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1217 Database courses delivered On Demand

Data Science & Machine Learning With R in 2021

4.3(43)

By John Academy

Course Overview Peek into the world of data science and machine learning with the comprehensive Data Science & Machine Learning With R in 2021 course. This course will provide you with a detailed understanding of both machine learning and data science. In addition, you will acquire essential skills to pursue a career in this growing industry. The Data Science & Machine Learning With R in 2021 course will teach you the core concept of data science. You will be able to recognize different data types and structures. From the modules, you will receive an introduction to the intermediate R Section. The course will show you the techniques of data manipulation in R. You will know the process of data visualization with R and learn to create reports with R markdown. The Data Science & Machine Learning With R in 2021 course will provide you with an insight into the fundamentals of machine learning. You will understand the principles of data processing, linear regression, logistic regression and more.  This highly informative Data Science & Machine Learning With R in 2021 course will equip you with the essential skills of data science. If you desire to become a professional data scientist, this course can be your stepping stone. So, enroll in the course and fast track your career. Learning Outcomes Learn the definition of data science Understand the basics of machine learning Enrich your knowledge of data types and structures Know the process of data manipulation in R Gain the ability to create reports with R markdown Become skilled in building web apps with R shiny Who is this course for? Aspiring data scientists or individuals interested in learning data science and machine learning  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Data Science & Machine Learning With R in 2021 course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Data Scientist Data Science and Machine Learning Course Intro Data Science and Machine Learning Introduction 00:03:00 What is Data Science 00:10:00 Machine Learning Overview 00:05:00 Who is This Course for 00:03:00 Data Science and Machine Learning Marketplace 00:05:00 Data Science and Machine Learning Job Opportunities 00:03:00 Data Types and Structures in R Getting Started 00:16:00 Basics 00:06:00 Files 00:11:00 RStudio 00:07:00 Tidyverse 00:05:00 Resources 00:04:00 Data Types and Structures in R Unit Introduction 00:30:00 Basic Type 00:09:00 Vector Part One 00:20:00 Vectors Part Two 00:25:00 Vectors - Missing Values 00:16:00 Vectors - Coercion 00:14:00 Vectors - Naming 00:10:00 Vectors - Misc 00:06:00 Creating Matrics 00:31:00 List 00:32:00 Introduction to Data Frames 00:19:00 Creating Data Frames 00:20:00 Data Frames: Helper Functions 00:31:00 Data Frames Tibbles 00:39:00 Intermediate R Intermediate Introduction 00:47:00 Relational Operations 00:11:00 Conditional Statements 00:11:00 Loops 00:08:00 Functions 00:14:00 Packages 00:11:00 Factors 00:28:00 Dates and Times 00:30:00 Functional Programming 00:37:00 Data Import or Export 00:22:00 Database1 00:27:00 Data Manipulation in R Data Manipulation in R Introduction 00:36:00 Tidy Data 00:11:00 The Pipe Operator 00:15:00 The Filter Verb 00:22:00 The Select Verb 00:46:00 The Mutate Verb 00:32:00 The Arrange Verb 00:10:00 The Summarize Verb 00:23:00 Data Pivoting 00:43:00 JSON Parsing 00:11:00 String Manipulation 00:33:00 Web Scraping 00:59:00 Data Visualization in R Data Visualization in R Section Intro 00:17:00 Getting Started 00:16:00 Aesthetics Mappings 00:25:00 Single Variable Plots 00:37:00 Two Variable Plots 00:21:00 Facets, Layering, and Coordinate Systems 00:18:00 Styling and Saving 00:12:00 Creating Reports with R Markdown Creating with R Markdown 00:29:00 Building Webapps with R Shiny Introduction to R Shiny 00:26:00 A Basic R Shiny App 00:31:00 Other Examples with R Shiny 00:34:00 Introduction to Machine Learning Machine Learning Part 1 00:22:00 Machine Learning Part 2 00:47:00 Starting A Career in Data Science Starting a Data Science Career Section Overview 00:03:00 Data Science Resume 00:04:00 Getting Started with Freelancing 00:05:00 Top Freelance Websites 00:05:00 Personal Branding 00:05:00 Importance of Website and Blo 00:04:00 Networking Do's and Don'ts 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Data Science & Machine Learning With R in 2021
Delivered Online On Demand22 hours 12 minutes
£18

Cyber Security and Digital Forensics for Pentesters - Hands-on

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 8 hours 13 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about forensic investigation Understand the core competencies and principles of forensic investigation Explore the various areas of forensic investigation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert pentester Cyber Security and Digital Forensics for Pentesters - Hands-on Course Master the skills you need to propel your career forward in digital forensic investigation. This course will equip you with the essential knowledge and skillset that will make you a confident pentester and take your career to the next level. This comprehensive cyber security and digital forensics course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this cyber security and digital forensics course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This cyber security and digital forensics course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.  This comprehensive course will teach you the theory of effective digital forensic investigation practice and equip you with the essential skills, confidence and competence to assist you in the digital forensic investigation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in digital forensic investigation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for pentester or for people who are aspiring to specialise in digital forensic investigation. This cyber security and digital forensics course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  Enrol in this cyber security and digital forensics course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive cyber security and digital forensics course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital forensic investigation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This cyber security and digital forensics course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This cyber security and digital forensics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This cyber security and digital forensics course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Course Overview Course Overview 00:06:00 Building Your Forensics Lab Environment Using VirtualBox Video - Downloading ISO and OVA Files for VirtualBox 00:08:00 Video and lab - Create a Virtual Install of CSI Linux 2021.2 00:12:00 Video and Lab - Create a Kali Live (Forensic Mode) VM Using VirtualBox 00:06:00 Video and lab - Create a Virtual Install Kali Image Using VirtualBox 00:11:00 Video and Lab - Create Virtual Install of Windows 10 Using VirtualBox 00:08:00 Video and Lab - Create a Virtual Install of Metasploitable2 Using VirtualBox 00:10:00 Using Kali Forensic Mode and Autopsy Video and Lab -Getting Started with Autopsy 00:10:00 Video and Lab - Simulate Creating a Disk Image for a Forensic Analysis 00:11:00 Video and Lab - Examining a forensic Disk Image Using Autopsy 00:12:00 Digital Forensics Case Management Video and Lab - Installing the WebMap-Nmap Dashboard 00:12:00 Open-source Intelligence (OSINT) Video and Lab - Conducting OSINT Using CSI Linux Investigator 00:08:00 Video and Lab - Find Social Media Accounts Using Sherlock 00:07:00 Video - OSINT Framework - Overview 00:16:00 Using Shodan to Search for Vulnerable Devices Video and Lab - Preparing CSI Investigator to Use Shodan 00:05:00 Video and Lab - Using Shodan to Find Vulnerable Devices 00:16:00 Video and lab - Using Shodan to Search for Vulnerable Databases 00:08:00 Computer Forensics Video - Attaching an External USB Device in Kali 00:07:00 Video and Lab - Acquiring a Forensic Copy of the Windows Registry 00:15:00 Video and Lab - Analyzing the Windows Registry for Evidence 00:14:00 Video and Lab - Dumping Wi-Fi Credentials Using netsh 00:04:00 Video and Lab - Email Header Analysis 00:17:00 Video and Lab - Using Shellbags to View Hidden or Deleted Folders 00:06:00 Video and Lab - Extracting Thumbnail Images From a Suspects Machine 00:05:00 Video and lab - Memory Forensics Using the Volatility Framework 00:19:00 Reverse Engineering and Malware Analysis Video and Lab - Install Ghidra on CSI Linux 00:07:00 Video and Lab - Introduction to Using Ghidra 00:14:00 Video and Lab - Reverse Engineering crackme0x00 Using Ghidra 00:06:00 Video and Lab - Reverse Engineering crackme0x05 Using Ghidra 00:12:00 Video and Lab - Analyzing the WannaCry KillSwitch Using Ghidra 00:17:00 Malware Hunting with Sysinternal Tools Video - Overview of Sysinternal Tools 00:08:00 Video - Overview of Sysinternal's Process Explorer 00:00:00 Video and Lab - Finding Malware with Sysinternals Process Explorer 00:09:00 Stenography Video and Lab - Using Steghide for Hiding and Extracting Data 00:11:00 Video and Lab - Using the EXIFtool to Read and Write EXIF Tags 00:10:00 Network Forensics Using Wireshark Video - Overview of Wireshark 3.2 00:11:00 Video - Wireshark Capture Options 00:07:00 Video - Wireshark Toolbar Icons 00:03:00 Video and Lab - Installing a Wireless Adapter in Kali 00:09:00 Video and Lab - Hacking a Wireless Network Using Kali Linux 00:14:00 Video - Capturing Wireless Traffic Using Wireshark 00:05:00 Practice What You Learned Video and Lab - CTF Lab Build for HA: Forensics 00:11:00 Video and lab - Capture flag #1 00:12:00 Video and lab - Capture flag #2 00:10:00 Video and lab - Capture flag #3 00:20:00 Video and lab - Capture flag #4 00:09:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Cyber Security and Digital Forensics for Pentesters - Hands-on
Delivered Online On Demand
£19

App Development Training: React and Redux

5.0(1)

By Course Gate

Master React and Redux with our comprehensive App Development Training course. Learn to build dynamic web applications, manage state, and integrate with backend services like Firebase. Ideal for aspiring UI/UX developers and frontend developers. Enroll now to start your journey in app development!

App Development Training: React and Redux
Delivered Online On Demand7 hours 18 minutes
£11.99

Authoring Machine Learning Models from Scratch

By Packt

In this course, you will learn how to author machine learning models in Python without the aid of frameworks or libraries from scratch. Discover the process of loading data, evaluating models, and implementing machine learning algorithms.

Authoring Machine Learning Models from Scratch
Delivered Online On Demand1 hour 31 minutes
£14.99

ISO 19011 Lead Auditor Course: Auditing Management Systems

4.3(43)

By John Academy

Enhance your auditing expertise with our ISO 19011 Lead Auditor Course, covering management system auditing principles, ISO 9001:2015 clauses, and auditor competence evaluation. Become a proficient lead auditor and drive organizational improvement. Enroll now!

ISO 19011 Lead Auditor Course: Auditing Management Systems
Delivered Online On Demand2 hours
£23.99

Customer Service Advisor Training

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Customer Service Advisor Training
Delivered Online On Demand6 hours 25 minutes
£11.99

Website Development Course

5.0(1)

By Course Gate

Developing a web site for the Internet or an intranet is a quite challenging task. Website Development Course will ensure you the platform for being an independent web developer and provide you the skills and knowledge to design, build and manage websites. Covering the four essential modules -HTML 5, JavaScript, CSS, and Bootstrap, the course will outline the topics on the header, navigation, and footer HTML code across web pages using PHP. By the end of the course, you can apply essential programming language ideas at the time of website design, select an appropriate web hosting service, and can publish your webpages. To grasp adequate knowledge of enterprise databases, software, and web applications, there is no alternative to best course providers. Learning Outcomes Learn to use HTML 5, JavaScript, CSS and Bootstrap You will learn to choose fonts, a colour scheme You can create a header, navigation bar, and footer How to design and build databases and use website development language You will be able to develop a working model for creating your own personal or business websites Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Get Started What This is About 00:07:00 Start Building 00:18:00 Choose Your Fonts 00:05:00 Choose Your Color Scheme 00:05:00 Create the Nav Bar 00:11:00 Add a Page Footer 00:08:00 Beyond the Basic Structure Style the Body Content 00:05:00 Make it Responsive 00:10:00 Activate the Hamburger Menu 00:17:00 Make it Professional with Animations 00:04:00 Share Content Across Pages Why Share Content Across Pages? 00:08:00 Install AMPPS - Windows 00:11:00 Install AMPPS - Mac 00:13:00 Break Out the Shared Content 00:10:00 Professional-Grade Touches External JavaScript and Meta Tags 00:07:00 Adding More Pages to the Site 00:07:00 Highlight the Current Page in the Nav Bar 00:14:00 More Body Text Styling 00:10:00 Creating the Media Cards 00:13:00 Styling Lists 00:09:00 Styling Form Controls 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Website Development Course
Delivered Online On Demand3 hours 27 minutes
£11.99

CRM Fundamentals and Future

By NextGen Learning

In a world where relationships shape the future of business, the path to mastering Customer Relationship Management (CRM) begins here. Explore data and human connections as you journey through the CRM Fundamentals and Future course. From decoding customer behaviours to designing winning strategies, this immersive course unveils the secrets to building lasting bonds and embraces the cutting-edge technologies that shape the future of CRM. Get ready to craft unforgettable experiences, surpass customer expectations, and pave your way to limitless success in the ever-evolving landscape of CRM. Learning Outcomes: Develop a comprehensive understanding of Customer Relationship Management (CRM) principles and their role in modern business. Gain insights into effective CRM strategies and techniques for nurturing customer relationships. Learn data analysis techniques to extract valuable insights and enhance decision-making within a CRM context. Explore CRM databases and their utilisation for optimising customer interactions and personalised experiences. Acquire the knowledge to handle customer complaints and resolve issues, fostering satisfaction and loyalty. Gain foresight into the future of CRM and its impact on business growth and innovation. Enrol in the course right now! In a digitally interconnected world, mastering the art of CRM is a key to unlocking unparalleled success in business. Introducing "CRM Fundamentals and Future," a transformational course that delves deep into the intricacies of customer relationship management. Through a captivating exploration of principles, strategies, and cutting-edge technologies, this course provides a comprehensive understanding of CRM's pivotal role in shaping the future of customer-centric enterprises. Discover the power of data analysis within a CRM framework as you unravel valuable insights to propel informed decision-making. Explore the dynamic landscape of CRM databases, leveraging their potential to craft personalised experiences that leave a lasting impact. Delve into the art of nurturing customer relationships, acquiring the skills to handle complaints with finesse and elevate customer satisfaction to new heights. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their understanding of Customer Relationship Management (CRM). Entrepreneurs looking to build strong customer relationships and drive business growth. Sales and marketing professionals aiming to optimise customer interactions and improve customer satisfaction. Executives and managers interested in exploring the future of CRM and its implications for business success. Career path Our CRM Fundamentals and Future course will prepare you for a range of careers, including: CRM Analyst: £25,000 - £45,000 per year CRM Manager: £35,000 - £70,000 per year CRM Consultant: £40,000 - £80,000 per year Customer Experience Manager: £35,000 - £65,000 per year Relationship Marketing Manager: £40,000 - £70,000 per year Business Development Manager: £40,000 - £80,000 per year

CRM Fundamentals and Future
Delivered Online On Demand3 hours
£15

CRM: Customer Relationship Management

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

CRM: Customer Relationship Management
Delivered Online On Demand10 hours
£12

Information Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Information Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Information Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Information Management. It is available to all students, of all academic backgrounds. Requirements Our Information Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 02:17:00 total length •Introduction to Information Management: 00:32:00 •Information Management Strategy: 00:17:00 •Databases and Information Management: 00:29:00 •Management Information Systems (MIS): 00:16:00 •Auditing Information Systems: 00:16:00 •Ethical and Social Issues and Data Protection: 00:27:00 •Assignment - Information Management: 00:00:00

Information Management
Delivered Online On Demand2 hours 17 minutes
£12