quality Planning and Control • What is Quality Assurance? • PRINCE2® Quality Requirements • PRINCE2® Quality Documentation Requirements • Quality Management Approach • Quality Audit Trail • Project Product Description • Product Description • Quality Review Technique • Quality Review Roles/Responsibilities • Quality Review Meeting • Off-Specifications and Concessions • Review Follow-Up • Quality Review Benefits • Key Responsibilities • Communication Management Approach Module 7: Plans Theme: • Dealing with the Planning Horizon • PRINCE2® Planning Requirements • Documentation Requirements • Project and Stage Plans • Team Plans and Work Packages • Plans Relationship • What is in a Plan? • PRINCE2® Approach to Plans • Designing a Plan • Delivery Approaches • Defining and Analysing the Products • Product Breakdown Structures • Product Description • Product Flow Diagram • Identify the Activities and Dependencies • Preparing Estimates • Preparing a Schedule • Documenting the Plan • Analysing Risks to a Plan • Gantt Chart and Tailoring • Key Responsibilities Module 8: Progress Theme: • Progress Definition • PRINCE2® Requirements • Progress Control • Management by Exception • Delegating Tolerances and Reporting Actual and Forecast Progress • Types of Control • Management Products and Progress Control Module 9: Change Theme: • Issue Definition • PRINCE2® Approach to Change • PRINCE2® Change Documentation • Issue Register • Change Control Approach • Change Budget • Issue and Change Control Procedure • Issue Report • Exception Report Module 10: Controlling a Stage (CS): • Activity Breakdown • Authorise a Work Package • Work Package • Review Work Package Status • Receive Completed Work Packages • Review the Management Stage Status • Report Highlights • Highlight Report • Capture and Assess Issues and Risks • Escalate Issues and Risks • Take Corrective Action • Tailoring CS Module 11: Managing Product Delivery (MP): • Accept a Work Package • Execute a Work Package • Checkpoint Report • Deliver a Work Package • Tailoring MP Module 12: Managing a Stage Boundary (SB) : • Plan the Next Management Stage • What is in a Plan? • Update the Project Plan • Update the Business Case • Report the Management Stage End • End-Stage Report • Produce an Exception Plan • Tailoring SB Module 13: Closing a Project (CP): • Prepare Planned Closure • Hand Over Products • Evaluate the Project • End Project Report • Recommend Project Closure • Tailoring CP DURATION 2 Days WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

Join us for a round table discussion with Ginger Gregory, CHRO. Age Diversity and Inclusivity: From Early Career and beyond, How do we best grow our talent? As part of the UKI Wellbeing day we’re inviting everyone to participate in one of a series of roundtable focus groups hosted by HR and Ginger Gregory, our CHRO. These sessions are current organisational challenges designed to foster open dialogue, enhance collaboration, and gather your valuable insights. This is an opportunity to connect, share experiences, and contribute meaningfully to our organisation.

Take The Forklift Training Course This Will Take You 7 Days To Complete. Enroll Now On To The Course! What is the Forklift Training Course? A forklift course is a specialized training program designed to teach individuals how to safely and effectively operate forklifts, also known as lift trucks or powered industrial trucks. Forklifts are commonly used in various industries, especially in construction, warehouses, manufacturing, and logistics, to lift and move heavy materials and goods. Course Overview: 7 Days Course | Course Fee: £220 Payment Structure: £70 deposit and £150 payment in the office Forklift Training Course Road Map Forklift operators are essential in the world of construction. They are responsible for the safe and efficient movement of heavy materials and equipment on job sites. Here are some compelling reasons to consider our Forklift Course: 01 Skill Development Operating a forklift is a specialized skill. Our course equips you with the expertise needed to safely and effectively operate these heavy machines. 02 Safety First Safety is a top priority in construction. Our course emphasizes safety practices, ensuring you’re well-prepared to handle materials and equipment without compromising the well-being of yourself and others. 03 Career Opportunities Certified forklift operators are in high demand in the construction industry. Completing this course opens doors to job opportunities and career advancement. Why Choose A Forklift Training Course? Our Forklift Course covers a comprehensive range of topics to ensure you’re well-prepared for the responsibilities of a forklift operator: Forklift Operation Learn the fundamentals of forklift operation, including controls, steering, and maneuvering. Safety Protocols Understand safety protocols and procedures for forklift operators, including load handling and maintenance. Load Management Gain expertise in safely handling and transporting various loads and materials, such as pallets, crates, and construction equipment. Site Navigation Learn how to navigate construction sites efficiently, ensuring the timely delivery of materials to the required locations. Launching Your Career With Forklift Training Course Embark on a transformative journey towards a dynamic career in material handling with our Forklift Training Course. Designed for both beginners and experienced operators, this comprehensive program focuses on safety, precision, and efficiency in forklift operations.  FAQ Forklift Training Course What is the primary focus of the Forklift Training Course at London Construction College? The Forklift Training Course at London Construction College focuses on providing comprehensive training for individuals aiming to operate forklifts in the construction industry. The course emphasizes safety, regulatory compliance, and practical skills necessary for efficient forklift operations. Who is eligible to enroll in the Forklift Training Course at London Construction College? The course is open to individuals seeking to operate forklifts in the construction sector. It is suitable for both beginners and experienced operators looking to enhance their skills and comply with industry standards. What specific topics are covered in the course curriculum? The course covers a range of topics, including forklift types and applications in construction, safety protocols, maintenance procedures, operational techniques, and specialized equipment operation relevant to the construction environment. Is the Forklift Training Course compliant with UK construction industry regulations? Yes, the Forklift Training Course at London Construction College is designed in strict adherence to UK construction industry regulations. It covers relevant legal requirements, ensuring participants are well-versed in compliance measures. Can the course be tailored to meet the specific needs of construction industry professionals? Absolutely. The course is designed to be flexible, with modules that can be customized to address the unique requirements of construction industry professionals. Whether participants work in large-scale construction sites or smaller projects, the training can be adapted accordingly. Is certification provided upon completion of the Forklift Training Course? Yes, participants who successfully complete the course receive a Forklift Operator Certification from London Construction College. This certification is recognized within the construction industry and enhances employability.

PACE was developed by Dr Dan Hughes (a clinical psychologist specialising in childhood trauma) more than 20 years ago as a central part of attachment-focused family therapy. It was created with the aim of supporting adults to build safe, trusting and meaningful relationships with children and young people who have experienced trauma. The approach focuses on building trusting relationships, emotional connections, containment of emotions and a sense of security.  PACE is a way of thinking, feeling, communicating and behaving that aims to make the child feel safe. Its four principles of communication – Playfulness, Acceptance, Curiosity and Empathy – facilitate the building of healthy, secure attachments between caregiver and child. PACE parenting is especially effective for supporting children that lack secure emotional bases. It is ideal for anyone working or living with children, especially those children in the care system Who is this course for? Anyone working with or living with children and young people. Like foster carers, adopting parents, residential carers, social workers but would also benefit parents experiencing difficulties. What will it cost? This is being developed as a video course – please contact us for prices. Face2face courses are £750.00 plus vat per session, plus travel. How will I benefit from this course? You will benefit by building safe, trusting and meaningful relationships with children and young people. What is the course content? Learn about the four principles of the model… communication- Play, Acceptance, Curiosity and Empathy with the add on of Like to make PLACE model and how to implement it…. The therapeutic needs of the children you care for… The fight flight freeze & fawn response Attachment Trauma & effects on the brain Transference/counter transference… Dysfunctional thoughts, beliefs and alternative ways of thinking… Self-help & support How are the courses delivered? Although this is being converted to a video course, it is available face2face for groups of around 15 people Is this course recognised? Yes, it is fully CPD accredited

Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. Course Overview Develop true expertise and learn every aspect of Social Media Marketing across 10 modules of interactive content such as Facebook, LinkedIn, Snapchat, YouTube and Instagram. Gain relevant and deep knowledge of social strategy, research and content from industry skills experts. Become a certified social media marketing specialist: Join over 200,000 members around the world, working for some of the world’s top companies using DMI to keep their careers and skills relevant. 81% of our members have been promoted upon completion of one of our courses and 53% have got a salary increase. Get certified with the DMI SPECIALIST digital marketing certification and become a professional digital marketer. Get world class, specialist knowledge and insight: Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. With 10 modules focused on every aspect of social media marketing, DMI Specialist is the most comprehensive Social Media Course available anywhere. Program learning outcomes and content: What Will I Learn? Get the know-how, experience and the insights to be able to work and speak with authority in this face-paced industry. In short, you’ll be a skilled digital marketer, capable of building digital marketing strategies from scratch. We’ve added 8 new soft skill lessons to give you the most industry ready certification available, anywhere. Who is this for? The DMI Specialist Social is for individuals who are responsible for social media marketing campaigns. This includes: • Digital marketing generalists • Marketing Specialists • Marketing Managers • Content creators • Social media consultants • Individuals pursuing profession in social media marketing. • Anyone who wants a career change Course Content: Social Research: Just who are your audience? What do they do, think, feel, eat, love, hate and ‘like’? And what do they think about you? Knowledge is power. And both knowledge and power are fascinating. This module gives you the research techniques to know your audience, and cultural and industry trends. Every day the very people you want to reach throw up gigantic amounts of data. Without the right tools and thinking, it’s a critical mass of meaningless banality. With the right tools and thinking, you have insight deep into hearts and souls. Delve into these tools and put them to use, including the new Google Analytics 4 platform. Social Content: Facebook kittens. Twitter debates. Instagram filters. People can’t get enough content on social media – so better content means better opportunities. So, what does your audience want to see, like and share? With streamlined planning, clever strategy and targeted scheduling, putting the right content in front of the right people is no longer a shot in the dark! Now, you can create amazing content formats that capture the attention of audiences across all social platforms. You can strategize and plan using cutting-edge tools that make your channels stand out from all the others. This module covers the various content formats across platforms, the power and practice of scheduling content and how you can bring it all together with super strategies. Facebook, Instagram and Pinterest: Facebook, Instagram and Pinterest are powerhouses of the social media world. They provide you and your brand with the chance to interact with your customers across the globe at scale. But, each of them has unique features, analytics, and quirks. The module gives you a deep understanding of how these platforms work, how to make your brand stand out in these different spaces, and why you need a spread of messaging across each to succeed. • Build an active, engaged and captive community across each channel. • Create compelling and clever ads that target your audience at the right time. • Use analytics to understand what your audience is doing. Then tweak your content to resonate in all the right ways. • Master the key features of each channel to advertise, strategize and optimize. • Manage each platform so you get the best reach and results. • Reach billions of social loving people every day! Twitter: Twitter marches to its own drum in the social media world – less post and wait, more what’s happening right now. It’s a platform that allows your audience to see, report and comment on world events in almost real-time. It’s also a place where the audience is young, wealthy and educated. Twitter literally challenges you to be ‘more clever’, and this module shows you how. • What a successful Twitter account looks and acts like. • How to use Twitter Ads Manager to advertise effectively. • The right Twitter Ad format for your campaign. • Using Twitter Analytics to react and connect better. • How to create more Tweet-friendly content – snappy, shareable and short. • When to post for maximum impact and engagement. LinkedIn: This module will introduce you to the platform and show you how to use features such as Company pages and Showcase pages, to create a stellar presence for your company – and gain a deep understanding of what that means on LinkedIn. You will understand the unique advertising features and content formats on offer such as Text ads, Sponsored ads, Sponsored InMails, Display ads, and the aptly named Dynamic ads. See what best practice means on this platform, strategize like a CEO and measure the effectiveness of your campaigns. Linkedin can be a tricky platform to master as the tone is hard to crack. But do Linkedin well and your competitors will be scrambling to copy you! You’ve got this – because we do. YouTube & Social Video: YouTube because you have eyes to see. And a picture speaks a thousand words – and this being social, should inspire a few thousand too. Social video is one of the most awesome tools in your new bag of digital tricks. And video is no longer the preserve of guys with film study degrees. This superpower is now yours, and here we give you all the tech and thought basics to make it happen, including how to set up and manage a YouTube channel and create strategies that don’t treat creativity like a buzzword. Learn how video sits within the rest of your mix across platforms, build your online audience and use advertising and analytics for visual campaigns that mesmerise. • Set up and manage a dynamic YouTube channel. • Get creative with social video strategies that engage and convert. • Learn how video sits within the rest of your social media mix. • Build and develop your online audience in a way that benefits your brand. • Use advertising and analytics to deliver mesmerizing visual. Social Apps: If you’re looking to create a buzz online, then social apps are the place to be. Think fun, engaging, and ‘out of the box’ as that’s what these platforms are made for and audiences flock to them (particularly a young demographic). Discover how to use TikTok, Snapchat, WeChat, WhatsApp, and Twitch to tune into your audience effectively. Take a dive into features and understand how to manage content to make the most of everything you post. You’ll also understand how to advertise on the apps that suit your brand. Plus, take inspiration from the best by seeing what campaigns worked and why, so you can TikTok your way to social success. Social Commerce and Affiliate Marketing: With so many eyes on social media, it pays (literally) to know how to market and sell your products online. Social commerce happens when an astute marketer combines the best of social media with the best of e-commerce. You’ll explore the ins and outs of social commerce along with how to create a successful online shop. The latest tactics and tools will be covered so you can make social buying seamless from the first click to the last. You’ll also explore how to optimize paid commerce activity – including cart abandonment – to get the best results. Looking for a way to earn extra money while you grow? Use your social media to tap into affiliate marketing – a great way to earn commission by promoting another company’s products or brand you admire. When it comes to influencing, social media allows you to think BIG. Tap into the world of social influencers by connecting and collaborating with people that think like you. Or reach out to your influencer crush and shine a light on your brand by getting into their social feed. Social Customer Service: One of the best dynamics of social media is how it manages to be collective – the thoughts of billions – yet also personal (it’s about what I ‘like’). This leaves scope for important personal interaction – meaning social customer service is an opportunity for your brand to stand out. This module examines the customer experience. It looks at how to break your audience down into buyer personas so you know them better – and so serve them better. It shows you which platforms do service best and how. Need a social customer service strategy? – no problem. Want to understand how to manage social customer service effectively? – that’s easy. Not sure how to measure and analyze customer service performance? – well, you will now! This module focuses on your customer’s happiness so you can build a contented online community. An audience that feels connected to your brand, so they’ll tell everyone else how great it really is. Social Strategy: So, you have the skills, tools, followers, know-how, tech, smarts and big ideas. Now learn to tie it all together with cutting-edge social strategies practiced by the world’s leading brands. And work out how your social offering sits with – or carries – the rest of your marketing mix. Here we look at planning a dynamic social media strategy that works for you. We dive into setting objectives and social KPIs so you know what you want and can track how you’re getting there. Social media and content production budgets are also explored so you put your money in the places that work, rather than those that don’t. Turn your social media dream into a reality by crafting a social strategy that lets you and your brand sparkle. DURATION 8-10 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

IOSH Working Safely incorporating Workshop H&S Essentials

An inspiring practical day learning Gell printing textiles skills with textiles artist Sue Cooper.