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2388 Customer Service courses delivered Online

Cake Baking, Cake Decorating & Frosting

5.0(1)

By Course Gate

From mastering the basics of cake baking to creating intricate frosting designs, this course covers everything you need to know to become a skilled cake artist. With step-by-step instructions and practical demonstrations, you'll learn professional techniques that will enable you to create stunning cakes for any occasion.

Cake Baking, Cake Decorating & Frosting
Delivered Online On Demand7 hours 13 minutes
£11.99

Legal Secretary and Office Skills Diploma

5.0(10)

By Apex Learning

Overview This comprehensive course on Legal Secretary and Office Skills Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Legal Secretary and Office Skills Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? •You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Legal Secretary and Office Skills Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretary and Office Skills Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 52 lectures • 07:53:00 total length •Module 01: Introduction to Legal Secretary: 00:22:00 •Module 02: English Law & Legal Systems: 00:33:00 •Module 03: The Legal Workplace & Professionals: 00:45:00 •Module 04: Law of Contract & Law of Tort: 00:28:00 •Module 05: Wills, Probate and Estate Law Practice: 00:15:00 •Module 06: Property Law & Conveyancing Practice: 00:19:00 •Module 07: Family Law and Insurance Practice: 00:24:00 •Module 08: Professional Writings and Documents: 00:27:00 •Module 09: Document Proofreading and Editing: 00:19:00 •Module 10: Meeting Management & Minute Taking: 01:06:00 •Module 11: Customer Service and Telephone Handling Skills: 00:21:00 •Module 12: Data Management and Record-Keeping: 00:13:00 •Module 13: Other Essential Skills for Secretarial Role: 00:19:00 •Module 14: Professional Conduct and Ethics: 00:25:00 •New Word Document and Templates: 00:02:00 •Tabs, Ribbons and Groups: 00:03:00 •Zoom and Rulers in Word: 00:02:00 •Editing the Word Document: 00:03:00 •Insert Pictures with Word: 00:05:00 •Insert Shape and Text Box in Word: 00:02:00 •Review Tab in Word: 00:03:00 •Layout in Word: 00:02:00 •File Options in Word: 00:02:00 •Closing and Reopening in Word: 00:01:00 •New PowerPoint Presentation and Templates: 00:02:00 •Tabs Ribbons and Groups in PowerPoint: 00:03:00 •First Slide and Designing the Slide: 00:02:00 •Home Tab and Updates in PowerPoint: 00:02:00 •Buttons in PowerPoint: 00:01:00 •Inserting Pictures in PowerPoint: 00:04:00 •Presentation Mode: 00:01:00 •Animations Tab: 00:05:00 •File Options in Word: 00:02:00 •Closing and Reopening in Word: 00:01:00 •Setting Up Outlook with Accounts: 00:03:00 •Tabs, Ribbons and Groups in Outlook: 00:03:00 •Navigation Bar in Outlook: 00:01:00 •Organizing Outlook with Favorites and Folders: 00:03:00 •Additional Options inside Outlook Tabs: 00:01:00 •Reading, Writing and Receiving Emails: 00:08:00 •Attaching Items in Outlook Mails: 00:03:00 •The View Tab in Outlook: 00:02:00 •Create a Rule to move emails to a folder: 00:04:00 •Insert a screen shot from Excel: 00:02:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00 •Assignment - Legal Secretary and Office Skills Diploma: 00:00:00 •Order Your Certificate: 00:00:00

Legal Secretary and Office Skills Diploma
Delivered Online On Demand7 hours 53 minutes
£12

Office Skills

5.0(10)

By Apex Learning

Overview Become a skilled professional by enrolling in the Office Skills course.This comprehensive Office Skills is designed to cover all the key topics you need to excel in the field of office administration and reception. This extensive course will teach you how to handle a comprehensive range of essential office admin duties, compose critical business letters and handle complex mail and shipping requirements. It will provide you with technical skills to meet the dynamic challenges facing modern companies.Convert your passion and enthusiasm into a prosperous career by enrolling in the Office Skills course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills. It is available to all students, of all academic backgrounds. Requirements Our Office Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Office Skills
Delivered Online On Demand11 hours 17 minutes
£12

Hospitality & Catering - Food Safety

4.7(26)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The hospitality and catering sector has grown exponentially in the last few years, and despite the global recession, it is predicted to continue to grow. In this competitive industry, this Hospitality & Catering - Food Safety course will give you the confidence you need to develop a professional career and help you hone your expertise in this area. Every day millions of people have to be on the road for different reasons. They come from different places with different experiences and expectations. The ability to help someone, meet their needs, or simply make them feel home away from home is an important element of almost every business today, especially in hospitality and tourism. As the number of tourists is constantly growing, there is a need for newly qualified specialists to work in accommodation, catering, travel, and event sections. Not only will you learn to cook and serve, but you'll gain in-depth knowledge about the industry, how to build your career and even set up your own business. From serving good food to your customers to setting up competitive pricing, you'll find the contents invaluable. Learning Outcomes of Hospitality & Catering - Food Safety Understand the importance of food hygiene and safety in the hospitality industry. Develop the skills to design and manage a successful restaurant. Navigate the legal requirements and regulations for food businesses. Identify target markets and understand the competitive landscape of the food industry. Apply effective hospitality management practices to ensure customer satisfaction. Demonstrate knowledge of the fundamentals of the hospitality industry. This Hospitality & Catering - Food Safety training can assist you in achieving your goals and preparing you for a successful career. So, enrol today and gear up for excellence! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Hospitality & Catering - Food Safety Get a free student ID card with Hospitality & Catering - Food Safety Training program (£10 postal charge will be applicable for international delivery) The Hospitality & Catering - Food Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Hospitality & Catering - Food Safety course materials The Hospitality & Catering - Food Safety comes with 24/7 tutor support To give you the most comfortable and rich learning experience possible, the Hospitality & Catering - Food Safety course is divided into multiple in-depth courses. Once you have completed all of the modules, you will be tested with multiple-choice questions. Take a step toward a brighter future with Fitness Instructor Training! Hospitality and catering courses prepare you for careers in restaurants, hotels, customer service, and a variety of other settings. Not only will you gain industry-specific talents, but you'll also learn the foundational skills needed in any profession and throughout life and how to collaborate with others and manage workloads efficiently. Course Curriculum of Hospitality & Catering - Food Safety Starting a Restaurant - In this module, you will learn to design the restaurant, decide on a concept, and write business plans Managing a Restaurant - In this second module, you will learn to manage a restaurant, work with others, and manage everything else Starting Food Catering - In the third module, you gain knowledge about health, safety, food hygiene and law Food Business - In this module, you will get an understanding of how you can identify your target market, understand who your competitors are and get along with the basics of the food business Hospitality - In this module, you will underline the basics of the hospitality industry and can identify the fine line between hospitality and tourism Hospitality Management - In the last module, you will get a grasp of the overall hospitality management industry Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality & Catering - Food Safety course. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality & Catering - Food Safety course is designed for anyone who is interested in this topic. It may be particularly useful for: Anyone interested in Hospitality & Catering can enrol Anyone who wants to start a new business Individuals who are planning to grow their career in hospitality Those who have a passion for catering Anyone looking to utilise their culinary prowess Requirements You will not need any prior background or expertise to enrol in this Hospitality & Catering - Food Safety course. Career path Catering managers oversee the food service operations of businesses such as restaurants, schools, colleges, and outside suppliers. After completing this course, you will have a broad understanding of Hospitality & Catering and will be able to pursue a variety of work opportunities, including Restaurant manager Hotel manager Catering manager Bartenders Chefs and catering staff Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Hospitality & Catering - Food Safety
Delivered Online On Demand20 hours
£12

Minute Taking Training Course

5.0(1)

By Course Gate

Learn effective minute taking with our 8-module course on preparation, structure, roles, tips, tech, and confidence. Track meeting details decisively.

Minute Taking Training Course
Delivered Online On Demand
£11.99

Health And Social Care Level 3 Certification Course

5.0(1)

By Course Gate

Learn everything you need to know about the Health and Social Care sector with our Level 3 Certification Course. You will acquire vital skills, such as safeguarding, communication, and equality, that will help you succeed in this field. Whether you are looking for a new career or want to improve your existing knowledge, this course is perfect for you.

Health And Social Care Level 3 Certification Course
Delivered Online On Demand
£11.99

Teaching English: 120 hours TEFL / TESOL

5.0(1)

By Course Gate

If you want to teach English effectively, our 120-Hour TEFL (TESOL) Certificate Course is for you. Develop skills for teaching reading, writing, listening, and speaking. Manage your classroom and motivate your students. Discover professional development and employment opportunities in TEFL / TESOL.

Teaching English: 120 hours TEFL / TESOL
Delivered Online On Demand
£11.99

Level 3 Health and Safety in the Workplace

5.0(1)

By Course Gate

This Level 3 Health and Safety in the Workplace course covers all aspects of health and safety in the workplace. You'll start by learning about health and safety laws and regulations in the UK. Understanding your legal responsibilities is the foundation for creating a safe work environment.

Level 3 Health and Safety in the Workplace
Delivered Online On Demand3 hours 3 minutes
£11.99

UK Self Assessment Tax Return - A Complete Guide

5.0(1)

By Course Gate

By enrolling in this UK Self-Assessment Tax Return course, you'll gain the knowledge and skills to navigate the tax filing process with ease. No more confusion, no more stress. Take control of your finances and file your taxes with confidence.

UK Self Assessment Tax Return - A Complete Guide
Delivered Online On Demand2 hours 23 minutes
£11.99

Shift Supervisor

By Compete High

🚀 Unlock Your Potential with the Shift Supervisor Course! 🚀 Are you ready to take your career to the next level? Introducing the Shift Supervisor Course, your gateway to success in the dynamic world of leadership and management. 🌟   Benefits of Taking the Shift Supervisor Course: 🔹 Develop Leadership Skills: Learn how to effectively lead a team, delegate tasks, and motivate others to achieve their best. Gain insights into communication strategies, conflict resolution techniques, and decision-making processes that will empower you to excel as a leader. 🔹 Enhance Operational Efficiency: Discover proven methods for optimizing workflow, managing resources, and implementing best practices to streamline operations. By mastering the art of efficient resource allocation and process improvement, you'll be equipped to drive productivity and maximize results. 🔹 Foster a Positive Work Environment: Cultivate a culture of collaboration, respect, and accountability within your team. Explore strategies for building trust, fostering employee engagement, and promoting a healthy work-life balance. As a Shift Supervisor, you'll play a pivotal role in creating a supportive and inclusive workplace where everyone can thrive. 🔹 Advance Your Career: With the Shift Supervisor Course under your belt, you'll be well-positioned to pursue exciting opportunities for career advancement. Whether you're aiming for a promotion within your current organization or seeking new challenges elsewhere, the leadership skills and practical knowledge you'll gain from this course will set you apart from the competition. 🔹 Stay Ahead of the Curve: In today's fast-paced business environment, continuous learning is key to staying relevant and adaptable. The Shift Supervisor Course provides you with the latest insights, trends, and best practices in leadership and management, ensuring that you're always one step ahead of the curve.   Who is this for? The Shift Supervisor Course is perfect for aspiring leaders, current supervisors, and anyone looking to take on greater responsibilities in their professional life. Whether you're in retail, hospitality, manufacturing, healthcare, or any other industry where leadership skills are essential, this course will empower you to succeed.   Career Path Upon completing the Shift Supervisor Course, a world of exciting opportunities awaits you. As a certified Shift Supervisor, you'll be qualified to take on a variety of leadership roles, including: 🔹 Shift Manager: Oversee daily operations and manage a team of employees to ensure smooth and efficient service delivery. 🔹 Department Supervisor: Lead a specific department within an organization, such as sales, customer service, or production, and drive performance improvements. 🔹 Team Leader: Inspire and motivate team members to achieve their goals, foster collaboration and innovation, and contribute to overall organizational success.   With your newfound leadership skills and expertise, you'll be well-equipped to climb the corporate ladder and achieve your career aspirations. Don't miss out on this opportunity to invest in yourself and your future success. Enroll in the Shift Supervisor Course today and embark on a transformative journey toward becoming a confident, capable, and respected leader in your field. 🌟   FAQ (Frequently Asked Questions) for Shift Supervisor Course Q1: What is the role of a shift supervisor? A shift supervisor plays a pivotal role in overseeing operations during their designated shift. They are responsible for managing and directing the activities of the team, ensuring adherence to company policies and procedures, and maintaining a safe and productive work environment. Additionally, shift supervisors often handle customer inquiries or complaints, address any issues that may arise, and coordinate with other departments or shifts as needed. Q2: What skills are essential for a shift supervisor? Effective communication, leadership, and problem-solving skills are essential for a shift supervisor. They must be able to communicate clearly with team members, delegate tasks efficiently, and resolve conflicts or issues that may arise during their shift. Strong organizational skills are also crucial for prioritizing tasks and ensuring that operations run smoothly. Q3: How can I excel as a shift supervisor? To excel as a shift supervisor, it's important to lead by example and demonstrate professionalism and competence in all aspects of the role. Building strong relationships with team members, providing clear direction and support, and actively seeking opportunities for improvement are key strategies for success. Additionally, staying updated on industry trends and best practices can help you stay ahead and adapt to changing circumstances. Q4: What challenges might a shift supervisor face? Shift supervisors may encounter various challenges in their role, including managing a diverse team, navigating unexpected issues or emergencies, and balancing competing priorities. Additionally, maintaining morale and motivation among team members, especially during busy or stressful periods, can be a challenge. However, with effective communication, problem-solving skills, and a proactive approach, many of these challenges can be overcome. Q5: Is there any specific training or certification required to become a shift supervisor? While specific requirements may vary depending on the industry and organization, many employers prefer candidates with previous supervisory experience or relevant training. Some companies may provide internal training programs for aspiring shift supervisors, covering topics such as leadership, conflict resolution, and operational procedures. Additionally, obtaining certifications related to management or leadership can demonstrate your commitment to the role and enhance your qualifications. It's advisable to check with individual employers or industry standards for any specific requirements. Course Curriculum Module 1 Financial Management for Duty Managers Financial Management for Duty Managers 00:00 Module 2 Leadership and Team Management Leadership and Team Management 00:00 Module 3 Conflict Resolution and Problem Solving Conflict Resolution and Problem Solving 00:00 Module 4 Essential Skills for Duty Managers Essential Skills for Duty Managers 00:00 Module 5 Communication Skills for Duty Managers Communication Skills for Duty Managers 00:00

Shift Supervisor
Delivered Online On Demand5 hours
£25