2377 Decision Making courses

Recent developments in data analytics and statistics underscore the critical importance of understanding both data structure and analytics methodologies in today's data-driven world. With the exponential growth of data, businesses are increasingly relying on skilled professionals who can harness the power of data to drive informed decision-making. Our comprehensive Data Structure, Data Analytics with Statistics & Data Science QLS Endorsed Diploma bundle, endorsed by the Quality Licence Scheme (QLS) and accredited by the CPD Quality Standards (QS), offers a holistic approach to mastering data structure, data analytics, and statistical techniques. In an era where data reigns supreme, organisations seek individuals who can navigate complex datasets with confidence and precision. This Data Structure, Data Analytics bundle equips learners with the essential skills and knowledge needed to excel in the field of data science and analytics. By delving into topics such as data manipulation, statistical analysis, and database management, participants gain a deep understanding of how to extract valuable insights from raw data. Moreover, our guided courses in career development and communication empower learners to effectively communicate their findings and advance their professional journey. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Data Analytics with Tableau at QLS Level 3 Course 02: Diploma in Data Structure at QLS Level 5 Course 03: Advanced Diploma in Statistics & Probability for Data Science & Machine Learning at QLS Level 7 CPD QS Accredited Courses: Course 04: Business and Data Analytics for Beginners Course 05: Learn Financial Analytics and Statistical Tools Course 06: SQL For Data Analytics & Database Development Course 07: Big Data Analytics with PySpark Power BI and MongoDB Course 08: Google Data Studio: Data Analytics Course 09: Business Intelligence Analyst Course 10: Spatial Data Visualization and Machine Learning in Python Course 11: Data Analysis In Excel Take your career to the next level with our Data Structure, Data Analytics bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Data Structure, Data Analytics bundle, endorsed by the prestigious QLS and accredited by CPD.Data Structure, Data Analytics with Statistics & Data Science QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Data Structure, Data Analytics bundle, participants will be able to: Demonstrate proficiency in data analytics tools such as Tableau, SQL, and Google Data Studio through Data Structure, Data Analytics courses. Apply statistical techniques to analyse and interpret data for informed decision-making. Design and implement data structures to efficiently store and retrieve information. Utilise machine learning algorithms for predictive analysis and pattern recognition. Develop effective communication and presentation skills to convey insights to stakeholders. Navigate career development pathways in the field of data science and analytics. This Data Structure, Data Analytics course bundle provides a deep dive into the foundational principles of data structure, data analytics, and statistical methodologies. Participants will explore the fundamental concepts of data manipulation, including sorting, searching, and storing data efficiently. Through hands-on exercises and theoretical discussions, learners will gain a solid understanding of various data structures such as arrays, linked lists, trees, and graphs, along with their applications in real-world scenarios. Moreover, the Data Structure, Data Analytics bundle encompasses a comprehensive exploration of data analytics techniques, equipping participants with the skills to extract actionable insights from complex datasets. From descriptive and inferential statistics to predictive modelling and machine learning algorithms, learners will discover how to uncover patterns, trends, and correlations within data, enabling informed decision-making and strategic planning. Throughout the Data Structure, Data Analytics course, emphasis is placed on practical applications and case studies, allowing participants to apply their knowledge to solve real-world problems in diverse domains. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Structure, Data Analytics course is perfect for: Aspiring data analysts seeking to enhance their analytical skills acrod Data Structure, Data Analytics courses. Professionals transitioning into roles requiring proficiency in data analytics. Students pursuing careers in data science, statistics, or related fields. Business professionals looking to leverage data for strategic decision-making. Individuals interested in advancing their career prospects in the field of data analytics. Anyone seeking to gain a comprehensive understanding of data structure, analytics, and statistics. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Data Structure, Data Analytics courses, you will be able to: Data Analyst Business Intelligence Analyst Data Scientist Statistician Database Administrator Machine Learning Engineer Data Engineer Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Facilitation Skills for Business Analysts This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

What you'll learn Developing Financial Freedom: Strategies for financial management and planning to achieve personal and professional financial goals. Becoming an Effective Leader: Enhancing leadership skills, including communication, decision-making, & problem-solving. Building & motivating teams. Creating a clear career development plan and setting achievable goals Enhancing professional presence and developing a strong personal and professional network. Attracting Opportunities: Techniques for identifying and capitalizing on emerging trends and market opportunities. Strategies for networking, personal branding, and seizing career opportunities. Requirements No prerequisites needed for the course. You will learn everything you need to know. Description Unlock the pathway to executive leadership and ascend to the pinnacle of your career with the Leadership and Career Masterclass led by the esteemed Success Coach Nilesh. This transformative course is meticulously designed to equip aspiring professionals with the skills, strategies, and mindset needed to attract big leadership roles, culminating in the coveted positions of Managing Director or CEO. Key Learning Objectives: Strategic Leadership Mastery: Gain an in-depth understanding of strategic leadership principles, honing your ability to formulate and execute visionary plans that drive organizational success. Learn to navigate complex business landscapes with finesse, making informed decisions that propel both your career and the company forward. Executive Presence and Communication: Develop a commanding executive presence that captivates stakeholders and instills confidence. Enhance your communication skills to effectively convey your vision, inspire teams, and build influential relationships crucial for climbing the corporate ladder. Leading High-Performing Teams: Acquire the art of building and leading high-performing teams. Discover techniques for fostering collaboration, nurturing talent, and creating a culture of innovation, setting the stage for your ascent to leadership excellence. Strategic Career Planning: Craft a personalized career roadmap under the guidance of Coach Nilesh. Identify your unique strengths, passions, and professional goals to strategically position yourself for top-tier leadership roles. Learn how to seize opportunities and overcome challenges in your career trajectory. Negotiation and Influence: Master the art of negotiation and influence at the executive level. Develop the skills to navigate intricate business negotiations, secure favorable deals, and gain the support necessary to advance into roles of significant responsibility. Executive Decision-Making: Sharpen your decision-making prowess by understanding the nuances of executive decision processes. Learn to analyze situations critically, mitigate risks, and make bold decisions that define your leadership legacy. Navigating Corporate Politics: Navigate the intricate landscape of corporate politics with finesse. Acquire the ability to build alliances, manage conflicts, and thrive in dynamic organizational environments, positioning yourself as a leader who can excel amidst complexity. Embark on a transformative journey towards leadership excellence and position yourself for the pinnacle of success in the corporate world. Join Success Coach Nilesh in the Leadership and Career Masterclass to unlock your full potential and attract the big leadership roles you aspire to, ultimately becoming a MD or CEO. Who this course is for: Professionals with mid-level management experience who want to progress to executive roles. Entrepreneurs and business owners seeking to develop leadership skills and take their companies to the next level. Ambitious individuals who want to accelerate their career growth and increase their chances of reaching top-level positions. Managers who have already reached senior positions but want to enhance their leadership abilities and gain insights into executive decision-making. High-potential employees identified by their organizations as future leaders. Career changers who are transitioning from other fields and wish to pursue leadership roles in their new industry.

This course provides a concise exploration of business ethics, emphasizing its historical evolution and contemporary relevance. Participants will examine the crucial role of ethical decision-making in organizations, considering the influence on stakeholders and the importance of responsible corporate behavior. After the successful completion of the course, you will be able to learn about the following, Define and explain the concept of business ethics. Discuss the historical development of business ethics and its evolution over time. Analyse the impact of ethical considerations on corporate decision-making. Discuss the importance of ethical decision-making in organizations and the impact of unethical behaviour on stakeholders. Evaluate the role of stakeholders, including shareholders, employees, customers, and society, in promoting business ethics and responsible corporate behaviour. Analyse the impact of cultural and social norms on ethical decision-making and behaviour in organizations. The course covers fundamental aspects, including defining business ethics, analyzing its historical development, and assessing the impact of ethical considerations on corporate decisions. It delves into the significance of ethical decision-making in organizations, evaluating the role of stakeholders in promoting business ethics. Additionally, the program explores how cultural and social norms shape ethical decision-making and behavior within organizational contexts. This course provides a thorough exploration of business ethics, covering foundational concepts, historical development, and the intricate link between ethics and corporate decisions. Emphasizing the impact of ethical choices on organizations, it evaluates the pivotal role of stakeholders in promoting ethics and analyzes cultural influences on decision-making, offering participants a holistic understanding. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Foundations of Business Ethics Self-paced pre-recorded learning content on this topic. Foundations of Business Ethics Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Ethics Compliance Officer Corporate Social Responsibility Manager Business Ethics Consultant Ethics and Compliance Analyst Sustainability Coordinator Corporate Governance Specialist Chief Ethics Officer Stakeholder Engagement Manager Social Impact Analyst Responsible Business Practices Advisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Business Intelligence Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

Business Intelligence: In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

***24 Hour Limited Time Flash Sale*** Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the fascinating world of business and finance with our comprehensive Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS bundle. This rich, enlightening collection features 8 exceptional courses meticulously designed to bolster your understanding of the business, audit, and stakeholder management. The bundle proudly presents 3 QLS-endorsed courses in Business Management, Internal Audit Skills Diploma Level 5, and Stakeholder Management. These courses will furnish you with a profound understanding of business operations, internal auditing, and effective stakeholder engagement. Upon successful completion, you'll receive a hardcopy certificate, marking your journey of knowledge and achievement. Enhance your learning further with 5 CPD QS accredited courses: Financial Ratio Analysis for Business Decisions, Financial Management, Business Law, Financial Modelling for Decision Making and Business Plan, and Contracts Law UK 2021. These additional courses offer a well-rounded education in the diverse aspects of business and finance. Key Features of the Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Internal Audit Skills Diploma Level 5 QLS Course 03: Stakeholder Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Ratio Analysis for Business DecisionsCourse 02: Financial ManagementCourse 03: Business LawCourse 04: Financial Modelling for Decision Making and Business planCourse 05: Contracts Law UK 2021 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS Bundle: Understand core Business Management concepts and strategies. Acquire knowledge on Internal Audit procedures and guidelines. Master Stakeholder Management techniques. Comprehend the importance and application of Financial Ratio Analysis. Learn the essentials of Financial Management and Business Law. Develop skills in Financial Modelling for effective decision making. Understand the structure and regulations of Contracts Law UK 2021. The Business Management, Internal Audit, Stakeholder Management Level 4, 5 & 7 at QLS bundle is expertly crafted to deliver a thorough theoretical understanding of business operations, audit processes, and stakeholder management. This dynamic bundle integrates a broad spectrum of topics, from the fundamentals of Business Management to advanced concepts of Financial Modelling. The QLS-endorsed courses dive into Business Management, Internal Audit Skills, and Stakeholder Management, introducing you to the theoretical facets of these essential domains. In parallel, the 5 CPD QS accredited courses will guide you through Financial Ratio Analysis, Financial Management, Business Law, Financial Modelling for Decision Making, and Contracts Law UK 2021, ensuring a well-rounded comprehension of business and finance. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of business and finance. Aspiring business managers looking to broaden their knowledge. Accounting professionals aiming to delve into internal audit and financial management. Legal enthusiasts seeking to understand business law and contract law. Career path Business Manager: With an average salary of £30,000 - £60,000 per annum. Internal Auditor: With a salary range of £25,000 - £50,000. Stakeholder Manager: Average salary between £30,000 and £55,000. Financial Manager: With an average salary of £40,000 - £70,000. Contract Manager: With an average salary of £40,000 - £65,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 4 & 7 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses & PDF Certificates | Lifetime Access

Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating