117 Data Protection courses delivered Live Online

Course Overview The GDPR Certificate course provides an essential foundation for understanding the General Data Protection Regulation (GDPR) and its implications for businesses and individuals. This course offers a comprehensive guide to GDPR principles, legal obligations, and the responsibilities of data controllers and processors. Learners will develop a strong grasp of compliance strategies, risk management practices, and data subject rights. By completing this course, individuals will gain the knowledge needed to support GDPR compliance within organisations, enhancing both personal expertise and professional credibility. The course is designed to be accessible and engaging, making it ideal for those entering data protection roles, as well as professionals seeking to update their knowledge. Upon successful completion, learners will be better equipped to contribute to organisational governance, reduce compliance risks, and promote ethical data handling practices across various industries. Course Description This GDPR Certificate course delves deeply into the key areas of General Data Protection Regulation, offering a structured exploration of its background, core principles, and practical application. Learners will study topics such as lawful bases for processing, data subject rights, breach management, and the roles of the Information Commissioner's Office (ICO). The course also covers organisational responsibilities including data protection impact assessments (DPIAs) and record-keeping requirements. Designed to provide a professional and comprehensive learning experience, this course builds analytical skills and regulatory awareness, preparing individuals to address GDPR obligations confidently. Through detailed explanations and real-world scenarios, learners will develop the ability to interpret legislation, support compliance strategies, and foster a culture of data protection within their workplace. The course is well-suited for a wide range of learners, from complete beginners to professionals needing formalised GDPR training to enhance their career prospects. Course Modules Module 01: Introduction to GDPR Module 02: Key Terms and Definitions Module 03: Principles of Data Processing Module 04: Rights of Data Subjects Module 05: Lawful Bases for Data Processing Module 06: Roles and Responsibilities of Data Controllers and Processors Module 07: Data Protection Impact Assessments (DPIAs) Module 08: Data Breach Management and Notification Module 09: Accountability and Record Keeping Module 10: Enforcement, Penalties, and the Role of the ICO (See full curriculum) Who is this course for? Individuals seeking to understand and apply GDPR principles. Professionals aiming to ensure their organisation’s data compliance. Beginners with an interest in data protection and privacy regulations. Compliance officers, administrators, or managers looking to enhance regulatory knowledge. Business owners wishing to safeguard organisational data practices. Career Path Data Protection Officer (DPO) GDPR Compliance Specialist Information Governance Officer Legal and Compliance Consultant Risk and Compliance Analyst Data Privacy Advisor Administrative roles requiring data protection expertise

Duration 5 Days 30 CPD hours This course is intended for This course is designed for Collaboration engineers and administration professionals in job roles such as: Network administrator Network architect Network designer Network engineer Network manager Overview After taking this course, you should be able to: Analyze and troubleshoot SIP, H.323, and media protocols Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager Implement call coverage in Cisco Unified Communications Manager Configure and troubleshoot Cisco Unified Communications Manager Device Mobility Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility Implement Cisco Unified Communications Manager Express for SIP phones Implement globalized call routing within and between Cisco Unified Communications Manager clusters Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS XE gateways Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters Troubleshoot multisite Cisco Unified Communications Manager deployments Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable General Data Protection Regulation (GDPR) Configure and troubleshoot Cisco Unified Border Element In this course, you will learn how to use Cisco© Unified Communications Manager features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution. This course prepares you for the 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) concentration exam and CCNP-Collaboration certification. Course Outline Analyzing and Troubleshooting Signaling and Media Protocols Implementing Cisco Unified Communications Manager Supplemental Services Implementing Call Coverage in Cisco Unified Communications Manager Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility Configuring and Troubleshooting Cisco Unified CM Unified Mobility Implementing Cisco Unified Communications Manager Express Implementing Globalized Call Routing Implementing Remote Site Survivability Implementing Call Admission Control in Cisco Unified Communications Manager Implementing URI Calling in Cisco Unified Communications Manager Troubleshooting Multisite Cisco Unified Communications Manager Deployments Examining Global Dial Plan Replication Configuring and Troubleshooting Cisco Unified Border Element Lab outline Analyze SIP, H.323, and Media Protocols Troubleshoot SIP and Media Protocols Implement Cisco Unified Communications Manager Supplemental Services Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager Configure Device Mobility Troubleshoot Cisco Unified Communications Manager Device Mobility Configure Cisco Unified Communications Manager Extension Mobility Troubleshoot Cisco Unified Communications Manager Extension Mobility Configure Cisco Unified Mobility Troubleshoot Cisco Unified Mobility Implement Endpoints in Cisco Unified Communications Manager Express Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express Implement Calling Privileges in Cisco Unified Communications Manager Express Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express Implement Globalized Call Routing Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment Implement MGCP Fallback and Survivable Remote Site Telephony Implement Call Admission Control Implement a URI-Based Dial Plan for Multisite Deployments Troubleshoot Globalized Call Routing Troubleshoot Call Admission Control Implement Global Dial Plan Replication Implement Cisco Unified Border Element Troubleshoot Cisco Unified Border Element

Duration 3 Days 18 CPD hours This course is intended for Administrators or application owners who are responsible for deploying and managing Kubernetes clusters and workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create and manage Kubernetes clusters Control access Create image registry, network, quota, security, custom and mutation policies Connect your on-premises vSphere with Tanzu Supervisor to VMware Tanzu Mission Control Create, manage, and back up VMware Tanzu Kubernetes Grid™ clusters Create and manage Amazon Elastic Kubernetes Service clusters Perform cluster inspections Manage packages in your clusters Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply image registry, network, security, quota, custom, and mutation policies to Kubernetes environments. It focuses on how to deploy, upgrade, back up, and monitor Kubernetes clusters on VMware vSphere© with VMware Tanzu©, and it also covers package management using the VMware Tanzu Mission Control catalog. Course Introduction Introduction and course logistics Course Objectives What Is VMware Tanzu Mission Control Describe VMware Tanzu Mission Control Describe vSphere with Tanzu Describe Tanzu Kubernetes Grid Describe VMware Tanzu© for Kubernetes Operations Explain how to request access to VMware Tanzu Mission Control Describe VMware Cloud? services Describe the VMware Cloud services catalog Explain how to access VMware Tanzu Mission Control Identify the components of VMware Tanzu Mission Control Explain the resource hierarchy of VMware Tanzu Mission Control Access, Users, and Groups Explain VMware Cloud services and enterprise federation Describe VMware Cloud services roles Explain multifactor authentication Describe the VMware Tanzu Mission Control UI List the components of the VMware Tanzu Mission Control UI Describe the VMware Tanzu CLI Describe the VMware Tanzu Mission Control API Cluster Lifecycle Management Outline the steps for registering a management cluster to VMware Tanzu Mission Control Discuss what a management cluster is Describe provisioners Explain the purpose of a cloud provider account Describe Amazon Elastic Kubernetes Service Describe Azure Kubernetes Service Workload Clusters Describe Tanzu Kubernetes Grid workload clusters Explain how to create a cluster Explain how to configure a cluster Describe Amazon Elastic Kubernetes Service workload clusters Describe Azure Kubernetes Service workload clusters Explain how to attach a Kubernetes cluster Explain how to verify the connections to the cluster Describe cluster health Policy Management Explain how access policies grant users access to different resources Describe the policy model Describe the available policy types Explain how image registry policies restrict from which image registries container images can be pulled Outline how network policies are applied to clusters Discuss how security policies control deployment of pods in a cluster Discuss how quota policies manage resource consumption in your clusters Discuss how custom policies implement specialized policies that govern your Kubernetes clusters Describe mutation policies Explain how Policy Insights reports VMware Tanzu Mission Control policy issues Control Catalog Describe the VMware Tanzu Mission Control catalog Explain how to install packages Describe cert-manager Explain Service Discovery and ExternalDNS Describe Multus CNI and Whereabouts Describe Fluent-Bit Explain Prometheus and Grafana Describe Harbor Describe Flux Describe Helm Describe Git repositories Tanzu Mission Control Day 2 Operations Describe data protection Describe cluster inspections Explain life cycle management Describe VMware Aria Operations? for Applications Discuss VMware Tanzu© Service Mesh? Advanced edition Describe VMware Aria Cost? powered by CloudHealth©

Course Overview The CCTV Operator Course is designed to equip learners with the knowledge and skills required to operate CCTV systems effectively and efficiently. This comprehensive course covers the essential aspects of CCTV operations, focusing on the operational requirements, technical guidance, and regulatory standards. Learners will gain an understanding of how to monitor surveillance systems, ensure data protection compliance, and meet job requirements. By the end of the course, learners will be prepared to manage surveillance systems with confidence, supporting security operations across various industries. Course Description This course delves into the various aspects of CCTV operations, from understanding basic system components to applying data protection regulations in practice. Key topics include the operational requirements of CCTV systems, the technical aspects of monitoring and surveillance, and the necessary skills for effective performance in the role. Learners will also gain an understanding of data protection regulations, such as GDPR, and learn the requirements specific to CCTV operators. Throughout the course, learners will be introduced to the different job responsibilities and the critical competencies required to succeed in this field. Course Modules Module 01: Operational Requirement Module 02: CCTV Operator Skills and Ability Module 03: Basics of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements of a CCTV Operator (See full curriculum) Who is this course for? Individuals seeking to pursue a career in security operations. Professionals aiming to enhance their expertise in CCTV monitoring. Beginners with an interest in surveillance and security. Anyone interested in gaining qualifications in security operations. Career Path CCTV Operator Security Surveillance Specialist Security Manager Facility Security Supervisor Operations Manager in Security Systems Compliance Officer in Security Operations

Information Management Course Overview This Information Management course provides a comprehensive understanding of the principles and practices essential for effectively managing information in today’s data-driven world. It covers core topics such as strategic planning, databases, management information systems, and the auditing of information systems. The course is designed to enhance learners' understanding of how information can be efficiently organised, secured, and utilised for decision-making within organisations. Upon completion, learners will be equipped with the skills to manage data, ensure compliance with data protection laws, and address ethical and social issues surrounding information management. This course is ideal for individuals looking to advance their knowledge in information management and pursue a career in this dynamic field. Course Description The Information Management course explores critical aspects of managing data and information systems, offering in-depth insights into the processes and tools used in modern organisations. The course covers a broad range of topics, including developing information management strategies, understanding and implementing databases, and examining management information systems (MIS) for efficient decision-making. Learners will also gain knowledge of auditing information systems to ensure accuracy, integrity, and security. The ethical, legal, and social considerations of data protection and information governance are also discussed. Throughout the course, learners will engage with key theories and practices, preparing them to apply their knowledge to various industries, ensuring organisations meet legal requirements and maximise the value of their information assets. Information Management Curriculum Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection (See full curriculum) Who is this course for? Individuals seeking to understand the principles of information management. Professionals aiming to enhance their knowledge of information governance and security. Beginners with an interest in data management and organisational systems. Anyone looking to develop skills for improving organisational efficiency and compliance. Career Path Data Analyst Information Manager Records Manager IT Compliance Officer Data Protection Officer Information Systems Auditor

Technology and innovation and its profound impact on financial operations Technology adoption indeed comes with risks, particularly around data security and privacy. As CFOs, we must ensure robust cybersecurity measures and adhere to strict data protection regulations. It requires ongoing investment in secure systems, staff training, and proactive monitoring to mitigate risks and protect sensitive financial information. Change management is also crucial. The adoption of new technologies requires proper planning, training, and cultural adjustments. As CFOs, we need to foster a culture that embraces innovation and continuous learning. Clear communication about the benefits and objectives of technology adoption is essential to gain buy-in and drive successful implementation. Fantastic insights! Now, let’s discuss the future. What emerging technologies do you foresee shaping the future of finance functions? One area that holds immense potential is blockchain technology. Its decentralised and transparent nature has the potential to streamline financial transactions, enhance auditability, and revolutionize supply chain finance. We’re closely monitoring blockchain’s development and exploring pilot projects to leverage its benefits. I agree, blockchain is a game-changer. Additionally, as the internet of things (IoT) expands, we anticipate new opportunities and challenges. CFOs will need to adapt to the influx of real-time data from interconnected devices, leveraging this information to optimize financial processes, enhance risk management, and improve operational efficiencies. Before we wrap up, any final thoughts or advice for our CFO audience? Embrace technology and view it as an opportunity rather than a threat. Invest in understanding the technological landscape and its implications for finance. Stay curious, adapt, and be open to change. Technology will continue to evolve, and as CFOs, we must evolve with it. Absolutely. Collaboration is key. Engage with IT teams, industry peers, and external experts to stay informed about the latest technological advancements. By fostering partnerships and sharing knowledge, we can collectively navigate the ever-changing technology landscape and drive innovation within our organisations. https://www.fdcapital.co.uk/podcast/technology-and-innovation-and-its-profound-impact-on-financial-operations/ Tags Online Events Things To Do Online Online Conferences Online Science & Tech Conferences #technology #innovation #financial #impact #operations

Duration 3 Days 18 CPD hours This course is intended for This course is for Azure Administrators who migrate and manage SAP solutions on Azure. Azure Administrators manage the cloud services that span storage, networking, and compute cloud capabilities, with a deep understanding of each service across the full IT lifecycle. They take end-user requests for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, size, monitor and adjust as appropriate. This role requires communicating and coordinating with vendors. Azure Administrators use the Azure Portal and as they become more proficient they use PowerShell and the Command Line Interface. Overview After completing this course, students will be able to: Migrate and SAP HANA, S/4HANA, SAP NetWeaver to Azure Leverage Azure Portal, Cloud Shell, Azure PowerShell, CLI, and Resource Manager Use intersite connectivity features including VNet Peering and VNet-to-VNet connections Work with Azure Active Directory (AAD) and Azure AD Connect As an IT Professionals experienced in SAP solutions, you will discover how to leverage Azure resources that include deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. You will also be introduced to concepts, scenarios, procedures, and hands-on labs that will empower you to best plan and implement migration and operation of an SAP solution on Azure. You will also receive guidance on subscriptions, create and scale virtual machines, implement storage solutions, configure virtual networking, back up and share data, connect Azure and on-premises sites, manage network traffic, implement Azure Active Directory, secure identities, and monitor your solution. Introduction Contains an overview of the SAP and Microsoft partnership. Foundations of SAP on Azure Contains brief lessons on Azure compute, Azure storage, Azure networking, SAP HANA for Azure (Large Instances), identity services, governance and manageability, backup and data protection services, and migration services. SAP Certified Offerings on Azure Contains lessons on general prerequisites (SAP support in public cloud environments), deployment options of Azure for SAP workloads, SAP product-specific support for Azure, operating System support of Azure for SAP workloads, storage support of Azure for SAP workloads, networking support for SAP, database support for SAP, high availability and disaster recovery support for SAP, and monitoring requirements for SAP. Lab : Online Lab: Implementing Linux clustering on Azure VMs Lab : Online Lab: Implementing Windows clustering on Azure VMs SAP on Azure Reference Architecture Contains lessons on SAP NetWeaver with AnyDB, SAP S4 HANA, and SAP HANA on Azure (Large Instances) on Azure VMs. Planning for Implementing SAP Solutions on Azure Contains lessons on Azure VM compute, network, and storage considerations. As well as Azure VM high availability and disaster recovery, Azure VM backup considerations, Azure VM monitoring considerations, Azure VM security considerations, and Azure VM authentication and access control considerations. Planning for Migrating SAP Workloads to Azure Contains lessons on strategies for migrating SAP systems to Microsoft Azure and SAP a workload planning and deployment checklist. Implementing Azure VM-based SAP Solutions Contains lessons on Azure VM deployment methodologies, single-instance implementations (2-tier or 3-tier), implementing HA SAP NetWeaver with AnyDB on Azure VMs, implementing HA SAP HANA on Azure VMs, configure the Azure Enhanced Monitoring Extension for SAP, and implementing AD and Azure AD-based authentication. Module 8-Deploying HANA Large Instances (HLI) Contains a lesson on implementing HANA Large Instances (HLI). Migrating SAP Workloads to Azure Contains lessons on migration options, DMO methodologies, cloud migration options, and Very Large Database Migration to Azure. Lab : Online Lab-Implement SAP architecture on Azure VMs running Linux Lab : Online Lab-Implement SAP architecture on Azure VMs running Windows Maintaining SAP on Azure Contains lessons on, remote management, performing backups and restores, OS and workload updates, vertical and horizontal scaling, and Disaster Recovery (DR). Monitoring and Troubleshooting SAP on Azure Contains lessons on monitoring Azure VMs, monitoring SAP HANA on Azure (Large Instances), and integrating SAP solutions with Microsoft cloud services.

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

Supporting and engaging with different parts of the organisation and interact with internal or external customer.

Duration 4.875 Days 29.25 CPD hours This course is intended for VMware vSphere: Install, Configure, Manage features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most otherVMware technologies in the software-defined data center. Overview Describe the software-defined data center (SDDC) Explain the vSphere components and their function in the infrastructure Describe the benefits and capabilities of VMware Skyline Install and configure ESXi hosts Deploy and configure VMware vCenter Server Appliance™ Use VMware vSphere Client™ to manage the vCenter Server inventory and the vCenter Server configuration Manage, monitor, back up, and protect vCenter Server Appliance Create virtual networks with vSphere standard switches Describe the storage technologies supported by vSphere Configure virtual storage using iSCSI and NFS storage Create and manage VMware vSphere VMFS datastores Use the vSphere Client to create virtual machines, templates, clones, and snapshots Create a content library and deploy virtual machines from templates in the library Manage virtual machine resource use Migrate virtual machines with VMware vSphere vMotion and VMware vSphere Storage vMotion Create and manage a vSphere cluster that is enabled with VMware vSphere High Availability and VMware vSphere Distributed Resource Scheduler ™ Discuss solutions for managing the vSphere life cycle Use VMware vSphere Lifecycle Manager™ to perform upgrades to ESXi hosts and virtual machines This is an official VMware IT Academy course with official courseware and labs. Course introduction Introductions and course logistics Course objectives Introduction to vSphere and the Software-Defined Data Center Explain basic virtualization concepts Describe how vSphere fits into the software-defined data center and the cloud infrastructure Explain how vSphere interacts with CPUs, memory, networks, and storage Recognize the user interfaces for accessing the vCenter Server system and ESXi hosts Describe the ESXi host architecture Navigate the Direct Console User Interface (DCUI) to configure an ESXi host Recognize ESXi host user account best practices Install an ESXi host Use VMware Host Client? to configure ESXi host settings Describe how to proactively manage your vSphere environment using VMware Skyline Virtual Machines Create and provision a virtual machine Explain the importance of VMware Tools? Install VMware Tools Identify the files that make up a VM Recognize the components of a VM Recognize virtual devices supported by a VM Describe the benefits and use cases for containers Identify the parts of a container system vCenter Server Describe the vCenter Server architecture Discuss how ESXi hosts communicate with vCenter Server Deploy and configure vCenter Server Appliance Use vSphere Client to manage the vCenter Server inventory Add data center, organizational objects, and hosts to vCenter Server Use roles and permissions to enable users to access objects in the vCenter Server inventory Back up vCenter Server Appliance Monitor vCenter Server tasks, events, and appliance health Use VMware vCenter Server© High Availability to protect a vCenter Server Appliance Configuring and Managing Virtual Networks Create and manage standard switches Describe the virtual switch connection types Configure virtual switch security, traffic-shaping, and load-balancing policies Compare vSphere distributed switches and standard switches Configuring and Managing Virtual Storage Identify storage protocols and storage device types Discuss ESXi hosts using iSCSI, NFS, and Fibre Channel storage Create and manage VMFS and NFS datastores Explain how multipathing works with iSCSI, NFS, and Fibre Channel storage Recognize the components of a VMware vSAN? configuration Virtual Machine Management Use templates and cloning to deploy new virtual machines Modify and manage virtual machines Create a content library and deploy virtual machines from templates in the library Use customization specification files to customize a new virtual machine Perform vSphere vMotion and vSphere Storage vMotion migrations Describe the Enhanced vMotion Compatibility feature Create and manage virtual machine snapshots Examine the features and functions of VMware vSphere© Replication? Describe the benefits of VMware vSphere© Storage APIs ? Data Protection Resource Management and Monitoring Discuss CPU and memory concepts in a virtualized environment Describe what overcommitment of a resource means Describe methods for optimizing CPU and memory usage Use various tools to monitor resource use Create and use alarms to report certain conditions or events vSphere Clusters Describe the functions of a vSphere DRS cluster Create a vSphere DRS cluster Monitor a vSphere cluster configuration Describe options for making a vSphere environment highly available Explain the vSphere HA architecture Configure and manage a vSphere HA cluster Examine the features and functions of VMware vSphere© Fault Tolerance Describe the function of the vSphere© Cluster Service vSphere Lifecycle Management Recognize the importance of vCenter Server Update Planner Describe how VMware vSphere© Lifecycle Manager? works Describe how to update ESXi hosts using baselines Validate ESXi host compliance using a cluster image Describe how to upgrade VMware Tools and VM hardware Describe VMware vSphere© Lifecycle Manager? and VMware vSAN? integration