• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

2388 Customer Service courses delivered Online

ILM Level 4 NVQ Diploma in Management

By School of Business and Technology London

Getting Started The ILM Level 4 NVQ Diploma in Management is designed for experienced managers transitioning into middle management positions within their organisations. These managers are tasked with overseeing and optimising operational processes while taking on a reduced role in day-to-day line management duties. This comprehensive course is meticulously designed to equip managers with the advanced knowledge and skills essential for assuming higher-level responsibilities, including strategic planning and the successful implementation of organisational changes. Key Benefits For Learners Develop your core leadership skills Take charge of your personal and professional development Get the skills to be able to plan and implement an operational plan Improve your working relationships Get a recognised qualification for your personal development For Organisations Middle managers with proven skills in operational management Managers who can assess and manage their personal and professional development A broad selection of optional units to tailor to suit your organisations' learning and development needs Promote a culture of organisational learning and development Key Highlights This qualification is ideal for managers moving into a middle management position, and responsible for operational processes but are more removed from day to day line management duties. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 4 NVQ Diploma in Management can open many career pathways including, but not limited to: Manager, with an estimated salary of £37,585 per annum Deputy Manager, with an estimated salary of £32,384 per annum Duty Manager, with an estimated salary of £36,080 per annum Operational Manager, with an estimated salary of £45,814 per About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 4 NVQ Diploma in Management course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a manager or a similar role Possess the ability to complete the Level 4 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 4 NVQ Diploma in Management course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career. The course comprises of four mandatory units and some optional units. The first unit looks at personal and professional development, helping you to identify your development needs and plan how to fulfil them. The second unit delves into the theory of leadership and also provides practical application of how to inspire and engage individuals. In the third unit you will develop and implement an operation plan. And the final mandatory unit helps you to develop your working relationships with key stakeholders. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 5 NVQ Diploma in Management and Leadership ILM Level 5 Award, Certificate or Diploma in Leadership and Management. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Manage Personal and Professional Development Reference No : 8622-300 Credit : 3 || TQT : 30 UNIT2- Provide Leadership and Management Reference No : 8622-400 Credit : 5 || TQT : 50 UNIT3- Develop and Implement an Operational Plan Reference No : 8622-401 Credit : 5 || TQT : 50 UNIT4- Develop Working Relationships with Stakeholders Reference No : 8622-402 Credit : 4 || TQT : 40 UNIT5- Develop and Maintain Professional Networks Reference No : 8622-403 Credit : 3 || TQT : 30 UNIT6- Manage a Budget Reference No : 8622-412 Credit : 4 || TQT : 40 UNIT7- Manage a Project Reference No : 8622-413 Credit : 7 || TQT : 70 UNIT8- Manage Business Risk Reference No : 8622-414 Credit : 6 || TQT : 60 UNIT9- Manage Knowledge in an Organisation Reference No : 8622-415 Credit : 5 || TQT : 50 UNIT10- Recruitment, Selection and Induction Practice Reference No : 8622-416 Credit : 6 || TQT : 60 UNIT11- Manage Redundancy and Redeployment Reference No : 8622-417 Credit : 6 || TQT : 60 UNIT12- Promote Equality, Diversity and Inclusion in the Workplace Reference No : 8622-305 Credit : 3 || TQT : 30 UNIT13- Manage Team Performance Reference No : 8622-301 Credit : 4 || TQT : 40 UNIT14- Manage Individuals' Performance Reference No : 8622-306 Credit : 4 || TQT : 40 UNIT15- Manage Individuals' Development in the Workplace Reference No : 8622-307 Credit : 3 || TQT : 30 UNIT16- Manage Conflict Within a Team Reference No : 8622-310 Credit : 5 || TQT : 50 UNIT17- Implement and Maintain Business Continuity Plans and Processes Reference No : 8622-313 Credit : 4 || TQT : 40 UNIT18- Contribute to the Development of a Strategic Plan Reference No : 8622-500 Credit : 5 || TQT : 50 UNIT19- Design Business Processes Reference No : 8622-501 Credit : 5 || TQT : 50 UNIT20- Develop and Manage Collaborative Relationships with Other Organisations Reference No : 8622-505 Credit : 5 || TQT : 50 UNIT21- Optimise the Use of Technology Reference No : 8622-506 Credit : 6 || TQT : 60 UNIT22- Manage Product and/or Service Development Reference No : 8622-507 Credit : 5 || TQT : 50 UNIT23- Manage Health and Safety in Own Area of Responsibility Reference No : 8622-418 Credit : 5 || TQT : 50 UNIT24- Manage Information Systems Reference No : 8622-420 Credit : 6 || TQT : 60 UNIT25- Manage Customer Service Operations Reference No : 8622-422 Credit : 7 || TQT : 70 UNIT26- Contribute to the Improvement of Business Performance Reference No : 8622-317 Credit : 6 || TQT : 60 UNIT27- Developing Sales Proposals Reference No : 8622-424 Credit : 5 || TQT : 50 UNIT28- Prioritising Information for Sales Planning Reference No : 8622-425 Credit : 3 || TQT : 30 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

ILM Level 4 NVQ Diploma in Management
Delivered Online On Demand11 months
£915.90

Accountancy (Accountant Training) Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Accountancy and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Diploma in Accountancy at QLS Level 5 10 Additional CPD Accredited Premium Courses- Tax Accounting Certificate - CPD Certified Managerial Accounting Training Xero Advisor Financial Management Corporate Finance Training Financial Advisor Finance and Financial Analysis Microsoft Excel - Beginner, Intermediate & Advanced Decision-Making in High-Stress Situations Time Management Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the Accountancy are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the Accountancy bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Course Curriculum *** Diploma in Accountancy Level 5 *** Module 01: Introduction to Accounting What Is Accounting? Accounting and Bookkeeping Who Uses Accounting Information? Financial Statements How Different Business Entities Present Accounting Information Module 02: The Role of an Accountant What Is an Accountant? Roles and Responsibilities Important Skills Accounting Automation Transparency and Security Data Analysis Module 03: Accounting Concepts and Standards Introduction to Accounting Concepts Introduction to Accounting Standards Accounting Standards in the UK International Accounting Standards International Financial Reporting Standards Module 04: Double-Entry Bookkeeping Introduction of Double-Entry Bookkeeping What Does the Account Show? Account NameDebits and CreditsAccount Details Rules for Double-Entry Transactions Accounting for Inventory Double-Entry Transactions for Inventory Returns of Inventory Drawings Income and Expenses How Many Different Expense Accounts Should Be Opened? Balancing Accounts General Rules for Balancing Accounts Module 05: Balance Sheet Introduction of Balance Sheet The Components of a Balance Sheet AssetsLiabilitiesNet Worth or Equity The Accounting Equation Understanding the Balance Sheet What Does the Date on the Balance Sheet Mean? Module 06: Income statement Understanding the Income Statement The Accrual Concept Revenue Expenses Net Income Interest and Income Taxes Bad Debt Expense Module 07: Financial statements Introduction of Financial Statements Trial Balance Statement of Comprehensive Income Calculation of Profit Difference between Gross and Net Profits Trading Account Profit and Loss Account Statement of Financial Position Non-Current AssetsCurrent AssetsCurrent LiabilitiesNon-Current LiabilitiesCapital Module 08: Cash Flow Statements What Is a Statement of Cash Flows? What Is the Purpose of the Cash Flow Statement? Cash and Cash Equivalents Operating Activities Investing Activities Financing Activities Module 09: Understanding Profit and Loss Statement Introduction of Profit and Loss Account Measurement of Income Relation Between Profit and Loss Account and Balance Sheet Preparation of Profit and Loss Account Module 10: Financial Budgeting and Planning What Is a Budget? Planning and Control Advantages of Budgeting Developing the Profit Strategy and Budgeted Profit and Loss Statement Budgeting Cash Flow from Profit for the Coming Year Capital Budgeting Module 11: Auditing What Is an Audit? Types of Audits External AuditsInternal AuditsInternal Revenue Service (IRS) Audits Why Audits? Who's Who in the World of Audits What's in an Auditor's Report How is the Accountancy Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 Level 2 - £99 Level 3 - £119 Level 4 - £129 Level 5 - £139 Level 6 - £149 Level 7 - £159 Certification Accredited by CPD Upon finishing the course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accountancy package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this package and expand your professional skillset! Requirements The Accountancy Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish this bundle package at your own speed. Career path Studying the Accountancy bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates Accountancy (Accountant Training) Diploma - CPD Certified Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Accountancy (Accountant Training) Diploma - CPD Certified
Delivered Online On Demand4 weeks
£119

Parapsychology: Paranormal Mind, Meditation, and Mystery

5.0(1)

By Course Gate

Whether you're a curious individual seeking to unravel the secrets of the universe or an aspiring researcher eager to delve into the realms of parapsychology, this course offers a captivating exploration of the unexplained.

Parapsychology: Paranormal Mind, Meditation, and Mystery
Delivered Online On Demand4 hours 31 minutes
£11.99

Mental Health First Aid

5.0(1)

By Course Gate

Mental Health First Aid is a course that teaches you how to recognise and respond to signs of mental distress in yourself and others. You will learn about the common types of mental health problems, their causes, symptoms, and treatments.

Mental Health First Aid
Delivered Online On Demand
£11.99

Care Certificate Course - Standards (1 to 15)

5.0(1)

By Course Gate

Gain essential skills and knowledge in the care sector with our comprehensive Care Certificate Course - Standards (1 to 15). Designed for individuals seeking to meet the Care Certificate Standards, learn about duty of care, equality, safeguarding, infection control, and more

Care Certificate Course - Standards (1 to 15)
Delivered Online On Demand20 hours 24 minutes
£11.99

Diploma In HR Assistant & Employment Law

5.0(1)

By Course Gate

Diploma in HR & Employment Law covers recruitment, retention, rights, discrimination, termination. Essential for HR roles. Don't wait - enrol now and take the first step towards a rewarding career in human resources.

Diploma In HR Assistant & Employment Law
Delivered Online On Demand
£11.99

Administrative Management Advanced Diploma

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Administrative Management Advanced Diploma
Delivered Online On Demand1 hour
£12

Cake Decorating Diploma

5.0(1)

By Course Gate

Master the art of cake decoration with our Diploma in Cake Decorating. Learn essential baking techniques, icing methods, and advanced decoration skills. Enroll now and elevate your cake decorating talents to a professional level!

Cake Decorating Diploma
Delivered Online On Demand7 hours 24 minutes
£11.99

Light Vehicle Maintenance - Level 2

5.0(1)

By Course Gate

Light Vehicle Maintenance - Level 2 course will teach you everything you need to know about the basic maintenance of light vehicles. You will learn about the safety rules and tools you need to work on cars, as well as the different systems and components that make up a car. In this course, you will explore the general maintenance procedures that every car owner should follow.

Light Vehicle Maintenance - Level 2
Delivered Online On Demand6 hours
£11.99

Accounting and Bookkeeping

5.0(1)

By Course Gate

Master the essentials of accounting and bookkeeping with our comprehensive course. Perfect for aspiring accountants, finance professionals, small business owners, and anyone interested in financial management. Learn fundamental principles, gain proficiency in financial record-keeping, and understand taxation and regulatory compliance.

Accounting and Bookkeeping
Delivered Online On Demand1 hour 13 minutes
£11.99