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Price: 100 GBP
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Earn up to £40K or Get Your Money Back, Guaranteed!!!
Enter a booming industry of Data Analyst as an entry-level professional and potentially earn an average of £30,000-£40,000 annually, with the chance to swiftly reach six figures with experience and expertise. See yourself thriving in this competitive industry and earning a handsome salary, as our Data Analyst Job Ready Program is here to guide you until you secure your desired job.
Our Data Analyst Job Ready Program is your ONLY solution for learning in-demand skills from the ground up and securing a position in your chosen industry. We understand the hurdles of switching careers, which is why our program is carefully designed to support you from mastering core skills to securing your first job. By choosing our Data Analyst Job Ready Program, you’re not just gaining skills; you’re forming a lifelong career partnership.
Our vision is to be your reliable partner, From Education To Employment!
We don’t just stop at teaching you the technical know-how of how to be a Data Analyst, rather we offer career mentoring and support. We’ll assist you in building your resume, preparing for interviews, and landing your dream job. Our partnerships with numerous companies hiring professionals ensure we can help you find the job you want.
If you’re unsatisfied with our service, we offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Data Analyst Job Ready Program today and embark on your path to becoming a successful professional!
Why Choose Us?
What distinguishes us from other programs? Explore the exceptional benefits you’ll enjoy when you join our Data Analyst Job Ready Program:
Personalised 1-on-1 Mentorship: Get matched with an experienced guide in your field who will tailor a plan to your specific goals, whether you're a complete beginner or a seasoned professional. Moreover, you get to have 1-on-1 sessions with your designated mentor.
Learn from the Best: Gain exclusive access to consultations with industry veterans. Get insider tips, invaluable insights, and the chance to pick the brains of those who have made it to the top.
Unlock Hidden Opportunities: Our vast network connects you with exciting, high-potential job openings at top companies actively seeking talented individuals like you.
Master the Interview: Years of industry experience inform our comprehensive interview prep resources. Feel confident and prepared to shine when you walk into that interview room.
Guaranteed Success: We're so confident in our program that we offer a risk-free 100% money-back guarantee. Your satisfaction is our ultimate priority.
Here’s the Curriculum of the Data Analyst Job Ready Program:
⇒ Course 01: Introduction to Data Analysis
⇒ Course 02: Excel Data Analysis
⇒ Course 03: Data Analysis and Forecasting in Excel
⇒ Course 04: Top 50 Microsoft Excel Formulas in 50 Minutes!
⇒ Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines
⇒ Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query
⇒ Course 07: Advanced Excel Course (Formula, VLOOKUP & Power Query)
⇒ Course 08: Python Programming: Beginner To Expert
⇒ Course 09: Intermediate Python Coding
⇒ Course 10: Python Advanced Training
⇒ Course 11: PyScript Fundamentals Training
⇒ Course 12: Spatial Data Visualization and Machine Learning in Python Level 4
⇒ Course 13: Data Analytics with Tableau
⇒ Course 14: Master Microsoft Power BI in 90 Minutes!
⇒ Course 15: Data Visualization and Reporting with Power BI
⇒ Course 16: Quick Data Science Approach from Scratch
⇒ Course 17: R Programming for Data Science
⇒ Course 18: Develop Big Data Pipelines with R & Sparklyr & Tableau
⇒ Course 19: Building Big Data Pipelines with PySpark MongoDB and Bokeh
⇒ Course 20: Statistics & Probability for Data Science & Machine Learning
⇒ Course 21: SQL Programming
⇒ Course 22: Microsoft SQL Server Development for Everyone
⇒ Course 23: PHP and MySQL Training Masterclass
⇒ Course 24: SQL NoSQL Big Data and Hadoop
⇒ Course 25: Google Analytics for Everyone
⇒ Course 26: Google Data Studio: Data Analytics
⇒ Course 27: Master JavaScript with Data Visualization
⇒ Course 28: Data Protection and Data Security Level 2
⇒ Course 29: GDPR UK Training
⇒ Course 30: Business Intelligence and Data Mining Masterclass
Here’s How We Can Offer Job Guarantees
Apex Learning offers comprehensive experience in Consulting, Professional Development, and Educational Programs to UK-based companies. Our training programs provide not only valuable industry certifications but also in-demand skills, which are critical to securing their first position in the field.
Enrol now and jumpstart your Data Analyst career. Don’t miss out on this chance to transform your professional journey with the Data Analyst Job Ready Program!

Description
The Data Analyst Job Ready Program: 8 Steps to Your Pathway to Success!
Jumpstart Your Transformation: Enrol in the Data Analyst Program and secure your spot with a safe online payment. Enjoy a 14-day money-back guarantee for peace of mind. Gain lifetime access to premium courses designed to equip you with the essential knowledge and skills to excel. Our dedicated customer service team is here to support you throughout your learning journey.
Craft Your Roadmap: Connect with your dedicated career mentor for a personalised 1-on-1 consultation. Discuss your career goals, current skills, and areas for growth. This conversation will tailor your learning path to your specific needs and maximise your potential.
Earn Your Credentials: Master the material by completing the courses. Demonstrate your knowledge by passing exams with a minimum score of 90%. Earn hardcopy certificates that validate your expertise and impress potential employers.
Get Interview-Ready: Our pros will craft a compelling CV and optimise your LinkedIn profile to showcase your skills effectively. These tailored tools will boost your confidence and prepare you to ace interviews.
Expand Your Network: We'll leverage your enhanced LinkedIn presence to strategically connect you with high-profile individuals and companies in the Data Analyst industry. This approach opens doors to exciting and unadvertised career opportunities.
Master the Interview Process: Gain access to our extensive database of interview questions and participate in mock interviews with your mentor. Refine your responses, develop interview skills, and walk into your interview feeling confident and prepared.
Land Your Dream Job: We'll leverage partnerships with leading companies to secure job interviews for you. This puts you in front of potential employers, giving you a chance to showcase your abilities and land your dream position.
Celebrate & Thrive: Congratulations on landing your dream job as a Data Analyst! Celebrate your achievement and know that our support continues. Because we'll also be providing ongoing career advice to help you flourish in your new role.
We’re thrilled to be part of your journey to success. Enrol today and embark on your path to becoming a successful Data Analyst with our comprehensive Data Analyst Job Ready Program.
Who is this course for?
The Data Analyst Job Ready Program is ideal for:
Data Analysts who are eager to enter this exciting field and secure a job.
Professionals seeking to transition their career towards Data Analyst.
Individuals looking to gain an understanding of Data Analyst tools and techniques.
Those aiming to elevate their career with advanced skills in Data Analyst.
Anyone interested in acquiring job-ready skills in Data Analyst.
Requirements
No experience is required. Just enrol & start learning.
Career path
This Data Analyst Job Ready Program will help you get a job in different roles, such as:
Data Analyst: £25,000 to £40,000 per year.
Business Intelligence Analyst: £30,000 to £50,000 per year.
Data Scientist: £35,000 to £60,000 per year.
Data Engineer: £40,000 to £65,000 per year.
Financial Analyst: £28,000 to £45,000 per year.
Market Research Analyst: £25,000 to £40,000 per year.

Apex Learning

Data Science

Data Analysis

Data Skills

Data Analyst

Data Processing

Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!

Data Analyst Job Ready Program with Money Back Guarantee

General Admission

<p>Give a compliment to your career and take it to the next level. This<strong> Travel &amp; Tourism </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Travel &amp; Tourism bundle will help you stay ahead of the pack.</p><p>Throughout the Travel &amp; Tourism programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the Travel &amp; Tourism sector.</p><p>Along with this Travel &amp; Tourism course, you will get <strong>10 premium courses, an original</strong><strong>hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Travel &amp; Tourism Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Travel &amp; Tourism</li><li><strong> Course 02: </strong>Hotel Management Level 3</li><li><strong> Course 03: </strong>Concierge</li><li><strong> Course 04: </strong>Event Planning</li><li><strong> Course 05: </strong>Travel Blogger</li><li><strong> Course 06: </strong>Catering Management</li><li><strong> Course 07: </strong>Customer Service</li><li><strong> Course 08: </strong>Working Effectively Across Cultures</li><li><strong> Course 09: </strong>Customer Relationship Management</li><li><strong> Course 10: </strong>Professional Photography Diploma</li><li><strong> Course 11: </strong>Time Management Training</li></ul><p>Enrol now in Travel &amp; Tourism to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p><p><strong>Benefits you'll get from choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access <strong>to 11 CPD courses</strong></li><li>Certificates, student ID for the Travel &amp; Tourism course included in a one-time fee</li><li>Accessible, informative Travel &amp; Tourism modules of the course designed by expert instructors</li><li>Learn about the Travel &amp; Tourism course at your ease - anytime, from anywhere</li><li>Study the Travel &amp; Tourism course from your computer, tablet or mobile device</li><li>CPD accredited Travel &amp; Tourism course - improve the chance of gaining professional skills</li></ul><p><strong>Curriculum:</strong></p><p><strong>Course 01: Travel &amp; Tourism</strong></p><ul><li>Module 01: Introduction to Travel &amp; Tourism</li><li>Module 02: Tourism Products and Services</li><li>Module 03: Tour Operating and Travel Retailing</li><li>Module 04: Marketing in Travel and Tourism</li><li>Module 05: Developing Communication Skills</li><li>Module 06: Customer Service and Satisfaction</li><li>Module 07: Crisis and Visitor Attraction Management</li><li>Module 08: Transport Management Procedure</li><li>Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations</li><li>Module 10: Sustainable Tourism</li><li>Module 11: Public Awareness Campaigns</li><li>Module 12: Brexit and its Impact on Tourism Industry</li><li>Module 13: Travel and Tourism Issues to Contend with</li><li>Module 14: Human Resource Management in Travel Industry</li></ul><p>And much more...</p><h2>
        
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                                        120 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>Anyone from any background can enrol in this Travel &amp; Tourism bundle.</p>
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                            <p>This Travel &amp; Tourism course has been designed to be fully compatible with tablets and smartphones.</p>
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                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
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Travel & Tourism Course

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			<h2><span><b>Overview </b></span></h2>		</div>
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				<p><span>A store assistant has to manage the products, assist the manager, deal with customers and suppliers. Without grasping the right techniques, these tasks become overwhelming. Learn how to carry out these responsibilities with expertise from the Store Assistant Training course.</span></p><p><span>The highly informative modules will help you comprehend the role and responsibilities of store assistants. In this course, you will develop the competence required for retail management. In addition, the course will teach you strategies of visual merchandising. Furthermore, you will receive lectures on consumer behaviour and how to provide quality customer service. The course will also cover the legislation associated with retail. So, if you want to enhance your ability and boost your employability, enrol now!</span></p>					</div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Get introduced to the basic principles of store management </span></li><li><span>Build your expertise in visual merchandising </span></li><li><span>Explore different aspects of consumer behaviour and customer service</span></li><li><span>Develop the expertise to handle the suppliers effectively</span></li><li><span>Familiarise yourself with the legislation related to retail</span></li></ul>					</div>
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			<h2><div><span><b>Why Take This Course From John Academy?
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				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Meticulously crafted engaging and informative tutorial videos and materials</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email</span></li></ul>					</div>
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			<h2><span><span><b>What Skills Will You Learn from This Course?</b></span></span></h2>		</div>
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				<ul><li><span>Customer Service </span></li><li><span>Retail Management </span></li><li><span>Visual Merchandising </span></li></ul>					</div>
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			<h2><div><span><b>Who Should Take this Store Assistant Training?</b></span><span></span></div></h2>		</div>
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				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
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			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
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				<p><span>This Store Assistant Training </span><span>is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p><p> </p>					</div>
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			<h2><div><span><b>Store Assistant Training Certification</b></span><span></span></div></h2>		</div>
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				<p><span>After completing and passing the Online Store Assistant Training successfully, </span><span>you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.</span></p>					</div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
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				<p><span>This exclusive Store Assistant Training will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>Store Assistant </span></li><li><span>Retail Manager </span></li><li><span>Customer Service Executive</span></li></ul>					</div>
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					<td colspan="4"> Module 01: Introduction to Store Assistant</td>
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					<td><i></i></td>
					<td>Introduction to Store Assistant</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 02: Roles and Responsibilities of a Store Assistant</td>
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					<td>Roles and Responsibilities of a Store Assistant</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 03: Introduction to Retail Management</td>
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					<td>Introduction to Retail Management</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 04: Managing a Retail Store</td>
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					<td>Managing a Retail Store</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Visual Merchandising</td>
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					<td>Visual Merchandising</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 06: Consumer Behaviour</td>
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					<td><i></i></td>
					<td>Consumer Behaviour</td>
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					<td><span><i></i> 00:45:00</span></td>
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					<td colspan="4">Module 07: Dealing with Customers</td>
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					<td>Dealing with Customers</td>
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					<td><span><i></i> 00:35:00</span></td>
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					<td colspan="4">Module 08: Dealing with Suppliers</td>
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					<td>Dealing with Suppliers</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 09: Store Psychology</td>
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					<td>Story Psychology</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 10: Legislations Related to Retail</td>
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					<td><i></i></td>
					<td>Legislations Related to Retail</td>
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					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Order Your Certificate and Transcript</td>
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					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
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					<td><span><i></i> 00:00:00</span></td>
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John Academy

Retail Management

Online Course Marketing

Pharmacy Assistant

Sales Assistant

Store Manager

Trainers Course

Store Assistant Training

<p><strong>Enrol Travel Agent and Consultant Training at QLS Level 5 and achieve the Quality Licence Scheme endorsed certificate for FREE</strong></p><p>If you're someone who is passionate about exploring the world, then the Travel Agent and Consultant training course is the perfect opportunity to turn that passion into a career. With the increasing demand for travel and tourism services, the industry requires skilled professionals to offer top-notch services to customers.</p><p>Imagine being able to plan an unforgettable trip for your clients, create tailored travel packages and recommend exciting activities that will leave a lasting impression. With Travel Agent and Consultantcourse, you will be able to make this a reality. From learning about sustainable tourism to customer service and satisfaction, this course will equip you with the knowledge and skills to become a successful travel agent or consultant.</p><p>Enrol in <strong>Travel Agent and Consultant Training at QLS Level 5 </strong> course today and turn your love for travel into a rewarding career.</p><p><strong>What you will discover from Travel Agent and Consultant Training at QLS Level 5 training:</strong></p><ul><li>Understand the tourism industry and its components</li><li>Develop marketing strategies for travel and tourism products and services</li><li>Enhance communication and negotiation skills</li><li>Provide exceptional customer service and handle complaints</li><li>Implement effective human resource management strategies in the travel industry</li><li>Comprehend the principles of sustainable tourism and public awareness campaigns</li></ul><p><strong>Key Highlights</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled in, Travel Agent and Consultant Training at QLS Level 5, is of the highest quality.</li><li>It helps you to get recognised by employers easily.</li><li>The endorsed Travel Agent and Consultant Training certificate at QLS Level 5 course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of the course</li></ul><p>Travel Agent and Consultant online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our Travel Agent and Consultant course is the perfect place to kickstart your dream career.</p><p><strong>Module Attributes:</strong></p><p>The Travel Agent and Consultant course has been meticulously designed to deliver maximum information in minimum time. This approach enables learners to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01: Introduction to Travel and Tourism</strong></p><ul><li>Defining Travel and Tourism</li><li>Business Tourism</li><li>Leisure Tourism</li></ul><p><strong>Module 02: Tourism Products and Services</strong></p><ul><li>Marketing Mix</li><li>Components of Tourism Products and Services</li><li>Life Cycle of Tourism Product</li></ul><p><strong>Module 03: Tour Operating and Travel Retailing</strong></p><ul><li>Introduction</li><li>The Tour Operator</li><li>Tour Operation Economics</li><li>Consumer Trends Affecting Future of Tour Operation</li><li>Consumer Issues in Tour Operating</li><li>Tour Operations Department</li><li>Marketing the Tours</li></ul><p><strong>Module 04: Marketing in Travel and Tourism</strong></p><ul><li>Marketing Strategies</li><li>GTA Marketing Roles</li><li>Market Research</li><li>Marketing Objectives</li></ul><p><strong>Module 05: Developing Communication Skills</strong></p><ul><li>Active Listening</li><li>Telephoning</li><li>Negotiation</li></ul><p><strong>Module 06: Customer Service and Satisfaction</strong></p><ul><li>Introduction</li><li>Quality Tourism Management</li><li>Taking Care of Customer</li><li>Deal With Complaints</li></ul><p><strong>Module 07: Customer Relationship Management</strong><strong>(CRM)</strong></p><ul><li>Types of CRM</li><li>Misunderstandings</li><li>Defining CRM</li></ul><p><strong>Module 08: Human Resource Management in Travel Industry</strong></p><ul><li>Importance on HRM</li><li>Human Resource Development Strategy</li><li>Training</li><li>Rewards, Bonus and Compensation</li><li>Human Resource Information System</li></ul><p><strong>Module 09: Crisis and Visitor Attraction Management</strong></p><ul><li>Crisis Management</li><li>Visitor Attraction Management</li></ul><p><strong>Module 10: Transport Management Procedure</strong></p><ul><li>Principles of Transportation</li><li>Different Forms of Land Transport</li></ul><p><strong>Module 11: Sustainable Tourism</strong></p><ul><li>Sustainable Development</li><li>Sustainable Tourism and Development</li><li>Roles and Responsibilities</li></ul><p><strong>Module 12: Public Awareness Campaigns</strong></p><ul><li>Role of Public Awareness</li><li>Workshops</li><li>Seminars on Public Awareness</li><li>Making Tourists Aware</li></ul><p><strong>Module 13: Brexit and its Impact on Tourism Industry</strong></p><ul><li>Brexit Tourism and the intimacy of Geopolitics</li><li>Transformation</li><li>Tourism Crises</li><li>Negative Mega Event</li><li>Supply Side Issues</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you can claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners outside the UK must pay a £10 postage charge.</p><p><strong>Accredited Certificate </strong></p><p>After completing the MCQ assessment of this Travel Agent and Consultant Training at QLS Level 5, you will also qualify for a CPD QS Accredited Certificate from One Education as proof of your continued professional development. Certification is available in PDF format at the cost of £9, or a hard copy can be sent to you via post at the expense of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>This course particularly ideal for:</p><ul><li>Individuals interested in pursuing a career in the travel and tourism industry</li><li>Professionals looking to enhance their knowledge and skills in the field</li><li>Entrepreneurs interested in starting their own travel agency or consultancy</li></ul><p>Join the course today and increase your professional skillset from the comfort of your home!</p><p>NB: This course will only provide you with the theoretical foundation you need to improve in this particular area. To get a professional qualification, you can enrol in the following:</p><p>IGCSE Travel &amp; Tourism<br />Level 2 Certificate in Travel and Tourism<br />Level 2 Diploma in Travel and Tourism<br />Level 2 Certificate in Travel and Tourism<br />Level 3 Diploma in Travel and Tourism<br />Level 2 Diploma in Management for Travel and Tourism<br />Level 1/Level 2 First Certificate in Travel and Tourism</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrolment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet, or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Travel Agent and Consultant Training at QLS Level 5 training. Jobs you can explore, such as:</p><ul><li>Travel Consultant</li><li>Travel Advisor</li><li>Travel Agent</li><li>Tour Consultant</li><li>Tour Advisor</li><li>Holiday Consultant</li><li>Holiday Advisor</li><li>Destination Specialist</li><li>Flight Specialist</li><li>Travel Sales Consultant</li></ul>
                        </div>

One Education

Travel Agent and Consultant Training at QLS Level 5 Course

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!<br />Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment.</strong></p><p>If you wish to gain a solid and compact knowledge of Candle Making and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals.</p><p>This Candle Making bundle package includes 1 Premium, <strong>The Quality Licence Scheme-endorsed </strong>course, 10 additional <strong>CPDQS </strong><strong>accredited certificate </strong>courses, with expert assistance, and a <strong>FREE courses assessment included. </strong>Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees.</p><p><strong>This Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Candle Making at QLS Level 4</li></ul><p><strong>10</strong><strong> Additional Premium </strong><strong>CPDQS</strong><strong> Accredited Courses -</strong></p><ul><li><strong>Course 01: </strong>Aromatherapy &amp; Essential Oils</li><li><strong>Course 02: </strong>Handmade Soap Making<strong><br /></strong></li><li><strong>Course 03: </strong>Start Your Own Business<strong><br /></strong></li><li><strong>Course 04: </strong>Diploma in Personal Branding<strong><br /></strong></li><li><strong>Course 05: </strong>Product Management<strong><br /></strong></li><li><strong>Course 06: </strong>Sales Skills Course<strong><br /></strong></li><li><strong>Course 07: </strong>Social Media Marketing Strategy<strong><br /></strong></li><li><strong>Course 08: </strong>Diploma in Customer Service<strong><br /></strong></li><li><strong>Course 09: </strong>Personal Hygiene Course<strong><br /></strong></li><li><strong>Course 10: </strong>Certificate Course in Creativity and Creative Problem Solving</li></ul><p>Success becomes a lot simpler with this Candle Making bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace.</p><p>This premium online bundle course, named Candle Making, supports your professional growth with Quality Licence Scheme endorsement, as well as <strong>CPDQS </strong>accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate.</p><p>You'll get an unrivalled learning experience, as well as a<strong> free student ID </strong>card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>With this high-quality Candle Making package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions.</p><p>The course materials of the are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors.</p><p><strong>Why Prefer this Bundle Course?</strong></p><ul><li>Upon successful completion of the bundle, you will receive a completely <strong> free certificate from the Quality Licence Scheme.</strong></li><li>Option to receive 10 additional certificates accredited by <strong>CPDQS </strong> to expand your knowledge.</li><li><strong>Student ID card</strong> with amazing discounts - completely for <strong> FREE</strong>! (£10 postal charges will be applicable for international delivery)</li><li>Our bundle's learning materials have an engaging voiceover and visual elements for your convenience.</li><li>For a period of 12 months, you will have 24/7 access to all bundle course material.</li><li>Complete the bundle, at your own pace.</li><li>Each of our students gets full 24/7 tutor support</li><li>After completing our Bundle, you will receive efficient assessments and immediate results.</li></ul> <p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Basics of Candle Making</li><li>Module 02: Steps of Candle Making</li><li>Module 03: Handmade Candles</li><li>Module 04: Moulded Candles</li><li>Module 05: Dipped Candles</li><li>Module 06: Basic Candle Recipes</li><li>Module 07: Adapting Safety in Candle Making</li><li>Module 08: Decorating</li><li>Module 09: Setting Up a Business</li><li>Module 10: Marketing Strategies</li></ul><p><strong>How is the Bundle Assessment Process?</strong></p><p>We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams.</p><p><strong>Show off Your New Skills with a Certification of Completion</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Candle Making course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package.</p><p><strong>For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: </strong></p><ul><li>Level 1 - £79</li><li>Level 2 - £99</li><li>Level 3 - £119</li><li>Level 4 - £129</li><li>Level 5 - £139</li><li>Level 6 - £150</li><li>Level 7 - £159</li></ul><p><strong>Certification Accredited by CPDQS </strong></p><p>Upon finishing the Candle Making course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are -</p><ul><li><strong>10 GBP for Digital Certificate</strong></li><li><strong>29 GBP for Printed Hardcopy Certificate inside the UK</strong></li><li><strong>39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        225 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Candle Making Business Training Course - CPD Certified</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Academy for Health and Fitness

Candle Making Business Training Course - CPD Certified

<p>In today's fast-paced business world, effective communication skills have become essential for professionals who want to succeed. That's why we're excited to introduce the ATHE Level 3 Diploma in English and Communications for Business, regulated by Ofqual. This comprehensive course bundle is designed to equip learners with the necessary skills to communicate effectively in a variety of business settings.</p><p>The ATHE course covers five key units, starting with Business Communications, where learners will explore different types of business documents and how to communicate professionally in writing. Next, the Mobile and Digital Business Communications unit will teach learners how to use technology to communicate effectively in a business setting. The Verbal and Non-Verbal Business Communications unit focuses on honing verbal and nonverbal communication skills, while the Business English units develop reading, writing, speaking, and listening skills specifically for business contexts.</p><p>In addition to the ATHE course, this bundle also includes five CPD accredited courses. The Public Speaking: Presentations like a Boss course equips learners with the tools to deliver compelling presentations. The Leadership Skills for The Future course helps learners develop leadership qualities to advance their careers. The Communication Masterclass Building Strong Relationships course teaches learners how to build strong relationships and communicate effectively in the workplace. The Team Building Masterclass course emphasizes the importance of teamwork in a business setting. Finally, the Goal Setting Masterclass course teaches learners how to set and achieve goals effectively.</p><p>The regulated qualification package includes the following:</p><ul><li><strong>Qualification Specification</strong></li><li><strong>Support Materials </strong></li><li><strong>24/7 access to the Course Library</strong></li><li><strong>Assessment Guidance</strong></li><li><strong>Tutor Support</strong></li><li><strong>On-Demand Customer Service</strong></li><li><strong>Assignment, Observation, and Report Templates. </strong></li></ul><p>These additional benefits ensure that you have all the necessary resources and support to complete your qualification.</p><p>The qualification number for the <strong>ATHE Level 3 Diploma in English and Communications for Business</strong> is <strong>603/7244/8</strong>. The total credit value offered by this qualification is <strong>60</strong> credits, with all of the units being level 3. The normal age range for this qualification's learners is <strong>16 and above. </strong></p><p>By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention.</p><p><strong>Learning Outcome for the CPD Course Bundle: </strong></p><ul><li>Provide high-quality care: Demonstrate the essential skills and knowledge required to perform as a competent nursing assistant, offering patient-centered care in various healthcare settings.</li><li>Understand and apply nurse prescribing principles: Develop a strong foundation in nurse prescribing, including understanding the legal framework, pharmacology, and ethical considerations to safely prescribe medication at Level 3.</li><li>Demonstrate in-depth knowledge of human anatomy and physiology: Apply comprehensive knowledge of the human body's structures and functions to inform nursing practice and facilitate effective communication with other healthcare professionals.</li><li>Deliver competent adult nursing care: Implement evidence-based practices, assessment techniques, and clinical decision-making skills for effective adult nursing care across a range of healthcare environments.</li><li>Provide mental health nursing support: Develop the ability to assess, plan, implement, and evaluate mental health nursing interventions, incorporating therapeutic communication skills and understanding of mental health disorders and treatments.</li><li>Engage in interprofessional collaboration: Foster effective teamwork and collaboration with other healthcare professionals to ensure seamless, integrated care for patients.</li><li>Promote continuous professional development: Cultivate a commitment to lifelong learning and reflection, staying up-to-date with advances in nursing and healthcare practices.</li></ul><p><strong>Curriculum Breakdown of ATHE Level 3 Diploma in English and Communications for Business</strong></p><ul><li><strong>Unit 01: </strong>Business Communications</li><li><strong>Unit 02: </strong>Mobile and Digital Business Communications</li><li><strong>Unit 03:</strong> Verbal and Non-Verbal Business Communications</li><li><strong>Unit 04:</strong> Business English: Reading and Writing</li><li><strong>Unit 05:</strong> Business English: Speaking and Listening</li></ul><p><strong>Guided Learning Hours(GLH) -</strong><strong>360</strong></p><p><strong>Total Qualification Time(TQT) -</strong><strong>600</strong></p><p><strong>Further Progression for ATHE Level 3 Diploma in English and Communications for Business</strong></p><p>After successfully completing the course, learners may progress to:</p><ul><li>employment or have increased opportunities for progression in their current role</li><li>a higher level ATHE qualification at Level 4 or above, in a related subject</li><li>the first year of a degree programme</li><li>higher level apprenticeships</li></ul><p><strong>CPD Courses in this bundle are:</strong></p><ul><li>Public Speaking: Presentations like a Boss</li><li>Leadership Skills for The Future</li><li>Communication Masterclass Building Strong Relationships</li><li>Team Building Masterclass</li><li>Goal Setting Masterclass</li></ul><p>This course bundle is designed to help nursing students develop essential skills and knowledge for their professional growth. The curriculum covers the fundamentals of nursing and nursing assistant roles, emphasising patient care and effective communication. Students will also learn about infection control, legal and ethical issues, and nurse prescribing principles and practices. The courses provide an in-depth understanding of human anatomy and physiology and cover adult and mental health nursing, with a focus on assessment, planning, evaluation, and evidence-based interventions. The bundle emphasises the importance of interprofessional collaboration in healthcare and promotes continuous professional development and reflective practice, encouraging students to commit to lifelong learning and stay up-to-date with the latest advances in nursing and healthcare practices.</p><p><strong>Assessment</strong></p><p>For the <strong>ATHE Level 3 Diploma in English and Communications for Business course</strong>, learners must prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units.</p><p>All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that the learner properly accomplishes all the learning outcomes of the qualification.</p><p>At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course.</p><p><strong>Certification</strong></p><p>After completing the assessment, learners will receive a prestigious <strong>ATHE</strong> certificate that has been approved by <strong>The Office of Qualifications and Examinations Regulation (Ofqual)</strong>. This certificate holds a <strong>Level 3 status in the Regulated Qualifications Framework (RQF).</strong></p><p>This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in the field of business, but you'll also boost your employability with a sought-after certification!</p><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Entry Requirements for ATHE Level 3 Diploma in English and Communications for Business</strong></p><p>For professionals who have recently gone through education or training, the entry requirements include the following:</p><ul><li>5 or more GCSEs at grades C and above</li><li>Other related level 2 subjects</li><li>Other equivalent international qualifications</li><li>Professionals must have good English skills to access resources and complete the unit assignments</li></ul>
                        </div>

Business English Communications Level 3 (RQF) with Public Speaking Course

<p>An online retail management course can equip you with the skills to manage a retail business successfully. The Retail Management Certificate by the National Retail Federation is a popular course covering customer service, sales, merchandising and inventory management topics. Completing this course can help you stand out in a competitive job market and advance your career in retail.</p><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this </strong><strong>Retail Assistant at QLS Level 3 Package</strong><strong>:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled in is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol this Retail Assistant at QLS Level 3 from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion</li></ul><p>This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The Retail Assistant at QLS Level 3 course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Retail Assistant at QLS Level 3:</p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 04: Importance of Consumer Behaviour</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Retail Psychology</li><li>Module 07: Consumer Rights Act</li></ul><p><strong>How is the Retail Assistant at QLS Level 3 assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Retail Assistant at QLS Level 3, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this Retail Assistant at QLS Level 3, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Retail Assistant at QLS Level 3, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our Retail Assistant at QLS Level 3. Explore jobs such as:</p><ul><li>Store Manager</li><li>Assistant Store Manager</li><li>Retail Operations Manager</li><li>District Manager</li><li>Regional Manager</li><li>Merchandising Manager</li><li>Inventory Manager</li><li>Sales Manager</li><li>Customer Service Manager</li></ul>
                        </div>

Retail Assistant at QLS Level 3 Course

<p><strong>Become a bridge between cultures and healthcare systems.</strong> Master essential skills to communicate effectively, understand global healthcare policies, and contribute to a more equitable healthcare landscape. </p><p><strong>This is your chance to:</strong></p><ul><li><strong>Break down language barriers.</strong> Learn medical terminology in English and explore IsiXhosa for the nursing and pharmacy professions.</li><li><strong>Become a healthcare management powerhouse</strong>. Develop leadership, communication, and organisational skills to excel in leadership roles.</li><li><strong>Dive deep into the fascinating world of global healthcare</strong>. Explore public health systems, NHS clinical governance, biohacking for well-being, and health economics.</li></ul><ul><li><strong>Healthcare Assistant Training Course:</strong></li></ul><ol><ol><ul><li>Understand core healthcare principles and procedures.</li><li>Develop practical skills for assisting qualified healthcare professionals.</li></ul></ol></ol><ul><li><strong>English for Healthcare Course:</strong></li></ul><ol><ol><ul><li>Communicate effectively with patients and colleagues from various backgrounds.</li><li>Master medical terminology in a healthcare context.</li></ul></ol></ol><ul><li><strong>International Healthcare Policy:</strong></li></ul><ol><ol><ul><li>Analyse the complexities of healthcare policies across different nations.</li><li>Understand the impact of policy on healthcare delivery.</li></ul></ol></ol><ul><li><strong>Public Healthcare:</strong></li></ul><ol><ol><ul><li>Explore the structure and operation of public healthcare systems globally.</li><li>Identify challenges and opportunities in public healthcare management.</li></ul></ol></ol><ul><li><strong>IsiXhosa for Healthcare: The Nurse</strong></li></ul><ol><ol><ul><li>Develop basic IsiXhosa language skills specific to a nursing environment.</li><li>Communicate effectively with IsiXhosa-speaking patients and colleagues.</li></ul></ol></ol><ul><li><strong>IsiXhosa for Healthcare: The Pharmacist</strong></li></ul><ol><ol><ul><li>Build essential IsiXhosa vocabulary for the pharmacy setting.</li><li>Confidently interact with IsiXhosa-speaking patients regarding medication.</li></ul></ol></ol><ul><li><strong>Study Skills for Healthcare:</strong></li></ul><ol><ol><ul><li>Master effective learning strategies to excel in your healthcare education.</li><li>Develop critical thinking and research skills for evidence-based practice.</li></ul></ol></ol><ul><li><strong>Communication Skills in Health and Social Care:</strong></li></ul><ol><ol><ul><li>Enhance your interpersonal communication skills for empathetic patient interaction.</li><li>Cultivate effective teamwork and collaboration within healthcare teams.</li></ul></ol></ol><ul><li><strong>Health and Social Care Management:</strong></li></ul><ol><ol><ul><li>Gain a comprehensive understanding of healthcare and social care management principles.</li><li>Develop leadership and organisational skills for a managerial role.</li></ul></ol></ol><ul><li><strong>Public Health and Safety:</strong></li></ul><ol><ol><ul><li>Explore public health policies and strategies for disease prevention and control.</li><li>Understand the importance of maintaining a safe environment in healthcare settings.</li></ul></ol></ol><ul><li><strong>NHS Health &amp; Care: Clinical Governance</strong></li></ul><ol><ol><ul><li>Gain in-depth knowledge of clinical governance frameworks within the NHS.</li><li>Apply best practices for quality improvement and patient safety.</li></ul></ol></ol><ul><li><strong>Biohacking Course (Physical &amp; Mental Health):</strong></li></ul><ol><ol><ul><li>Explore cutting-edge biohacking techniques for optimising physical and mental well-being.</li><li>Understand the scientific principles behind biohacking practices.</li></ul></ol></ol><ul><li><strong>Health Economics and Health Technology:</strong></li></ul><ol><ol><ul><li>Develop critical thinking skills to analyse healthcare costs and resource allocation.</li><li>Understand the impact of health technology on healthcare delivery.</li></ul></ol></ol><ul><li><strong>UK Insurance Complete Course:</strong></li></ul><ol><ol><ul><li>Navigate the complexities of the UK healthcare insurance system.</li><li>Advise patients and clients on selecting appropriate insurance plans.</li></ul></ol></ol><ul><li><strong>Patient Customer Service Training:</strong></li></ul><ol><ul><li>Develop exceptional customer service skills to ensure patient satisfaction.</li><li>Foster positive relationships with patients and their families.</li></ul></ol><h2>
        
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                                        40 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <ul><li><strong>Individuals </strong>seeking a career in international healthcare management.</li><li><strong>Healthcare professionals </strong>looking to expand their knowledge and skillset for global opportunities.</li><li><strong>Those interested in working</strong> in the NHS or other public healthcare systems internationally.</li><li><strong>Anyone passionate </strong>about improving healthcare delivery across borders.</li></ul>
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                            <p>This bundle has minimal entry requirements, requiring only access to a computer or mobile device with internet connectivity, basic computer literacy, proficiency in the English language, and a genuine eagerness to learn. We welcome learners from all backgrounds to join us in exploring new subjects and expanding their knowledge.</p>
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                            <ul><li>International healthcare manager</li><li>Public health specialist</li><li>Policy analyst in healthcare</li><li>Medical tourism coordinator</li><li>Healthcare consultant</li><li>Clinical researcher</li><li>Healthcare translator</li></ul><p><strong>And many more!</strong></p>
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                                    <h4> Digital certificate</h4>
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            Digital certificate -
            £9
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        <h4> Hard copy certificate</h4>
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            Hard copy certificate -
            £15
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            <div><p>A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p></div>

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International Healthcare Management Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

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					<div><p><b>Unlock the Door to Exceptional Service!</b></p><p>The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans.</p><p>Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star.</p><p>This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service.</p></div>
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			<h4>You will Learn The Following Things: </h4>  		</div>
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										<span>Implement the 5 Tenets of TQM for lasting customer satisfaction.</span>
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										<span>Maximise customer retention and boost your bottom line.</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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										<span>Study online - whenever and wherever you want.</span>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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					<div><p><span>After completing the </span><b>Customer Service - Representative course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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										<span>Aspiring customer service professionals seeking a career boost.</span>
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										<span>Individuals are looking to refine their existing skills.</span>
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										<span>Business owners and managers who want to empower their teams.</span>
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										<span>Anyone passionate about creating exceptional customer experiences.</span>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
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					<td><span><i></i> 00:05:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Good Isn't Good Enough!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Boost Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Customer Service - Representative</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Customer Service - Representative</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Unlock the Door to Exceptional Service!
The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans.
Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star.
This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service.
You will Learn The Following Things:
Grasp the critical role customer service plays in business success.
Cultivate a helping mindset to deliver concierge-level service.
Implement the 5 Tenets of TQM for lasting customer satisfaction.
Avoid the pitfalls of the ten deadly customer service sins.
Maximise customer retention and boost your bottom line.
Master the art of dealing with even the most challenging customers.
Deliver exceptional phone service that leaves a lasting impression.
Understand your customers' motivations and drive sales success.
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
Aspiring customer service professionals seeking a career boost.
Individuals are looking to refine their existing skills.
Business owners and managers who want to empower their teams.
Anyone passionate about creating exceptional customer experiences.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
Customer Service Advisor: £18K to £28K/year.
Customer Service Supervisor: £22K to £32K/year.
Account Manager: £26K to £38K/year.
Sales Representative: £20K to £35K/year.
Customer Success Manager: £30K to £45K/year.
 Course Curriculum

Customer Service - Representative			
	WHY Customer Service Is CRITICAL To Your Business!		00:05:00
	Good Isn't Good Enough!		00:03:00
	We Are ALL in the 'Helping Field'		00:10:00
	Providing 'Concierge' Level Of Service		00:06:00
	The 5 Tenets Of TQM		00:03:00
	How To Boost Customer Satisfaction		00:08:00
	How To Avoid The 10 Deadly Sins Of Customer Service!		00:15:00
	More Money $$$ - Through Customer Retention		00:05:00
	How Much Is A Customer Worth? $$$		00:08:00
	Do You Understand Your Customer?		00:07:00
	Dealing With Difficult Customers		00:19:00
	'LEAP' Into Customer Service!		00:18:00
	Exceptional Phone Service		00:17:00
	WHY Customers Buy From YOU! $$$		00:17:00
	BONUS LECTURE!!! FINAL TIPS!!!		00:07:00
Mock Exam			
	Mock Exam - Customer Service - Representative		00:20:00
Final Exam			
	Final Exam - Customer Service - Representative		00:20:00

IOMH - Institute of Mental Health

Customer Care

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Service - Representative

<p>Customer Service bundle course teaches you everything on the Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. </p><p>This Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Service related sector and your key roles within it.</p><p>The training materials of this Customer Service course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of </strong><strong>Customer Service </strong><strong>Bundle</strong></p><ul><li>CPD Accredited Customer Service Course</li><li>Instant PDF certificate</li><li>Fully online, interactive Customer Servicecourse</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Customer Service</strong><strong> Bundle course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p><strong>Customer Service </strong><strong>Curriculum</strong></p><ul><li><strong>Course 01:</strong> Level 2 Diploma in Customer Service</li><li><strong>Course 02:</strong> Public Relations</li><li><strong>Course 03:</strong> KYC: Customer Service Agent</li><li><strong>Course 04:</strong> Phone-Based Customer Service</li><li><strong>Course 05:</strong> Sales: Psychology of Customers</li><li><strong>Course 06:</strong> CRM - Customer Relationship Management</li><li><strong>Course 07:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 08:</strong> AML &amp; Financial Crime Prevention</li><li><strong>Course 09:</strong> Communication and Organisational Skills</li><li><strong>Course 10:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 11:</strong> Sales Negotiation Skills</li><li><strong>Course 12:</strong> Psychology of Anxiety and Stress</li><li><strong>Course 13:</strong> Digital Product Management</li><li><strong>Course 14:</strong> Stakeholder Management</li><li><strong>Course 15:</strong> Corporate Risk And Crisis Management</li><li><strong>Course 16:</strong> Performance Management</li><li><strong>Course 17:</strong> Time Management in The Workplace</li><li><strong>Course 18:</strong> Team Management</li><li><strong>Course 19:</strong> Business Intelligence Analyst</li><li><strong>Course 20:</strong> Positive Psychology</li></ul><p><strong>Accreditation</strong></p><p>This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Customer Service Course will help you to explore avariety of career paths in the related industry. </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Customer Service bundle course teaches you everything on the Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. 
This Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Service related sector and your key roles within it.
The training materials of this Customer Service course are available online for you to learn at your own pace and fast-track your career with ease.
Key Features of Customer Service Bundle
CPD Accredited Customer Service Course
Instant PDF certificate
Fully online, interactive Customer Servicecourse
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Enrol now in this Customer Service Bundle course to excel! 
To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills.
Customer Service Curriculum
Course 01: Level 2 Diploma in Customer Service
Course 02: Public Relations
Course 03: KYC: Customer Service Agent
Course 04: Phone-Based Customer Service
Course 05: Sales: Psychology of Customers
Course 06: CRM - Customer Relationship Management
Course 07: Equality, Diversity and Discrimination
Course 08: AML & Financial Crime Prevention
Course 09: Communication and Organisational Skills
Course 10: Cross-Cultural Awareness Training
Course 11: Sales Negotiation Skills
Course 12: Psychology of Anxiety and Stress
Course 13: Digital Product Management
Course 14: Stakeholder Management
Course 15: Corporate Risk And Crisis Management
Course 16: Performance Management
Course 17: Time Management in The Workplace
Course 18: Team Management
Course 19: Business Intelligence Analyst
Course 20: Positive Psychology
Accreditation
This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certification
Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).
 CPD 
200 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics.
 Requirements 
No prior degree or experience is required to enrol in this course.
 Career path 
This Customer Service Course will help you to explore avariety of career paths in the related industry. 
 Certificates 
Digital certificate
 Digital certificate - Included 
Hardcopy Certificate
 Hard copy certificate - Included 
Hardcopy Certificate (UK Delivery):
For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99.
Hardcopy Certificate (International Delivery):
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Training Express

Certificate in Further Education & Training (Cert Ed)

Certificate of Completion (CCL)

Service Design Courses (SDC)

Certificate in Education & Training (CET)

Professional Skills Course (PSC)

Continuous Professional Development (CPD)

Customer Service - CPDQS Accredited Bundle Course

<h3><strong>Overview</strong></h3><p><span>We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.</span></p><p> </p><p><span>Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support &amp; service capabilities, and help business owners/managers gather essential knowledge to run &amp; manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. </span></p><p> </p><p><b>Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills:</b></p><ol><li><span>Effective communication &amp; active listening</span></li><li><span>Problem solving</span></li><li><span>Attentiveness</span></li><li><span>Anger Management</span></li><li><span>Time Management</span></li><li><span>Stress Management</span></li><li><span>Conflict resolution</span></li><li><span>Customer relationship management</span></li><li><span>Customer experience enhancement</span></li><li><span>Customer service evaluation</span></li><li><span>Email writing &amp; etiquettes</span></li><li><span>Positive attitude &amp; body language</span></li></ol><p> </p><p><span>So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.</span></p><p> </p><h3><strong>Who is this course for?</strong></h3><p><span>If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course:</span></p><ol><li><span>Jobseekers in fields related to customer service/customer support/customer experience</span></li><li><span>Amateurs or professionals with intermediate skills in the above-mentioned fields</span></li><li><span>Business-owners/managers/team leaders</span></li><li><span>Business students</span></li><li><span>People looking to get certified in customer service</span></li></ol><p> </p><h3><strong>Career Path</strong></h3><p><span>This Customer Service course paves the way for a handful of career opportunities, with roles such as:</span></p><ul><li><b>Customer Service Representative/Executive/Officer</b></li></ul><ul><li><b>Customer Service Advisor/Specialist</b></li></ul><ul><li><b>Customer Service Manager</b></li></ul><p><span>Also, the job roles related to customer support/customer experience will also be available to you.</span></p><p><span>While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are -</span></p><p><b>Entry level: £16,750 - £20,750</b></p><p><b>Mid-level: £26,400 - £36,800</b></p><p><b>Senior level: £35,00 - £50,500</b></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - Why Customer Service Matters</h4><div><div><ul><li><div>
<span></span><h5>
Why Customer Service Matters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - What's Different about Good Service</h4><div><div><ul><li><div>
<span></span><h5>
What's Different about Good Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - First Steps and Body Language</h4><div><div><ul><li><div>
<span></span><h5>
First Steps and Body Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Effective Communication Strategies</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Phone Tone and Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Phone Tone and Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Relationship Building</h4><div><div><ul><li><div>
<span></span><h5>
Relationship Building</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Turning Complaints into Opportunities</h4><div><div><ul><li><div>
<span></span><h5>
Turning Complaints into Opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9 - E-Mail Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
E-Mail Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 - Customer Relationship Management (CRM)</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management (CRM)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 11 - Empowering Great Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Empowering Great Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 12 - Evaluating and Measuring Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Evaluating and Measuring Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Overview
We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.
 
Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. 
 
Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills:
Effective communication & active listening
Problem solving
Attentiveness
Anger Management
Time Management
Stress Management
Conflict resolution
Customer relationship management
Customer experience enhancement
Customer service evaluation
Email writing & etiquettes
Positive attitude & body language
 
So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.
 
Who is this course for?
If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course:
Jobseekers in fields related to customer service/customer support/customer experience
Amateurs or professionals with intermediate skills in the above-mentioned fields
Business-owners/managers/team leaders
Business students
People looking to get certified in customer service
 
Career Path
This Customer Service course paves the way for a handful of career opportunities, with roles such as:
Customer Service Representative/Executive/Officer
Customer Service Advisor/Specialist
Customer Service Manager
Also, the job roles related to customer support/customer experience will also be available to you.
While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are -
Entry level: £16,750 - £20,750
Mid-level: £26,400 - £36,800
Senior level: £35,00 - £50,500

Course Curriculum
Module 1 - Basics of Customer Service
Basics of Customer Service

00:00
Module 2 - Why Customer Service Matters
Why Customer Service Matters

00:00
Module 3 - What's Different about Good Service
What's Different about Good Service

00:00
Module 4 - First Steps and Body Language
First Steps and Body Language

00:00
Module 5 - Effective Communication Strategies
Effective Communication Strategies

00:00
Module 6 - Phone Tone and Etiquette
Phone Tone and Etiquette

00:00
Module 7 - Relationship Building
Relationship Building

00:00
Module 8 - Turning Complaints into Opportunities
Turning Complaints into Opportunities

00:00
Module 9 - E-Mail Etiquette
E-Mail Etiquette

00:00
Module 10 - Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

00:00
Module 11 - Empowering Great Customer Service
Empowering Great Customer Service

00:00
Module 12 - Evaluating and Measuring Customer Service
Evaluating and Measuring Customer Service

00:00

Compete High

Customer Experience

Online Course Creation

Customer Service Online Training

<p><strong>Customer Service Level 2: </strong>In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.</p><p> </p><p><strong>Module 1: Introduction to Customer Service</strong></p><p>The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries.</p><p><strong>Module 2: Customer Needs Assessment and Problem Solving</strong></p><p>Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer.</p><p><strong>Module 3: Effective Customer Engagement and Relationship Management</strong></p><p>Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty.</p><p><strong>Module 4: Handling Complaints and Service Recovery</strong></p><p>Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight.</p><p><strong>Module 5: Multi-Channel and Global Customer Service</strong></p><p>In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.</p><p> </p><p><strong>Course Features:</strong></p><ul><li><strong>Interactive Learning:</strong> Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course.</li><li><strong>Expert Instruction:</strong> Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module.</li><li><strong>Practical Applications:</strong> From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience.</li><li><strong>Certification:</strong> Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.</li></ul><p> </p><p><strong>Conclusion:</strong></p><p>Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Customer Needs Assessment and Problem Solving</h4><div><div><ul><li><div>
<span></span><h5>
Customer Needs Assessment and Problem Solving</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Effective Customer Engagement and Relationship Management</h4><div><div><ul><li><div>
<span></span><h5>
Effective Customer Engagement and Relationship Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Handling Complaints and Service Recovery</h4><div><div><ul><li><div>
<span></span><h5>
Handling Complaints and Service Recovery</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Multi-Channel and Global Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Multi-Channel and Global Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.
 
Module 1: Introduction to Customer Service
The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries.
Module 2: Customer Needs Assessment and Problem Solving
Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer.
Module 3: Effective Customer Engagement and Relationship Management
Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty.
Module 4: Handling Complaints and Service Recovery
Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight.
Module 5: Multi-Channel and Global Customer Service
In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.
 
Course Features:
Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course.
Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module.
Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios.
Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience.
Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.
 
Conclusion:
Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level.

Course Curriculum
Module 1 Introduction to Customer Service
Introduction to Customer Service

00:00
Module 2 Customer Needs Assessment and Problem Solving
Customer Needs Assessment and Problem Solving

00:00
Module 3 Effective Customer Engagement and Relationship Management
Effective Customer Engagement and Relationship Management

00:00
Module 4 Handling Complaints and Service Recovery
Handling Complaints and Service Recovery

00:00
Module 5 Multi-Channel and Global Customer Service
Multi-Channel and Global Customer Service

00:00

Customer Success (CS)

Customer Service Level 2

<p>The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging.</p><p>So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.</p><p>Our Customer Service Representative package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.</p><p>As Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you.</p><p><strong>This 20-in 1 Ultimate Customer Service Representative bundle consists of the following Courses:</strong></p><ul><li>Course 01: Retail Management</li><li>Course 02: Certificate in Purchasing and Procurement</li><li>Course 03: Supply Chain Management</li><li>Course 04: Merchandising</li><li>Course 05: Visual Merchandising Diploma</li><li>Course 06: Operations Management</li><li>Course 07: Product Management</li><li>Course 08: Digital Product Management</li><li>Course 09: Facilities Management Diploma</li><li>Course 10: Strategic Business Management - Online Diploma Course</li><li>Course 11: Business Intelligence Analyst Course</li><li>Course 12: Customer Relationship Management</li><li>Course 13: Store Assistant</li><li>Course 14: Fundamentals of Business Analysis</li><li>Course 15: Strategic Planning and Analysis for Marketing</li><li>Course 16: Commercial Management</li><li>Course 17: Sales Skills</li><li>Course 18: Financial Management</li><li>Course 19: Purchase Ledger</li><li>Course 20: Business Plan</li></ul><p><strong>Additionally, you will get 5 other career-guided courses in this Customer Service Representative bundle:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li></ul><p><strong><em>So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this </em>Customer Service Representative<em> bundle</em>.</strong></p><p><strong>Learning Outcomes of Customer Service Representative bundle </strong></p><p>This career-oriented bundle will help you to</p><ul><li>Gain the ability to excel in the role of Customer Service Representative</li><li>Know your responsibilities as Customer Service Representative and convey your experience to others</li><li>Gain excellent interpersonal and communication skills</li><li>Know the pros and cons of working as Customer Service Representative</li><li>Adhere to the regulations around this area</li><li>Gain time and risk management skills to ensure efficiency</li><li>Manipulate technological advancement to become more effective</li><li>Maintain moral standards and set an example for your peers</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Customer Service Representative bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management</strong> ) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you.
To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle.
Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest.
This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses:
Course 01: Retail Management
Course 02: Certificate in Purchasing and Procurement
Course 03: Supply Chain Management
Course 04: Merchandising
Course 05: Visual Merchandising Diploma
Course 06: Operations Management
Course 07: Product Management
Course 08: Digital Product Management
Course 09: Facilities Management Diploma
Course 10: Strategic Business Management - Online Diploma Course
Course 11: Business Intelligence Analyst Course
Course 12: Customer Relationship Management
Course 13: Store Assistant
Course 14: Fundamentals of Business Analysis
Course 15: Strategic Planning and Analysis for Marketing
Course 16: Commercial Management
Course 17: Sales Skills
Course 18: Financial Management
Course 19: Purchase Ledger
Course 20: Business Plan



Learning Outcomes of Customer Service Representative Bundle:
This career-oriented Customer Service Representative bundle will help you to
Gain the ability to excel in the role of Customer Service Representative
Know your responsibilities as a Customer Service Representative and convey your experience to others
Gain excellent interpersonal and communication skills
Know the pros and cons of working as a Customer Service Representative
Adhere to the regulations around this area
Gain time and risk management skills to ensure efficiency
Manipulate technological advancement to become more effective
Maintain moral standards and set an example for your peers



Why Choose this Customer Service Representative Bundle?
FREE Customer Service Representative CPD-accredited certificate
Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery)
Lifetime access to the Customer Service Representative course materials
The Customer Service Representative program comes with 24/7 tutor support
Get instant access to this Customer Service Representative course
Learn Customer Service Representative training from anywhere in the world
The Customer Service Representative training is affordable and simple to understand
The Customer Service Representative training is entirely online
So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle.



Who is this Customer Service Representative course for? 
Anyone from any background can enrol in this Customer Service Representative bundle.



Requirements 
This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones.



Career path 
Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates 
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service Representative Diploma

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

Loughborough

<div>
		

		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Master Customer Service &amp; CRM</em><em fr-original-style="" style="box-sizing: border-box;"> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours&acirc;&brvbar;.But guess what - it&#39;s not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn&#39;t need to cost you anything except creativity and passion.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Sales and Marketing Skills Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Course 02: Customer Relationship Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Know Your Customer (KYC)</li><li fr-original-style="" style="box-sizing: border-box;">Course 04: Leadership &amp; Management Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Course 05: Risk Management Level 7</li><li fr-original-style="" style="box-sizing: border-box;">Course 06: Retail Management Level 5</li><li fr-original-style="" style="box-sizing: border-box;">Course 07: Effective Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Course 08: Performance Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 09: Quality Management</li><li fr-original-style="" style="box-sizing: border-box;">Course 10: Time Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously it was &pound;6*11 = &pound;66)</strong></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        105 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Customer Service &amp; CRM is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please Note: The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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