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881 Educators providing Customer Service courses

Customer Service
Mond Consultancy

mond consultancy

Open Mind Consulting will challenge your assumptions, disrupt your usual ways of doing business, and introduce you to new ways of thinking. Learning at Open Mind Consulting has a pragmatic approach with a clear business focus, valuing individual vision, intellectual discipline, and a sense of teamwork. A research-oriented and industry experienced faculty pool, fully applied curriculum, high level of corporate input through guest lectures and workshops and innovative pedagogical methods enable students to maintain their edge.

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Greater Birmingham & Solihull Institute Of Technology

greater birmingham & solihull institute of technology

Birmingham

About GBSIoT: A roadmap to success An Institute of Technology (IoT) is an exciting place to gain top-quality training and qualifications in Science, Technology, Engineering and Maths (STEM)-based subjects. Located across England, IoTs are a national network of partnerships between local colleges, universities and leading employers. Backed by a £290 million government investment, IoTs deliver the very best in technical education. Discover a new path to success today. Technical. Skills. Work. The GBSIoT is a powerhouse for advanced manufacturing and engineering bringing together a partnership of the leading further education colleges, universities and employers for the region. Whether you’re a student looking for a course at any level, a career changer looking to retrain, an employer looking for advice or you just want to find out more about the opportunities available to you, we can help you.

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World Organization Holding Uk

world organization holding uk

WORLD TRAVEL HOLDINGS UK Co-Founded in June 2008, World Travel Holdings UK is one of the largest and fastest-growing multi-brand travel distributors in the UK, based in the Lancashire town of Chorley. GLOBAL BRANDS World Travel Holdings UK boasts a number of owned brands including Cruise118 – a multi award-winning travel agent of major cruise line; Six Star Cruises – a leader in specialist luxury cruising; and River Voyages – Europe’s leading agent of river cruises. EXCEPTIONAL AS STANDARD In tandem with U.S.-based World Travel Holdings, “Exceptional as Standard” is their path to delivering a remarkable customer experience. From the beginning, World Travel Holdings UK has built a strong service ethic into the heart of its business and created the unique concept of the ‘Cruise Concierge’ – a one-to-one personalized service that has earned many customer service awards over the past few years. World Travel Holdings UK is fully bonded by the Association of British Travel Agents (ABTA L3743) for complete peace of mind. RECOGNIZED INDUSTRY LEADER With brands operating across the full spectrum of the cruise marketplace, World Travel Holdings UK can provide a cruise to suit any travel desire. Customers can book from 9am every day of the week through the company’s experienced and talented staff. As a recognized leader in the industry, World Travel Holdings UK is able to provide both the best rates and the best service in the UK cruise industry.

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Exodus Training and Recruitment

exodus training and recruitment

'Have You Heard the Word of Him is to 'Restore the Whole Person' Have you every decided to gain employment in the Airline, Airport or Travel Industry and have come with the following limitations: Courses too expensive, Too many days to study affecting your Work Schedule and Life Commitments, Gained college qualifications, but still have no luck in finding employment and not sure of what to do? We Have The Answer! Well, Exodus Travel Training & Recruitment (ETTR) is the vessel to 'Restore the Whole Person' in completing their dream career. We find a way to assist you in your dream career, 'Believe It and Receive It'! To the industry, 'Knowledge is Power', this is the goal to achieve your dream career. 'We offer inexpensive courses for a short period of time, with success at the end working towards gaining employment. We equip our candidates with the right skills and knowledge required by Airlines, Airports & the Travel Industry that employers recognise. We offer 1or 2-Day courses, distance learning courses with advice and support until you find sustainable employment within the industry. WE SPECIALIST IN THE FOLLOWING CAREERS Airport Customer Service Airport Passenger Services (Check-in) Airline Ticket Reservation Ramp Agent Dispatcher Business or Retail Travel Agent Starting Your Own Travel Agency COURSES WE OFFER TAILOR TO CAREER PATHS 2/3-Day In-house Training Courses Running Your Own Travel Agency - Key Knowledge, Business Planning, Licensing Application Airport Customer Service Airport Passenger Services Airports & Airlines Operations Ground Handling Operations Airfares & Ticketing Level 1, 2 Diploma in Airport & Airline, Travel & Airline and Airline Studies, Airline Reservations - Amadeus, Galileo & Worldspan When you have successfully completed your course & training, you will gain the necessary assets to gain employment into your dream career and feel fulfilled.

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Customer Care First

customer care first

Bespoke, in-house customer service training solutions, delivered both face-to-face and online across the UK.Our mission is to deeply embed in our clients’ hearts and minds that everything they say and do impacts the emotions of their customers.An independent, family-owned company that specialises in empowering businesses throughout the UK to provide outstanding customer service, we; Have over 25 years of diverse customer service and learning and development experience Live and breathe customer service Are trusted by the UK’s leading brands Stay ahead of the latest developments in customer service, behavioural science and neuro-linguistic programming to keep our programmes, game-changing Work on changing a team’s mindset, first, and their behaviour, second Ensure our programmes produce change and tangle results Know how to win over teams who are not meeting customers’ expectations Pride ourselves on reducing customer complaints and improving customer feedback Will help you up your customer service game

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Dm Training Consultants Ltd

dm training consultants ltd

Portlethen

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.

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L&F Inspired Hair Academy Limited

l&f inspired hair academy limited

Highbridge

At L&F we tailor all our courses to meet both the business and individual learner’s needs. The Training Centres operate the most up-to-date training methods which are delivered by a professional team. L&F is a leading provider within the service training industry and offers top-class courses within Hairdressing, Beauty, Barbering, Retail, Health & Safety, Customer Service, and Business Administration.

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Capela

capela

Royston

Capela Ltd comprises 2 brands: Capela Training and Capela China. offers training in marketing, selling, customer service and business skills, primarily to travel, tourism, leisure and hospitality professionals in the UK and worldwide. Capela China offers training and consultancy to support UK destinations, tourism businesses and retailers to success in the Chinese inbound market.

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123 People Development Ltd

123 people development ltd

Manchester

We have a proven track record in design and delivery of bespoke training packages that will help grow you and your business to take it into the future and add value where it matters most.

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Four Square | Homeless Charity Edinburgh

four square | homeless charity edinburgh

Edinburgh

Four Square is an Edinburgh charity supporting people who are homeless or at risk of becoming homeless. Employing over 80 staff at 7 locations across the city we provide support; advice; accommodation; and learning and training opportunities. We also run one of Scotland’s largest social enterprises, Edinburgh Furniture Initiative, where we re-sell donated furniture to support our charity. Our store is Revolve certified for safety and quality.

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