24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Did you know that 75% of employees report feeling stressed at work in the UK? Imagine being the person who can help them find clarity and direction. Are you ready to become a catalyst for positive change in people's lives? If you're passionate about personal development and empowering others, this comprehensive Diploma in Life Coaching and Counselling could be the perfect starting point for your rewarding career. Our comprehensive programme goes beyond basic life coaching. You'll receive advanced training in areas like transformational leadership, emotional intelligence, and decision-making in high-pressure situations. Develop your interpersonal skills to build strong client relationships, learn how to effectively manage performance, and master the art of public speaking and presentations. This Life Coaching and Counselling Training at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Life Coaching and Counselling course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Life Coaching and Counselling Bundle Package includes: Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 10 Additional CPD Accredited Premium Courses - Course 01: Transformational Leadership: Ultimate Leadership Course Course 02: Developing Interpersonal Skills Course Course 03: Becoming Career Smart: How to Sell Yourself Course 04: Diploma in Performance Management Course 05: Coping Skills for Better Life Course 06: Effective Methods of Public Speaking and Presentation Skill Course 07: Presentation Skills Guideline Course 08: Emotional Intelligence and Human Behaviour Course 09: Decision-Making in High-Stress Situations Course 10: Communication Skills Masterclass This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Life Coaching and Counselling Gain expertise in transformational leadership for effective coaching and mentoring. Develop advanced interpersonal skills to build strong professional relationships. Master performance management techniques to drive team success. Learn practical coping strategies for enhancing personal resilience. Acquire public speaking skills to engage and inspire diverse audiences. Understand and apply emotional intelligence for better decision-making and behaviour management. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Life Coaching and Counselling Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Course 01: Transformational Leadership: Ultimate Leadership Course Introduction Foundational Concepts For Leaders Powerfull Cutting- Edge Leadership Tips - Foundational Powerfull Cutting- Edge Leadership Tips - Intermediate Powerfull Cutting- Edge Leadership Tips - Advanced Final Thoughts For Wise Leaders Course 02: Developing Interpersonal Skills Course Module One: What Are Soft Skills? Module Two: Communication Module Three: Teamwork Module Four: Problem-Solving Module Five: Time Management Module Six: Attitude And Work Ethic Module Seven: Adaptability/Flexibility Module Eight: Self-Confidence (Owning It) Module Nine: Ability To Learn From Module Ten: Networking =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Coaches Career Changers Helping Professionals Therapists HR Professionals Business Leaders Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Are you poised to make a mark in the ever-evolving landscape of business marketing? Do you aspire to propel your brand to new heights, tapping into the potential of transformative marketing techniques? Dive into our meticulously crafted Business Marketing bundle, packed with 20 insightful courses to fast-track your aspirations. From the essentials of Business Management, Business Studies, and Business Law, to the nuanced techniques of Digital Marketing and Affiliate Marketing, and even the science of Data Analysis in Excel - this bundle is your blueprint for success. Bolster your knowledge with the strategies behind Lead Generation, master the art of Time Management, and foster lasting relationships through our Diploma in Customer Relationship Management (CRM). Every step you take within this comprehensive course reinforces your grasp on business marketing. The twenty courses are: Business Management Business Studies Business Law Business Intelligence Analyst Business Performance Management Project Management Marketing Marketing Strategies for Business Marketing Secrets for High Sales Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels Social Media Marketing Course - The Step by Step Guide Digital Marketing: The Ultimate Guide to Strategic Marketing Affiliate Marketing Passive Income Made Easy Diploma in Customer Relationship Management (CRM) Data Analysis and Forecasting in Excel Time Management Training - Online Course Decision Making and Critical Thinking Learning Outcomes Acquire foundational knowledge in business operations, including management, law, and performance metrics. Understand and implement effective marketing strategies to boost sales and brand visibility. Cultivate advanced sales skills and create robust sales funnels for maximum revenue generation. Navigate the digital realm with expertise in social media and affiliate marketing techniques. Harness the power of data to make informed decisions and predict market trends. Develop critical thinking abilities and make strategic decisions based on thorough analysis. Embark on a transformative journey through the dynamic realm of business marketing. The first ten courses provide an in-depth understanding of the fundamentals of business - from the intricacies of Business Intelligence Analysis to the strategic aspects of Project Management. The latter half of the bundle unveils the secrets of successful marketing. Whether it's mastering Lead Generation with Attraction Marketing, decoding the strategies behind high sales, or comprehending the facets of Digital Marketing and Social Media Marketing, the course provides holistic coverage. In addition, the module on Time Management equips learners with strategies to maximise productivity, while Decision Making and Critical Thinking fosters a methodical approach to challenges. Our Business Marketing bundle isn't merely about knowledge acquisition; it's about applying these learnings for results. And as the world becomes increasingly digital, the courses on Sales Funnels, Digital and Social Media Marketing become indispensable for anyone wishing to remain at the forefront of the business marketing domain. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking a foundational understanding of business marketing. Professionals aiming to transition into roles with a focus on marketing and sales. Students of business studies keen on augmenting their academic knowledge. Individuals keen on mastering digital marketing techniques. Professionals seeking insights into data analysis, decision-making, and relationship management. Career path Business Manager - £30K to £55K/year. Marketing Manager - £35K to £60K/year. Sales Director - £50K to £80K/year. Digital Marketing Specialist - £25K to £45K/year. Business Intelligence Analyst - £27K to £52K/year. Customer Relationship Manager (CRM) - £28K to £53K/year. Affiliate Marketing Manager - £30K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
The Managing Budget: Financial Statements and Money Management course provides comprehensive knowledge of budgeting fundamentals, financial statements, and budget monitoring. Participants will learn to create, manage, and analyze budgets, gaining valuable insights into financial decision-making processes and investment opportunities. Learning Outcomes: Understand the fundamentals of finance and budgeting principles. Identify the components and structure of financial statements. Master the budgeting process, including budget creation and approval. Acquire budgeting tips and tricks for efficient money management. Learn techniques for monitoring and managing budgets effectively. Develop the skills to crunch numbers and analyze financial data. Compare and evaluate investment opportunities for decision-making. Gain knowledge of ISO 9001:2008 quality management standards. Why buy this Managing Budget: Financial Statements and Money Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Budget: Financial Statements and Money Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring finance professionals looking to enhance their budgeting skills. Managers and team leaders involved in financial decision-making. Small business owners seeking to improve their money management abilities. Professionals in non-financial roles aiming to understand budgeting and financial statements. Prerequisites This Managing Budget: Financial Statements and Money Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Budget: Financial Statements and Money Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Financial Analyst: Analyze financial data and provide insights to support decision-making. Budget Analyst: Create, manage, and review budgets for organizations. Financial Manager: Oversee financial operations and develop long-term financial strategies. Business Consultant: Advise clients on financial management, budgeting, and investment. Entrepreneur: Apply budgeting skills to manage financial resources and optimize profitability. Course Curriculum Budgets and Financial Reports Module One - Getting Started 00:15:00 Module Two - Glossary 00:30:00 Module Three - Understanding Financial Statements 00:30:00 Module Four - Analyzing Financial Statements (I) 01:00:00 Module Five - Analyzing Financial Statements (II) 00:30:00 Module Six - Understanding Budgets 00:30:00 Module Seven - Budgeting Made Easy 00:30:00 Module Eight - Advanced Forecasting Techniques 00:30:00 Module Nine - Managing the Budget 00:30:00 Module Ten - Making Smart Purchasing Decisions 01:00:00 Module Eleven - A Glimpse into the Legal World 01:00:00 Module Twelve - Wrapping Up 00:15:00 Budgets and Money Management Finance Jeopardy 00:15:00 The Fundamentals of Finance 00:15:00 The Basics of Budgeting 00:15:00 Parts of a Budget 00:15:00 The Budgeting Process 00:30:00 Budgeting Tips and Tricks 00:15:00 Monitoring and Managing Budgets 00:15:00 Crunching the Numbers 00:15:00 Getting Your Budget Approved 00:15:00 Comparing Investment Opportunities 00:15:00 ISO 9001:2008 00:15:00 Directing the Peerless Data Corporation 00:30:00 Recommended Reading Recommended Reading : Finance and Budgeting Diploma 00:00:00 Assignment Assignment - Managing Budget: Financial Statements and Money Management 00:00:00
Elevate your business acumen and propel your career to new heights with our comprehensive Strategic Business Management - Online Diploma Course. Embark on a transformative journey to master the art of strategic decision-making, crafting and executing effective business strategies, and achieving sustainable organizational success. Delve into the fundamentals of strategic management, exploring the role of corporate governance in shaping business strategy. Uncover the secrets of industry analysis, gaining insights into competitive landscapes, market trends, and key industry drivers. Master the art of strategy formulation, learning how to assess your organization's strengths, weaknesses, opportunities, and threats (SWOT) to develop a winning strategy. Discover the techniques for implementing your strategy effectively, aligning resources, and overcoming implementation challenges. Learning Outcomes Gain a comprehensive understanding of strategic management principles and their application in various business contexts Implement effective corporate governance practices to enhance organizational accountability and transparency Conduct in-depth industry analysis to identify opportunities, assess threats, and inform strategic decision-making Master the process of strategy formulation, including strategic planning, goal setting, and strategy execution Develop and implement effective strategies to achieve organizational objectives and gain a competitive edge Understand the role of branding in strategic business management and how to build a strong brand identity Implement strategies to enhance customer relationships and generate long-term customer value Integrate social responsibility and ethical considerations into strategic decision-making Prepare for business improvement initiatives and drive organizational change Why choose this Strategic Business Management - Online Diploma Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategic Business Management - Online Diploma Course for? Aspiring and current business leaders seeking to advance their strategic management skills Entrepreneurs and business owners looking to develop and implement effective business strategies Management professionals responsible for strategic planning and decision-making Individuals interested in pursuing a career in strategic management or related fields Anyone seeking to enhance their understanding of the strategic management process and its application in the real world Career path Strategic Management Consultant (£30,000 - £50,000) Business Strategy Manager (£35,000 - £55,000) Corporate Planner (£40,000 - £60,000) Senior Strategy Analyst (£45,000 - £65,000) Director of Strategy (£50,000 - £70,000) Chief Strategy Officer (£55,000 - £75,000) Prerequisites This Strategic Business Management - Online Diploma Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Business Management - Online Diploma Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Strategic Management Business Introduction to Strategic Management Business 00:43:00 Module 02: Corporate Governance Corporate Governance 00:37:00 Module 03: Industry Analysis Industry Analysis 00:32:00 Module 04: Strategy Formulation Strategy Formulation 00:48:00 Module 05: Strategy Implementation Strategy Implementation 00:45:00 Module 06: Evaluation and Control Evaluation and Control 00:40:00 Module 07: Building a Brand Building a Brand 00:38:00 Module 08: Generating Success from the Customer Relationship Generating Success from the Customer Relationship 00:40:00 Module 09: Social Responsibility and Ethics in Strategic Management Social Responsibility and Ethics in Strategic Management 00:39:00 Module 10: Getting Ready for Business Improvement Getting Ready for Business Improvement 00:40:00 Assignment Assignment - Strategic Business Management - Online Diploma Course 00:00:00
Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Often larger sales introduce innovative solutions, making its diffusion challenging and slow to accept. Understand the four elements of diffusion and the three dimensions of consequences. Discover three objectives for resolving concerns that will assist you and the four rules for resolving negative consequence issues. Learning Objectives Explain the difference between resolving concerns in small versus large sales, Reduce decision-making time, Explain how consequences and risk affect sales results, Explain consequence Red Flag Factors, Apply four rules for resolving major account concerns Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
In the realm where medicine and the law intersect, the course "Medico-legal Aspects of Clinical Practice" unveils the complexities and importance of medical law. Just as a skilled surgeon wields a scalpel with precision, Medical Law course equips healthcare professionals with the knowledge and understanding of the legal framework that governs clinical knowledge.. Learning Outcomes: Develop a comprehensive understanding of medical law and its implications for clinical practice. Gain knowledge of legislation pertaining to access to health, medical reports, and treatment, ensuring compliance and ethical decision-making. Understand the legal framework surrounding adult support and the rights of vulnerable individuals. Explore the legislation governing public health and health services, equipping you to navigate the legal landscape of healthcare delivery. Comprehend the legal considerations related to mental health and the rights of individuals with mental health conditions. Acquire knowledge of the legislation surrounding abortion, empowering you to understand the legal and ethical aspects of reproductive healthcare. Why Prefer this Medico-legal Aspects of Clinical Practice Course? Opportunity to earn a certificate accredited by CPD QS after completing this Medico-legal Aspects of Clinical Practice course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support The course "Medico-legal Aspects of Clinical Practice" provides healthcare professionals with a deep understanding of the legal aspects that influence clinical decision-making and patient care. From an introduction to medical law to exploring legislation on access to health, mental health, public health, abortion, and other medico-legal aspects, Medical Law course offers a comprehensive exploration of the legal framework within the healthcare industry. By delving into various legislative areas, you will gain the knowledge and skills necessary to navigate the complexities of medico-legal issues in clinical practice. Certification Upon successful completion of the Medical Law course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hard Copy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, and allied health professionals, seek to deepen their understanding of the legal framework that governs clinical practice. Medical students or researchers interested in exploring the intersection between medicine and the law. Legal professionals aiming to specialise in medical law and understand its applications in clinical practice. Health administrators or policymakers involved in healthcare decision-making and policy development. Individuals working in healthcare organisations, such as hospitals or clinics, who wish to enhance their knowledge of medico-legal aspects. Requirements Requirements: You will not need any prior background or expertise. All you need to take this Medico-legal Aspects of Clinical Practice is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Medical Lawyer: £40,000 - £80,000 per year Legal Consultant for Healthcare Organizations: £50,000 - £90,000 per year Healthcare Compliance Officer: £30,000 - £50,000 per year Medico-Legal Advisor: £40,000 - £70,000 per year Policy Analyst in Healthcare: £35,000 - £60,000 per year Health Services Researcher: £30,000 - £55,000 per year
Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training Are you ready to take your business skills to the next level? Introducing our power-packed bundle, the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training. This extraordinary package combines the expertise of three QLS-endorsed courses with the knowledge gained from five CPD QS accredited courses. With this comprehensive bundle, you'll unlock a world of opportunities and gain a competitive edge in the business realm. Our Mini MBA is the perfect foundation for your entrepreneurial journey, providing you with a solid understanding of key business concepts. Dive deep into the intricacies of Business Startup and equip yourself with the essential skills required to transform your ideas into successful ventures. Unlock the secrets of Entrepreneurial Mindset Training and develop the mindset of a true business innovator. But that's not all - you'll also gain access to five relevant CPD QS accredited courses that will further enrich your knowledge and expertise. Master the art of entrepreneurship, learn the ins and outs of Investment Banking: Venture Capital Fundraising for Startups, and gain valuable insights into Business Management and Business Law. Sharpen your Decision Making and Critical Thinking skills to make informed choices that lead to business success. What sets us apart is our dedication to your growth. With the three QLS-endorsed courses in this bundle, you'll receive hardcopy certificates to showcase your achievements. This tangible proof of your expertise will set you apart in a competitive business landscape. Whether you're a budding entrepreneur, a seasoned professional looking to expand your skill set, or an aspiring business leader, this bundle is tailor-made for you. Take the leap towards excellence and unleash your entrepreneurial spirit. Join us on this transformative learning journey and unlock a world of opportunities. Key Features of the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Mini MBA QLS Course 02: Business Startup QLS Course 03: Entrepreneurial Mindset Training Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mastering Entrepreneurship Course 02: Investment Banking: Venture Capital Fundraising for Startups Course 03: Business Management Course 04: Business Law Course 05: Decision Making and Critical Thinking In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Develop a comprehensive understanding of key business concepts. Acquire essential skills to launch and manage successful startups. Cultivate an entrepreneurial mindset for innovative thinking and problem-solving. Master the art of investment banking and venture capital fundraising. Gain expertise in business management strategies and techniques. Understand the legal framework of business operations. The Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Budding entrepreneurs seeking to launch their own business ventures. Professionals looking to expand their business knowledge and skill set. Aspiring business leaders aiming to enhance their strategic thinking abilities. Individuals interested in understanding the legal framework of business operations. Career path Business Manager: £30,000 - £70,000 per year Startup Founder/Entrepreneur: Varies widely based on the success of the venture. Investment Banking Associate: £50,000 - £100,000 per year Business Consultant: £40,000 - £80,000 per year Strategic Planner: £35,000 - £65,000 per year Legal Advisor: £35,000 - £70,000 per yea Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included