2285 Decision Making courses in Comber delivered Online

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

This course aims to provide learners with a comprehensive understanding of Management Information Systems (MIS) and its key concepts, such as evolution, features, functions, and its role in organizations. The course will also explore the relationship between MIS and management, the environment, users, and approaches to MIS development. By the end of the course, learners will appreciate the importance of MIS in a competitive business environment. After the successful completion of the course, you will be able to learn about the following, The definitions of management information system (MIS). Mis evolution. Key features of MIS. Management and functions of a manager. Managers and the environment. The concept of information system and knowledge. The role and impact of management information systems in an organization. The key concepts of Management information systems and computers. Management information system and academic. Mis and users. Approaches to MIS Development. Importance of MIS in a competitive business environment. This course offers an in-depth exploration of Management Information Systems (MIS) and its key concepts. The course begins by defining MIS and tracing its evolution over time. It then covers the key features of MIS and the functions of a manager. The course also delves into the relationship between managers and the environment and how MIS supports decision-making in such contexts. This course offers an in-depth exploration of Management Information Systems (MIS) and its key concepts. The course begins by defining MIS and tracing its evolution over time. It then covers the key features of MIS and the functions of a manager. The course also delves into the relationship between managers and the environment and how MIS supports decision-making in such contexts. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Management Information Systems Self-paced pre-recorded learning content on this topic. Fundamentals of Management Information Systems Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business & Data Analysts & IT Managers Project & Marketing Managers Sales & Financial Analysts Human Resource & Operations Managers Supply Chain Managers Technology Consultants & Management Consultants Entrepreneurs & Business Owners Information System Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course unveils the crucial synergy between strategy and risk, emphasizing their paramount importance in organizational development. Delve into the strategic plan reviewing process, explore diverse types of strategic analysis, and gain proficiency in using tools for informed decision-making. Equip yourself with the skills to conduct Value Chain Analysis and competitive analysis, fostering a deep understanding of market dynamics. This course is a comprehensive exploration of risk analysis standard tools and models. It covers the strategic plan reviewing process, various types of strategic analysis, and the application of tools in strategic formulation. Participants will navigate the step-by-step process of Value Chain Analysis, gaining insights into competitive advantages. Additionally, the course highlights the benefits of competitive analysis for making informed business decisions. After the successful completion of this course, you will be able: ⦁ Understand the importance of reviewing strategy and risk. ⦁ Demonstrate knowledge of the strategic plan reviewing process and its role in organizational development. ⦁ Identify the different types of strategic analysis and their applications in formulating business strategies. ⦁ Describe the various tools used in strategic analysis. ⦁ Comprehend the step-by-step process of conducting Value Chain Analysis to assess a company's competitive advantage. ⦁ Recognize the benefits of competitive analysis in understanding market dynamics and making informed business decisions. Dive into the realm of risk analysis with precision through our specialized course. Explore industry-standard tools and models meticulously designed to sharpen your ability in evaluating and managing risks effectively. This hands-on program equips you with the expertise needed to employ both quantitative and qualitative analysis methods. Elevate your strategic decision-making by mastering these essential risk analysis frameworks, ensuring you become an invaluable asset in navigating complexities within any professional landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Risk Analysis Standards, Tools and Models - Part 1 Self-paced pre-recorded learning content on this topic. Risk Analysis Standard Tools And Models Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.  1. Risk Analysts 2. Financial Planners 3. Project Managers 4. Compliance Officers 5. Data Scientists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Whether you're a seasoned professional or just starting your career journey, our courses offer a strategic blend of theory and practical insights that will set you on a path to professional excellence. The Office Administration Certificate, Performance Management, and Leadership & Management Diploma are your stepping stones to success. These courses empower you with essential skills and knowledge that employers value, making you an asset in any business setting. The Office Administration Certificate equips you with the fundamentals of efficient office management, setting you up for administrative roles in various industries. Performance Management helps you become a team leader who can motivate and drive excellence, while the Leadership & Management Diploma prepares you to excel in leadership roles. These skills are not just assets but necessities in today's competitive job market. By enrolling in our Business Administration courses, you're investing in a brighter, more rewarding future, where you can thrive in the dynamic and ever-evolving world of business. Don't miss out on the chance to advance your career and stand out in your field. Enroll now and watch your professional growth soar. This Business Administration Skills for Success Bundle Consists of the following Premium courses: Course 01: Office Administration Certificate Course 02: Performance Management Course 03: Leadership & Management Diploma Course 04: Compliance Training Level 2 Course 05: Business Development Course 06: Financial Analysis Course 07: Business Management Advanced Diploma Course 08: HR Management Level 3 Course 09: Digital Marketing Course 10: Business Analysis Level 3 Course 11: Decision-Making Learning Outcomes Upon completion of this bundle, you should be able to: Master fundamental office administration skills, including organisation, communication, and time management. Develop expertise in performance management principles and practices. Understand regulatory requirements and compliance standards applicable to your industry. Learn strategies and tactics to identify growth opportunities for your business. Master financial analysis techniques to evaluate an organisation's financial health. Embarking on a journey in Business Administration offers a comprehensive and versatile education that equips learners with the skills and knowledge needed to thrive in the modern business landscape. Our range of courses covers a broad spectrum of essential topics, enabling learners to gain a holistic understanding of the field and its significance in today's competitive world. In our Business Administration programmes, learners will acquire a deep understanding of vital concepts such as leadership, performance management, compliance, financial analysis, and marketing strategies. These courses not only equip learners with practical skills but also foster critical thinking and decision-making abilities. The importance of this education lies in its power to prepare individuals for success across various business sectors. Whether you aim to excel in leadership positions, manage financial aspects effectively, or drive business growth through innovative strategies, our courses provide the foundation to make informed decisions and contribute positively to organisational success. In a rapidly evolving business environment, this comprehensive knowledge is invaluable, offering learners a competitive edge and the potential to advance their careers and achieve their professional aspirations. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Individuals who are just starting their career Managers Team leaders Entrepreneurs and business owners Business analysts Requirements No requirements to enrol this Business Administration Skills for Success course. Career path Upon completion, various career opportunities include: Office Administrator (Average Salary: £18,000 to £25,000 per year) Administrative Assistant (Average Salary: £20,000 to £28,000 per year) Team Leader (Average Salary: £30,000 to £45,000 per year) Business Analyst (Average Salary: £35,000 to £65,000 per year) Office Manager (Average Salary: £25,000 to £40,000 per year) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Administration Certificate) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps

Overview With the ever-increasing demand for Data Analysis in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Data Analysis may be. Learning about Data Analysis or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Data Analysis. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Data Analysis is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Data Analysis Basics course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Data Analysis Basics course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Data Analysis Basics course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Data Analysis, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Data Analysis, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Data Analysis, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Data Analysis Basics course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module - 01 - Introduction to Data Analysis its Applications Introduction to Data Analysis its Applications 00:00 Module - 02 - Probability Probability Distributions Probability Probability Distributions 00:00 Module - 03 - Decision making and Factors to Account for Decision making and Factors to Account for 00:00 Module - 04 - Data Mining Data Mining 00:00 Module - 05 - Optimization Situation modelling Optimization Situation modelling 00:00

Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation

Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation

*****Don't Spend More; Spend Smarter*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Real Estate Agent and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Real Estate Agent bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Real Estate Agent course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Real Estate Agent, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Real Estate Agent Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Management Course 03: Social Housing and Tenant Management Level 2 Course 04: Decision-Making Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Sales: Psychology of Customers Course 08: Digital Marketing and Advertising Level 3 Course 09: Customer Relationship Management Course 10: Assertiveness and Self Confidence Development Course 11: Effective Communication Skills Course 12: Dealing With Difficult People Training Course Course 13: Business Writing Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Real Estate Agent: Pay once and get lifetime access to 12 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Course 01: Real Estate Agents | Online Course Estate Agent: An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating as Estate Agent Selling Property: Finding the Buyers Letting Property Technology for Estate Agents Regulation of Estate Agents Course 02: Property Management Introduction to Property Management The Role and Responsibilities of a Property Manager Listing Properties and Marketing The Letting Process and Tenancy Agreement The Property Management Process Keeping Tenants Long Term Regulations of Property Management Changes in the UK Property Market: An Opportunity CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Real Estate Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Real Estate Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included