2342 Customer Service courses in Cardiff delivered On Demand

Earn up to 85k as a 'Cyber Security Analyst' or Your 100% Money Back Are you concerned about the rising threat of cybercrime? In the UK alone, cyberattacks cost businesses an estimated £3.1 billion annually, and the demand for skilled cybersecurity professionals is booming. With an average salary of £45,000, a career in cybersecurity offers promising opportunities for those seeking stability and growth. Are you looking to join the high-demand field of cyber security and earn a handsome salary? Our Network and Cyber Security Traineeship Program is here to guide you all the way until you get the job you want. This Network and Cyber Security Traineeship Program is your all-in-one solution to learn cyber security from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a Cyber Security Analyst. By choosing our Cyber Security Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Cyber Security Job Guarantee Programme today and start your journey to become successful in Cyber Security field! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Cyber Security Job Guarantee Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Cyber Security experience, we will guide you towards honing your skills and developing a strong foundation in Cyber Security. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Cyber Security field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Cyber Security Job Guarantee Programme. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Cyber Security Programming Course 02: Cyber Security Advanced Training Course 03: Cyber Security Incident Handling and Incident Response Course 04: IT Support Technician Course 05: General Data Protection Regulation (GDPR) & Cyber Security Management Course 06: CompTIA Security+ (SY0-601) Course 07: CompTIA A+ (220-1001) Course 08: CompTIA A+ (220-1002) Course 09: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 12: CompTIA Network+ Certification (N10-007) Course 13: Diploma in CompTIA Network+ Training at QLS Level 7 Course 14: CompTIA PenTest+ (Ethical Hacking) Course 15: Cisco ASA Firewall Training Course 16: Cryptography Course 17: IT Administration and Networking Course 18: IGCSE ICT: Network Essentials Course 19: Cyber Security Law Course 20: Cyber Security Awareness Training How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The Network and Cyber Security Traineeship Program Programme is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Cyber Security Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 20 Premium Courses related to Cyber Security Job Guarantee Programme. These courses will teach you the knowledge and skills required to become successful in Cyber Security field. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Cyber Security, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Cyber Security field begins with us. CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cyber Security Job Guarantee Programme Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Cyber Security's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Cyber Security's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Cyber Security to automate tasks and analyse data for their businesses. Anyone with a keen interest in Cyber Security and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Cyber Security Analyst: £35,000 - £85,000 annually Incident Response Specialist: £40,000 - £90,000 annually IT Support Technician: £25,000 - £55,000 annually GDPR Compliance Officer: £30,000 - £70,000 annually Cloud Security Architect: £50,000 - £120,000 annually Ethical Hacker/Penetration Tester: £35,000 - £95,000 annually Network Security Engineer: £40,000 - £100,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Blogging: Fashion and Lifestyle and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Bundle designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, expert assistance, and a FREE courses assessment. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Blogging Fundamentals Course 02: Creative Writing Course 03: Newspaper Journalism Course 04: Content Management Strategy Course 05: Proofreading & Copyediting - CPD Accredited Course 06: Touch Typing Masterclass Course 07: Modern Copywriting Techniques Course 08: Revamp Your Closet Course 09: Social Media Marketing Strategy Course 10: Diploma in Creative Problem Solving Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Fashion and Lifestyle Blogging, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Blogging: Fashion and Lifestyle package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of Blogging: Fashion and Lifestyle are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Blogging: Fashion and Lifestyle Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Blogging: Fashion and Lifestyle Bundle & take a step toward a brighter future! *** Course Curriculum *** Course 1: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Module 1: Introduction to Blogging Blog Fashion and Lifestyle Blogs Why Start Blogging? Daily Life Module 2: Target Audience Blog Target Audience Finding Blog Target Audience Creating Target Audience Persona Module 3: Getting Started Choosing a Platform Choosing a Name Design Layout Domain & Hosting Costing Module 4: Writing for Bloggers Writing Blogs Scheduling Adding Hyperlinks Final Thoughts Module 5: Content Development Writing Your First Post Engagement Conformity & Originality Planning & Scheduling Content Calendars Module 6: Photography & Imagery Imagery Cameras Shooting Your Photos Editing Storing & Sharing Photos Module 7: Staying Social Importance of Staying Social The Platforms Do's & Don'ts Writing Your Social Bio Social Media Strategies Traffic & Social Media Platform Trend Module 8: Working with Brands First Steps Keeping it Professional Making the Right Impression Ways of Working with Brands Getting the Most Out of a Brand Relationship Module 9: Networking Your Brand Blogger Meet-ups Connecting in the Blogosphere Social Media Shout Out/Mention Important Growth for Your Blog Module 10: Monetising Your Blog Affiliate Marketing Pay-Per-Click Advertising Adding Brands to Your Site Sponsorship Modelling Becoming a Full-Time Blogger Financial responsibility Module 11: Building a Brand Brand Story Branding Yourself Becoming Business Minded Timing Consistency is key Module 12: Growing as a Blogger Educating Ownself Pay for Traffic Manage your Subscriptions Setting Goals & Moving Forward Course 2: Blogging Fundamentals Week 1 - Introduction to Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out the Core Structure of Your Blog Week 4 - Leveraging Interviews for Success Course 3: Creative Writing Module 1: Introduction Module 2: The Development of Creative Writing Module 3: Novel Writing Module 4: Writing Non-Fiction Module 5: Creating Fictional Characters Module 6: Writing Realistic Dialogue Module 7: Writing Horrors, Thriller & Murder Stories Module 8: Writing for Children Module 9: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating & Getting Published Course 4: Newspaper Journalism Module 1: Introduction Module 2: History & Development of Newspaper Journalism Module 3: Interviewing for Newspaper Journalism Module 4: News Writing Module 5: News Production Module 6: News Reporting Module 7: Writing Skills for Newspaper Journalists Module 8: Newspaper Journalism law Module 9: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health & Safety for Journalists Course 5: Content Management Strategy Module 1: Introduction Module 2: CMS Module 3: Basics of Content Management Systems Module 4: Content Strategy Module 5: Content Marketing Module 6: Content Marketing Tools & Tactics Module 7: Content Marketing Strategy Course 6: Proofreading & Copyediting Module 1: Proofreading Basics Module 2: Applying the Style Guide Module 3: Spelling & Grammar Module 4: Proofreading on Paper Module 5: Proofreading On-Screen Module 6: Copy-Editing Basics Module 7: The Use of Language Module 8: Checking Accuracy & Facts Module 9: The Beginning & The End Module 10: Legal Checks Module 11: Finding Work & Developing Your Career Course 7: Touch Typing Masterclass Introduction How to Set up Your Computer How to type the letters F & J How to type the letters D & K How to type the letters S & L How to type the letter A &; (semicolon) How to type the letters E & I How to type the letters R & U How to type the letters T & O How to type CAPITAL letters How to type the letter C &, (Comma) How to type the letters G & H How to type the letters N & V How to type the letters W & M How to type the letters Q & P How to type the letters B & Y How to type the letters Z & X How to type Colon & Semicolon, Full Stop & Comma How to type Question Mark & Exclamation Mark, Dash, Parentheses & Quotation Marks Course 8: Modern Copywriting Techniques Screenwriting Copywriting Course 9: Revamp Your Closet Module 1: An Overview Module 2: Organisation of Closet Module 3: Renovation of Closet Module 4: Building & Improvement of Closet Module 5: Maximising, Budgeting & Trading of Closet Module 6: Professional & Business Aspects of Closet Organising Course 10: Social Media Marketing Strategy The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals & Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing & Reporting The Social Media Strategist Career Course 11: Diploma in Creative Problem Solving Module 1: Problem Solving Method Module 2: Information Gathering Module 3: Problem Definition Module 4: Preparing for Brainstorming Module 5&6: Generating Solutions (I)&(II) Module 7: Analyzing Solutions Module 8: Selecting a Solution Module 9: Planning Your Next Steps Module 10: Recording Lessons Learned How is the Blogging: Fashion and Lifestyle Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation & accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Who is this course for? Is This Bundle Right for You? The Blogging: Fashion and Lifestyle package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Blogging: Fashion and Lifestyle Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Hard copy certificate - Included

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Office Admin is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Office Admin consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Office Administration Introduction to Office Administration 00:16:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Business Writing Skills Business Writing Skills 00:42:00 Module 4: Microsoft Office Skills Microsoft Office Skills 00:07:00 Module 5: Business Telephone Skills Business Telephone Skills 00:21:00 Module 6: Diary Management and Note taking Diary Management and Note taking 00:23:00 Module 7: Time Management Time Management 00:37:00 Module 8:Organisational Skills Organisational Skills 00:27:00 Module 9: Communication Skills Communication Skills 00:27:00 Module 10: Customer Service Customer Service 00:18:00 Module 11: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 12: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 13: Travel Arrangements Travel Arrangements 00:26:00 Module 14: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 15: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00 Module 16: Business Etiquette Business Etiquette 00:21:00 Mock Exam Mock Exam - Office Admin Diploma 00:20:00 Final Exam Final Exam - Office Admin Diploma 00:20:00 Assignment Assignment - Office Admin 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Travel and Tourism is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:15:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:11:00 Module 7: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:21:00 Module 8: Transport Management Procedure Transport Management Procedure 00:14:00 Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal WorldPost-COVID Travel Destinations 00:18:00 Module 10: Sustainable Tourism Sustainable Tourism 00:09:00 Module 11: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 12: Brexit and its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:27:00 Module 13: Travel and Tourism Issues to Contend with Travel and Tourism Issues to Contend With 00:15:00 Mock Exam Mock Exam-Travel and Tourism 00:20:00 Final Exam Final Exam-Travel and Tourism 00:20:00 Assignment Assignment - Travel and Tourism Unlimited Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Uplift your career as a successful logistics manager and manage the productivity of warehouse and distribution centres with this Logistics Management course. This intensive Logistics Management course explores the evolution of the supply chain, supply chain structure and warehouse inventory. Throughout this Logistics Management Bundle, you will step into the shoes of a supply chain manager, developing essential logistics skills along the way. You will learn how to identify and manage risks in the supply chain, evaluate employees and ensure health and safety in the workplace at all times. This Logistics Management course also introduces Lean methodology and the principles of Lean business for process improvement. Key topics include monitoring the flow of goods, warehousing and stock control. Along with this Logistics Management course, you will get 10 Additional Career development courses, an original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Diploma in Logistics Management Bundle: Course 1: Logistic Management Course 2: Freight Consultant Training Course 3: Logistics of Crude Oil and Petroleum Products Course 4: Purchasing & Procurement Course - Level 3 Course 5: Cost Control Process and Management Course 6: Risk Management Course 7: Warehouse Safety Course 8: Working Effectively Across Cultures Course 9: Effective Communication Skills Diploma Course 10: First Aid Training Course 11: Time Management Quickly gain the ability to manage the resources and stock in your business and boost your career potential in your chosen field. This course will train you in the most efficient ways that you can control essential materials and negotiate successfully with vendors. Diploma in Logistics Management has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Highlights of The Logistics Management Training: Familiarise with the day-to-day duties of a supply chain manager Understand the evolution of the supply chain concept Develop your understanding of the supply chain structure Be able to identify and manage risks in the supply chain Discover a wide range of sustainable supply chain strategies Gain an understanding of Lean methodology & the principles of Lean business Familiarise with the tools required for process improvement Sharpen your logical thinking, planning and organisational skills and much more... So enrol now in this Logistics Management Bundle to advance your career! Course Curriculum Course 1: Logistic Management Introduction Planning Framework for Logistics Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Inventory Planning and Management Principles of Warehousing Negotiation Techniques Customer Service and Logistics And Much More... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics management bundle. Requirements This Logistics management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Description Barista Professional Diploma  Introducing the Barista Professional Diploma, an online course designed to transform coffee enthusiasts into skilled professionals. This comprehensive programme covers everything from espresso making and milk frothing to the science of extraction and serving techniques. With a focus on practical, real-world knowledge and skills, the Barista Professional Diploma provides an unparalleled education in the art of coffee making.  The course begins with an in-depth introduction to the world of coffee, exploring its history, cultivation, and the myriad of flavours and aromas that make it such a beloved beverage. Participants will gain a solid foundation in coffee knowledge that will serve them well throughout their journey as a barista.  In the Espresso module, learners will delve into the heart of coffee making, mastering the techniques and equipment needed to create the perfect shot. The Barista Professional Diploma ensures that students understand the intricacies of espresso, including grind size, tamping pressure, and extraction time, all of which contribute to the ultimate taste and quality of the coffee.  To further enhance their espresso skills, participants will explore the Science of Percolation and Extraction. This module demystifies the complex chemistry behind coffee extraction, enabling students to make informed decisions about brewing methods and coffee recipes. With a solid grasp of these scientific principles, baristas can consistently produce outstanding coffee that delights customers and keeps them coming back for more.  Milk is another essential component of many popular coffee beverages, and the Barista Professional Diploma covers the techniques needed to froth and steam milk to perfection. Students will learn the secrets to creating silky, velvety microfoam, which is the key to crafting exceptional cappuccinos, lattes, and other milk-based drinks.  The Barista Systems module provides a comprehensive overview of the equipment and tools that modern baristas need to excel in their craft. From grinders and espresso machines to scales and timers, learners will become proficient in using these essential tools, ensuring consistently excellent coffee with every brew.  Drip Coffee and French Press Coffee are two popular brewing methods that the Barista Professional Diploma explores in detail. Students will learn the nuances of each technique, empowering them to confidently prepare a wide range of coffee beverages to suit any customer's preferences.  Water is often overlooked in the coffee-making process, but the Barista Professional Diploma recognises its importance. This module covers the chemistry of water and its impact on the flavour of coffee, teaching students how to adjust water quality to achieve the best possible brew.  Tea, another beloved beverage, also finds its place in the Barista Professional Diploma. Participants will gain an understanding of different tea varieties and their unique characteristics, as well as the correct brewing techniques to extract the optimal flavour from each type.  The Serving module ensures that students learn not only how to make exceptional coffee and tea but also how to present and serve them with finesse. This includes essential skills such as latte art, customer service, and maintaining a clean and efficient workspace.  In conclusion, the Barista Professional Diploma is an all-encompassing online course that equips aspiring baristas with the knowledge and skills necessary to excel in their chosen profession. With a strong focus on practical, hands-on learning, students will be well-prepared to embark on a successful career in the coffee industry. Enrol now and start mastering the craft of coffee making today!  What you will learn  1:Introduction  2:Espresso  3:Science of Percolation and Extraction  4:Milk  5:Barista Systems  6:Drip Coffee  7:French Press Coffee  8:Water  9:Tea  10:Serving  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Master the art of digital marketing with our Advanced Digital Marketing Course. From SEO strategies to social media tactics, this comprehensive course equips you with the skills needed to excel in today's competitive online landscape. Perfect for marketers, entrepreneurs, and students alike. Enroll now and elevate your digital marketing expertise!

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00