2342 Customer Service courses in Cardiff delivered On Demand

Level 6 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Our business course will help you turn your dreams into reality! This Business course is ideal for advancing your career if you're trying to grow your company or looking for a new business to get into. You can succeed significantly in your business operations if you have the appropriate information and abilities. Our Business course can give you the skills you need to move forward, whether you run a start-up, a small firm, or a major organization. You can acquire the knowledge and abilities that will enable you to boost your earnings and expand your firm from marketing and sales to accounting and finance. The course modules will provide you with the necessary decision-making skills, empowering you to be more confident when selecting the best options for your company. In addition, you will discover the most current strategies and tactics to keep one step ahead of the competition. So don't waste your time anymore. Enrol in our Business course today! This Business Training Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Law Course 03: Sales: Psychology of Customers Course 04: Logistic Management Course 05: Level 3 Tax Accounting Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Ecommerce Management Course 09: Budgeting and Forecasting Course 10: Compliance & Business Risk Management Course 11: Business Writing Diploma Learning Outcomes Gain the capacity to design and carry out successful business plans. Have a basic understanding of accounting and financial analysis in business. Examine the ethical and legal ramifications of conducting business. Recognise the significance of marketing in creating a successful company. Assess how current economic developments are affecting corporate operations. Learn efficient communication techniques that can be used in a professional situation. Make use of technology to make business operations more effective. Identify and put into practice the best methods for controlling resources and people. So enrol now in this Business Training Bundle to advance your career! Curriculum of Business Management 01: Introduction to Business Management 02: Operations Management 03: Introduction to Business Analysis 04: Strategic Analysis and Product Scope 05: Project Management 06: Business Development and Succession Planning 07: Business Process Management 08: Planning & Forecasting Operations 09: Performance Management 10: Management of Cash and Credit 11: Managing Risk and Recovery 12: Quality Management 13: Communication Skills 14: Business Environment 15: Organisational Skills 16: Negotiation Techniques 17: Human Resource Management 18: Motivation and Counselling 19: Customer Service 20: Time Management 21: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Career path Enrolling on this Bundle can lead you to the following career paths: Finance Advisor Finance Analyst Project Manager Analysis Chief Executive Officer (CEO) Director Entrepreneur Finance Assistant Finance Director Finance Associate And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. Along with this Legal Secretary course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates ( Legal Secretaries Advanced Diploma + Additional Courses) Student ID card as gifts. This Legal Secretary Bundle Consists of the following Premium courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills So, enrol now to advance your Legal Secretary career! Benefits you'll get from choosing Apex Learning for this Legal Secretary: Pay once and get lifetime access to 11 CPD courses, including this Legal Secretary Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Legal Secretary course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Legal Secretary designed by expert instructors Learn about course at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Legal Secretary Training Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading And much more... How will I get my Certificate? After successfully completing the Legal Secretary course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Legal Secretary Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretaries Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The global logistic management industry is gigantic with the numbers near a staggering $8 trillion. That's more than 10% of the world's GDP! And with e-commerce booming in recent times, the demand for skilled Logistic Management professionals is skyrocketing. So, this Level 5 Diploma in Logistic Management can help you become the maestro in this mega industry, with the goal of conducting the flow of goods with efficiency and precision. Channels of distribution become your playground, as you chart the smoothest paths for products to reach their destination, with the knowledge that 80% of consumers consider fast and reliable delivery when choosing a retailer. Learn the secrets of inventory management, ensuring shelves are stocked without overflowing, and dive into the intricate world of warehousing, where proper optimisation can help companies save a fortune on operational costs. Master the art of transport management, keeping those trucks and trains moving seamlessly. Hone your negotiation skills, turning every deal into a harmonious win-win. Enrol now! Package Details Specialized Logistic Management course content. User-friendly, flexible online learning environment. 24/7 access to logistics resources and support. Accessible on various devices, enhancing study convenience. Designed for future logistics professionals and students. Dedicated to providing thorough logistic management training. Learning Outcomes Acquire in-depth knowledge in logistics and supply chain management. Gain crucial insights required for logistic management business. Teach logistic management strategies, enhancing business capabilities. The diploma enhances your CV for logistic management roles. Increase workplace efficiency and potential in the logistics sector. Level 5 Diploma in Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Certificate of Achievement CPD Accredited Certificate Achieve a CPD Accredited Certificate on finishing the Logistic Management course. Opt for an immediate PDF download at £4.79 or a physical certificate for £9.99. We consistently review and update our courses, and though the certificate is perpetual, annual renewals are advisable for staying current. Endorsed Certificate of Achievement from the Quality Licence Scheme Upon finalising the Logistic Management course, learners will be eligible for an endorsed Certificate of Achievement from the Quality Licence Scheme. This certificate in logistic management, symbolising your accomplishment, is free and will be mailed to you. International students must pay a postage fee of £10. Endorsement The Logistic Management course is endorsed by the Quality Licence Scheme, reflecting its commitment to high-quality, non-regulated training and education. This endorsement by the QLS, a prominent UK organisation for training standards, signifies that the logistic management course meets the highest levels of quality in logistics education. Who is this course for? Level 5 Diploma in Logistic Management Supply Chain Managers Operations Managers Business Analysts Transport Coordinators Warehouse Managers Entrepreneurs in Logistics Students in Business Management Requirements Level 5 Diploma in Logistic Management To enrol in this Level 5 Diploma in Logistic Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Logistic Management Logistics Coordinator: £25,000 to £40,000 per year Supply Chain Analyst: £30,000 to £45,000 per year Warehouse Manager: £35,000 to £50,000 per year Transportation Planner: £28,000 to £45,000 per year Procurement Officer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Hardcopy and PDF Certificate Free Exclusive Limited Time Offer Are you looking to enhance your Admin, Secretarial & PA skills? If yes, then you have come to the right place. Our comprehensive course on Admin, Secretarial & PA will assist you in producing the best possible outcome by mastering Admin, Secretarial & PA skills. The Admin, Secretarial & PA course is for those who want to be successful. In the Admin, Secretarial & PA course, you will learn the essential knowledge needed to become well versed in Admin, Secretarial & PA. Our Admin, Secretarial & PA course starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson in this Admin, Secretarial & PA course is intuitive and easy to understand. Why would you choose the Admin, Secretarial & PA: Lifetime access to Admin, Secretarial & PA course materials Full tutor support is available from Monday to Friday with the Admin, Secretarial & PA course Learn Admin, Secretarial & PA skills at your own pace from the comfort of your home Gain a complete understanding of Admin, Secretarial & PA Accessible, informative Admin, Secretarial & PA modules designed by experts Get 24/7 help or advice from our email and live chat teams with Admin, Secretarial & PA course Study Admin, Secretarial & PA in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Admin, Secretarial & PA course Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Curruculum Module 01: Introduction to Admin Support Assistant Module 02: Introduction to Personal Assistant Module 03: Introduction to Office Administration Module 04: Skills of an Effective Administrator Module 05: Introduction to Reception and Receptionist Module 06: Business Telephone Skills Module 07: Representing Your Boss and Company Module 08: Business Etiquette Module 09: Mail Services and Shipping Module 10: Travel Arrangements Module 11: Organising Meeting and Conferences Module 12: Diary Management and Note taking Module 13: Time Management Module 14: Record Keeping and Filing Systems Module 15: Business Writing Skills Module 16: Organisational Skills Module 17: Communication Skills Module 18: Customer Service Module 19: Effective Planning and Scheduling Module 20: Invoicing Petty Cash Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Digital certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Overview This comprehensive course on Business English and Communication will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English and Communication comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English and Communication. It is available to all students, of all academic backgrounds. Requirements Our Business English and Communication is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 11 lectures • 03:39:00 total length •Module 01: Business Writing Skills: 00:42:00 •Module 02: The Basics of Grammar: 00:13:00 •Module 03: The Basics of Sentence: 00:08:00 •Module 04: Structure of Sentence: 00:16:00 •Module 05: Question: 00:11:00 •Module 06: Punctuation & Capitalisation: 00:21:00 •Module 07: Spelling: 00:24:00 •Module 08: Common Mistakes & Ways to Improve: 00:18:00 •Module 09: Communication Skills: 00:27:00 •Module 10: Business Telephone Skills: 00:21:00 •Module 11: Customer Service: 00:18:00

Overview This comprehensive course on Executive PA: Moving from Secretary to an Executive PA Role will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Executive PA: Moving from Secretary to an Executive PA Role comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Executive PA: Moving from Secretary to an Executive PA Role. It is available to all students, of all academic backgrounds. Requirements Our Executive PA: Moving from Secretary to an Executive PA Role is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 11 lectures • 04:21:00 total length •Module 1: Introduction to Personal Assistant: 00:17:00 •Module 2: Business Telephone Skills: 00:19:00 •Module 3: Mail Services and Shipping: 00:25:00 •Module 4: Travel Arrangements: 00:24:00 •Module 5: Organising Meeting and Conferences: 00:25:00 •Module 6: Time Management: 00:35:00 •Module 7: Record Keeping and Filing Systems: 00:28:00 •Module 8: Business Writing Skills: 00:40:00 •Module 9: Communication Skills: 00:25:00 •Module 10: Customer Service: 00:16:00 •Module 11: Microsoft Office Skills: 00:07:00

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited