44 Courses in Birmingham

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

Employee Engagement 1 Day Training in Birmingham

Employee Engagement 1 Day Training in Solihull

Employee Engagement 1 Day Training in Wolverhampton

Customer Service Essentials 1 Day Training in Wolverhampton

A four-hour workshop on how to retain your talented Neurodiverse colleagues and ensure equality in employment opportunities.

Mediation for Managers Training

Mental Health "First Aid" Training

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.