2446 Customer Service courses in Cardiff delivered Online

Register on the Airport Operation and Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Airport Operation and Management course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Airport Operation and Management course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Airport Operation and Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Airport Operation and Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Airport Management Introduction to Airport Management 00:14:00 Module 2: Passenger Terminal Management Passenger Terminal Management 00:14:00 Module 3: Airport Components Airport Components 00:15:00 Module 4: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:16:00 Module 5: Cargo Management Cargo Management 00:17:00 Module 6: Aviation Noise Control Aviation Noise Control 00:09:00 Module 07: Airport Customer Service Airport Customer Service 00:16:00 Module 08: Airport and Aircraft Emergency Situations Airport and Aircraft Emergency Situations 00:38:00 Module 09: Weather Control Operations Weather Control Operations 00:22:00 Module 10: Sustainable Airport Operation Sustainable Airport Operation 00:22:00 Mock-Exam Mock Exam - Airport Operation and Management 00:20:00 Final-Exam Final Exam - Airport Operation and Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

24 Hour Flash Deal **40-in-1 Mandatory & Statutory Training Mega Bundle** Mandatory & Statutory Training Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Mandatory & Statutory Training package online with Studyhub through our online learning platform. The Mandatory & Statutory Training bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Mandatory & Statutory Training course provides complete 360-degree training on Mandatory & Statutory Training. You'll get not one, not two, not three, but fortyMandatory & Statutory Training courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Mandatory & Statutory Training courses are yours for as long as you want them once you enrol in this course In this exclusive Mandatory & Statutory Training bundle, you really hit the jackpot. Here's what you get: Step by step Mandatory & Statutory Training lessons One to one assistance from Mandatory & Statutory Trainingprofessionals if you need it Innovative exams to test your knowledge after the Mandatory & Statutory Trainingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Mandatory & Statutory Training courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Mandatory & Statutory Training certificate and transcript on the next working day Easily learn the Mandatory & Statutory Training skills and knowledge you want from the comfort of your home This Mandatory & Statutory Training Bundle consists the following career oriented courses: Course 01: Health and Safety Executive (HSE) Course 02: Fire Safety Course 03: Manual Handling Training Course 04: First Aid at Work Course 05: Equality, Diversity and Discrimination Course 06: Data Protection and Data Security (GDPR) Training Certification Course 07: Diploma in Safeguarding Vulnerable Adults Course 08: Safeguarding Children Course 09: Conflict Resolution Course 10: Money Laundering Awareness and Anti-Bribery Training Course 11: Evacuation Procedures Training Course 12: Risk Assessment & Management Course 13: Cyber Security Awareness Training Course 14: Infection Control Diploma Course 15: COSHH Basics for a Safe Working Environment Course 16: Lone Worker Safety & Protection Course 17: Mental Health Awareness Course Online Course 18: Dementia Awareness Course 19: Inclusive Communities: Disability Awareness and Inclusion Training Course 20: Diversity Training Course 21: Workplace Violence, Harassment and Conflict Resolution Training Course 22: Food Safety & Hygiene Certificate Course 23: Customer Service & Environment Course 24: Time Management Course 25: Stress Management Training Course 26: Effective Communication Skills Diploma Course 27: Team Building Masterclass Course 28: Leadership Skills Training Course 29: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 30: Substance Misuse Awareness Diploma Course 31: Professional Crisis Management Certificate Course 32: Mental Health and Wellbeing: Self Care Course 33: Effective Remote Working Course 34: Leading and Managing Remote Team Course 35: Child Protection Course 36: Domestic Violence and Abuse Awareness Diploma Course 37: Whistleblowing Training Course Course 38: Foundations of IT Security: Protecting Digital Assets Course 39: Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities Course 40: Drugs and Alcohol Awareness Training The Mandatory & Statutory Training course has been prepared by focusing largely on Mandatory & Statutory Training career readiness. It has been designed by our Mandatory & Statutory Training specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Mandatory & Statutory Training Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Mandatory & Statutory Training bundle course has been created with fortypremium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Mandatory & Statutory Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Mandatory & Statutory Training Elementary modules, allowing our students to grasp each lesson quickly. The Mandatory & Statutory Training course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mandatory & Statutory Training training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Mandatory & Statutory Training Requirements To participate in this Mandatory & Statutory Training course, all you need is - A smart device A secure internet connection And a keen interest in Mandatory & Statutory Training Career path You will be able to kickstart your Mandatory & Statutory Training career because this course includes various courses as a bonus. This Mandatory & Statutory Training is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Mandatory & Statutory Training career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Step into the shoes of a duty manager without ever stepping out your door. This online course is tailored for those looking to sharpen their leadership skills, polish their decision-making, and truly understand what it means to hold the reins when it matters most. Whether you're supervising a bustling hospitality venue or overseeing a fast-paced retail environment, this training is designed to help you manage with confidence, clarity and a calm head when things get lively. With modules focused on communication, conflict handling, operational know-how, and team leadership, you'll gain the knowledge you need to lead from the front—even if you're logging in from the back office. Our content is built for the modern professional: concise, engaging, and ready when you are. No fluff, no filler—just straight-talking training that delivers what matters. If you’re ready to take charge like you mean it, this course is your next step. Key Features of Duty manager Bundle CPD Accredited Duty manager Course Instant PDF certificate Fully online, interactive Duty managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Duty manager Bundle course to excel! To become successful in your profession, you must have a specific set of Duty manager skills to succeed in today's competitive world. In this in-depth Duty managertraining course, you will develop the most in-demand Duty manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. Duty manager Curriculum Course 01: Service Manager Course 02: Team Leader & Management Training Course 03: Operations Management - Advanced Diploma Course 04: Customer Service Course 05: Facilities Management and Workplace Services Course 06: Workplace Communication Management Course 07: Compliance and Risk Management Course Course 08: Retail Management Course 09: Level 3 Health & Safety In The Workplace Training Course 10: Facilitating High Performing Meetings Accreditation This Duty manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Duty manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Duty manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Duty manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Sales Associate training mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Associate training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Associate training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Associate training Bundle consists of the following premium courses: Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Strategic Planning and Analysis for Marketing Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Marketing Management Course 07: ECommerce Course 08: Content Management Course 09: Digital Marketing Course 10: Instagram Marketing Course 11: CRM - Customer Relationship Management Course 12: Digital Product Management Course 13: Stakeholder Management Course 14: Corporate Risk And Crisis Management Course 15: Performance Management Course 16: SEO - Search Engine Optimisation for Business Course 17: Public Relations Course 18: Product Management: Brand Management Course 19: Budget & Forecast Course 20: Purchase Ledger Course 21: Commercial Law 2021 Course 22: Investment Course 23: Residential Property Sales Course 24: Customer Service Level 2 Course 25: The Secrets of Body Language Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Sales Associate training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Associate training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Associate training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Associate training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Course Overview Discover how to improve customer service and remove waste from your business procedures by learning the 7 Basic Tools of Quality in this innovative course. Maintaining high-quality standards is important in business, but continuous improvement concepts are just as crucial for ongoing success, and this tuition will emphasise that principle. This valuable Quality Improvement coaching supplies full descriptions of each tool and explains the methodology needed to incorporate them into business practices. Complete training is offered for each tool, from process mapping strategies to presentation charts. This collection of improvement training provides a total learning curve in quality control, and you will greatly benefit from learning the practical business uses of each one, no matter which industry you are working in. This best selling 7 Basic Tools of Quality has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth 7 Basic Tools of Quality is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The 7 Basic Tools of Quality is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The 7 Basic Tools of Quality is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the 7 Basic Tools of Quality, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the 7 Basic Tools of Quality will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the 7 Basic Tools of Quality to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

14 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your business management career or want to develop more advanced skills in business management? Then this business management course will set you up with a solid foundation to become a confident business manager and help you to develop your expertise in business management. This bundle course has been designed with 10 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a business manager. This Bundle Package Includes: The following courses of the business management course will set you up with a solid foundation in the business management industry and give you the essential skills you need to succeed! Leadership & Management Business Fundamentals Mini MBA Entrepreneurship Diploma Leadership & Management Advanced Diploma Professional Project Manager Training Team Building Masterclass Marketing & Advertising Ultimate Customer Service Personal / Business Networking Skills Diploma in Six Sigma Risk and Crisis Management Supply Chain Management Training Data Analysis If you're interested in working as a business manager or want to learn more skills in business management but unsure of where to start, then this business management course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. The business management course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business manager. The business management courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive business management course is the perfect way to kickstart your career in the field of business management. This business management course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This business management course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This business management course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this Business Management Course: 14 Courses Bundle in your desired field Boost your skills in business management Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this business management course for? This comprehensive business management bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum Leadership & Management Business Fundamentals Mini MBA Entrepreneurship Diploma Leadership & Management Advanced Diploma Professional Project Manager Training Team Building Masterclass Marketing & Advertising Ultimate Customer Service Personal / Business Networking Skills Diploma in Six Sigma Risk and Crisis Management Supply Chain Management Training Data Analysis Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.