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217 Dance courses in Slough delivered On Demand

Exploring Sustainable Ecotourism Practices Around the World

4.5(3)

By Studyhub UK

Venture into a fascinating realm where travel meets conservation with our course, 'Exploring Sustainable Ecotourism Practices Around the World'. Uncover the underlying principles that make ecotourism an intricate dance of environmental stewardship, cultural preservation, and enjoyable travel experiences. Dive deep into modules ranging from the rudiments of ecotourism to adept management techniques, creating a harmonious blend of adventure, cultural immersion, and sustainability. Learning Outcomes Understand the foundational concepts and significance of ecotourism. Grasp the essence of ecological principles and their relation to conservation efforts. Acquire knowledge in the art of environmental interpretation and natural resource management. Gain insight into preserving cultural heritage while promoting community-based tourism. Develop adeptness in planning, managing, and executing sustainable ecotourism ventures. Why buy this Exploring Sustainable Ecotourism Practices Around the World? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Exploring Sustainable Ecotourism Practices Around the World for? Individuals passionate about merging travel with environmental conservation. Tourism professionals looking to incorporate sustainable methodologies. Conservationists eager to promote tourism that benefits local communities. Adventure enthusiasts keen on understanding the principles behind their activities. Planners and policymakers aiming to boost community-based tourism. Career path Ecotourism Consultant: £35,000 - £45,000 Conservation Officer: £24,000 - £31,000 Tour Operator Specialising in Sustainable Practices: £28,000 - £40,000 Environmental Interpreter: £22,000 - £30,000 Natural Resource Manager: £30,000 - £42,000 Community-based Tourism Coordinator: £27,000 - £35,000 Prerequisites This Exploring Sustainable Ecotourism Practices Around the World does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Ecotourism Introduction to Ecotourism 00:16:00 Module 02: Ecological Principles and Conservation Ecological Principles and Conservation 00:14:00 Module 03: Environmental Interpretation Environmental Interpretation 00:21:00 Module 04: Sustainable Practices in Ecotourism Sustainable Practices in Ecotourism 00:19:00 Module 05: Natural Resource Management Natural Resource Management 00:18:00 Module 06: Cultural Heritage and Community-Based Tourism Cultural Heritage and Community-Based Tourism 00:18:00 Module 07: Adventure Tourism and Outdoor Activities Adventure Tourism and Outdoor Activities 00:17:00 Module 08: Ecotourism Planning and Management Ecotourism Planning and Management 00:19:00

Exploring Sustainable Ecotourism Practices Around the World
Delivered Online On Demand2 hours 22 minutes
£10.99

Leadership and Management Essential Skill

4.5(3)

By Studyhub UK

Dive deep into the intricacies of the 'Leadership and Management Essential Skill' course and unlock the doors to transformative managerial practices. Discover a balanced blend of traditional management principles alongside cutting-edge theories on leadership. Understand the delicate dance between leadership and management, learn how to tackle hurdles, and master the various leadership styles to optimise team performance and growth. Learning Outcomes Comprehend the foundational principles that underpin successful management. Analyse and apply contemporary leadership theories within various organisational contexts. Discern the nuanced distinctions and practical applications between leadership and management. Identify and navigate challenges commonly faced in leadership and managerial roles. Recognise and implement varied leadership styles, evaluating their impact and leveraging mentoring for optimum outcomes. Why buy this Leadership and Management Essential Skill course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership and Management Essential Skill there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Leadership and Management Essential Skill course for? Aspiring managers keen to lay a strong foundation for their careers. Current managers seeking deeper insights into leadership dynamics. Team leaders eager to understand and adapt to different leadership styles. Individuals transitioning into roles requiring managerial oversight or leadership. Entrepreneurs and start-up founders wanting a structured approach to lead and manage. Prerequisites This Leadership and Management Essential Skill does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management Essential Skill was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £55,000 Team Leader: £25,000 - £45,000 Chief Executive Officer (CEO): £70,000 - £150,000+ Operations Director: £60,000 - £100,000 Leadership Consultant: £40,000 - £85,000 Business Development Manager: £35,000 - £60,000 Course Curriculum Module 01: Principles of Management Principles of Management 00:15:00 Module 02: Applied Theories on Leadership Applied Theories on Leadership 00:15:00 Module 03: Leadership and Management Differences & Applications Leadership and Management Differences & Applications 00:14:00 Module 04: Obstacles in Leadership and Management Obstacles in Leadership and Management 00:17:00 Module 05: Different Leadership Styles Different Leadership Styles 00:17:00 Module 06: Impact of Different Leadership Style and Mentoring Impact of Different Leadership Style and Mentoring 00:18:00

Leadership and Management Essential Skill
Delivered Online On Demand1 hour 36 minutes
£10.99

Video Editing, Graphic Design, Animation & Digital Design - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Video Editing Advanced Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In today's digital age, the demand for skilled video editors has skyrocketed. According to recent statistics, the video editing industry in the UK is projected to grow by a staggering 15% by 2027, with an estimated 10,000 new job openings annually. This surge in demand is fueled by the ever-increasing popularity of video content across various platforms, including social media, advertising, and entertainment. This comprehensive Video Editing bundle equips you with video editing essentials, advanced techniques like color grading, animation, motion graphics, photography, filmmaking, audio editing, photo manipulation, and vector art skills, utilizing industry-standard tools like Adobe Premiere Pro, After Effects, Illustrator, and more. But that's not all. When you enrol in Video Editing Advanced Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive Student ID card, all absolutely free. Courses Are Included In this Video Editing Advanced Diploma Bundle: Basic Video Editing & Production Course 01: YouTube and Instagram Video Production with Editing Bootcamp Course 02: Video Editing Advanced Diploma - DaVinci Resolve Course 03: Adobe Premiere Pro CC Course 04: Edit 3 Times Faster with Adobe Premier Pro Advanced Video Editing Techniques Course 05: DaVinci Resolve Colour Grading Course 06: Make Super Hero Effects with Adobe Premier Pro and After Effects Basic Advanced Animation & Graphic Design Course 07: Basic Video Animation Training With Vyond Advanced Animation & Graphic Design Course 08: Adobe Graphic Design Course Course 09: Tutorial For Inkscape - Learn Vector Graphics Design Course 10: Learn to Animate Sci-fi Vector Arts Using Adobe After Effects CC Course 11: Advanced Video Animation Training With Vyond Course 12: Learn 2D Animation with Adobe Animate Course 13: Build Animations with Adobe After Effects Course 14: Comic Book Animation in After Effects Course 15: Collision Intro Animation in After Effects Course 16: Adobe After Effect: Gradient Animation Course 17: Motion Graphics with After Effects Course 18: After Effects for Graphic Design Course 19: Adobe After Effects: Learn to Use Shape Tools Photography & Filmmaking Course 20: Adobe Lightroom CC Course 21: Drone Photography Training Course 22: iPhone Filmmaking Audio Editing Course 23: Audio Editing Training With Audacity Photo Editing & Manipulation Course 24: How To Edit Your First Photo in Adobe Photoshop CC Course 25: Shading in Adobe Photoshop Vector Art & Illustration Course 26: Adobe Illustrator Course 26: Learn to Make Vector Art in Adobe Illustrator Don't let this opportunity pass you by. Enrol in the Video Editing Advanced Diploma today and take the first step towards achieving your goals and dreams. Why buy this Video Editing & Digital Design Bundle? Free CPD Accredited Certificate upon completion of Video Editing & Digital Design Get a free student ID card with Video Editing & Digital Design Lifetime access to the Video Editing & Digital Design materials Get instant access to this Video Editing & Digital Design Learn Video Editing & Digital Design from anywhere in the world 24/7 tutor support with the Video Editing & Digital Design Course. Start your learning journey straightaway! *** Course Curriculum *** Course 01: YouTube and Instagram Video Production with Editing Bootcamp Section 01: Preparation For Filming Section 02: Filming Your Videos Section 03: Importing, Storage & Backup Section 04: Editing Section 05: Exporting, Publishing & Uploading Course 02: Video Editing Advanced Diploma - DaVinci Resolve Unit 01: Introduction Unit 02: Overview Unit 03: Editing Techniques Unit 04: Editing A Dance Film Unit 05: Final Thoughts Course 03: Adobe Premiere Pro CC Section: 01 1.1 Premiere Pro Course Intro - UPDATED 1 1.2 Quick Win - Stabilize ShakyVideo 1.2 Starting a New Project and Premiere Pro Orientation - UPDATE 1 1.3 Importing and Organizing 1.4 Quick win n_ Stablize your Videos 1.5 OPTIONAL - Use Media Browser to import Clips Section: 02 2.1 Starting a New Sequence and Understanding the Timeline - UPDATE 1 2.2 Adding Clips to the Timeline, Syncing Footage, and Making Selects 2.3 Exercise - Syncing Video and Audio - UPDATE 1 2.4 Exercise Review - Syncing Video and Audio - UPDATE 1 2.5 Editing Tools 2.6 Adding bRoll Footage to Your Video 2.7 Adjusting Clip Size and Position 2.8 REVIEW Adjusting Clip Size and Position - UPDATE 1 2.9 Bonus - Editing Down an Interview - UPDATE 1 PP 2.10 Editing a Narrative Scene Section: 03 3.1 Course Check In 3.2 Adding Video Transitions - UPDATE 1 3.3 Review Video Transitions - UPDATE 1 3.4 Adding Audio Transitions - UPDATE 1 3.5 Exercise - Create a Custom Blur Transition PP 3.6 Trouble with Transitions and much more... =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25= £51) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Video Editing & Digital Design Bundle is ideal for: Students seeking mastery in Video Editing & Digital Design Professionals seeking to enhance Video Editing & Digital Design Individuals looking for a Video Editing & Digital Design related career. Anyone passionate about Video Editing & Digital Design Requirements This Video Editing & Digital Design Bundle doesn't require prior experience and is suitable for diverse learners. Career path This Video Editing & Digital Design Bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Video Editing, Graphic Design, Animation & Digital Design - CPD Certified
Delivered Online On Demand5 days
£149

Tax Accounting at QLS Level 5

By Imperial Academy

Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Tax Accounting at QLS Level 5
Delivered Online On Demand
£12

Companies House Filing UK

4.5(3)

By Studyhub UK

Unlocking Company Compliance: Mastering Companies House Filing in the UK Embark on a transformative journey into the intricate world of corporate compliance with our course, 'Companies House Filing UK.' Beyond the mundane filings lie the keys to unlocking a realm of financial transparency and regulatory adherence. In Module 01, you'll delve into the background of CH filing, demystifying the possibilities and gaining a nuanced understanding of guidance notes. As you transition to Module 02, the complexities of filing are unveiled through Megzina and Booglez case studies, emphasizing the importance of email confirmations. No longer a chore, CH filing becomes a strategic dance, ensuring your company's financial moves align seamlessly with regulatory rhythms. Learning Outcomes Master the art of Companies House filing from background to advanced strategies. Gain a thorough understanding of guidance notes, ensuring accurate and compliant submissions. Apply knowledge through practical case studies like Megzina and Booglez for real-world filing scenarios. Navigate the nuances of email confirmations with precision. Transform filing from a routine task to a strategic process aligning with regulatory expectations. Why choose this Companies House Filing UK course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Companies House Filing UK course for? Entrepreneurs and business owners seeking autonomy in their company's financial compliance. Accountants and finance professionals looking to enhance their filing expertise. Start-up enthusiasts navigating the complexities of regulatory requirements. Administrative professionals responsible for maintaining corporate compliance. Individuals aspiring to understand the strategic importance of Companies House filing. Career path Corporate Compliance Officer: £28,000 - £38,000 Financial Analyst: £30,000 - £40,000 Audit and Assurance Manager: £35,000 - £45,000 Company Secretary: £32,000 - £42,000 Finance Manager: £35,000 - £45,000 Business Consultant: £30,000 - £40,000 Prerequisites This Companies House Filing UK does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Companies House Filing UK was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01 Background to CH Filing 00:16:00 Filing the Possibilities Second Attempt 00:12:00 Explanation of Guidance Notes second attempt 00:07:00 Explanation of Guidance Notes 00:07:00 Module 02 Filing Megzina 2015 00:07:00 Filing Booglez 2015 00:06:00 Email confirmation Booglez and Megz 00:03:00 Email confirmation 00:01:00 Email confirmation Megzina 00:01:00

Companies House Filing UK
Delivered Online On Demand1 hour
£10.99

Microsoft Azure Machine Learning

4.5(3)

By Studyhub UK

Picture this: A vast cloud realm, brimming with data, all ready to weave tales of insight and wisdom. Welcome aboard our 'Microsoft Azure Machine Learning' odyssey! This isn't just a course; it's a canvas where technology meets art. Unravel the mysteries of Azure Machine Learning Studio, dance with data modules, and play with predictions about incomes and the price tags of fancy cars. Ready for a whirlwind romance with data? Learning Outcomes Become best pals with Microsoft Azure Machine Learning Studio - it's cooler than it sounds! Play detective with a variety of puzzling machine learning modules. Predict tomorrow! Well, not literally, but we'll dabble in forecasting incomes and car prices. Revel in the drama of data as we churn stories from raw numbers. Flip through the fascinating pages of notebooks in Azure, a bibliophile's techy delight. Why choose this Microsoft Azure Machine Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft Azure Machine Learning Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft Azure Machine Learning course for? Tech aficionados itching to ride the cloud wave. Curious data wizards eager to add Azure spells to their grimoire. Project champs on a quest for the perfect cloud platform. Code artists seeking to stitch machine learning into their digital tapestry. Future stars of tech, dreaming big and aiming higher. Career path Azure Machine Learning Maestro - £45,000 - £65,000 Data Alchemist - £50,000 - £72,000 Cloud Castle Architect - £70,000 - £92,000 Machine Learning Magician - £55,000 - £78,000 Storyteller of Stats - £60,000 - £85,000 Azure Artisan - £40,000 - £60,000 Prerequisites This Microsoft Azure Machine Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Azure Machine Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Azure Machine Learning Module 01: Introduction to Microsoft Azure Machine Learning Studio and Administration 00:22:00 Module 02: Various Modules in Machine Learning 00:13:00 Module 03: Prediction of Income (Automated Tutorial) 00:33:00 Module 04: Prediction of Automobile Price using Linear Regression Algorithm 00:59:00 Module 05: Dataset Processing and Analysis (Sample-1) 00:57:00 Module 06: Cross Validation for Regression (Sample-2) 00:28:00 Module 07: Clustering Group Iris data (Sample-3) 00:17:00 Module 08: Introduction on Notebook in Microsoft Azure Machine Learning Studio 00:18:00 Assignment Assignment - Microsoft Azure Machine Learning 00:00:00

Microsoft Azure Machine Learning
Delivered Online On Demand4 hours 7 minutes
£10.99

Crochet for Beginners

4.5(3)

By Studyhub UK

Discover the enchanting world of crochet with our 'Crochet for Beginners' course. Immerse yourself in the rhythmic dance of hooks and yarn, weaving magic stitch by stitch. Starting with a foundational understanding of the equipment, journey through the rich tapestry of basic to advanced stitches, allowing your creative essence to flourish. As your confidence grows, step into the universe of patterns and projects, where threads take form and stories come to life in tactile beauty. Learning Outcomes Familiarise with crochet equipment and understand the vast array of yarn types. Master basic to advanced crochet stitches to diversify design possibilities. Recognise and interpret beginner crochet patterns. Implement diverse techniques to enhance the quality and aesthetics of projects. Create tangible items through guided crochet projects. Why choose this Crochet for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Crochet for Beginners Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Crochet for Beginners course for? Novices eager to delve into the world of crochet artistry. Craft enthusiasts exploring different handwork techniques. Creative souls seeking a therapeutic and productive hobby. Gift-makers wanting to craft personalised presents. DIY aficionados desiring to add crochet items to their repertoire. Career path Crochet Designer: £18,000 - £35,000 Handmade Craft Seller: £15,000 - £45,000 (variable with sales) Crochet Instructor: £20,000 - £38,000 Textile Artist: £23,000 - £50,000 Pattern Creator: £19,000 - £40,000 Yarn Store Specialist: £17,000 - £33,000 Prerequisites This Crochet for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Crochet for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction Introduction 00:15:00 Module 2: Equipment for Crochet Equipment for Crochet 00:18:00 Module 3: Know Your Yarn Know Your Yarn 00:20:00 Module 4: Basic Crochet Stitches Basic Crochet Stitches 00:18:00 Module 5: Advance Crochet Stitches Advance Crochet Stitches 00:15:00 Module 6: Beginner Patterns Beginner Patterns 00:20:00 Module 7: Crochet Techniques Crochet Techniques 00:34:00 Module 8: Getting Started with Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:30:00 Module 9: Getting Started with Crochet Projects(Part 2) Getting Started with Crochet Projects(Part 2) 00:29:00 Assessment Assignment - Crochet for Beginners 00:00:00

Crochet for Beginners
Delivered Online On Demand3 hours 19 minutes
£10.99

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£12

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand3 minutes
£12

Housekeeping Online Training Course

By Online Training Academy

In the fast-paced world of hospitality, mastery of every detail sets the elite apart. Imagine a realm where every surface gleams, every fabric breathes freshness, and every corner whispers of meticulous care. It's not just about cleaning; it's about crafting an experience, a symphony of comfort and luxury orchestrated by the unseen hands of housekeeping virtuosos. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the artistry of housekeeping principles, where every swipe of a cloth and every tidbit of inventory control become strokes on the canvas of guest satisfaction. From the grandeur of planning and organizing entire departments to the nuanced dance of carpet maintenance and window cleaning, this course unveils the secrets behind seamless operations. It's not just about keeping things clean; it's about understanding the heartbeat of a bustling hotel, where staffing becomes a choreography of talent and standard operational procedures are the silent guardians of excellence. And amidst it all, don't forget the delicate rhythm of laundry operations, where cleanliness meets efficiency in a ballet of linens and towels. With health and safety as the guiding stars, embark on a journey where every detail matters, and every lesson learned is a step closer to perfection. Course Curriculum Module 01: Introduction To Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising The Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling And Window Cleaning And Maintenance Module 10: Staffing Module 11: Standard Operational Procedures In Hotel Housekeeping Module 12: Laundry Operation In Hotel Module 13: Health And Safety Learning Outcomes: Master housekeeping principles to ensure efficient cleaning operations in hospitality. Understand staff duties for seamless coordination within the housekeeping department. Implement effective inventory control techniques to manage supplies efficiently. Plan and organize housekeeping departments for optimal workflow and productivity. Gain insight into budgeting processes specific to housekeeping operations. Ensure health and safety compliance through standard operational procedures and protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Housekeeping Online Training Course 2:39:28 1: Module 01: Introduction To Housekeeping 12:20 2: Module 02: Housekeeping Principles 07:29 3: Module 03: Understanding Staff Duties 18:02 4: Module 04: Cleaning 08:50 5: Module 05: Inventory Control 18:28 6: Module 06: Planning & Organising The Housekeeping Department 11:12 7: Module 07: Understanding Budgeting 14:24 8: Module 08: Carpet Maintenance 13:51 9: Module 09: Wall, Ceiling And Window Cleaning And Maintenance 11:18 10: Module 10: Staffing 17:24 11: Module 11: Standard Operational Procedures In Hotel Housekeeping 07:49 12: Module 12: Laundry Operation In Hotel 09:31 13: Module 13: Health And Safety 07:50 14: CPD Certificate - Free 01:00 Who is this course for? Hospitality professionals seeking comprehensive housekeeping knowledge. Hotel managers aiming to enhance housekeeping department efficiency. Individuals pursuing careers in hotel housekeeping and maintenance roles. Students preparing for entry-level positions in the hospitality industry. Anyone interested in learning about housekeeping principles and practices. Career path Hotel Housekeeper Housekeeping Supervisor Laundry Attendant Cleaning Operative Facilities Coordinator Health and Safety Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Housekeeping Online Training Course
Delivered Online On Demand2 hours 42 minutes
£12