2342 Customer Service courses in Cardiff delivered On Demand

Librarians are the unsung heroes of knowledge, the guardians of wisdom, and the gatekeepers of imagination. In a world buzzing with information, librarians stand as beacons of order and guidance, leading us through the vast realms of books, literature, and knowledge. Are you looking to enhance your Librarian Training skills? If yes, then you have come to the right place. Our comprehensive course on Librarian Training will assist you in producing the best possible outcome by mastering the Librarian Training skills. Our Librarian Training course starts with the basics of Librarian Training and gradually progresses towards advanced topics. Therefore, each lesson of this Librarian Training course is intuitive and easy to understand. Why would you choose the Librarian course: Lifetime access to Librarian course materials Full tutor support is available from Monday to Friday with the Librarian course Learn Librarian skills at your own pace from the comfort of your home Gain a complete understanding of Librarian course Accessible, informative Librarian learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Librarian course Study Librarian in your own time through your computer, tablet or mobile devic A 100% learning satisfaction guarantee with your Librarian course Library assistants in the UK are in high demand, with an average hourly wage of £11.51 and over 8,000 vacancies available. The job market is expected to grow by 10% in the next few years, so now is a great time to start a career in libraries. As a library assistant, you will help people find information, books, and other resources. You will also be responsible for maintaining the library's collection and providing customer service. If you are interested in a rewarding career in a supportive environment, then library assisting is a great option for you. Curriculum Breakdown of the Librarian Training Course Module 01: Organisation Systems Module 02: Ethics and Values in the Library Professions Module 03: Library Networking Module 04: Library as Infrastructure Module 05: Finance and Budgeting Module 06: Digital and Virtual Libraries Module 07: Library Legislation Curriculum Breakdown of the Library & Information Science Course Module 01: Introduction to Library and Information Science Module 02: Information Science: A Service Perspective Module 03: Information Professionals on the Job Module 04: Information Policy Module 05: Information Organisation Module 06: The Data Librarian Module 07: Human Resources Functions in the Library CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? To enrol in this Librarian Training course, all you need is a basic understanding of the English Language and an internet connection. Requirements To enrol in this Library Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Librarian - Average Salary: £25,000 - £35,000 Research Librarian - Average Salary: £25,000 - £40,000 School Librarian - Average Salary: £20,000 - £30,000 Library Assistant: £18K to £25K per year Library Technician: £20K to £28K per year Library Coordinator: £22K to £30K per year Information Services Officer: £25K to £35K per year Cataloguer: £20K to £28K per year Certificates CPD Accerdited PDF Certificate Digital certificate - Included Free CPD Accerdited PDF Certificate Each CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside UK: £9.99

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.

Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Free Certificate from Reed CIQ Approved Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Training on Deaf Awareness 1:32:23 1: Module 01: Introduction to Deaf Awareness Preview 13:59 2: Module 02: Deaf Community and Culture 12:49 3: Module 03: Causes of Being Deaf and Auditory Innovations 13:23 4: Module 04: Deaf Education 15:16 5: Module 05: British Sign Language 12:37 6: Module 06: BSL in Its Social Context 13:00 7: Module 07: Social Interaction between Deaf and Hearing People 10:19 8: CPD Certificate - Free 01:00 Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

All in One Bundle Special Discount Offer Are you looking to enhance your Business Management Training skills? If yes, then you have come to the right place. Our comprehensive courses on Business Management Training will assist you in producing the best possible outcome by learning the Business Management Training skills. Courses you can enrol in this exclusive bundle: Course 1: Advanced Diploma in Business Management Course 2: Operations Management Course 3: Project Management Course 4: Problem Solving Skills Course 5: Communication Skills Course 6: Influencing and Negotiating The Business Management Training bundle is for those who want to be successful. In the Business Management Training bundle, you will learn the essential knowledge needed to become well versed in Business Management Training . Our Business Management Training bundle starts with the basics of Business Management Training and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management Training is intuitive and easy to understand. Why would you choose the Business Management Training course from Compliance Central: Lifetime access to Business Management Training courses materials Full tutor support is available from Monday to Friday with the Business Management Training course Learn Business Management Training skills at your own pace from the comfort of your home Gain a complete understanding of Business Management Training course Accessible, informative Business Management Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Management Training bundle Study Business Management Training in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Management Training Course Improve your chance of gaining in demand skills and better earning potential by completing the Business Management Training Main Course Curriculum Topics: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Training bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Management Training . It is also great for professionals who are already working in Business Management Training and want to get promoted at work. Requirements To enrol in this Business Management Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management Training course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Management Training Certificates Certificate of completion Digital certificate - Included 6 CPD Accredited PDF Certificate for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Unlock the potential to transform your social interactions and build meaningful relationships with our 'Master Social Skills and Build Strong Connections' course.

Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Mentoring Training (Mentorship) and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Mentoring Training (Mentorship) Bundle Package includes: Course 01: Diploma in Mentoring Course at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Becoming Career Smart: How to Sell Yourself Course 02: Transformational Leadership: Ultimate Leadership Course Course 03: Productivity Development Course 04: Growth Mindset for Success Course 05: Smart Goal Setting Course 06: Performance Coaching Course 07: Communication Skills Masterclass Course 08: Super Learning Course 09: Workplace Stress Management Diploma Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Mentoring Training (Mentorship), supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this Mentoring Training (Mentorship) package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Mentoring Training (Mentorship) bundle courses have the following curriculum: Course 01: Diploma in Mentoring Course at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentees Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of thecourse and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this Mentoring Training (Mentorship) bundle? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. Enrollment in this bundle is open to everybody. You can access the Mentoring Training (Mentorship) bundle materials from anywhere in the world; there are no restrictions. You should enrol in this bundle if you: Wish to gain a better understanding of the related field. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? looking for a job in the Coaching & Mentoring industry. Requirements You will not need any prior background or expertise. All you need to take this Mentoring Training (Mentorship) bundle is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Mentoring Training (Mentorship) bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Extremism And Terrorism Awareness Training provides a comprehensive understanding of extremism and terrorism, covering topics such as radicalization processes, signs of radicalization, and effective response strategies to terrorism incidents.

Become a certified firefighter with our comprehensive Firefighter Training course. Learn about fire behavior, risk assessment, safety plans, and emergency procedures. Enrol now for CPD certification.

Discover the rewarding field of Counselling and Psychology with our Diploma Course, designed for those who want to help others overcome their difficulties. Join us to begin your journey towards a fulfilling career as a Psychologist, Counsellor, Careers Counsellor, Drug and Alcohol Counsellor, or Family and Marriage Counsellor. Get your CPD certificate upon completion and be ready to make a positive difference in people's lives.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! What is that one thing that people will invest in no matter what happens? Yes, foods, clothes, and shelters are right, but they are needs. Apart from needs, the only thing people will spend their money on is their looks. And hair is essential to any look meaning the rise in demand for hairdressers is not rocket science. Moreover, the demand for hairdressers is high as people always want to look and feel good, thus, they are willing to invest in their appearance, and having a good hairstyle is an important aspect of that. The beauty industry is constantly evolving and growing, and hairdressing is an essential part of that. With the rise of social media and the increasing importance of personal grooming and appearance, the demand for hairdressers is only going to increase in the future. So now is the high time to start your career as a hairdresser. However, hairdressing is not only about cutting and styling hair. Hairdressers should understand the different hair types and faces so that they can recommend the perfect cut, colour, and style that will suit the individual best. They are also trained to work with different hair textures and to make hair look healthy, shiny, and manageable. With the right hairdresser, you can achieve the perfect hairstyle that will make you look and feel your best. All in all, hairdressing can be a great profession if you enjoy working with people and have a creative streak. You will have the opportunity to work with a wide range of clients, and the ability to make people look and feel good is a very rewarding experience. So enrol in our Hairdressing Masterclass course now and learn all the theoretical skills and knowledge there is to learn for hair cutting, hair styling, and shampooing. After this Hairdressing Masterclass course, you will be able to learn: Understand the basic principles of hairdressing and the importance of providing excellent customer service. Learn the skills and techniques necessary for cutting hair, including scissors and clipper work, layering, and texturising. Develop proficiency in hair styling techniques, including curling, straightening, and updos. Learn the proper techniques for shampooing and conditioning hair. Why Prefer This Hairdressing Masterclass Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Courses Curriculum *** Here is the curriculum breakdown of the Hairdressing Masterclass course: Section 01 - Introduction Section 02 - Hair Cutting Section 03 - Hair Styling Section 04 - Shampooing Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hairdressing Masterclass course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hairdressing Masterclass course is ideal for: Individuals are interested in pursuing a career as a hairdresser. Current hairdressers looking to improve their skills and advance in their careers. Aspiring stylists or cosmetologists who want to focus on hairdressing. People looking to acquire knowledge and skills in hair care and styling. Requirements You will not need any prior background or expertise to enrol in this Hairdressing Masterclass course. Career path Entry-level Hairdresser - £15,000 - £20,000. Junior Stylist or Assistant - £20,000 - £25,000. Senior Stylist - £25,000 - £35,000. Salon Manager - £25,000 - £35,000. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.