140 Courses

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Customer Service Essentials 1 Day Training in Dumfries

Customer Service Essentials 1 Day Training in Livingston

Customer Service Essentials 1 Day Training in Wrexham

Customer Service Essentials 1 Day Training in London

Customer Service Essentials 1 Day Training in Dundee

Customer Service Essentials 1 Day Training in Caernarfon

Customer Service Essentials 1 Day Training in York

Customer Service Essentials 1 Day Training in Luton