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2448 Customer Service courses in Cardiff delivered Online

Sales Management Training - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

The Sales Management Training - CPDQS Accredited Bundle Course offers a meticulously crafted programme designed to elevate your expertise in sales management, ensuring you develop a robust understanding of effective strategies and techniques. Whether you're aiming to refine your leadership qualities or enhance your ability to drive sales performance, this course is structured to provide you with in-depth knowledge and valuable insights. With the flexibility to study at your own pace, you will learn to implement advanced methods that can boost productivity, streamline processes, and optimise team performance. This course offers an excellent opportunity to sharpen your sales management capabilities without the need for physical attendance. Through detailed lessons and engaging content, you will gain the skills necessary to lead successful teams, analyse performance metrics, and foster a high-performing sales environment. With CPDQS accreditation, you can be confident that your learning is recognised and respected, providing you with both professional growth and credibility in your field. Prepare to elevate your sales management approach and become a more effective leader in any sales-driven organisation. Key Features of Sales Management Bundle CPD Accredited Sales Management Course Instant PDF certificate Fully online, interactive Sales Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management skills to succeed in today's competitive world. In this in-depth Sales Managementtraining course, you will develop the most in-demand Sales Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Sales Management Training - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Change Management - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

The Change Management - CPDQS Accredited Bundle Course is designed to equip professionals with the essential knowledge to manage change in any business or organisational context. This course offers a deep dive into understanding the processes involved in change, helping learners build effective strategies to navigate challenges and ensure smooth transitions. It's a great choice for those looking to improve their leadership and management skills in an environment that is constantly evolving. Throughout the course, participants will gain insight into the key principles of change management, how to assess change readiness, and the tools required to drive change initiatives forward. This accredited bundle will also focus on building strategies for communication, stakeholder engagement, and overcoming resistance to change. Perfect for anyone in a managerial or leadership role, this course will ensure you're equipped with a solid foundation to lead and adapt through organisational change. Start your journey today with this high-quality training that gives you the skills to make a positive difference. Key Features of Change Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Change Management skills to succeed in today's competitive world. In this in-depth Change Management training course, you will develop the most in-demand Change Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Change Management Curriculum Course 01: Change Management Course 02: Strategic Planning and Implementation Skills Course 03: Facilities & Maintenance Operative Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Change Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Change Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Change Management - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Estate Agent - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Looking to get into property without wandering through legal jargon and outdated estate agency myths? Our Estate Agent - CPDQS Accredited Bundle Course offers a smartly designed online learning path for anyone aiming to understand the ins and outs of today’s property market. It’s all fully online, neatly organised, and structured for learners who want clarity without the clutter. No fluff, just focused, reliable knowledge – delivered at your pace, wherever you have Wi-Fi. Whether you’re aiming to support property buyers and sellers, or just getting your bearings in the estate agency world, this bundle provides the solid foundation you need to move forward with confidence. The course covers key essentials from property laws to negotiation tactics – all explained in clear terms. It's not about being flashy; it’s about getting it right. If you’re ready to build knowledge that actually sticks, this is where you start. Key Features of Estate Agent Bundle CPD Accredited Estate Agent Course Instant PDF certificate Fully online, interactive Estate Agentcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Estate Agent Bundle course to excel! To become successful in your profession, you must have a specific set of Estate Agent skills to succeed in today's competitive world. In this in-depth Estate Agenttraining course, you will develop the most in-demand Estate Agent skills to kickstart your career, as well as upgrade your existing knowledge & skills. Estate Agent Curriculum Course 01: Estate Agents Course 02: Property Management Certificate Course 03: Property Development Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Estate Agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate Agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Estate Agent basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Estate Agent Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Estate Agent - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Minute Taking and Document Control Diploma

By Imperial Academy

Level 3 & 5 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access

Minute Taking and Document Control Diploma
Delivered Online On Demand
£300

Commercial Management (Logistic & Supply Chain) - QLS Endorsed

By Imperial Academy

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Commercial Management (Logistic & Supply Chain) - QLS Endorsed
Delivered Online On Demand
£300

Telephone Etiquette - CPD Certified

5.0(3)

By School Of Health Care

Telephone-Etiquette: Telephone-Etiquette Course Online Unlock Your Professional Success with Telephone-Etiquette: Telephone-Etiquette Course. Elevate Your Communication Skills Today! Are you tired of fumbling through phone conversations, unsure of how to present yourself professionally? Do you want to enhance your communication skills and leave a lasting impression on your callers? Look no further! Our comprehensive course, Telephone-Etiquette: Telephone-Etiquette Course is here to transform your phone interactions and boost your professional success. In this Telephone-Etiquette: Telephone-Etiquette Course, you will learn the fundamental principles of phone etiquette and effective communication. Learn techniques to convey your message clearly, use appropriate tone and language, and build rapport over the phone. With this Telephone-Etiquette: Telephone-Etiquette Course you will acquire the skills to leave a positive impression from greeting callers to efficiently managing their queries or concerns. This Telephone-Etiquette: Telephone-Etiquette Course will cover strategies to achieve your desired outcomes. This Telephone Etiquette course will help you learn how to remain calm, defuse tense situations, and turn negative experiences into positive outcomes. With this Telephone-Etiquette: Telephone-Etiquette Course enhance your communication within your organization through seamless interoffice calls. Discover the art of leaving clear and concise voicemail messages that effectively convey your intended message. Through this Telephone-Etiquette: Telephone-Etiquette Course equip yourself with the skills to address and correct poor telephone etiquette within your team or organization. The Telephone-Etiquette: Telephone-Etiquette Course also provides additional resources to continue your professional development. Don't miss this opportunity to excel in your telephone communication skills and make a lasting impression on your callers. Enrol in Telephone-Etiquette: Telephone-Etiquette Course today and elevate your professional interactions to new heights. Main Course: Telephone-Etiquette Course Free Courses included with Telephone-Etiquette: Telephone-Etiquette Course: Along with Telephone-Etiquette Course you will get free Communication Skills Along with Telephone-Etiquette Course you will get free Level 5 Negotiation Skills Special Offers of this Telephone-Etiquette: Telephone-Etiquette Course: This Telephone-Etiquette: Telephone-Etiquette Course includes a FREE PDF Certificate. Lifetime access to this Telephone-Etiquette: Telephone-Etiquette Course Instant access to this Telephone-Etiquette: Telephone-Etiquette Course 24/7 Support Available to this Telephone-Etiquette: Telephone-Etiquette Course Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course teaches all the aspects of phone etiquette and using proper phone language. The Telephone-Etiquette: Telephone-Etiquette Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Telephone-Etiquette: Telephone-Etiquette Course. Through the Telephone-Etiquette: Telephone-Etiquette Course, handling rude or angry callers. Moreover, Telephone-Etiquette course describes handling interoffice calls and voicemail messages. This Telephone-Etiquette: Telephone-Etiquette Course is helpful for correcting poor telephone etiquette and wrapping up. Who is this course for? Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course is perfect for students, business experts or stay-at-home parents. Requirements Telephone-Etiquette: Telephone-Etiquette Course Online To enrol in this Telephone-Etiquette: Telephone-Etiquette Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Telephone-Etiquette: Telephone-Etiquette Course. Be energetic and self-motivated to complete our Telephone-Etiquette: Telephone-Etiquette Course. Basic computer Skill is required to complete our Telephone-Etiquette: Telephone-Etiquette Course. If you want to enrol in our Telephone-Etiquette: Telephone-Etiquette Course, you must be at least 15 years old. Career path Telephone-Etiquette: Telephone-Etiquette Course Online After completing this Telephone-Etiquette: Telephone-Etiquette Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

Telephone Etiquette - CPD Certified
Delivered Online On Demand48 minutes
£12

Healthcare Assistant and Safe Handling of Medicines

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Healthcare Assistant and Safe Handling of Medicines bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Healthcare Assistant and Safe Handling of Medicines related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Healthcare Assistant and Safe Handling of Medicines bundle will help you build a solid foundation to become a proficient worker in the sector. This Healthcare Assistant and Safe Handling of Medicines Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Healthcare Assistant Course 02:Health and Social Care Course 03:Public Health Course 04:Care Planning and Record Keeping Course 05:Diabetes Awareness Course 06:Dyslexia Awareness Course 07:Medical Jargon Course 08:Epilepsy Awareness Course 09:Dementia Awareness Course 10:Immunity Boosting Food Course 11:Phlebotomist Training Course 12:Patient Customer Service Course 13:Personal Hygiene Course Course 14:Health and Safety Level 2 Course 15:Basic First Aid Course 16:Bipolar Disorder Course 17:Anaesthetist Training Course 18:Paediatric Care Course 19:Psychotherapy and Rehabilitation Counselling Course 20:Mental Health Nursing Course 21:Medical Law Course 22:Safe Handling of Medicines Course 23:Infection Prevention & Control: Health & Safety Consultant Course 24:Epidemic and Pandemic Disease Awareness Course 25:Maternity Care Assistant Course 26:Foster Care Training Course Course 27:End of Life Care Nursing Course 28:Basic Life Support and First Aid Course 29:Understanding Autism Level 3 Course 30:Drug and Alcohol Awareness 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Healthcare Assistant and Safe Handling of Medicines bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Healthcare Assistant and Safe Handling of Medicines Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. Light cleaning, laundry, shopping, meal preparation, medication, personal care, help to get dressed, washing and bathing, medical appointments, day centres, appointments and social activities. Care Assistant / Care Worker / Carer / HCA / Community Care Worker / Domiciliary Care Worker / Health Care Assistant / Homecare Support Worker CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Healthcare Assistant and Safe Handling of Medicines bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Healthcare Assistant and Safe Handling of Medicines Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Healthcare Assistant and Safe Handling of Medicines
Delivered Online On Demand7 days
£279

School Welfare Officer

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This School Welfare Officer bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this School Welfare Officer bundle will help you stay ahead of the pack. Throughout the School Welfare Officer programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this School Welfare Officer course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This School Welfare Officer Bundle Consists of the following Premium courses: Course 01: School Welfare Officer Course 02: School Counsellor Course Course 03: School Administrator Training Course 04: People Management Skills Level 3 Course 05: Online Meeting Management Course 06: Library and Information Science Course Course 07: Phone-Based Customer Service Course 08: Information Management Course 09: Document Control Course 10: Time Management Course 11: Workplace Confidentiality Enrol now in School Welfare Officer to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your School Welfare Officer expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Module-01: Types of Schools In The UK Module-02: Workplace Development Module-03: Creating and Maintaining a School Culture Module 04: Understanding the Growth and Development of Children Module 05: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 06: Safeguarding, Protection and Welfare of Young Children Module-07: Serious Behavioural Issues and Problems of Students Module-08: Managing School Premises Module 09: Health and Safety of Children in the Early Years Module 10: Nutrition and Healthy Food for Children Module 11: Play and Learning in Children's Education Module 12: Working with Children Having Special Needs Module 13: Working in Partnership with Parents and Carers Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this School Welfare Officer bundle. Requirements This School Welfare Officer course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

School Welfare Officer
Delivered Online On Demand
£53

Ofqual Level 5 Diploma in Education & Training

By Westminster College London

Our online Focus Awards Level 5 Diploma in Education & Training (RQF) course will provide you with a strong background in understanding the skills you need to progress in the workplace and earn a recognised qualification.

Ofqual Level 5 Diploma in Education & Training
Delivered Online On Demand
£590

Commercial Law, Merchandising and Retail Management at QLS Level 3, 5 & 7

By Imperial Academy

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Commercial Law, Merchandising and Retail Management at QLS Level 3, 5 & 7
Delivered Online On Demand
£399