1191 Courses

Intercultural Competence (In-Person) In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Getting Started Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile Summary and Next Steps

About This Course:  Our Level 3 Deliverer of Conflict Management Course is tailored for individuals aspiring to become trainers in the security industry. It's designed for those proficient in basic lesson planning, presentation, and classroom delivery, with a keen understanding of security sectors like SIA Security, Door Supervision, or CCTV Public Surveillance. Entry Requirements: Candidates must be 18 and possess teaching qualifications such as Level 3 AET or Level 3 PTLLS. Course Assessment: Assessment involves demonstrating and submitting a portfolio assignment upon course completion. Course Cost: The Level 3 Deliverer of Conflict Management Course costs £300.00, with no hidden fees. Book Now: Secure your spot by booking over the phone at 02071937669 or 01615194328 or online via full payment or deposit. Visit our offices or send a cheque or bank transfer to Learn More Academy Ltd. Corporate Booking: Discounts are available for group bookings. Contact us for more information. Have Questions? Contact us at 02071937669 or 01615194328, or email us at training@learnmoreacademy.co.uk. Our dedicated staff are here to assist you.

This course is for learners gain an awareness of the causes and effects and identify signs and symptoms of Epilepsy, lifestyle issues associated with Epilepsy and plan effective levels of care for people.

Grateful Leadership (In-Person) Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?

Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile

Grateful Leadership: In-House Training Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?

Refund Policy About this event 1 hour 30 minutes Mobile eTicket Full Moon Candle Lit Sound Journey & Gong Bath. FRIDAY 4th of August 7.30pm - 9.00pm Come and join us for a deeply meditative and immersive sound journey and gong bath experience with Robin Freeman. These sessions provide a safe space where you can come to relax, unwind, and just let go… An opportunity for self-healing, and for restoration of mind, body, and soul. Every session is a unique experience, and each week we work with different themes, directions, and intentions. As this particular session falls within the magical full moon phase, we will be focusing upon this. The full moon is a perfect opportunity to let go of anything that no longer serves us. It is a time for release. Together we can let go of any unwanted burdens that we are carrying, to make way for exciting new opportunities and experiences to emerge. ABOUT MY SOUND JOURNEY & GONG BATH SESSIONS. I work with a wide variety of healing instruments and tools that have been very carefully selected from many different countries around the world. When combined, these can directly and positively affect mood, brain waves, the nervous system, and body chemistry, with fantastic and profound results. The sounds and vibrations that are created in these sessions stimulate the body to recreate its own harmonic frequency and help produce the alpha waves that are present within our brains whilst in a state of deep relaxation. All you need to do is come along, lay down, and relax, as I guide you along a deeply meditative journey. These sessions can help with issues such as stress, anxiety, sleep disorders, depression, digestion, chakra realignment and energy flow. They also create a perfect opportunity to set new intentions or release any burdens that you no longer wish to carry. The average Human being consists of approximately 60 – 70% water. Water serves to conduct sound waves. During a sound journey these sound waves and vibrations create ripples that gently reverberate over and over. These circulate around and through-out the entire body to calm, relax and soothe. As a result of this it is common for the heart rate to slow down, the blood pressure to drop, and the breath to become calm, peaceful, and return to its natural rhythm. Once the session ends, it is common for attendees to feel very relaxed and then enjoy a lovely deep sleep that night, followed by a feeling of refreshment once you awaken the next day. During these sessions I use several very special gongs. These have been carefully chosen and induce a holistic resonance in the body and a spontaneous meditative state in the mind, resulting in a sense of expanded awareness and wholeness. This is both restorative and healing. It is just what our body, mind and soul needs to restore, refresh and revitalise. VENUE. Namrata Yoga Studio (Inside the large Bad Hand Coffee building), 7 Norwich Road, Bournemouth , BH2 5QZ. (Google maps). Come along and enjoy a warm welcome within our beautifully warm, cosy, candle lit venue, and treat yourself to some well-deserved 'you time'. ADVANCED BOOKING IS ESSENTIAL. IMPORTANT DETAILS. *** Please arrive by 7.25pm (just 5 minutes before we are due to begin). This is when we open our doors to welcome everyone in. Please try to avoid arriving excessively early as you will have to wait outside until the doors open. This is because we will be busy preparing the venue for the session and are unable to let anyone inside until we are ready. Once we start our session at 7.30pm the door must be closed and locked to prevent any disturbances. We are unable to let people enter after the session has begun. This is only fair to everyone already inside. Thank-you for understanding. *** WHAT TO BRING. Comfy clothing, a pillow or something nice and comfy to rest your head upon, and some water to drink. You are also welcomed to bring anything else with you so that you are as comfortable as possible during our session. We provide yoga mats, blankets, and weighted eye masks for everyone attending. Please feel free to bring an extra yoga mat or blanket to lay on top of if you would like some extra comfort (we do supply yoga mats, but you are welcome to bring your own along too if you like). It is important that you are as comfortable as possible during this session, so please do feel free to bring whatever you need. Anyone who is unable to lay at floor level is welcome to bring a folding recliner chair or similar. ADVISORY INFORMATION & DISCLAIMER. - Gong baths are not advised for pregnant women during the first trimester. - It is not advised to attend if you have ever had a stroke. - It is not advised to attend if you have any psychological or psychiatric conditions. - It is not advised to attend if you have ever had brain injuries or brain surgery. - It is not advised to attend if you suffer from severe osteoporosis. - Please do not attend if you are under the influence of any recreational or psychoactive drugs or alcohol. - We will be laying on yoga mats placed on the floor, so if you want any extra comfort, please do feel free to bring your own yoga mat or anything else to double up with (or anything else that is soft that you would like to lay upon). - If you are unable to lay upon a yoga mat at floor level, you are welcome to bring a reclining camping chair or similar. - It is advised to bring a pillow or comfortable cushion to rest your head upon, a blanket, and some water to drink. Bring whatever you need for maximum comfort during the session. - It is advised to wear comfortable clothing. - If in any doubt about attending these sessions, please consult your doctor or health care professional in advance.. - We do not accept any legal responsibility for any personal injury or other loss arising from the attendance of this session and the use of sound healing, Gongs, vocal or any other form of instrument being used by ourselves. If you have reason to believe that these objects and the sounds that they make may cause any discomfort, pain, or injury, please do not attend. By attending this session you agree to have understood the information provided to you. By attending this session you hereby release the listed business (Sacred Sound Healing and Robin Freeman) from any and all liability, negligence, or any other claims arising from or in any way connected with your participation. REFUNDS & CANCELLATIONS. We are unable to offer a refund for your booking or transfer it to an alternative date unless you contact us via email at least 48hrs prior to the event date. Email: info@sacredsoundhealing.co.uk If you are unable to attend, you are welcome to pass your booking on to someone else. Please ask this person to notify us that this has happened when they arrive.

Refund Policy Refunds up to 7 days before event About this event 1 hour 30 minutes Mobile eTicket REJUVENATE & ENERGY BOOST Candle lit SOUND JOURNEY GONG BATH -Southbourne. SUNDAY 23rd of July 7.30PM - 9.00PM Come and join us for a deeply meditative and immersive sound journey and gong bath experience with Robin Freeman. These sessions provide a safe space where you can come to relax, unwind, and just let go… An opportunity for self-healing, and for restoration of mind, body, and soul. Every session is a unique experience, and each week we work with different themes, directions, and intentions. During this particular session we will be focusing upon gifting ourselves with a well-deserved energy boost and some much-needed rejuvenation. After this session you will head home and enjoy a lovely deep sleep. When you awaken the next day, you will be feeling fantastic, full of energy and ready for an amazing new day, followed by a really productive new week ahead. ABOUT MY SOUND JOURNEY & GONG BATH SESSIONS. I work with a wide variety of healing instruments and tools that have been very carefully selected from many different countries around the world. When combined, these can directly and positively affect mood, brain waves, the nervous system, and body chemistry, with fantastic and profound results. The sounds and vibrations that are created in these sessions stimulate the body to recreate its own harmonic frequency and help produce the alpha waves that are present within our brains whilst in a state of deep relaxation. All you need to do is come along, lay down, and relax, as I guide you along a deeply meditative journey. These sessions can help with issues such as stress, anxiety, sleep disorders, depression, digestion, chakra realignment and energy flow. They also create a perfect opportunity to set new intentions or release any burdens that you no longer wish to carry. The average Human being consists of approximately 60 – 70% water. Water serves to conduct sound waves. During a sound journey these sound waves and vibrations create ripples that gently reverberate over and over. These circulate around and through-out the entire body to calm, relax and soothe. As a result of this it is common for the heart rate to slow down, the blood pressure to drop, and the breath to become calm, peaceful, and return to its natural rhythm. Once the session ends, it is common for attendees to feel very relaxed and then enjoy a lovely deep sleep that night, followed by a feeling of refreshment once you awaken the next day. During these sessions I use several very special gongs. These have been carefully chosen and induce a holistic resonance in the body and a spontaneous meditative state in the mind, resulting in a sense of expanded awareness and wholeness. This is both restorative and healing. It is just what our body, mind and soul needs to restore, refresh and revitalise. VENUE. The Amethyst Cave, 181 Seabourne Road, Southbourne, Bournemouth, BH5 2HH. (Google maps). Come along and enjoy a warm welcome within our beautifully warm, cosy, candle lit venue, and treat yourself to some well-deserved 'you time'. ADVANCED BOOKING IS ESSENTIAL. IMPORTANT DETAILS. *** Please arrive by 7.25pm (just 5 minutes before we are due to begin). This is when we open our doors to welcome everyone in. Please try to avoid arriving excessively early as you will have to wait outside until the doors open. This is because we will be busy preparing the venue for the session and are unable to let anyone inside until we are ready. Once we start our session at 7.30pm the door must be closed and locked to prevent any disturbances. We are unable to let people enter after the session has begun. This is only fair to everyone already inside. Thank-you for understanding. *** WHAT TO BRING. Comfy clothing, a pillow or something nice and comfy to rest your head upon, and some water to drink. You are also welcomed to bring anything else with you so that you are as comfortable as possible during our session. We provide yoga mats, blankets, and weighted eye masks for everyone attending. Please feel free to bring an extra yoga mat or blanket to lay on top of if you would like some extra comfort (we do supply yoga mats, but you are welcome to bring your own along too if you like). It is important that you are as comfortable as possible during this session, so please do feel free to bring whatever you need. Anyone who is unable to lay at floor level is welcome to bring a folding recliner chair or similar. ADVISORY INFORMATION & DISCLAIMER. - Gong baths are not advised for pregnant women during the first trimester. - It is not advised to attend if you have ever had a stroke. - It is not advised to attend if you have any psychological or psychiatric conditions. - It is not advised to attend if you have ever had brain injuries or brain surgery. - It is not advised to attend if you suffer from severe osteoporosis. - Please do not attend if you are under the influence of any recreational or psychoactive drugs or alcohol. - We will be laying on yoga mats placed on the floor, so if you want any extra comfort, please do feel free to bring your own yoga mat or anything else to double up with (or anything else that is soft that you would like to lay upon). - If you are unable to lay upon a yoga mat at floor level, you are welcome to bring a reclining camping chair or similar. - It is advised to bring a pillow or comfortable cushion to rest your head upon, a blanket, and some water to drink. Bring whatever you need for maximum comfort during the session. - It is advised to wear comfortable clothing. - If in any doubt about attending these sessions, please consult your doctor or health care professional in advance.. - We do not accept any legal responsibility for any personal injury or other loss arising from the attendance of this session and the use of sound healing, Gongs, vocal or any other form of instrument being used by ourselves. If you have reason to believe that these objects and the sounds that they make may cause any discomfort, pain, or injury, please do not attend. By attending this session you agree to have understood the information provided to you. By attending this session you hereby release the listed business (Sacred Sound Healing and Robin Freeman) from any and all liability, negligence, or any other claims arising from or in any way connected with your participation. REFUNDS & CANCELLATIONS. We are unable to offer a refund for your booking or transfer it to an alternative date unless you contact us via email at least 48hrs prior to the event date. Email: info@sacredsoundhealing.co.uk If you are unable to attend, you are welcome to pass your booking on to someone else. Please ask this person to notify us that this has happened when they arrive.

Our self-leadership and executive development programme can be fully ITA SDS funded supporting leaders and business owners and creating a growth plan. SDS INDIVIDUAL TRAINING ACCOUNTS (ITA) Rely On Our Team for Your Executive Development The Power Within Training offers unrivalled executive development training for go-getters and self-starters throughout England and Scotland. Did you know that approximately 55% of people making their living in sales don’t have the right skills to be successful? Good sales skills are some of the rarest and most sought-after skills in the workforce. Whether you’re running a business, looking to progress further in your career or want to sharpen your skills before returning to work, our self-leadership training will help you develop the skills you need to succeed. After completing our executive development training, you’ll have a sales mindset and the skills to secure your ideal role, perform better, and utilise high-payoff action-planning techniques. Don’t hesitate to contact us to learn more information. OUR TRAINING SOLUTIONS What is Self-Leadership Executive Training? Self-Leadership Development Our self-leadership development course was designed to give you total control of your career, business, and professional life. Most professionals will spend more than 80% of their time at work or in business. We’ve structured our executive training to help those looking to enhance their career prospects or business success by taking advantage of our unique Motivational Intelligence seven steps to success framework. The seven-step success system will take you through a journey of self-discovery, self-awareness, and self-development, which enables you to understand the barriers and self-limiting obstacles that have been holding you back. The Power Within’s self-leadership training will guide you through overcoming these barriers and eliminating them from your life. If you are looking to stand out from the crowd and build a career or business you can be proud of, then this live classroom-based programme is definitely for you. Benefits of Self-Leadership Development The self-leadership training has been designed from the ground up to inspire, guide, and develop you into not only achieving your goals but being able to measure success in your career, help you find your dream job, and help make an immediate impact in everything you do. Completing our executive leadership development course will allow you to utilise emotional intelligence to get the best of your team while focusing on clear values and principles that increase your overall success and profitability. Working on your self-leadership skills will grant you greater insight into the factors hindering or impacting your success while giving you the tools to make decisions and get into action. Here are some additional benefits of our self-leadership training: Build Awareness – When you’re a leader, you must inspire and motivate people to achieve and go after the bigger picture for your organisation. You’ll need an effective and flexible leadership style to ensure your team succeeds. We’ll help you discover your leadership style and how you can use it effectively to the advantage of your business. Increase Team Engagement, Motivation, and Accountability – How can you expect your team to behave if you’re no longer motivated to succeed? The Power Within will give you the tools to keep striving toward success while ensuring your business is focused and motivated. Cultivating a High-Performance Culture – The right high-performance culture installs peak performance into every team member. Through our executive development, you’ll be able to help each reach their targets while they look for ways to improve constantly. Develop Strategic Skills – We’ll help you develop leadership skills and self-improvement goals, allowing you to introduce changes to your business based on your guiding visions while encouraging others to share the same vision. If you are looking to stand out from the crowd and build a career or business you can be proud of, then this live classroom-based programme is definitely for you. What Are the Key Skills Learned from Executive Development Training One of the first sets of vital skills for self-leadership you’ll learn is the ability to stop, step back, and reflect on the things that trigger us to react. When we react, we’re being controlled by the trigger. Another skill we’ll help instill is to consider intention. Intention is important to us, such as our values and what we’re trying to achieve. When you become intentional, you start to live a life of choice. Self-leadership and executive development are a journey. The more self-leadership we attain, the more successful we’ll become. The more successful we become, the more self-leadership we need. Here are some additional critical skills you’ll learn from our self-leadership training: Self-Awareness – It’s vital to hone your ability to see yourself as clearly as you are. This skill takes dedication, introspection, and mindfulness. Also, a dose of self-awareness helps with self-control, self-confidence, and feelings of validation. Overall, you should be open to critique and accountability. Goal Setting – A good self-leader must be proactive in not only identifying their goals but how to reach those goals in a manageable manner. Our executive development training will teach you how to break down a larger goal into more attainable steps to avoid burnout while helping you celebrate smaller milestones. Self-Motivation – A classic way to handle self-motivation is to divide long-term goals into smaller, more attainable ones. This optimization means recognising what about the goal that appeals to you, then forming a strategy that aligns with your strengths and values toward that goal. Constructive Thought Patterns – Through our leadership skills and self-improvement course, you’ll be able to review your performance and assess your intentions and effectiveness while providing an opportunity to ensure your strategies are geared towards success. This is done by focusing on improving strengths and the mental imagery of yourself that recognizes your capacity to grow, develop, and change. Self-leadership training teaches you to see yourself as having the ability to create, improvise, innovate, and adapt. OUR LIVE WORKSHOPS ARE BACK What’s Covered in Our Executive Development? Self-Leadership "It's a mindset thing" When you undergo our self-leadership training, you’ll experience several modules designed to allow your conscious and subconscious belief systems to work together for a predetermined goal or set of outcomes. Self-leadership is one skill that will significantly impact your career, team, and even your life’s happiness. Our executive leadership development course promotes bold and powerful decisions to get you back into the driver’s seat of your life and make the best of each day by setting goals, shifting your mindset, and finding your purpose. During each module, we’ll work with you and help you design and deliver your team leadership programmes catered to your team and your business dynamic. Our goal is to allow you to evolve into a bigger and better leader. Here are some of the modules in our self-leadership training: Unleash Your True Potential Create Your Personalised 7-Step Success Framework Peak Performance and Self-Mastery Growth Mindset and Mindset Performance The Power of Feedback Taking Back Control of Your Personal & Professional Journey Goal Setting & Defining If you are looking to stand out from the crowd and build a career or business you can be proud of, then this live classroom-based programme is definitely for you. Discover Who’s Leading Our Self-Leadership Training James Fleming, the co-creator of The Power Within, will lead your self-leadership training. James founded The Power Within with his wife, Enas Fleming. They wanted to inspire people around the world to think better, be better and achieve more. James believes that everyone can be whatever they set their minds to. Founding The Power Within allowed James to turn that deep knowledge into a business that helps others think bigger, better, and achieve more daily. He strives to give leaders the tools and knowledge to achieve their full potential while increasing their self-confidence and self-belief through Motivational Intelligence Revolution. James wants to support today’s businesses to become tomorrow’s leaders. Course Overview Our self-leadership development course is a quick-paced training that is between eight and twelve hours in length. After you attend the face-to-face workshops, you’ll be given access to our online self-leadership training portal. This allows you to continue your journey of self-development by ensuring you’ll always have a system and process to fall back on when you need it. One of the best parts of our executive development course is that you receive this information fully funded. Even if you aren’t eligible for funding, you can still invest in this course and begin a new chapter of professional development for yourself. Elevate yourself if any of our eligibility requirements apply and you early less than 22,000 a year.

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain