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34 Educators providing Customer Service courses in Manchester

Damar Training

damar training

3.9(22)

Manchester

With offices in Manchester, we deliver business and professional apprenticeships across England in business admin, accountancy, customer service, data protection, legal admin, medical admin. paralegal, chartered legal executive, team leadership and management. By focussing on these specific areas, we have become industry-leading experts in the provision of professional apprenticeship standards for SMEs and levy payers, within the private and public sectors. If you are interested in working for us, please see our job vacancies page. We help organisations build by: Improving productivity Recruiting and developing fresh talent and a more diverse workforce Developing existing staff to be more effective in their role Improving staff retention and morale Increasing levels of customer service Improving systems and processes Developing innovative, forward-thinking leaders and managers We maximise the benefits apprenticeship training brings to employers with our people, processes and systems: We have long-term relationships with large employers (e.g. JB Leitch, The Co-op and Aldermore Bank), the public sector (e.g. the NHS, Greater Manchester Police and Crown Prosecution Service), as well as SMEs We have coaches and subject-specialist experts who support, challenge, develop and empower their apprentices We have account managers who ensure your apprentices are on target and your business needs are consistently being met We played an integral role in the development of the legal apprenticeship standards and remain a key influencer in the world of apprenticeships We structure our programmes in manageable blocks of learning, which are sequenced to optimise the apprentice’s journey We combine knowledge elements and classical theory with contemporary contexts and case studies to bring the subject matter to life We have our Profiler system which enables us to effectively identify gaps in apprentices’ skills, knowledge and behaviours as well as clearly demonstrate the impact of our training We have a flexible approach to teaching and training, with materials and meetings planned around your business We use our forums to connect apprentices on the same qualification, to give opportunities for support, networking and peer-to-peer learning We use our tried and tested, sophisticated e-learning platform to support apprentices with a range of interactive webinars, discussion forums, expert input, workbooks, videos and other online resources Whether you are an existing or prospective client or someone who is simply interested in apprenticeships, we hope that you find our website useful. If you would like any more information please do not hesitate to get in touch.

Career Inspirations - Executive Career Coaching

career inspirations - executive career coaching

Cheshire

I enjoyed a very broad experience with Shell UK, spanning logistics and distribution, business-to-business marketing, retail sales, marketing communications and the exploitation of motor sport sponsorships, customer service, operations and career transition. During this time I was also invited to tutor with The Leadership Trust on their Leadership in Management programme. This increased my desire to transform the performance of both executives and senior managers; and by that, to improve organisational performance too. This interest led me to the world of HR and in particular, guiding organisations through down-sizing processes; and supporting people through the redundancy experience – empowering them to become more self-aware and articulate their value to new potential employers. Specialising at executive and senior manager levels, means I make a real difference to them as individuals, drawing out their real values that positively impact on performance, profitability and stakeholder esteem; and therefore benefit new roles or organisations. For over 25 years, I have provided specialist and focused support to executives and senior managers spanning all key disciplines and the entire spectrum of industry, public sector and 3rd sector organisations. My interest is always in finding a better way to help smooth the process; guiding clients in a more professional way through each stage of their career transition – always with high quality and unlimited 1:1 support – and a unique approach supported by technical reasoning and psychological evidence. I may not always have the answer, but I will work tirelessly with you to find it!