Name: Emotional intelligence 1 Day Training in Heathrow
Price: 595 GBP
Availability: InStock

Bromley

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Mangates

Conflict Management

Conflict Management 1 Day Training in Bromley

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Bromley

Master Business Networking in Just 1 Day - Join our Workshop in Bromley

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give your participants the tools needed to host a great event. They will touch on planning and administrative techniques that will give them the confidence to run an engaging event that will leave a positive and lasting impression on each attendee.
With our Event Planning workshop y,our participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set you will be provided the details to pull off a successful event.
Target Audience:
Anybody who is interested in learning Event Planning Skills
Learning Objectives:
By the end of the course, participants will be able to understand:
Types of Events
Brainstorming
Types of Entertainment
Support Staff
Technical Staff
Vendors
Finalize the Plan
Administrative Tasks
Get Organized
Post Event Activities
Wrapping Up
Agenda:
Module One: Types of Events
Awards
Charity
Conferences and Seminar
Holiday
Case Study
Module One: Review Questions
Module Two: Brainstorming
Determine the Event’s Purpose
Determine a Theme
Write Down & Review Ideas
Determine a Date
Case Study
Module Two: Review Questions
Module Three: Types of Entertainment
Games
Activities
Speakers
Performers
Case Study
Module Three: Review Questions
Module Four: Support Staff
Security
Valet
Wait Staff
Clean up Crew
Case Study
Module Four: Review Questions
Module Five: Technical Staff
Visual Technician (lighting)
Media Technician (website, Facebook, etc.)
Audio Technician (Sound)
Specialized Electrical Equipment Technician (for performers)
Case Study
Module Five: Review Questions
Module Six: Vendors
Food
Equipment
Decorations and Furnishing
Photography/ Video
Case Study
Module Six: Review Questions
Module Seven: Finalize the Plan
Venue
Registration
Entertainment
Cuisine and Decor
Case Study
Module Seven: Review Questions
Module Eight: Administrative Tasks
Create a Budget
Branding and Marketing
Insurance and Permits
Contracts (for event staff, entertainment, rentals, and vendors)
Case Study
Module Eight: Review Questions
Module Nine: Get Organized
Form a Team
Timeline
Checklists
Backup Plans
Case Study
Module Nine: Review Questions
Module Ten: Post Event Activities
Survey
Share Media (photos and video)
Send Thank you Notes
Start planning the Next Event!
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

The Ultimate Guide to Event Planning - 1 Day Workshop in Bromley

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy, and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools will empower those who act out their anger in negative ways to gain better control of their anger and their lives and use it as a tool to motivate and empower them to affirm their integrity or boundaries. The program will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.
Learning Objectives:
By the end of this training course participants will be able to:
Understand both the “Right” skill set and mindset needed to properly manage their anger.
Learn to communicate angry feelings assertively and in ways that will take into account the needs of others.
Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
Use practical techniques to properly handle anger in others.
Agenda:
Module 1: Anger Anatomy:
Is anger good or bad?
Five famous myths about anger
Having the “Right Mindset” for managing anger
Physical effects of anger
Module 2: The Anger Management Skill Set:
Having the “Right Skill Set” for managing anger.
The 4 deep sources of anger.
The assertive statement to communicate anger.
Rules of assertive behavior.
Module 3: The Anger Management Process:
My personal anger assessment – Self-assessment.
A four-step process to effectively express your anger.
Module 4: Handling Anger in Others:
The importance of listening.
Summarizing and reflecting back on what was said.
Reflecting emotions and reframing statements.
Three-step technique for handling anger in others.
Target Audience:
Anybody who is interested in learning Anger Management Skills.
Prerequisites:
None

Anger Management

Anger Management 1 Day Training in Bromley














The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Bromley

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. The participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer workshop will provide the participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Learning Objectives:

Plan and organize professional presentations
Develop your own natural and relaxed communication style
Learn to sell your ideas with clarity and force that inspires others
Create an open, inclusive and stimulating learning environment
Approach challenges in a way that leads to victories and success for participants
Coach and develop participants to empower them and lead them to continuous improvement

Agenda:

Module One: Understanding Training and Facilitation
What is Training?
What is Facilitation?
Identifying Appropriate Situations for Each

Module Two: Gathering Materials
Identifying Participant’s Needs
Reviewing the Materials
Identifying and Resolving Gaps

Module Three: Creating a Lesson Plan
Planning for the Basics
Adding Slack Time
Creating a Plan B
A Take-Home Template

Module Four: Choosing Activities
Types of Activities
Creating a Tickle Trunk
What To Do When Games Go Wrong

Module Five: Preparing for the Workshop
Creating a Materials List
Gathering Participant Information
Setting up the Physical Location

Module Six: Getting off on the Right Foot
Greeting Participants
Being Prepared
Using Icebreakers

Module Seven: Delivery Tips and Tricks
Using Visual Aids
Creating Supporting Materials
Gauging When It's Time For A Break

Module Eight: Keeping it Interactive
Encouraging Discussion
Using Group Work
The Power of Post-It Notes

Module Nine: Dealing with Difficult Participants
The Ground Rules
Challenges and Solutions
Handling Interruptions

Module Ten: Tackling Tough Topics
Tough Stuff to Watch Out For
Adjusting Your Material for a Sensitive Issue
Dealing with Sensitive Issues in the Workshop

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Train-The-Trainer Skills.

Train-The-Trainer 1 Day Training in Bromley


Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

This training is aimed at helping hiring managers understand the concepts behind delivering a sound recruitment campaign: What are they trying to achieve, why and how?

Course Contents:

Improve the recruitment skills of the managers within your organization to help build effective teams

Recruitment is a crucial factor in the success of any business. All organizations are defined by the employees within it, so ensuring you employ the right staff at the right time is critical to your success. Aside from this, it is important that the people responsible for recruiting within the business are focused on ensuring they follow legislation and best practice to avoid any potential embarrassment or costly litigation.

This course materials will provide you with everything you need to effectively develop the skills of hiring managers within your organization. They will be taken through the full process of recruitment; developing a wide understanding of the requirements of an effective recruitment campaign in order to help them provide a robust approach to recruitment that helps secure the right candidate for the role.

Why is taking this recruitment skills training a good idea?

Well, just imagine if you were better able to:

Present the company as a professional organization that anyone would want to work for.
Consider legislation and best practice to ensure the recruitment process is fair, robust and fit for purpose.
Create a positive work environment through the introduction of employees that have a range of skills and experience.
Provide a fair assessment and selection process that identifies the best candidate and demonstrates evidence.
Improve their behavioral and situational questioning skills to make interview conversations effective.
Simply apply core recruitment skills, for overall organizational success.
Ultimately this training allows you to develop a managers approach to recruitment, making them better able to effectively recruit the right employees for a role and consequently assist the organization in meeting its business targets.
This Recruitment Skills training will help you to develop your recruitment skills and ensure they are able to effectively attract the best employees into the organization. You will learn how to manage the recruitment process from end to end, managing the relationship with the candidate effectively, performing effective assessment and selection with evidence to support it – all while selling the role and organization.

Course Topics:

Aims of a Recruitment Campaign – Defining what we want to achieve from a recruitment campaign. To ensure we identify the best candidate for the role, minimize the time spent on recruiting, while keeping within legislation requirements. This includes a review of the key tasks required throughout a recruitment campaign.

Recruitment as a Manager’s Responsibility – Identifying the challenges, concerns and benefits of being a hiring manager. Looking at how to overcome any issues or fears the manager may have and establishing the key components of an effective recruitment campaign. This includes a review of a to-do list of recruitment responsibilities.

The Law and Best Practice – An overview of the legislation for equality, how this affects recruitment and how to ensure individuals are neither discriminated against or overlooked. Ensuring the recruitment campaign is fair, robust and fit for purpose, catering for all needs and that evidence is maintained at every stage to demonstrate compliance.  Highlighting the difference between best practice and the law.

Defining the Role – Starting the recruitment process off on the right foot by effectively defining the role through the Job Description and Person Specification – setting the basis for making the process fair, robust and fit for purpose. Including our organizational values within this framework.

A Brief History of Interviewing – A review of how recruitment has progressed. Looking at; Recruiting for the ‘right fit’, Competency Based Recruiting and Value Based Interviewing. Exploring the benefits and pitfalls of each and how to ensure we use the right approach.

Making Improvements Without Increasing Workload – Including value related behaviors in the person specification that helps ease the recruitment process and helps improve your ability to select the person with that best suits the role.

Advertising – Attracting Candidates – Creating a good job advert that is tailored to the role and the target audience. Being able to sell the role while being honest and fair.

Assessment and Selection – Establishing the importance of this part of the process while identifying the best type of assessment methods for different roles. Highlighting the importance of gathering evidence throughout assessments.

Telephone Interview – Identifying the benefits of telephone interviews, when to use them and how best to approach the task. Includes a telephone interview template.

The Interview – Determining what you want to get out of an interview. Includes the key components below.

Interview Preparation – The main elements to cover prior to running an interview

The WASP Technique – A clear interview structure, explained in detail

The key elements of an interview  Explaining the Role, Work History etc.

Interview Questions – An understanding of the general questions you should ask, moving on to Structured, Competency based questions that focus on Behavioral and Situational questions. Exploring these with an in-depth activity.

Selling the Opportunity and the Organization – Developing an approach to appealing to the candidate and showing the organization in a good light. Making the candidate want to work for you.

Closing Questions and Parting – Asking vital questions that will determine the deal breakers for the candidate and ensure both you and the candidate leave the interview knowing all the facts.

Capturing the Evidence – Ensuring you have delivered a fair and effective interview by gathering relevant data and including this in your interview notes.

Getting the Most Out of an Interview – An activity that provides participants with the opportunity to test their ability to identify key data from an interview and assess a candidate's suitability for the role. establishing any discrepancies, contradictions or issues during interviews with candidates.

This Recruitment Skills course is interactive and engaging with activities and exercises throughout.

Course Feature:

At the end of this recruitment skills training, you will be able to:

Describe the concepts behind delivering an effective, fair and robust recruitment campaign that is fit for purpose
Define best practice and the legislation surrounding recruitment
Explain the options available when running a campaign
Confidently make independent recruitment decisions
Effectively recruit, assess, filter and place candidates

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Recruitment Skills.

Recruitment Skills 1 Day Workshop in Bromley

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Bromley

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Time Management 1 Day Training in Bromley

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
Course Contents:
Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.
Course Topics:
Qualities of an Effective Leader – Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.
Leader or Manager? – Establishing the difference between the two and comparing themselves to those qualities.
That Vision Thing – Making the business vision ‘live’ for the team by answering key questions.
Developing Your Team Goals – Reviewing an action plan that develops clear goals for their team based on the business vision.
Motivation – Determining the ‘Why’ for their staff and developing an understanding of emotions in a business context.
What Motivates? – Looking at specific motivators for individuals and understanding that everyone is motivated by different things.
Being Consistently Different – Going against popular leadership theory and identifying that each staff member needs to be treated differently.
Dealing With Difficult Team Members – Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that ‘difficult’ behavior sometimes has its benefits.
Coaching – Using a simple method of coaching, including action plans.
Three Key Skills of Coaching – Looking at the skills required to be an effective coach.
Instant Results Coaching – Coaching in a hurry!
Can Do Coaching Practice – Putting the learning into practice
Course Feature:
By the end of this training you will be able to:
Explain the qualities of an effective leader
Benchmark themselves against those qualities and develop actions to improve
Explain the difference between leading and managing
Explain the value of sharing the business vision with the team
Develop team goals based on the business vision
Motivate their staff by understanding their drivers and developing actions to support them
Deal with difficult staff members
Challenge staff in a meaningful and effective way
Coach staff effectively using a simple process
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in Learning Effective Skills to Lead a Team.

Leading Effective Teams 1 Day Training in Bromley

Leading Effective Teams 1 Day Workshop in Bromley

Heathrow

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Heathrow

Emotional intelligence 1 Day Training in Heathrow

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Business people who know grammar judge others based on their correct (or incorrect) usage.&nbsp;Be the professional who is able to be clear and correct in writing.Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.Attendees Will Be Able To:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Know the Parts of Speech and their correct uses;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be able to create Plurals and Possessives accurately and with certainty;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create original email / documents to employ newly-learned class material.</li></ul>&nbsp;Online Format&mdash;Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.Christina Vargas

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

General Admission

Grantham

Driver CPC - 1 Day Periodic 7 Hour CourseThe Compliant Driver and Safe Loading of VehiclesJoin us for an informative day at&nbsp;Total Compliance&nbsp;in Grantham, Lincolnshire. This in-person event focuses on key aspects of being a&nbsp;compliant driver&nbsp;and ensuring the&nbsp;safe loading of vehicles. Our course is designed to enhance your skills and knowledge to keep you and others safe on the road. Don&#39;t miss out on this opportunity to improve your driving practices!

Driver CPC - 1 Day Periodic 7 Hour Course
The Compliant Driver / Trailer Checks and 3rd Party Trailers
Join our online course from Total Compliance, designed to build your expertise in being a compliant driver and conducting essential trailer check.
Driver Compliance: Understanding the responsibilities and legal requirements for maintaining compliance on the road.
Trailer Checks: Conducting thorough pre-use and post-use trailer inspections to ensure safety and efficiency.
3rd Party Trailers: Best practices for managing and operating third-party trailers, including checks, handling procedures, and risk mitigation.
Don't miss out on this opportunity to improve your driving practices!

Please review our Terms and Conditions for more information.

Total Compliance 

Police Driving

Certificate in Emergency Response Ambulance Driving (CERAD)

Drink Driving Rehabilitation Course (DDR)

Practical Driving

Manager CPC

Driver CPC

Driver CPC - 1 Day Periodic 7 Hour Course - The Compliant Driver / Trailer Checks and 3rd Party Trailers - ONLINE

Chelmsford

Stratford

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
The need for a temporary works co-ordinator
The day-to-day roles of others involved in the temporary works procedures
Risk assessments and method statements
Best procedures as stated in BS 5975:2019
Course Content:
The content covered by the CITB course includes:
Various groups and types of Temporary Works
Case studies, procedures and policies of Temporary Works
BS5975:2019
CDM Regulations
Legislation and relevant Codes of Practice
Register for Temporary Works, design requirements and checks
Standard solutions and guidance design documents
Temporary works Co-ordinator – job role and responsibilities
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Coordinator (TWC) - 2 Day Course

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">&nbsp;BRCGS Professional recognition programme</a>.Note: An optional 2 hours module about <a href="https://ask-sonia-limited.cademy.co.uk/accredited-threat-management-taccp-2-3-hours" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">Threat Management (TACCP)</a> is available as a bolt-on to this course. At the end of the course, you will:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Understand vulnerability assessment requirements for BRCGS</li><li fr-original-style="" style="box-sizing: border-box;">Understand what is meant by the term &#39;food fraud&#39;</li><li fr-original-style="" style="box-sizing: border-box;">Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence</li><li fr-original-style="" style="box-sizing: border-box;">Be able to assess the raw materials most vulnerable to food fraud</li></ul>

This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.
This course is part of theBRCGS Professional recognition programme.
Note: An optional 2 hours module about Threat Management (TACCP) is available as a bolt-on to this course. 
At the end of the course, you will:
Understand vulnerability assessment requirements for BRCGS
Understand what is meant by the term 'food fraud'
Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence
Be able to assess the raw materials most vulnerable to food fraud

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Product Safety Management course: Vulnerability Assessment for Food Fraud. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Vulnerability Assessment for Food Fraud (1 Day)

Who should attend? DSLs, DDSLs, Headteachers, Pastoral Leads, Safeguarding Governors. Overview Join us for an insightful masterclass that delves into the profound effects of neglect on a child&#39;s life. This session is meticulously designed for professionals working closely with children in various educational settings, providing essential knowledge and practical tools to identify, manage, and seek support for neglected children. Learning Objectives This Masterclass will enable you to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the Lifelong Impact: Gain insights into the long-term consequences of neglect on a child&#39;s development.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Spot the Signs: Learn to recognise the subtle signs and symptoms, including the often overlooked affluent neglect.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Explore Affluent Neglect: Uncover the impactful nature of affluent neglect and its effects on a child&#39;s life.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Combat Disguised Compliance: Grasp the harmful nature of disguised compliance and its implications for a child&#39;s wellbeing.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Apply Knowledge: Equip yourself with practical skills through realistic scenarios and learn how to respond effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access Support Systems: Discover the use of neglect toolkits to inform your practice and decision-making.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Seek Support for the Child: Learn where and how to access support when dealing with neglect cases.</li></ul><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

Who should attend?
DSLs, DDSLs, Headteachers, Pastoral Leads, Safeguarding Governors.

Overview

Join us for an insightful masterclass that delves into the profound effects of neglect on a child's life. This session is meticulously designed for professionals working closely with children in various educational settings, providing essential knowledge and practical tools to identify, manage, and seek support for neglected children.

Learning Objectives

This Masterclass will enable you to:
Understand the Lifelong Impact: Gain insights into the long-term consequences of neglect on a child's development.
Spot the Signs: Learn to recognise the subtle signs and symptoms, including the often overlooked affluent neglect.
Explore Affluent Neglect: Uncover the impactful nature of affluent neglect and its effects on a child's life.
Combat Disguised Compliance: Grasp the harmful nature of disguised compliance and its implications for a child's wellbeing.
Apply Knowledge: Equip yourself with practical skills through realistic scenarios and learn how to respond effectively.
Access Support Systems: Discover the use of neglect toolkits to inform your practice and decision-making.
Seek Support for the Child: Learn where and how to access support when dealing with neglect cases.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

Join us for an insightful masterclass that delves into the profound effects of neglect on a child's life. This session is meticulously designed for professionals working closely with children in various educational settings, providing essential knowledge and practical tools to identify, manage, and seek support for neglected children.

Neglect: Recognising and Responding to the Impact on Children

Who should attend? DSLs, DDSLs, Headteachers, Safeguarding Governors &amp; Senior Leaders. Overview Join us for an informative masterclass that explains how educational settings can evidence their commitment to excellent safeguarding practice through a focus on the following key areas;<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Effective record keeping</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Evidencing high quality file reviews</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the benefit and impact of professional supervision</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leading a robust internal review of your policies and procedures&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning an expert led, constructive, external safeguarding review&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Providing evidence of effective oversight and management of safeguarding practice.</li></ul> Learning Objectives This Masterclass will enable you to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to ensure accurate record keeping with a comprehensive chronology of events, detailing actions, decisions and outcomes.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise the value of pro-active file reviews in monitoring effective practice and in supporting preventative safeguarding measures for your most vulnerable pupils.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the core purpose of supervision in educational settings. Explore the benefits and identify how reflective supervision sessions support professional development and high quality decision making.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify the advantages of both internal and external safeguarding reviews and how these support the implementation of effective safeguarding policies, procedures and practice.&nbsp;</li></ul><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

Who should attend?
DSLs, DDSLs, Headteachers, Safeguarding Governors & Senior Leaders.

Overview

Join us for an informative masterclass that explains how educational settings can evidence their commitment to excellent safeguarding practice through a focus on the following key areas;
Effective record keeping
Evidencing high quality file reviews
Understanding the benefit and impact of professional supervision
Leading a robust internal review of your policies and procedures
Commissioning an expert led, constructive, external safeguarding review
Providing evidence of effective oversight and management of safeguarding practice.

Learning Objectives

This Masterclass will enable you to:
Understand how to ensure accurate record keeping with a comprehensive chronology of events, detailing actions, decisions and outcomes.
Recognise the value of pro-active file reviews in monitoring effective practice and in supporting preventative safeguarding measures for your most vulnerable pupils.
Understanding the core purpose of supervision in educational settings. Explore the benefits and identify how reflective supervision sessions support professional development and high quality decision making.
Identify the advantages of both internal and external safeguarding reviews and how these support the implementation of effective safeguarding policies, procedures and practice.
View all testimonials

This must-attend masterclass will provide a comprehensive understanding of all the key developments in the latest statutory and non-statutory guidance documents from a DSLs perspective, and how they relate to safeguarding provision in schools and colleges.

Evidencing excellent Safeguarding Practice: Record Keeping, File Reviews, Supervision & Conducting Internal/External Reviews

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Resting Authentically&nbsp;Have you ever taken a holiday or weekend off and noticed that you feel even more tired than you were before? You put work down but you still don&rsquo;t feel rested?Well, maybe you aren&rsquo;t getting the kind of rest that you actually need.&nbsp;Rest isn&rsquo;t just putting your feet up (though that is one option!). We need different kinds of rest built into our week, and when we neglect one or more types, then it takes its toll on both our mind and body.&nbsp;This session will help you to be more intentional with your rest &ndash; especially ahead of the festive season! We&rsquo;ll be sharing tools to help you:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand 6 different types of rest</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Easy ways to build each type into your week</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Be more confident about ringfencing the rest you need</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Create a personal action plan for your rest</li></ul>And we&rsquo;ll end with a meditation to help you take wellness into the next part of your day.</div>______________Wellness Lab: Helping you to prioritise your wellbeing<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Are you always giving to others and forgetting yourself?Are you juggling loads and finding it hard to find a healthy balance?Do you find it hard to follow through on the wellness goals you set for yourself?You are not alone.Wellness Lab is here to help you make time for yourself, empower you with wellbeing activities and support your personal growth.Each month you can expect<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A deep dive into a different aspect of your wellbeing</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Tried and tested tools for you to experiment with</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A safe space to ask questions and share</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Meditations and visualisations to help you find calm</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Action planning prompts to hold you accountable</li></ul>The Wellness Lab is designed to be an inclusive space. You are most welcome to participate in whatever way works for you:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">join with your camera off and simply &lsquo;listen in&rsquo;</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">pop your reflection, comments and questions in the chat</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">show up on screen and unmute to participate</li></ul>&nbsp;We look forward to helping you to rest authentically over the festive season.

Setting workplace boundaries to improve your wellbeing

Many people struggle to set boundaries because of a niggling fear that they will be letting people down, upsetting authority or come across as difficult. But healthy boundaries are essential to look after our wellbeing and therefore our effectiveness at work. 

Some of the keys to setting great boundaries are knowing what you want (or don't want), why that matters to you and being able to communicate that to others in an assertive way - confident but friendly. And there are tools to help you achieve this. 

What you will get from this 60-minute session:

Understanding the different types of boundaries we set and understanding your current patterns and preferences.
Strategies for feeling more confident and assertive - ready to have workplace conversations about boundaries.
Guidance on how to assertively and diplomatically put boundaries in place and ask for what you want. 
Tips on how to say no in a way that feels comfortable for you
Support in action planning the boundaries you want to strengthen in your work.

And we’ll end with a visualisation to help you build your confidence.
______________
Wellness Lab: Helping you to prioritise your wellbeing



Are you always giving to others and forgetting yourself?
Are you juggling loads and finding it hard to find a healthy balance?
Do you find it hard to follow through on the wellness goals you set for yourself?
You are not alone.
Wellness Lab is here to help you make time for yourself, empower you with wellbeing activities and support your personal growth.

Each month you can expect
A deep dive into a different aspect of your wellbeing
Tried and tested tools for you to experiment with
A safe space to ask questions and share
Meditations and visualisations to help you find calm
Action planning prompts to hold you accountable

The Wellness Lab is designed to be an inclusive space. You are most welcome to participate in whatever way works for you:
join with your camera off and simply ‘listen in’
pop your reflections, comments and questions in the chat
show up on screen and unmute to participate

The Self Leadership Initiative

Health & Wellbeing

Emotional Wellbeing

Psychological Wellbeing

Wellbeing

Wellness Coach

Assertiveness

Wellness Lab: Setting workplace boundaries to improve your wellbeing

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.Mark&#39;s classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.This class is suitable for all levels.Practising onlineCreate a clear and comfortable place to practice. Make sure you&#39;re not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.CautionNot all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.
Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.
Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.
This class is suitable for all levels.
Practising online
Create a clear and comfortable place to practice. Make sure you're not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.
Caution
Not all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Mark Westmoquette

Mindfulness

Yoga

Join Mark on Thursday mornings to move, explore, and wake up to your true nature. Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.

Zen Yoga, Thursdays 10am (ONLINE)

If you are a parent or carer of a person with disabilities or additional needs you may be concerned about navigating the complicated benefits system the right way.In this free 1 hour Zoom webinar, Renaissance Legal&rsquo;s specialist benefits team will explore and answer some common benefits questions to provide parents and carers with practical, helpful advice and guidance.Jayne Knight&nbsp;and Nicola Spruce will&nbsp;explore:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Which&nbsp;benefits are available to people with disabilities?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How can I check that they are being paid correctly?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How can I make sure that I am making the best benefits decisions for the future (including thinking about Trusts)?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do different types of capital affect benefits?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What are my responsibilities as an appointee, deputy or attorney?</li></ul><p id="isPasted" style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style='margin:0cm;font-size: medium;font-family:"Calibri",sans-serif;color: rgb(0, 0, 0);'>

If you are a parent or carer of a person with disabilities or additional needs you may be concerned about navigating the complicated benefits system the right way.

In this free 1 hour Zoom webinar, Renaissance Legal’s specialist benefits team will explore and answer some common benefits questions to provide parents and carers with practical, helpful advice and guidance.

Jayne Knight and Nicola Spruce will explore:

Which benefits are available to people with disabilities?
How can I check that they are being paid correctly?
How can I make sure that I am making the best benefits decisions for the future (including thinking about Trusts)?
How do different types of capital affect benefits?
What are my responsibilities as an appointee, deputy or attorney?
 

Born at the Right Time

Disability

leading expert Philip Warford will talk about the options available to protect a disabled person using specialist Wills and Trusts

Welfare Benefits for Disabled and Vulnerable People Webinar

Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s.Sharing and networking session.<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Q2 Reporting THIS SESSION WON&#39;T BE RECORDED. <div fr-original-style="" style="box-sizing: border-box;"> Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</div></div>

Presentation - Corporate Sponsorship by Jane Montague

Session aimed at corporate fundraisers.

_ _ _

One of the big conversations Jane seems to be having with hospice clients is how much other hospices are asking for sponsorship of events?

We've asked Jane to run a forum on this very topic to help HIGN members have conversations about what is working and what we're asking of our corporate partners.

Some of the topics we'll be talking about are:

What corporate sponsorship opportunities are you offering your partners?
What added extras are you providing and what are the corporates asking for?
How much are you charging for sponsorship and on what events?
What are some of your wins AND, equally important, what hasn't gone as you've expected?

After the success of the corporate volunteering session that Jane ran last year, this talking forum will be invaluable for HIGN members. Please come ready to share and take part.

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