2388 Customer Service courses delivered Online

In this course we’re going to be discussing two topics, ‘equality’ and ‘diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

This Diploma in E-Commerce Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique E-Commerce Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the E-Commerce Management at QLS Level 5 course. Due to E-Commerce Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn E-Commerce Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The E-Commerce Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the E-Commerce Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this E-Commerce Management at QLS Level 5 course. This E-Commerce Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This E-Commerce Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction Module 2: E-Commerce Strategy and Implementation Module 3: Customer Service Module 4: Products, Brands, and Services Module 5: Content Planning and Production Module 6: Use of Social Networks Module 7: Marketing Module 8 - Creating an Engaging User Experience Module 9 - Transaction Management Module 10 - E-Commerce Analytics Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in E-Commerce Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in E-Commerce Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in E-Commerce Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

About Course Learn the ins and outs of coffee making, from bean to cup This comprehensive course will teach you everything you need to know to become a barista, from beginner to expert. You will learn about the different types of coffee, how to grind and brew coffee beans, and how to create latte art. You will also learn about the business of coffee, including how to create a coffee menu and how to run a coffee shop. The course is divided into 6 modules: Module 1: Introduction to the Barista WorldLearn the history of coffee and the different types of coffee beansUnderstand the different roles of a barista and the skills and qualities needed to be successfulDiscover the different coffee brewing methods and equipment Module 2: Perfecting the BrewLearn how to grind coffee beans for different brewing methodsMaster the art of brewing espresso, cappuccinos, lattes, and other coffee drinksExperiment with different milk steaming techniques to create the perfect foam Module 3: Essential TechniquesLearn how to tamp coffee grounds evenly for a consistent brewMaster the art of latte artClean and maintain espresso machines and other coffee brewing equipment Module 4: Froth & Coffee StylesLearn about the different types of coffee foam and how to create themExplore the different coffee styles, such as black coffee, espresso, and lattesExperiment with different flavor combinations to create your own signature coffee drinks Module 5: Artistic EspressoLearn the basics of latte art and how to create simple designsMaster more advanced latte art techniques, such as tulips and heartsExperiment with different colors and flavors to create stunning latte art Module 6: Becoming a Coffee ProfessionalLearn about the business of coffee, such as how to create a coffee menu and how to run a coffee shopDevelop your customer service skills and learn how to create a positive customer experiencePrepare for a career in coffee by learning about the different job opportunities and how to get started Why enroll in this course? Gain the skills and knowledge you need to become a barista Get hands-on experience with espresso machines and other coffee brewing equipment Create beautiful latte art and other coffee drinks Build your coffee knowledge and explore the different coffee styles Prepare for a career in the coffee industry What Will You Learn? Understand the different types of coffee beans and how to grind them Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Create beautiful latte art Use an espresso machine and other coffee brewing equipment Run a coffee shop or cafe Course Content Introduction to the Barista World Learn the history of coffee and the different types of coffee beans Understand the different roles of a barista and the skills and qualities needed to be successful Discover the different coffee brewing methods and equipment Introduction to the Barista World Perfecting the Brew Learn how to grind coffee beans for different brewing methods Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Experiment with different milk steaming techniques to create the perfect foam Perfecting the Brew Essential Techniques Learn how to tamp coffee grounds evenly for a consistent brew Master the art of latte art Clean and maintain espresso machines and other coffee brewing equipment Essential Techniques Froth & Coffee Styles Learn about the different types of coffee foam and how to create them Explore the different coffee styles, such as black coffee, espresso, and lattes Experiment with different flavor combinations to create your own signature coffee drinks Froth & Coffee Styles Artistic Espresso Learn the basics of latte art and how to create simple designs Master more advanced latte art techniques, such as tulips and hearts Experiment with different colors and flavors to create stunning latte art Artistic Espresso Becoming a Coffee Professional Learn about the business of coffee, such as how to create a coffee menu and how to run a coffee shop Develop your customer service skills and learn how to create a positive customer experience Prepare for a career in coffee by learning about the different job opportunities and how to get started Becoming a Coffee Professional A course by Xpert Learning RequirementsNo prior experience is requiredAccess to an espresso machine and other coffee brewing equipment is recommended Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course equips you with the essential knowledge and abilities needed to excel in the field. Whether you're an entry-level professional seeking to kickstart your career or an experienced administrator looking to upskill, this course is your pathway to success. The Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) now comes to you accompanied by a 7 Premium Courses Bundle. Enrol now in this Microsoft Office Complete bundle & get access to the following Office Skills: Admin, Secretarial & PA (Executive PA) with Microsoft Office courses: Course 01: Microsoft Office Skills (Word, Powerpoint, Microsoft Excel) - CPD Certified Course 02: Admin, Secretarial & PA at QLS Level 7 Course 03: Legal Secretary Course 04: UK Employment Law Course 05: Organisational Skills Course for Administrator Course 06: GDPR Course 07: Communication Skills Our Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! This Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Student Testimonials - What Our Students Say! ''Comprehensive course on Microsoft Office and administrative skills. Highly recommended!'' Reviewed by Walker ''Great Course and great Customer service. Very Informative'' Reviewed by Bab ''Excellent content. Very well explained. Certainly recommended.'' Reviewed by Denis Jackson Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Why Choose Our Office Skills: Admin, Secretarial & PA (Executive PA) Course: Get instant access to this Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course. Learn Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) essentials from anywhere in the world Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is affordable and simple to understand Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) materials Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) comes with 24/7 tutor support. CPD 220 CPD hours / points Accredited by CPD Quality Standards Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 (Promo Videos) 13:54 1: Introduction Video Preview 01:10 2: Introduction Preview 02:58 3: Excel Overview Preview 05:20 4: Start Excel Spreadsheet Preview 04:26 Module 01 - Introduction to Personal Assistant 10:33 5: Introduction to Personal Assistant Preview 10:33 Module 02 - Introduction to Office Administration 07:17 6: Introduction to Office Administration 07:17 Module 03 - Skills of an Effective Administrator 09:19 7: Skills of an Effective Administrator 09:19 Module 04 - Introduction to Reception and Receptionist 14:09 8: Introduction to Reception and Receptionist 14:09 Module 05 - Business Telephone Skills 11:04 9: Business Telephone Skills 11:04 Module 06 - Representing Your Boss and Company 23:02 10: Representing Your Boss and Company 23:02 Module 07 - Business Etiquette 11:26 11: Business Etiquette 11:26 Module 08 - Mail Services and Shipping 17:15 12: Mail Services and Shipping 17:15 Module 09 - Travel Arrangements 14:20 13: Travel Arrangements 14:20 Module 10 - Organising Meeting and Conferences 17:24 14: Organising Meeting and Conferences 17:24 Module 11 - Diary Management and Note taking 14:56 15: Diary Management and Note taking 14:56 Module 12 - Time Management 23:16 16: Time Management 23:16 Module 13 - Record Keeping and Filing Systems 17:30 17: Record Keeping and Filing Systems 17:30 Module 14 - Business Writing Skills 28:36 18: Business Writing Skills 28:36 Module 15 - Organisational Skills 17:06 19: Organisational Skills 17:06 Module 16 - Communication Skills 16:21 20: Communication Skills 16:21 Module 17 - Customer Service 09:54 21: Customer Service 09:54 Module 18 - Effective Planning and Scheduling 33:19 22: Effective Planning and Scheduling 33:19 Module 19 - Invoicing/Petty Cash 18:39 23: Invoicing/Petty Cash 17:39 24: Final Words 01:00 Assessment (Optional) 02:00 25: Assignment on- Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 02:00 Order Your Certificate 02:00 26: Order Your CPD Certificate 01:00 27: Order Your QLS Endorsed Certificate 01:00 Free Course No 01: Legal Secretary 4:00:14 28: Module 01: Understanding the Concept of Paralegal 14:11 29: Module 02: Key Legal Terminology 10:47 30: Module 03: Effective Communication Skills for Paralegals 22:43 31: Module 04: The Legal Workplace & Professionals 28:06 32: Module 05: Law & Legal Systems 22:59 33: Module 06: Contract & Business Law 34:56 34: Module 07: Property Law 11:50 35: Module 08: Wills, Probate, Estate Law 07:59 36: Module 09: Criminal Law 16:32 37: Module 10: Common Paralegal Legal Matters 23:34 38: Module 11: Human Rights 09:56 39: Module 12: Conflict and Conflict Resolution 13:16 40: Module 13: Professional Conduct and Ethics of Paralegals 15:03 41: Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals 08:22 Free Course No 02: GDPR 1:04:50 42: Module 01: GDPR Basics 10:32 43: Module 02: GDPR Explained 09:51 44: Module 03: Lawful Basis for Preparation 14:13 45: Module 04: Rights and Breaches 14:04 46: Module 05: Responsibilities and Obligations 16:10 Free Course No 03: UK Employment Law 3:23:15 47: Module 01: Basic of Employment Law 16:18 48: Module 02: Legal Recruitment Process 26:45 49: Module 03: Employment Contracts 14:06 50: Module 04: Employee Handbook 13:03 51: Module 05: Disciplinary Procedure 13:56 52: Module 06: National Minimum Wage & National Living Wage 21:58 53: Module 07: Parental Right, Sick Pay & Pension Scheme 31:14 54: Module 08: Discrimination in the Workplace 27:43 55: Module 09: Health & Safety at Work 10:21 56: Module 10: Dismissal, Grievances and Employment Tribunals 20:52 57: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 04: Organisational Skills Course for Administrator 43:28 58: Module 01: Remove the Clutter 05:41 59: Module 02: Prioritise 04:16 60: Module 03: Scheduling Your Time 04:21 61: Module 04: To Do Lists 03:35 62: Module 05: Paper and Paperless Storage 04:26 63: Module 06: Organisation in Your Work Area 04:05 64: Module 07: Tools to Fight Procrastination 04:22 65: Module 08: Organizing Your Inbox 04:21 66: Module 09: Avoid the Causes of Disorganization 04:18 67: Module 10: Discipline is the Key to Stay Organized 04:03 Who is this course for? Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Requirements Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Our Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Course is suitable for anyone interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Career path Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills (Excel, Word, Access) course teaches you essential skills to help you be more productive in your career. Our Course is suitable for the following: Office Administrator Data Analyst HR Admin Microsoft Office Specialist Receptionist Audio Typist Certificates CPD Accredited Digital Certificate Digital certificate - Included Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Have you ever dreamed of coaching a football team? Of leading players to victory? Of helping them achieve their full potential? If so, then our Football Coaching Training program is for you. We offer a comprehensive training program that will teach you everything you need to know to be a successful coach. From the fundamentals of the game to the latest coaching techniques, we will cover it all. But we don't just teach you the skills. We also provide you with the support you need to succeed. Our team of experienced coaches will be there to guide you every step of the way. We will help you develop your coaching philosophy, build your resume, and network with other coaches. And when you're ready to start your career, we'll help you find a job. We have a strong network of contacts in the football industry, and we'll use it to get you your foot in the door. So what are you waiting for? Start your journey to becoming a football coach today. If you are serious about a career in football coaching, then our program is the perfect choice for you. Contact us today to learn more. Our mission is simple: to be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our Football Coaching Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Unleash Your Coaching Potential: At our core, we believe that great coaches are made, not born. With our comprehensive training program, we will equip you with the essential tools and techniques to become a successful football coach. Whether you're just starting out or looking to enhance your existing coaching skills, we've got you covered. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Football Coaching field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the Football Coaching sector. From mastering cutting-edge tools to honing your coaching prowess, we'll ensure you have the knowledge and expertise to excel in any football-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the X courses we will provide once you enrol in the program: Course 01: Football Coaching Course 02: Sports Psychology Course 03: Sports Therapy Course 04: Nutrition: Food Nutrients Sources, Functions and Deficiency Course 05: Sports Injuries Course 06: Pain Management These courses will help you to develop your knowledge and skills to become a successful Football Coach. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this Football Coaching Training Program, you will get lifetime access to 6 premium courses related to Football Coaching. These courses will teach you the knowledge and skills required to become a successful Football Coach. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional Football Coach Take your Football Coaching skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your Football Coaching career with a starting salary ranging from •15,000 to •30,000 annually. Step into the football industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in Football Coaching. Don't let your dreams of becoming a football coach remain just that-dreams. Take action today and join our Football Coaching Training program. Together, we will unlock your coaching potential, build your professional profile, and pave the way to a fulfilling and rewarding career in football coaching. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our Football Coaching Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Football Coaching Training program is ideal for: Aspiring football coaches seeking comprehensive training and guidance. Individuals looking to enhance their existing coaching skills and knowledge. Those in pursuit of a rewarding career in the football coaching industry. Passionate football enthusiasts ready to turn their love for the game into a profession. Requirements No experience required. Just enrol & start learning. Career path In the UK, a career in football coaching offers tremendous opportunities. With our program, you'll receive top-notch training, personalised mentoring, and job assistance, giving you a solid foundation to embark on a successful coaching journey. From grassroots to professional levels, the UK's thriving football industry awaits you. Unlock your potential and shape your path to success. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Sales Associate training mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Associate training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Associate training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Associate training Bundle consists of the following premium courses: Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Strategic Planning and Analysis for Marketing Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Marketing Management Course 07: ECommerce Course 08: Content Management Course 09: Digital Marketing Course 10: Instagram Marketing Course 11: CRM - Customer Relationship Management Course 12: Digital Product Management Course 13: Stakeholder Management Course 14: Corporate Risk And Crisis Management Course 15: Performance Management Course 16: SEO - Search Engine Optimisation for Business Course 17: Public Relations Course 18: Product Management: Brand Management Course 19: Budget & Forecast Course 20: Purchase Ledger Course 21: Commercial Law 2021 Course 22: Investment Course 23: Residential Property Sales Course 24: Customer Service Level 2 Course 25: The Secrets of Body Language Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Sales Associate training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Associate training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Associate training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Associate training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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