842 Customer Relationship Management courses

Level 3 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Ecommerce Training Now Amidst all the complexities of the modern world; buying, selling and mobile banking have become everyone's cup of tea with the advent of Ecommerce. Consumers are finding it fun to get services and products through online transactions. Because of its popularity and hassle-free trading, companies are becoming more inclined to the Ecommerce business. So breathe new life into your professional life by decoding all the jargon of the Ecommerce sector. This Ecommerce Bundle Consists of the following Premium courses: Course 01: Level 3 Ecommerce Management Course 02: Digital Marketing Course 03: Build an Amazon Affiliate E-Commerce Store from Scratch Course 04: SEO - Search Engine Optimisation Level 5 Course 05: Basic Product Management Course 06: Strategic Planning and Analysis for Marketing Course 07: Facebook Marketing Course 08: Tele sales Executive Training Course 09: Product Photography Course 10: Customer Relationship Management Course 11: Commercial Law 2021 Also, our Ecommerce experts are available for answering your queries on Ecommerce and help you along your learning journey. Advanced audio-visual learning modules of these Ecommerce courses are broken down into little chunks so that you can learn Ecommerce at your own pace without being overwhelmed by too much material at once. Key features of this Ecommerce : This Ecommerce bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Ecommerce is entirely online 24/7 Learner support The Ecommerce bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Ecommerce expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Ecommerce from any place in your own time without travelling for classes. Curriculum of Ecommerce Bundle Course 01: Level 3 Ecommerce Management 1: Introduction to Electronic Commerce 2: E-Commerce Strategy and Implementation 3: Customer Service 4: Products, Brands, and Services 5: Content Planning and Production 6: Use of Social Networks 7: Marketing _ Advertising 8: Creating an Engaging User Experience 9: Transaction Management 10: E-Commerce Analytics & 10 other courses. How will I get my Ecommerce Certificate? After successfully completing the Ecommerce course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 14 = £140) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Ecommerce bundle is for everyone Requirements This Ecommerce course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ecommerce expertise will increase the value of your CV and open you up to multiple job sectors, including: Ecommerce Business Manager Marketing Manager Digital Business Developer Sales Consultant Marketing Analyst PPC (Pay-Per-Click Manager) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Professional Certificate Course in Advanced Analytics and Emerging Trends offers a comprehensive overview of advanced analytics tools, future-ready digital analytics, data mining, customer journey mapping, and the creation of customer-centric marketing campaigns. Participants will also learn how to stay current with emerging trends and adapt to evolving technologies in the dynamic field of digital marketing. After the successful completion of the course, you will be able to learn about the following: Advanced analytics techniques and tools Preparing for the future of digital analytics and marketing Concept of data mining and customer journey mapping and be able to create customer-centric marketing campaigns. How to stay up-to-date with emerging trends and technologies in digital marketing and be able to adapt to changes in the industry.   This Professional Certificate Course in Advanced Analytics and Emerging Trends provides a thorough grasp of advanced analytics tools. Participants will explore the future of digital analytics, understand data mining, and master customer journey mapping for creating customer-centric marketing campaigns. The course also focuses on staying current with emerging trends and technologies in digital marketing, fostering adaptability to industry changes. This Professional Certificate Course in Advanced Analytics and Emerging Trends provides expertise in advanced analytics tools. Participants will explore data mining, customer journey mapping, and create customer-centric marketing campaigns. The course ensures readiness for the future of digital analytics, emphasizing staying current with emerging trends and adapting to industry changes. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Advanced Analytics and Emerging Trends Self-paced pre-recorded learning content on this topic. Advanced Analytics And Emerging Trends Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Professionals Navigating Emerging Trends Individuals in Customer Relationship Management Those Adapting to Industry Changes Data Analysts and Scientists Marketing Professionals Seeking Advanced Analytics Skills Digital Marketing Strategists Business Intelligence Professionals Marketing Managers Marketing Enthusiasts Seeking Future-Ready Knowledge Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Payroll & Performance Management mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Payroll & Performance Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Payroll & Performance Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Payroll & Performance Management Bundle Consists of the following Premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Diploma in Emotional Intelligence and Resilience Course 09: Customer Relationship Management Course 10: Mental Health Support in Working from Home Course 11: How to Create Positive Work Environment Course 12: Supporting Health and Welbeing of Team Members Course 13: Microsoft Excel Complete Training Course 14: Receptionist Skills Course 15: Office Skills Course 16: Employment Law for HR Course 17: Operations Management Course 18: Emotional Intelligence and Human Behaviour Course 19: Administrative Management Course 20: Managing Budgets Course 21: Business Analysis Course 22: Business Ethics for the Office Course 23: Diploma in Management Skills Course 24: Goal Setting & Accomplishment Course 25: Team Management Advanced Training Course 26: Talent Management Course 27: Creative Thinking and Innovation Course 28: Ethical Leadership Principles Course 29: Risk Management: Risk Assessment & Analysis Course 30: Conflict Management and Crucial Communications Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Payroll & Performance Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Payroll & Performance Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Payroll & Performance Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Payroll & Performance Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

Are you looking to enhance your Travel Agent skills? If yes, then you have come to the right place. Our comprehensive course on Travel Agent Training will assist you in producing the best possible outcome by mastering the Travel Agent skills. The Travel Agent Training is for those who want to be successful. In the Travel Agent Training, you will learn the essential knowledge needed to become well versed in Travel Agent. Our Travel Agent Training starts with the basics of Travel Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Travel Agent Training is intuitive and easy to understand. Why would you choose the Travel Agent Training from Compliance Central: Lifetime access to Travel Agent Training materials Full tutor support is available from Monday to Friday with the Travel Agent Training Learn Travel Agent skills at your own pace from the comfort of your home Gain a complete understanding of Travel Agent Training Accessible, informative Travel Agent Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel Agent Training bundle Study Travel Agent Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Travel Agent Training Improve your chance of gaining in demand skills and better earning potential by completing the Travel Agent Training Travel Agent Training Curriculum Breakdown of the Course Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Brexit and its Impact on Tourism Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel Agent Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Travel Agent Training. It is also great for professionals who are already working in Travel Agent Training and want to get promoted at work. Requirements To enrol in this Travel Agent Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Travel Agent Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Travel Agent Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3.This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences.Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of  various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Travel Agency Level 3. It is available to all students, of all academic backgrounds. Requirements Our Travel Agency Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:02:00 total length •Introduction to Travel and Tourism: 00:15:00 •Tourism Products and Services: 00:15:00 •Tour Operating and Travel Retailing: 00:17:00 •Marketing in Travel and Tourism: 00:13:00 •Developing Communication Skills: 00:15:00 •Customer Service and Satisfaction: 00:12:00 •Customer Relationship Management (CRM): 00:18:00 •Human Resource Management in Travel Industry: 00:15:00 •Crisis and Visitor Attraction Management: 00:22:00 •Transport Management Procedure: 00:16:00 •Sustainable Tourism: 00:11:00 •Public Awareness Campaigns: 00:13:00

24 Hour Flash Deal **33-in-1 Advertising Manager & Copywriter Mega Bundle** Advertising Manager & Copywriter Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advertising Manager & Copywriter package online with Studyhub through our online learning platform. The Advertising Manager & Copywriter bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advertising Manager & Copywriter course provides complete 360-degree training on Advertising Manager & Copywriter. You'll get not one, not two, not three, but 33 Advertising Manager & Copywriter courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advertising Manager & Copywriter courses are yours for as long as you want them once you enrol in this course. This Advertising Manager & Copywriter Bundle consists the following career oriented courses: Complete Online Marketing & Advertising Course Lead Generation and Attraction Marketing Training Learn to Drive Traffic into Sales through Digital Marketing Content Writing & Copywriting For SEO and Sales Simple Copywriting Secrets: How to Write Killer Sales Copy Basic Social Media Marketing Telemarketing Facebook Marketing Sales and Marketing: Email Marketing Determining Market Size for Your Product Unlocking the Power of Google Adwords for Digital Marketing Google Ads Training Linkedin Marketing Instagram Marketing Youtube Marketing Blogging ChatGPT for Marketing Content and Productivity with AI Tools Brand Branding Social Media Influencer Level 4 Diploma in Sales and Marketing Management Marketing Management Customer Relationship Management Strategic Planning and Analysis for Marketing B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Sales Training: Practical Sales Techniques Learn to Create A Selling Strategy that Drives Sales Content Marketing Certification Course NLP For Sales, Persuasion & Influence Step-by-Step Guide to Determining Your Target Market Affiliate Marketing ETSY Marketing and Business Marketing Strategies for Business Know Your Customer (KYC) In this exclusive Advertising Manager & Copywriter bundle, you really hit the jackpot. Here's what you get: Step by step Advertising Manager & Copywriter lessons One to one assistance from Advertising Manager & Copywriterprofessionals if you need it Innovative exams to test your knowledge after the Advertising Manager & Copywritercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Advertising Manager & Copywriter courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advertising Manager & Copywriter certificate and transcript on the next working day Easily learn the Advertising Manager & Copywriter skills and knowledge you want from the comfort of your home The Advertising Manager & Copywriter course has been prepared by focusing largely on Advertising Manager & Copywriter career readiness. It has been designed by our Advertising Manager & Copywriter specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Advertising Manager & Copywriter Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advertising Manager & Copywriter bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advertising Manager & Copywriter Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advertising Manager & Copywriter Elementary modules, allowing our students to grasp each lesson quickly. The Advertising Manager & Copywriter course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advertising Manager & Copywriter training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advertising Manager & Copywriter. Requirements To participate in this Advertising Manager & Copywriter course, all you need is - A smart device A secure internet connection And a keen interest in Advertising Manager & Copywriter. Career path You will be able to kickstart your Advertising Manager & Copywriter career because this course includes various courses as a bonus. This Advertising Manager & Copywriteris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advertising Manager & Copywriter career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

14 in 1 "Retail Assistant Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Retail Assistant Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Retail and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Retail Assistant Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Assistant Training Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in Quickbooks Bookkeeping Course 14: Customer Relationship Management Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Retail Assistant Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Basic Product Management Module 01: Course Introduction - Product Module 02: Definition of Product Module 03: Classification of Product Module 04: Consumer Goods Module 05: Business Goods Module 06: Levels of a Product Module 07: Product Quality Module 08: Product Mix Module 09: Product Life Cycle Module 10: Branding Module 11: Branding Strategies Module 12: Brand Equity Course 05: Purchasing & Procurement Course - Level 3 Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-Procurement Course 06: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Capital Gain Tax Module 09: Value Added Tax Module 10: Import and Export Module 11: Corporation Tax Module 12: Inheritance Tax Module 13: Double Entry Accounting Module 15: Career as a Tax Accountant in the UK Course 07: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Course 08: Commercial Law 2021 Module 01: Introduction of Commercial law Module 02: Business Organisations Module 03: International Trade: the Theory, the Institutions, and the Law Module 04: Sales of Goods Law Module 05: Consumer Law and Protection Module 06: E-Commerce Law Module 07: Competition Law Course 09: Operations Management Module 01: Introduction Module 02: Project Module 03: Business Development and Succession Planning Module 04: Process Module 05: Supply Chain Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Module 08: Manufacturing & Delivery Operations Module 09: Quality Module 10: Managing Risk and Recovery Module 13: Communication Skills Module 14: Negotiation Techniques Module 18: Business Environment Module 19: Business Writing Skills Course 10: Strategic Planning and Analysis for Marketing Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis Course 11: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 12: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 13: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 14: Customer Relationship Management Module 01: Introduction Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Retail Assistant Training bundle including- Students Graduates Job Seekers Job Holders Requirements Our Retail Assistant Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Retail Assistant Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.