2388 Customer Service courses delivered Online

Enroll in our Courier & Delivery Driver Training course to gain essential skills for a successful career in delivery services. Learn about route planning, vehicle maintenance, traffic laws, and zero contact delivery methods. Enhance your professional capabilities and ensure safe and efficient deliveries.

Achieving Hypergrowth with DevOps OKRs OKRs (Objectives and Key Results) as a framework for defining and tracking objectives and their outcomes is now widely adopted by companies of all sizes, within multiple industries: Google, Adobe, Amazon, Facebook, Dell, Microsoft, Siemens, and Samsung, to name a few. Product OKRs allow for alignment in product development and delivery, Marketing and Sales OKR support driving the buying process via distribution channels, and Customer Service OKRs ensure that customers receive the support they need. All OKRs are important and interdependent in a cascading, objective-setting environment; however, DevOps OKRs play a special role. They boost customer satisfaction, revenue, productivity, and many other key results exponentially, thus allowing a company to achieve the next level of business objectives. In this talk, we will review why this is happening and discuss how to make it happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Freelancers Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Freelancers Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Freelancers Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Freelancers Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Freelancers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Freelancers there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Freelancers course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Freelancers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Freelancers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Freelancers is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Brand Management Introduction to Brand Management 00:50:00 Module 02: Introduction to Time Management Introduction to Time Management 00:45:00 Module 03: Introduction to Entrepreneurship & Financial Independence Introduction to Entrepreneurship & Financial Independence 00:45:00 Module 04: Introduction to Emotional Intelligence Introduction to Emotional Intelligence 00:45:00 Module 05: Introduction to Social Media Marketing Introduction to Social Media Marketing 00:30:00 Module 06: Introduction to Sales & Negotiations Introduction to Sales & Negotiations 01:00:00 Module 07: Introduction to Business Formation & Management Introduction to Business Formation & Management 00:40:00 Module 08: Introduction to Principles of Marketing Introduction to Principles of Marketing 00:45:00 Module 09: Introduction to Principles of Accounting Introduction to Principles of Accounting 00:45:00 Module 10: Customer Service Relations Customer Service Relations 00:35:00 Module 11: Critical Creative Thinking Critical/Creative Thinking 00:40:00 Module 12: Problem Design Solving Problem Design & Solving 00:30:00

Start learning British Sign Language (BSL) from scratch with our comprehensive course designed for complete beginners. Master the BSL alphabet, engage in basic conversations, and expand your vocabulary. Ideal for individuals eager to communicate effectively with the deaf community.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 3 Diploma in Skills for Business: Retail bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Level 3 Diploma in Skills for Business: Retail related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Retail Coordinator bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 3 Diploma in Skills for Business: Retail Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Retail Manager - Level 4 Course 02 :Retail Analytics Course 03 :Supply Chain Management Course 04 :Online Merchandising Training Course 05 :Purchase Ledger Assistant Course 06 :Digital Marketing and SEO Course 07 :Sales Executive Training Course 08 :Customer Service - Advanced Course 09 :Negotiation and Agreement Training Course 10 :Minute Taking Masterclass Course 11 :Financial Controller Course 12 :Telesales Executive Training Course 13 :Document Control and Management Course 14 :Excel Data Tools & Data Management Course 15 :First Aid at Work Course 16 :How To Deal With Difficult People Training Course 17 :Consumer Rights Course 18 :Professional Marketing and Advertising Complete Online Course Course 19 :Salesforce Heroku Course 20 :Business Management Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Level 3 Diploma in Skills for Business: Retail bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Retail Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Retail Coordinator bundle! This bundle is also ideal for professionals looking for career advancement. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Retail Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Retail Coordinator Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Description: In the modern global business environment, e-commerce shakes the foundation of most industries, leads to entirely new kinds of business, and directly affects both our careers and the way we live. This Level 2 Certificate in E-Commerce Management will teach entrepreneurs how to develop market and manage an e-commerce business, and give you a crucial advantage in today's competitive market. You will learn the terms of e-commerce and m-commerce, how to develop an e-commerce business plan, evaluate e-commerce software options, and much more. So, if you want to build up your career with e-commerce management you should join this course. Learning Outcomes: Describe what the terms e-commerce and m-commerce mean Develop an e-commerce business plan Evaluate e-commerce software options Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process Test, launch, and update your e-commerce site Design engaging, responsive web content Understand e-commerce payment options and choose appropriate options for your site Use appropriate tools to track key e-commerce metrics Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management Create a marketing plan with all the essential elements Market your online store using social media and other appropriate channels Use discounts and promotions to market your e-commerce business Understand what security and privacy issues face e-commerce businesses and handle customers' information accordingly Protect your intellectual property Identify the rules and regulations that will govern your e-commerce businesses Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in E-Commerce Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in E-Commerce Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 2 Certificate in E-Commerce Management - Updated Version Introduction to Electronic Commerce 00:18:00 E-Commerce Strategy and Implementation 00:21:00 Customer Service 00:21:00 Products, Brands, and Services 00:30:00 Content Planning and Production 00:18:00 Use of Social Networks 00:19:00 Marketing & Advertising 00:35:00 Creating an Engaging User Experience 00:14:00 Transaction Management 00:20:00 E-Commerce Analytics 00:13:00 Level 2 Certificate in E-Commerce Management - Old Version Course Overview 00:05:00 Getting to Know E-Commerce 00:30:00 E-Commerce Building Blocks 00:30:00 Software Options and Solutions 00:15:00 Building Your Online Store 01:00:00 The Finishing Touches 00:15:00 Creating an Engaging User Experience 00:15:00 M-Commerce 00:15:00 E-Commerce Analytics 00:30:00 Supporting Your E-Commerce Business 00:15:00 Marketing Your E-Commerce Business 00:30:00 Security and Fraud Awareness 00:15:00 Rules and Regulations 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Do you want to know how to communicate effectively? Do you want to improve interpersonal communication skills? Then it's time for you to learn how to communicate effectively in this Effective Communication Course. Description: Effective communication is the key in any field. There are specific strategies and techniques that will no doubt help you in improving your interpersonal communication skills. By undertaking this course you will be able to acquire the appropriate skills to become a great communicator with effective interpersonal abilities. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. Furthermore, it will help the top executive executes effectively commanding their subordinates to function well and communicate with them effectively. People who are interested in learning more about communication and those people who are struggling with communication and wish to express their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Effective Communication Course is a useful qualification to possess, and would be beneficial for the following careers: Customer Service Executives Customer Service Consultant Human Resources Manager Business Development Manager Communication Department Head Executive Producers Marketing Manager Public Relations Officer Social Media Specialist Strategist And Many More! Effective Communication Introduction 00:30:00 Importance Of Effective Communication 00:30:00 7 C's Of Effective Communication 01:00:00 Improving Interpersonal Communication Skills 00:30:00 Becoming A Great Communicator 00:30:00 Properties Of Interpersonal Communication 00:30:00 Wrapping Up 00:15:00 Communication Techniques What Is Communication 00:30:00 Understand Yourself And Your Message 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Effective Communication Course 00:20:00 Final Exam Final Exam- Effective Communication Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

Client assistance in Fashion Shops Available and online style shop experience rely upon numerous components like costs, items and the shop climate. Client assistance is vital to how customers see a style store. Despite the fact that style organizations have no influence over their rivals, they can handle client care levels. Hence, organizations that sell garments and related frill (or some other retail business) ought to consistently endeavor to improve their degree of client support. The sort of help a design shop agrees its clients can either improve or decrease their shopping experience. For the most part, that likewise clarifies the quintessence of client support in retail on the loose. This course is partitioned into four short modules to assist you with understanding client care, regardless of whether you need to open a style shop or work in help. What You Will Learn: The meaning of client support Picking the correct client care channels Significant client assistance abilities Why great client assistance improves client shopping experience Step by step instructions to manage troublesome client care situations Client assistance estimation measurements Characteristics of good client assistance Step by step instructions to improve client assistance and involvement with online design shops Advantages of Taking the Course Taking the course will help you to:- Comprehend what is the issue here See how to improve client support in design shops Decide whether you need to work in client support in the style business Comprehend the stuff to offer extraordinary client assistance Comprehend the part of client care in customer fulfillment Comprehend the advantages of offering excellent client care

Give a compliment to your career and take it to the next level. This Public Services Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Public Services Training bundle will help you stay ahead of the pack. Throughout the Public Services Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Services Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Services Training Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Touch Typing Essentials Enrol now in Public Services Training to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services Training bundle. Requirements This Public Services Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.