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2545 Customer Service courses in Cardiff delivered Online

Administrative Management - CPD Accredited 3 Courses Bundle

5.0(14)

By Training Express

Organising chaos isn’t just a superpower—it’s an art form. Whether you're keeping a department afloat or overseeing multiple moving parts from behind the scenes, this Administrative Management CPD Accredited Bundle is the quiet hero your inbox has been crying out for. Designed to streamline your understanding of administrative strategy, structure, and systems, this 3-course collection doesn’t just tick off knowledge—it sharpens your thinking, your decision-making, and your ability to keep everything from turning into spreadsheet soup. From workflow to resource planning, communication control to executive support, this bundle covers the essentials of modern admin management without the fluff. It’s a digital deep-dive, not a desk-based daydream. So, whether you're climbing the ladder or simply trying to stop it wobbling beneath you, these online courses give you the structure and insight to take charge—without needing a filing cabinet or an in-tray the size of a small country. These comprehensive courses are available in this Administrative Management - CPD Accredited 3 Courses Bundle Course 01: Administrative Management Course 02: Organizational Leadership Course 03: Workplace Confidentiality ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Administrative Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Administrative Management - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 45 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Administrative Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited 3 Courses Bundle training.

Administrative Management - CPD Accredited 3 Courses Bundle
Delivered Online On Demand1 hour
£41

Travel Agent - CPD Accredited Course

5.0(14)

By Training Express

The travel and tourism industry is a dynamic global sector shaped by customer expectations, market trends, and international developments. Our Travel Agent - CPD Accredited Course offers a detailed look into the profession, from tourism products and marketing to customer service and crisis management. Whether it's understanding the post-COVID travel landscape or the impact of Brexit on travel regulations, each module is designed to reflect the evolving nature of the sector. This course gives learners a structured route into the travel trade, focusing on the essentials of travel retailing, transport management, communication, and sustainable tourism. It blends theoretical insight with current industry knowledge, preparing learners to support clients effectively in planning memorable, well-organised trips. With a strong focus on customer satisfaction and emerging global issues, this course is ideal for anyone looking to pursue or expand a career in the travel and tourism field. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel Agent - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel Agent - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel Agent - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel Agent - CPD Accredited training.

Travel Agent - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Business Studies

4.9(27)

By Apex Learning

Overview This comprehensive course on Business Studies will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Studies comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Studies. It is available to all students, of all academic backgrounds. Requirements Our Business Studies is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:06:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Project Management: 00:19:00 •Business Process Management: 00:28:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:19:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Business Environment: 00:16:00 •Human Resources Management: 00:19:00 •Customer Service: 00:16:00

Business Studies
Delivered Online On Demand4 hours 6 minutes
£12

School Receptionist

4.9(27)

By Apex Learning

Overview This comprehensive course on School Receptionist will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This School Receptionist comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this School Receptionist. It is available to all students, of all academic backgrounds. Requirements Our School Receptionist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skill set will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 03:23:00 total length •Introduction to Reception and Receptionist: 00:26:00 •Introduction to School Administration: 00:12:00 •Types of Schools in the UK: 00:15:00 •Safety and Maintenance As an Administrator: 00:08:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Organisational Skills: 00:25:00 •Communication Skills: 00:25:00 •Customer Service: 00:16:00 •Self-Management and Dealing with Stress: 00:13:00

School Receptionist
Delivered Online On Demand3 hours 23 minutes
£12

Level 3 Ecommerce Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Level 3 Ecommerce Management will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Level 3 Ecommerce Management comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for?   There is no experience or previous qualifications required for enrolment on this Level 3 Ecommerce Management. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 11 lectures • 03:19:00 total length •Module 1: Introduction to Electronic Commerce: 00:17:00 •Module 2: E-Commerce Strategy and Implementation: 00:20:00 •Module 3: Customer Service: 00:20:00 •Module 4: Products, Brands, and Services: 00:29:00 •Module 5: Content Planning and Production: 00:17:00 •Module 6: Use of Social Networks: 00:18:00 •Module 7: Marketing _ Advertising: 00:34:00 •Module 8: Creating an Engaging User Experience: 00:13:00 •Module 9: Transaction Management: 00:19:00 •Module 10: E-Commerce Analytics: 00:12:00 •Assignment - Level 3 Ecommerce Management: 00:00:00

Level 3 Ecommerce Management
Delivered Online On Demand3 hours 19 minutes
£12

Atencion al Cliente - Customer Service

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Quiénes Somos y Qué Hacemos 00:30:00 Módulo Tres: Estableciendo tu Actitud 00:30:00 Módulo Cuatro: Identificando y Abordando las Necesidades de los Clientes 00:30:00 Módulo Cinco: Generando Negocios Reiterados 00:30:00 Módulo Seis: Atención al Cliente en Persona 00:20:00 Módulo Siete: Dar Atención al Cliente Por Teléfono 00:30:00 Módulo Ocho: Proveer Atención al Cliente de forma Electrónica 00:20:00 Módulo Nueve: Recuperando Clientes Difíciles 00:20:00 Módulo Diez: Entendiendo Cuándo Intensificar Las Acciones 00:20:00 Módulo Once: Diez Cosas Que Puedes Hacer Para Asombrar a Tus Clientes en Cada Ocasión 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Atencion al Cliente - Customer Service
Delivered Online On Demand4 hours 10 minutes
£18

Level 5 Diploma in Legal Secretary - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Legal Secretary - QLS Endorsed
Delivered Online On Demand8 hours
£105

Level 5 Diploma in Compliance and Risk Management - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Compliance and Risk Management - QLS Endorsed
Delivered Online On Demand4 hours
£105

Property Development Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Property Development Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Property Development Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Property Development Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Property Development Diploma - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Property Development Diploma - CPD Certified Career Bundle: Course 01: Property Development Diploma - CPD Certified Course 02: Estate Agent Diploma Course 03: Property Management Course 04: Property Law Course 05: Property Law and Taxation Course 06: The Role of a Residential Surveyor Course 07: Property Business Training Course 08: Residential Property Sales Course 09: Agile Project Management Course 10: Conveyancing Online Course Course 11: Contracts Law UK Course 12: Contract Manager Course 13: Know Your Customer Course Course 14: Negotiation and Agreement Training Course 15: Customer Service Executive Course 16: Landscape Architecture Course 17: Land Surveying Course 18: UK Land Management Complete Training Course 19: Building Surveyor Training Course 20: Construction Management Course 21: Construction Cost Estimation Course 22: Customer Relationship Management (CRM) Course 23: Strategic Business Management Course 24: Business Analysis Course 25: Financial Analysis Course 26: Accounting and Finance Course 27: Making Budget & Forecast Course 28: Insurance Agent Training Course 29: Investment Basics Course 30: Fundamentals of Stakeholder Management With Property Development Diploma - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Property Development Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Property Development Diploma - CPD Certified? Free CPD Accredited Certificate upon completion of Property Development Diploma - CPD Certified Get a free student ID card with Property Development Diploma - CPD Certified Lifetime access to the Property Development Diploma - CPD Certified course materials Get instant access to this Property Development Diploma - CPD Certified course Learn Property Development Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Property Development Diploma - CPD Certified course. Start your learning journey straightaway with our Property Development Diploma - CPD Certified Training! Property Development Diploma - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Property Development Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Property Development Diploma - CPD Certified course. After passing the Property Development Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Property Development Diploma - CPD Certified course is ideal for: Students seeking mastery in Property Development Diploma - CPD Certified Professionals seeking to enhance Property Development Diploma - CPD Certified skills Individuals looking for a Property Development Diploma - CPD Certified-related career. Anyone passionate about Property Development Diploma - CPD Certified Requirements This Property Development Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Property Development Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Property Development Diploma - CPD Certified
Delivered Online On Demand7 days
£209

Office 365 Administration Training

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Office 365 Administration Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Office 365 Administration Training Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Office 365 Administration Training bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Office 365 Administration Training Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Office 365 Administration Training Career Bundle: Course 01: Microsoft Office 365 Automation Course Course 02: Microsoft Office Essentials Masterclass Course 03: Microsoft Teams for Everyone Course 04: Office Administration & Skills Diploma Course 05: Admin, Secretarial & PA Course 06: Executive Secretary and PA Course 07: Compliance Officer Training Level 3 Course 08: Customer Service Training Course 09: Facilities Management Certificate (FMC) Course 10: Diploma in Performance Management Course 11: Project Management Course Course 12: Change Management Course 13: Financial Analysis Course Course 14: Business Administration Course 15: Diploma in Business Proposal Writing Course 16: Business Etiquette and Professional Behavior Course 17: Business Improvement Course 18: Negotiation Skills Certificate Course 19: Retail Management Skills Course 20: Product Management Course 21: Visual Merchandising Diploma Course 22: Strategic Marketing & Planning Course 23: Business Training: Communication Skills Course 24: Level 3: Public Speaking Diploma Course Course 25: Developing Interpersonal Skills Course Course 26: Workplace Confidentiality Course 27: Minute Taking Course 28: Touch Typing Masterclass Course 29: Email Writing Training Course 30: Document Control With Office 365 Administration Training, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Office 365 Administration Training today and take the first step towards achieving your goals and dreams. Why buy this Office 365 Administration Training? Free CPD Accredited Certificate upon completion of Office 365 Administration Training Get a free student ID card with Office 365 Administration Training Lifetime access to the Office 365 Administration Training course materials Get instant access to this Office 365 Administration Training course Learn Office 365 Administration Training from anywhere in the world 24/7 tutor support with the Office 365 Administration Training course. Start your learning journey straightaway with our Office 365 Administration Training Training! Office 365 Administration Training premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Office 365 Administration Training is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office 365 Administration Training course. After passing the Office 365 Administration Training exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office 365 Administration Training course is ideal for: Students seeking mastery in Office 365 Administration Training Professionals seeking to enhance Office 365 Administration Training skills Individuals looking for a Office 365 Administration Training-related career. Anyone passionate about Office 365 Administration Training Requirements This Office 365 Administration Training doesn't require prior experience and is suitable for diverse learners. Career path This Office 365 Administration Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Office 365 Administration Training
Delivered Online On Demand7 days
£209