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2452 Customer Service courses in Cardiff delivered Online

Hospitality and Leisure Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Hospitality and Leisure Management - Double Endorsed Certificate
Delivered Online On Demand
£159

PA - Personal Assistant

By Training Tale

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This PA - Personal Assistant could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our PA - Personal Assistant course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our PA - Personal Assistant course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this PA - Personal Assistant course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose PA - Personal Assistant Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this PA - Personal Assistant Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Workplace Stress Management Course 04: Self Esteem & Assertiveness Skill Course Others benefits of this PA - Personal Assistant bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the PA - Personal Assistant course] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>----------------------<< Assessment Method After completing each module of the PA - Personal Assistant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this PA - Personal Assistant course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This PA - Personal Assistant course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this PA - Personal Assistant course because it does not require any advanced knowledge or skills. Career path After completing this PA - Personal Assistant course, you may able to pursue a formal position in professional Personal-Assistant services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

PA - Personal Assistant
Delivered Online On Demand28 hours
£12

Candle Making Business

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Candle Making Business will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Candle Making Business bundle will help you stay ahead of the pack. Throughout the Candle Making Business programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Candle Making Business course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Candle Making Business Bundle Consists of the following Premium courses: Course 01: Candle Making Business Course 02: Handmade Soap Making Course 03: Business Branding Course 04: Disruptive Innovation for Business Course 05: Diploma in Lean Process and Six Sigma Course 06: Marketing Fundamentals Course 07: Sales: Psychology of Customers Course 08: Digital Marketing Business Tips Course 09: Customer Service Management Course 10: Commercial Law 2021 Course 11: Basic Photography Course Enrol now in Candle Making Business to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Candle Making Business expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Candle Making Business bundle. Requirements This Candle Making Business course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Candle Making Business) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Candle Making Business
Delivered Online On Demand
£49

Level 3, 4 & 5 Travel Advisor

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Travel Advisor
Delivered Online On Demand
£100

Level 2 & 3 Hospitality - Concierge

By Imperial Academy

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2 & 3 Hospitality - Concierge
Delivered Online On Demand
£100

Level 2 & 3 Hospitality

By Imperial Academy

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2 & 3 Hospitality
Delivered Online On Demand
£100

Level 2 & 3 Concierge

By Imperial Academy

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2 & 3 Concierge
Delivered Online On Demand
£100

Port Management and Logistics - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Port Management and Logistics - Double Endorsed Certificate
Delivered Online On Demand
£150

Certificate in Cleaning : QLS Endorsed Course

5.0(2)

By Training Express

The Certificate in Cleaning: QLS Endorsed Course is designed to give you a deep understanding of the cleaning industry, providing you with the knowledge required to excel in various cleaning environments. With this fully endorsed programme, you will learn everything from basic cleaning techniques to more advanced practices. Each module has been carefully crafted to ensure you gain essential skills in maintaining cleanliness and hygiene, tailored to a variety of settings, whether residential, commercial, or industrial. This course will guide you through every detail, ensuring you’re equipped to handle any cleaning challenge efficiently and effectively. With a focus on the theory and methodologies behind proper cleaning, you will become proficient in managing cleaning routines, understanding safety protocols, and selecting the appropriate cleaning agents. Upon completion, you’ll have the confidence to tackle diverse cleaning tasks with a thorough understanding of industry standards and best practices, all without the need for physical attendance. Our Certificate in Cleaning course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Certificate in Cleaning QLS Bundle Includes the following Courses Course 01: Diploma in Cleaning at QLS Level 5 Course 02: Cleaning Business Course 03: Customer Service Key Features of Certificate in Cleaning Eligibility for QLS endorsed certificate upon successful completion of the Certificate in Cleaning course Free CPD Accredited Course Fully online, interactive Certificate in Cleaning course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Certificate in Cleaningtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Certificate in Cleaning course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Certificate in Cleaning course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Certificate in Cleaning course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Certificate in Cleaning course, learners will be able to order an endorsed certificate, titled: [Diploma in Cleaning at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Certificate in Cleaning basics. Requirements No prior degree or experience is required to enrol in this Certificate in Cleaning course. Career path This Certificate in Cleaning Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Certificate in Cleaning : QLS Endorsed Course
Delivered Online On Demand1 hour
£120

Introduction to Emotional Intelligence

5.0(5)

By Wimbledon Training Services

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Introduction to Emotional Intelligence
Delivered Online On Demand
£78