543 Data Analyst courses

24-Hour Flash Sale! Prices Reduced Like Never Before!! The UK quality assurance market is expected to grow at a CAGR of 5.7% from 2022 to 2027, driven by increasing demand for quality assurance services across various industries. Enhance your career prospects and become a sought-after quality assurance expert with our comprehensive Quality Assurance (QA) & Quality Management bundle. This Quality Assurance (QA) & Quality Management bundle will provide you with a comprehensive understanding of quality assurance (QA) principles, methodologies, and tools. You will learn how to develop and implement quality assurance plans, conduct inspections and audits, and identify and resolve quality issues. With this Quality Assurance (QA) bundle, you will also gain a deep insight into QA methodologies such as Six Sigma and Lean Process, enabling you to identify and eliminate defects, streamline processes, and reduce costs. This Quality Assurance (QA) & Quality Management Diploma Bundle contains five of Our Premium Courses Related to QA : Course 01: Certificate in Quality Assurance (QA) Manager at QLS Level 3 Course 02: Complete Quality Management Course 03: Diploma in Six Sigma & Lean Process Course 04: Product Management & Facility Management Join us on this journey with the Quality Assurance (QA) & Quality Management bundle, where expertise meets innovation, and career growth becomes a tangible reality. Learning Outcomes of Quality Assurance (QA) & Quality Management Diploma Understand the principles and practises of quality assurance (QA) Apply holistic quality management; ensure organisational excellence with strategic techniques. Implement Six Sigma and Lean processes; drive efficiency across operations. Navigate product management complexities; excel in strategic development and delivery. Excel in facility management; optimise resources for seamless business operations. Synthesise quality skills and gain a dynamic professional edge across diverse industries. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support So enrol now in this Quality Assurance (QA) Today to advance your career! Start your learning journey straight away! Course Curriculum Course 01: Certificate in Quality Assurance (QA) Manager at QLS Level 3 Module 01: Concept of Quality Module 02: Key Terms Module 03: Categories Module 04: Customer Input Module 05: Module 01: Plan Quality Module 06: Design of Experiments Module 07: Quality Control Module 08: Control Charts Module 09: Sampling Module 10: Six Sigma Module 11: The Steps Module 12: The 6 Six Sigma Challenges Course 02: Complete Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course 03: Diploma in Six Sigma & Lean Process Module 01: Understanding Lean Module 02: Liker's Toyota Way Module 03: The TPS House Module 04: The Five Principles of Lean Business Module 05: The First Improvement Concept (Value) Module 06: The Second Improvement Concept (Waste) Module 07: The Third Improvement Concept (Variation) Module 08: The Fourth Improvement Concept (Complexity) Module 09: The Fifth Improvement Concept (Continuous Improvement) Module 10: The Improvement Toolkit =========>>>>> And 1 More Course <<<<<========= Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Job seekers Office professionals Data analysts Business owners Students Career improvers Requirements You will not need any prior background or expertise to enrol on this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. QA Tester (Software/Web) (£28,000 - £45,000) QA Analyst (£32,000 - £50,000) QA Manager (£40,000 - £60,000) Quality Assurance Specialist (£30,000 - £48,000) Six Sigma Specialist (£40,000 - £65,000) Lean Six Sigma Black Belt (£50,000 - £80,000) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course). Please note that International students have to pay an additional £10 as a shipment fee.

Take your first step toward Natural Language Processing with this beginner-to-pro course. Gain an in-depth understanding of deep learning models for NLP with the help of examples. Learn the essential concepts from the absolute beginning with complete unraveling along with examples in Python.

Learning and applying new visual techniques can often be a daunting experience. This is especially true if you need to generate and code data visualizations yourself. This course focuses specifically on how to create many different types of graphs and all their possible options and sub-options.

Course Overview A library holds the history and literature of a culture or the whole world in the pages of its books. To make all these information accessible and enjoyable to people, proper library management is essential. Learn library management skills from this Diploma in Library and Information Science course and take the first step to be a librarian. This Diploma in Library and Information Science course will teach you how you can manage and organise information. You'll be familiarised with library infrastructure and acquire managerial and financial skills you need to be a librarian. You'll also learn about virtual library management skills. This course will help you to understand the functions of library networking and boost your skill. The easily understandable lessons will provide you with the updated skills and knowledge of library management. You'll be able to learn about information science from scratch in this course. Learning Outcomes Learn about the roles and responsibilities of a librarian Understand the ethical values in library management Be able to use library networking efficiently Familiarise with data management and the duties of library management Know about UK legislation of data storage and library management Be able to understand how to manage a digital library Familiarise with the virtual library system Learn to manage finance and budgeting for library resources Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building Financial Management Library Management Who Should Take this Diploma in Library and Information Science Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Library and Information Science course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Library and Information Science Certification After completing and passing the Diploma in Library and Information Science course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path The Diploma in Library and Information Science is a useful qualification to possess and would be beneficial for any related profession or industry such as: Librarians Library Assistants Researchers Data Analysts Data Scientists Diploma in Library and Information Science Module 01: Organisation Systems 00:27:00 Module 02: Ethics and Values in the Library Professions 00:23:00 Module 03: Library Networking 00:19:00 Module 04: Library as Infrastructure 00:27:00 Module 05: Finance and Budgeting 00:19:00 Module 06: Digital and Virtual Libraries 00:21:00 Module 07: Library Legislation 00:25:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Register on the Information Analyst today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Information Analyst is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Information Analyst Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Information Analyst, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Information Management Introduction to Information Management 00:33:00 Module 02: Information Management Strategy Information Management Strategy 00:18:00 Module 03: Databases and Information Management Databases and Information Management 00:30:00 Module 04: Management Information Systems (MIS) Management Information Systems (MIS) 00:17:00 Module 05: Auditing Information Systems Auditing Information Systems 00:17:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:28:00 Module 07: Organisation Systems Organisation Systems 00:26:00 Module 08: Finance and Budgeting Finance and Budgeting 00:18:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course introduces you to SQL and Microsoft SQL Server in a practical way. You'll be able to learn the basics of SQL quickly and understand how to use SQL queries and statements with Microsoft SQL Server to extract data and analyze it for making productive marketing decisions.

This course provides a holistic understanding of People Analytics by exploring data collection, analysis, and visualisation. From improving workforce dynamics to addressing ethical considerations, participants gain insights into leveraging analytics for strategic HR practices.After the successful completion of the course, you will be able to learn about the following, Define People Analytics and distinguish it from traditional HR practices. Explain the benefits of using People Analytics in organizations. Identify the key concepts and techniques used in People Analytics, such as data collection, analysis, and visualization. Understand how People Analytics can be used to improve workforce performance, retention, and engagement. Analyze the challenges associated with implementing People Analytics in organizations, such as data privacy and ethical considerations. Appreciate the role of People Analytics in a data-driven organization and its potential impact on business outcomes. Evaluate case studies and examples of successful implementation of People Analytics in different industries. This course illuminates the realm of People Analytics, differentiating it from traditional HR practices. Participants delve into key concepts, techniques, and benefits, equipping them to harness data for enhanced workforce performance, retention, and engagement. The course addresses challenges and explores People Analytics' pivotal role in shaping data-driven organizational strategies. This comprehensive course empowers participants to define, implement, and leverage People Analytics effectively. Covering key concepts, techniques, and real-world case studies, it prepares professionals to navigate the complexities of data-driven HR practices and contribute to organizational success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to People Analytics Self-paced pre-recorded learning content on this topic. People Analytics Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. People Analytics Specialist HR Data Scientist Workforce Performance Analyst Employee Engagement Strategist HR Analytics Consultant Data-Driven HR Manager Organizational Insights Analyst Talent Retention Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Unlock the power of Excel like never before with our 'Excel Add-in with C# VSTO and Web' course. This innovative curriculum fuses the potential of Excel with the dynamic capabilities of C# and the web. Grasp the foundational elements of VSTO and deepen your understanding through extensive modules. Transition smoothly to the vast arena of web basics, bridging the gap between spreadsheet functionalities and online applications. Experience a synthesis of software development and data management in one cohesive learning journey. Learning Outcomes Understand the integration of Excel and C# through VSTO. Grasp foundational concepts and advanced features of VSTO. Gain knowledge on how to create powerful Excel add-ins. Delve into the essential principles of web applications in relation to Excel. Harness the potential of merging Excel with the web for enhanced functionality. Why choose this Excel Add-in with C# VSTO and Web course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Excel Add-in with C# VSTO and Web Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Excel Add-in with C# VSTO and Web course for? Developers keen on integrating Excel functionalities into applications. Data analysts aiming to amplify their Excel capabilities. IT professionals aspiring to combine web applications with Excel. Excel enthusiasts curious about the crossover with C# and web. University students pursuing a career in software development with a focus on Excel add-ins. Career path Excel VSTO Developer: £30,000 - £55,000 Web Application Engineer: £25,000 - £50,000 Data Integration Specialist: £35,000 - £60,000 C# Developer with Excel Focus: £32,000 - £58,000 IT Consultant Specialising in Office Integrations: £40,000 - £70,000 Data Analytics Manager: £45,000 - £80,000 Prerequisites This Excel Add-in with C# VSTO and Web does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Excel Add-in with C# VSTO and Web was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:03:00 VSTO basics Basic interactions 00:07:00 Advanced interactions 00:21:00 More on Vsto Multiple sheets 00:07:00 Charts 00:07:00 Web Basics Preparation and single cell input/output 00:23:00 Working with multiple cells 00:15:00

Step into the captivating world of 'Customer Relationship Management' and unlock the secrets to fostering impeccable customer connections. Initiate your journey with a profound introduction to CRM, paving the way to mastering its fundamental principles and strategies. As you progress, the course immerses you in the art of data analysis and CRM databases, ensuring that you harness the power of information to deepen customer ties. Moreover, hone your prowess in adeptly handling customer feedback and gaze into the prospective advancements in CRM, positioning yourself at the forefront of customer-centric excellence. Learning Outcomes Understand the core principles and objectives of Customer Relationship Management. Develop and implement effective CRM strategies tailored to various business scenarios. Harness the potential of data analytics to inform CRM decisions and strategies. Effectively manage and utilise CRM databases to foster deeper customer connections. Efficiently address customer concerns and complaints, ensuring a seamless experience. Why choose this Customer Relationship Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Customer Relationship Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Customer Relationship Management course for? Aspiring customer relationship managers and strategists. Business owners seeking to enhance customer interactions. Marketing professionals aiming to incorporate CRM into their strategies. Sales personnel aspiring to elevate customer engagement. Data analysts focusing on customer-centric analytics. Career path CRM Specialist: £25,000 - £40,000 CRM Analyst: £30,000 - £50,000 CRM Strategy Manager: £35,000 - £60,000 Customer Experience Manager: £28,000 - £55,000 Complaints Handling Officer: £20,000 - £35,000 CRM Database Administrator: £27,000 - £52,000 Prerequisites This Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Customer Relationship Management 00:00:00

Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 is the translation of medical documentation into standardised codes. This practice is integral for managing patient data, billing, and ensuring a streamlined healthcare delivery system. This meticulous process requires a comprehensive understanding of medical terminology, clinical jargon, and various coding systems such as ICD-10, OPCS-4, and SNOMED CT. Our Medical Coding Online Course provides a comprehensive curriculum that includes an introduction to clinical records, ICD-10 coding, OPCS-4, SNOMED CT, and the legal and ethical aspects of working in a clinical environment.  The Clinical Coding Online Course meticulously covers these crucial areas, ensuring you are well-equipped with the necessary knowledge and skills. By delving deep into the intricacies of clinical coding, the course prepares you to navigate the complexities of this field confidently. This is not just a course; it's your stepping stone towards mastering Medical Coding, and setting a solid foundation for your future in the healthcare sector. Understanding the significance of confidentiality in clinical records, the course also emphasises the legal and ethical aspects of working in a clinical environment. Through engaging modules and practical insights, you will explore the world of clinical coding in a structured, comprehensive manner. This Medical Coding Online Course is your gateway to unlocking new opportunities and overcoming the challenges in the ever-evolving landscape of clinical coding. Learning Outcomes Understand the principles of clinical coding. Recognise the importance of record confidentiality. Identify various clinical terminology and jargon. Apply the general coding standards of ICD-10. Utilise ICD-10 5th edition codes effectively. Comprehend the basics of OPCS-4 and SNOMED CT. Recognise the legal and ethical aspects of clinical environments. Why Choose This Medical Coding Certification: Clinical Coding Online Course at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 for? Healthcare professionals seeking to enhance their coding skills. Individuals interested in a career in healthcare administration. Medical students or recent graduates. Data analysts and researchers in the healthcare sector. Anyone with an interest in medical coding. Career Path Clinical Coder: £21,000 - £35,000 Medical Records Clerk: £18,000 - £25,000 Health Information Manager: £31,000 - £50,000 Clinical Auditor: £26,000 - £41,000 Coding Trainer or Educator: £30,000 - £45,000 Prerequisites No prior qualifications or experience is required to enrol in our Course. Created by industry professionals, the course is compatible with all PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you can access the course from anywhere, at any time. Certification Upon completion of the course material for the Course, you'll have the opportunity to undertake a written assignment test, which can be taken either during or upon completion of the course. Successful completion of the test enables you to claim your PDF certificate at a cost of £4.99. Should you require an original hard copy certificate, it can be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Clinical Coding Introduction to Clinical Coding 00:44:00 Module 02: Introduction to Clinical Records Its Confidentiality Introduction to Clinical Records and Its Confidentiality 00:51:00 Module 03: Clinical Terminology and Jargons Clinical Terminology and Jargons 00:44:00 Module 04: Introduction to ICD-10 Coding Introduction to ICD-10 Coding 00:34:00 Module 05: General Coding Standards of ICD-10 General Coding Standards of ICD-10 00:44:00 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) ICD-10 5th Edition Codes (Chapter 1 to 4) 00:46:00 Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) ICD-10 5th Edition Codes (Chapter 5 to 10) 01:02:00 Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) ICD-10 5th Edition Codes (Chapter 11 to 15) 01:00:00 Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) ICD-10 5th Edition Codes (Chapter 16 to 22) 01:04:00 Module 10: Introduction to OPCS-4 Introduction to OPCS-4 00:48:00 Module 11: Introduction to SNOMED CT Introduction to SNOMED CT 00:41:00 Module 12: Other types of Clinical Coding Other types of Clinical Coding 00:34:00 Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Legal and Ethical Aspects of Working in a Clinical Environment 00:35:00 Assignment Assignment - Medical Coding Certification: Clinical Coding Online Course at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00