11271 Courses

The Fire Warden awareness training is designed to give in-depth fire training that every employee requires. This course can be delivered in your workplace anywhere in the Liverpool area. Our Fire Warden Training covers the role of the designated fire marshal. It also gives you the opportunity to learn about the different types of fire extinguisher and how to use them correctly.

This 3 Day First Aid at Work course is run over three days and includes both theory and practical sessions. The course is accredited to a Level 3 Award in First Aid at Work (RQF) and valid for 3 Years.

Manual Handling Training delivered directly in your workplace anywhere across North Wales. Manual handling accidents account for more than a third of all accidents reported each year. Manual handling training is for everyone who carries out manual handling tasks in the course of their work. While fatal manual handling accidents are rare, accidents resulting in a major injury are more common, accounting for more than 10% of the total number of reported manual accidents. This course can be delivered directly in your workplace anywhere across North Wales for up to 6-12 delegates for a group booking of only £595.00 +Vat. For more information on our Manual Handling training courses in North Wales or if you want to discuss a course specific to your business needs please email us.  Or alternatively, call Janine or Mark on 01978 884 775 to discuss your training needs. Manual Handling Training in North Wales

Paediatric First Aid Training – This QA Level 3 Award in Paediatric First Aid Training (RQF) qualification is ideal for those who work or intend to work in a childcare setting as it has been specifically designed to fulfil Ofsted’s first aid requirements for early years teachers, nursery workers and childminders (as defined within the Statutory Framework for the Early Years Foundation Stage 2014 and within the Child Care Register guide).

Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. For more information on our training courses please email us. Or why not call us on 0151 515 0416 and speak to our staff. Please visit the Resuscitation Council (UK) website for further information on having an Automated External Defibrillator in your business. Basic Life Support and Safe use of an Automated External Defibrillator

This Emergency First Aid at Work (RQF) Level 3 Award qualification is designed for individuals who wish to act as an emergency first aider in their workplace. This Level 3 Award (EFAW) course is fully accredited and is statutory qualification specifically designed for individuals who wish to act as an emergency first aider in their workplace.

Polycom Handsets and Voicemail Soft Client Horizon Collaborate Desktop and Mobile App Receptionist Console Integrator Agent Client Supervisor Client Akixi Reporting Horizon Contact Agent Horizon Contact Supervisor Horizon Contact Admin User Web Portal User Admin Portal

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and Voicemail Workplace Attendant Console and One-X Attendant Console One-X Portal and Video Soft phone / One X Communicator One-X Mobile/ Preferred Mobile IX Workplaces and Mobile App Agent and CMS Supervisor ASA – Avaya Site Administrator Tool AACC Administrator, Supervisor and Agent

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.